Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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David  - 

Verified Purchaser

Brisas Guardalavaca: Great Resort

The hotel is excellent. Very enjoyable. Grounds are kept very clean. All workers are very helpful. Meals are not short of too much. Evening shows were all great. I would return soon! All other tourists and Cubans were very friendly. Canada Day was interesting.

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Private  - 

Verified Purchaser

Melia Internacional: Would recommend

The staff were very friendly. The pool was the cleanest I've ever experienced in all of my years of travelling to the Carribean. Their water park was really cute. My 10 month old baby loved going down the waterslide after watching the bigger kids do it. The beach was clean and the water was crystal clear and calm. They have guys on the beach that will put up a sun umbrella wherever you want so no need to rush down and save a chair in the morning. Mosquitos: I traveled in June but apparently t [... read more]

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LuvCuba  - 

Verified Purchaser

NH Capri: Good Location

The hotel is a good location to visit the the sites of Havana. Everything in the hotel is outdated but the rooms are clean and the A/C works. The food at the breakfast buffet is decent, it is small so there are very little options but it is nice that it is free. The service at the buffet is not great. I don't understand obtaining water, sometimes it was free and sometimes we had to pay for water???

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Bonniebell67  - 

Verified Purchaser

Melia Internacional: Lovely Resort

The hotel rooms were clean, the grounds were well maintained, the pool was fantastic and the beach was certainly the highlight of the trip. The ocean water was warm, crystal clear and no seaweed!!! Stayed in room 4145 which had a beautiful view of both the pool and the ocean. The only concern was for 5 consecutive days the key card was not working. Several trips down to the lobby to have the key reactivated which was an inconvenience. The food offered in the buffet was a hit or a miss. Repe [... read more]

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PapaPete  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Wonderful Resort

Very clean , pool is very nice and clean , all meals can be had in the restaurant No Buffet. Staff is always friendly, Pool Bar Staff are the best ! Beautiful Beach and boardwalk to Beach and Beach Bar is new but is awesome .

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Rosetta56  - 

Verified Purchaser

Starfish Cuatro Palmas: Great resort in best location

Loved everything about this resort...second time since January and will definately going back really soon..the only thing I would like to see change is the buffet items a little more..but its cuba...

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Private  - 

Verified Purchaser

Roc Barlovento: Nice pools

Hotel room was good didn't always have good water pressure but bed was so comfy and maids were amazing would have liked some patio furniture on the balconie All staff very friendly and helpful food plentiful but not a lot of salads omelettes in the morning excellent and pasta very good as well all on all enjoyable would return for sure!

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Svoboda  - 

Verified Purchaser

Grand Memories Santa Maria: Surprise!

After all the "horror" stories I was reading about this hotel and Cuba in general-I was pleasantly surprised that it is very good -nice spacious rooms lots of food and wines -even sparkling wine! Canadians will never be tired of talking about amazing Cuban people and the hotel staff is perfect ! Beach is dreamy !!! Grounds are clean and green of course lots of mosquitoes and flies...so what?! All you need -bring your low expectations ,lots of gifts and US $ dollars -I am recommending this h [... read more]

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Disgusting

I don't understand how anyone can say this is an amazing resort. The excuse "it's low season" is not an excuse for the filth or lack of service, food and clean sheets and towels. If you're going to stay open, you have to serve the people that have paid to be there. I literally counted down the minutes until we could go home. It was literally hell on earth from start to finish. There are way too many negatives with this resort. The only positive was our butler Noel - he was wonderful.  [... read more]

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Private  - 

Verified Purchaser

Valentin Perla Blanca: Garbage!

False advertising on their website to say the least, complete waste…thanks trip central for selling this resort stay to my wife and I. I wish I didn’t go to this resort because it stressed us out, so much for a vacation ?????

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Dani  - 

Verified Purchaser

Aston Costa Verde Beach Resort: Excellent time

I managed to get a week at the Club section of Aston Costa Verde Beach Resort for the second week in June. I had it at an extremely reasonable price. The main reason I went was for the beach. It did not disappoint. Water was very calm everyday and it suited me fine as I have a problem with one of my legs. I was able to swim out to deeper waters although I did wear a life jacket. Swimming alone and doing a little snorkeling I believe in keeping safe with a life jacket on. As previously mentione [... read more]

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Lynnie  - 

Verified Purchaser

Melia Internacional: Nice beach

The washrooms in the lower level by Tobbaco store where awful no toilet seats no soap no paper towels the hand dryer didn’t work and fulllof mosquitoes the ala carts where the same food as buffet just served to you also at the Italian ala carte we where eating and roaches where crawling up the window and ledge next to us not what u would expect I told the waitress she came a few times and squished them with a cloth very appetizing

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Private  - 

Verified Purchaser

Sol Cayo Coco: Awesome resort

We where at least 15 times in Cuba, from Havana down to the south. The Sol, Cayo Coco was one of the best experiences we had on the Island! This was our second time at this resort and not the last time. If you don't need to venture out in the evening or want "City nightlife" this is one secret paradise

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Dorina  - 

Verified Purchaser

Tryp Cayo Coco: Resort I loved from the first moment

I have been at Tryp four times and I just fell in love with beautiful white sand and calm ocean. Same beach as Aruba or Antiqua for a fraction of the price. Also, amazing people working very hard and appreciate your presence there. Food is actually great in the restaurants . But, people working there are the BEST. I will always come back here, it is a resort I trust not to disappoint.

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Private  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: Amazing rizort

Great service. Nice rooms. Pool is good. Manager was great to upgrade us when we told her it was our anniversary. Food quality and selection needs improvement. Sports team and activities could improve. Beach is nice - kinda windy when we were there. Bartender Richard and the girls were great. Had a nice anniversary few days there. …

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Claudia819  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Nice and relaxing trip- beautiful beaches

The hotel was great, especially since we had paid for the Diamond Member. You get exclusive beach access, restaurants and butler service. The staff at the Diamond member private beach were phenomenal l, amazing hospitality l. Our bartender was so friendly and attentive. We loved this resort and will be back again. Also our Butler Marianne was so accommodating and hospitable. We will miss Cuba! See you next time.

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Pedwards62  - 

Verified Purchaser

Sol Palmeras: Amazing Resort

When we got to Sol Palmeras we were supposed to have a bundow room but we was told it is far from the main building, so I ask the reception if I can get another room in the main building, and she was so nice she did, the room we got was very nice and it look newly renovated. The staff at this resort were very friendly and the food was good specially being in Cuba. I would recommend this resort.

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Krish  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: fly and mosquito infested trip trip to Grand Aston

As far as the room quality air conditioning service location and unit 5 star. But not so much the food and hygiene. The food is really repetitive of average quality too much salt and most important not hygienic they do not fumigate the dining area so the entire area is full of lies and mosquitoes they sit on the buffet on the food and it is very dangerous you don't feel like eating the food so this is my worst rating as far as the food quality and hygiene is concerned Hope the hotel looks at it  [... read more]

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Victoria  - 

Verified Purchaser

Iberostar Selection Esmeralda: Amazing resort!!

We had the best time at Iberostar Selection Esmeralda. Specifically, the staff couldn’t have been better. The entertainers (Jackson, Billy, Yaris, Alejandro and Angel). The staff in the buffet went above and beyond as well. Would highly recommend this hotel for a great time, great beach and great memories!!!

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Private  - 

Verified Purchaser

Sanctuary White Sands: Amazing Resort and wonderful stagg

From the moment Martine helped us book our vacation we were excited and looked forward to this trip. The people and resort did not disappoint. Incredible beach and views. Great staff across all areas. The resort may benefit from posting recreation activities and posting any live performances. The sax player was an added bonus!

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