Grand Palladium Jamaica: Fabulous Place to Vacation

The gardening exquisite. The People beyond friendly and hospitable. The food..wow..what a variety. You will not go hungry and If you do. The chefs are more than happy to whip something up or find a special request on your behalf. The resort is absolutely beautiful!

Grand Decameron Montego Beach: Good Resort

Small resort with beautiful beach, very private. There is room to improve for the appearance of the resort, such as broken stairs, broken docks, unfinished painting....Great entertainment team! Very disappointed as there was no WiFi!

Sunset at the Palms: a Fantastic Couples Resort that caters to you

We had a great vacation and found the staff to be very friendly and helpful especially Linette and Carson who did that little extra. We found the Hotel to be very efficient and there was never any big lineups for the fabulous food. Speaking of the food we only used the Buffett in the evening it was great and we also enjoyed the meals at the beach, you never had to worry about starving. I would also like to send a big thanks to Loyletta (Excursion Planner) who went out of her way for us and  [... read more]ensured we found all the right trips. Again I will be back again next year.

Bahia Principe Explore Jamaica: Excellent resort but housekeeping sucked

The place was larger than I had expected and someone was always cleaning or painting. The grounds were well kept and the people were very friendly. I enjoyed the food and the restaurants very much. The only complaint I have is the housekeeping staff. The first day, someone was watching TV propped up on 3 pillows on one of the beds and seemed to have left in a hurry without finishing cleaning the room. Another day, they took the face clothes off the sink and didn't have any to replace them.T [... read more]hey are only supposed to take what you leave on the floor. When I asked for face clothes they sent me bath towels instead. I complained and was told all face clothes were in the wash. We went 2 days without face clothes so we had to use bath towels to wash our face. Another day, they left only decaf coffee in the room. I want regular coffee in the morning. On the last day, when we returned to our room at 5 pm, it still wasn't made up. It took 4 phone calls before someone finally came in and the room was cleaned by 7:15 pm.

Club Ambiance: Friendly staff!!!❤️❤️❤️

The resort itself was definitely a 3 star but the staff were more than helpful and went above and beyond during my stay to make me comfortable!! The pool staff entertainment people and the food and beverage staff were all amazing and housekeeping was the best they decorated my room for my birthday!! The resort was very quiet and relaxing and we had s great time !! Would definitely return !!!

Riu Reggae: Amazing time!

Everything was spotlessly clean with great food and amenities. Staff everywhere were friendly. The entertainment team were great and put on the best dance shows that I've ever seen in an all inclusive resort. Grounds were compact and small including a small beach but it didn't matter at all in the overall experience. Had a fabulous time! Usually don't return to same place on vacation but I would for the Riu Reggae.

Secrets St James: ''LOVELY RESORT''

This resort has pretty well all the amenities you would want...but no Buffet at night which forced you to go to 6 ethnic restaurants AND WAIT TO GET IN.This was a first for us as we have been to many, many resorts. Italian 1 night, French 5 nights, Jap 2 nights. We don't like Mexican, Jamaican Andrea had a bad fall walking over a small wooden bridge ....like an escalator the bottom piece broke apart as it was rotting....''accident to happen.'' Scraped her left knee badly , slight sprained rig [... read more]ht ankle, and bruise right knee and right toe cut.. At 74 it was a shock to Andrea. We helped her up and then went to see Nurse. Nurse was good ( independent of Resort ). Staff member came, to take pictures, said she would get back...45 minutes staff PHONED Nurse to tell us that they were not obligated for any accidents. Secrets 'PHONED US ???? That was their response ?? Long story short, we could not get the top man Hotel Manager..given the run around. Went to lunch buffet...had talk with buffet staff member....then she said' the Hotel Manager was in the buffet line with his wife. 'WELL, I COULDN'T BELIEVE IT.' His name is FRANCESCO. Been there 4 months, travels every 2 years to other Secrets. Really a good talker but no responsibility taken for the money we spent. Secret's very disrespectful and own up to nothing. Called him over, had him talk with Andrea and I over lunch. Security cameras showed Andrea's fall....still no response except 'sorry will look into it.' Nice listener, friendly, gave us two wicker bags to take home ?? Also, we had $5.00 stolen from our room as Andrea leaves $5.00 for the maid everyday. The drawer below the locked safe was open, the room was not done etc. No one claimed responsibility...security was informed, notes taken and we have heard absolutely nothing. Andrea was very lucky that no bones were broken or Skull fractured. She was in pain for the last 3 days and I had to arm her when walking....very sad holiday. Nice resort but indifferent to it's visitors with problems . Lobby staff gave us run around from one staffer to another....then we see him at lunch ??? What luck that I had been talking to the buffet cook and he was pointed out to me.Otherwise who knows ? Spoiled trip for Andrea and I ....they showed lack of sincere concern and responsibility. Unbelievable pretense. Won't go back. Dennis and Andrea.

Riu Reggae: Fabulous resort!

This hotel was great! The food was amazing..especially the jerk chicken! I can’t say enough about the entertainment team..they made the stay with their energy and warmth. The service was impeccable and the staff always helpful.

Bahia Principe Explore Jamaica: AMAZING RESORT, SOMETHING FOR EVERYONE.

We had a great time at this resort, rooms were very nice, staff was super, food was good, and so was the entertainment. They keep this hotel spotless, the landscaping is also so beautifully taken care of. Would definitely come back and highly recommend this resort

Bahia Principe Escape Runaway Bay: Amazing getaway!

We found the hotel was very clean, staff were amazing and the grounds were beautiful. The rooms were well laid out and the beds comfortable. Having the room restocked each day made for a relaxed stay. The evening entertainment was fun and the music made you get up and dance. Can’t wait to see you again!

Bahia Principe Explore Jamaica: Amazing Resort

I loved everything. The food was excellent. The people were great which makes a huge difference in the stay. The beaches were fantastic. Everywhere was clean and well kept. The rooms were comfortable. Room service was a bit of a problem. Our room was not booked correctly so we had to change rooms the next night. From there on we had housekeeping issues. Air Transact was great. We had a great flight there and back and the airline representatives were very plesant and informative

Couples Sans Souci: Can’t wait to go back!!

This is the third time we have visited Couples San Souci and it definitely won’t be our last. The grounds and views are breathtaking. The staff are the kindest, most hospitable people we have ever come across while on vacation. Our meals have always been top-notch. I can’t think of a single negative when I think of Couples San Souci - all I can think about is when we can go back. I’m missing it already.

Riu Reggae: Excellent resort

Hotel was very clean with lots of staff keeping it that way throughout the day. Food was very good and you don’t have to make reservations.Pools were clean and always plenty of lounge chairs available. Shows at night were great, the entertainment crew were fun and engaging. Beach was clean and lots of lounge chairs, paddle boards and canoes available. Great resort would definitely visit again.

Riu Reggae: Great holiday

Very nice resort well maintained and clean Great animation team with activities through out the day keeping the guests entertained . Great jerk chicken every day at the beach hut and no need for resos for dinner at any of the restaurants. The beach is a little small but always found a chair to sit and relax. Overall was a great week and would return.

Riu Ocho Rios: Disappointing resort

The grounds of this resort were very nice, beautiful palm trees, and beautiful pools, although they were too cold (not pleasant). The rooms were average and housekeeping staff very good. We stayed in the deluxe wing but don't think it was worth the extra money. No entertainment during the day and the evening shows were not good. Did not enjoy the 90 min drive from the airport to the resort! Food was just okay. Overall I would give our experience a 5 out of 10.

Riu Ocho Rios: We love this place!

This was our 4th vacation at this particular resort and we have enjoyed it every time. We usually visit with family members (this time there were 7 of us) and that makes the holiday that much more fun. I think all of the others (4 of them had not been to the RIU chain of resorts before) would agree that the experience was well worth it. Our only regret was booking for 7 days. We would have preferred 10 days but the travel firm we used could not/would not arrange that.

Grand Palladium Lady Hamilton: Simply Incredible

My fiancé and I had an amazing time staying at the Lady Hamilton. The views were breathtaking, the food was great and the staff was extremely friendly. We now plan on having our wedding at the resort!

Iberostar Waves Rose Hall Beach: You will love it there

It very clean there lots stuff to do very friendly there you will love it I did I will go back again it that nice there the food is so good there I put ten pounds there lol so people go there you will love it

Bahia Principe Explore Jamaica: Awesome time

The resort was beautiful! The grounds keepers don’t get enough recognition for that. Staff was so friendly, food was great, and drinks were cold. The ocean was nice 👍 but beach wasn’t the greatest. Pools were clean. Rooms were very clean and stocked very well with all toiletries...never ran out of towels, coffee, drinks etc. Would totally recommend this resort! Only complaint I had is that there is no reward for being a return guest.

Bahia Principe Explore Jamaica: Best vacation ever, Loved Grand Bahia, 5 stars all the way

We travelled on a family vacation to Grand Bahia in Runaway Bay. There were 9 of us including three children ages 1, 8 and 10. We had an amazing time at our stay. The hotel went above and beyond to ensure we had a great stay. Customer service was exceptional. Hotel booked our dinner reservations in advance and our rooms were decorated with balloons for our anniversary celebrations. Rooms were fantastic with breathtaking view of the ocean. Always clean and minibar replenished. Hotel was o [... read more]utstanding with great food and entertainment. Our kids loved the waterpark and were spending many hours per day there. Beach area was always clean and great for families. This was our first time to Jamaica and we would return in a heartbeat. I think what makes this place special is how friendly and accommodating the staff is. We loved Jamaican people and cannot wait to return. Thank you Grand Bahia Principe for making our stay fantastic.