Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12067 Reviews)

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Zoolatry  - 

Verified Purchaser

Barcelo Maya Tropical: Beautiful resort!!!

The hotel is huge, beautiful and clean. Since we were able to go to the other three resorts, there are lots of walking to do and to visit. The public areas were nice and clean. Rooms were average but clean. No issues with the AC. They should put more shelving inside the big dresser, that holds the TV, to get more storage for the clothes. My only issue was with the access cards to get in the room, they stopped working after a day. Twice we got locked outside our room and needed to go to  [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Great resort

All bases well covered! Absolutely gorgeous compound, beach, restaurant, pools, food, rooms, service. You in the middle of all attractions and parks. Perfect experience will come back for sure!……………….

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CanadaAshley  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Great resort, had a blast

This hotel is very good, food was excellent at the buffet and snack bar. I didn't try the a la carte restaurants. The staff care about their jobs and making guests happy. The resort and my room were very clean. One negative was there was not enough chairs at the smaller pool. The ones that were there were always reserved since very early in the morning with towels and hardly anyone ever using them. The concrete loungers in the pool were usually mostly taken but I could always find one when I wan [... read more]

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Private  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: 3rd time in this resort

Still a nice resort, especially I caught it at a good price. Last time was a year ago in Dec/2022. Dorado is still our fav restaurant. Most aspects were pretty much the same, except our mini fridge wasn't replenished. I had to call everyday. Even after I complained at Hideaway guest services and was told it will for sure be filled everyday, it still wasn't. We gave up and just got bottles of water from the lounge to being back to our room. And there was a day when our room wasn't made up [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: Amazing resort!!

The grounds and rooms were very clean with so many amenities and activities! The food was delicious with so much variety! The staff is welcoming and very attentive. We would highly recommend this resort to anyone.

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DMorning  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: An Excellent Resort But..... Adults-only Diamond Review

Full disclosure, I had what may have been the nicest room at the resort if one was looking for beachfront, swim-up serenity. The room was large and comfortable. The view to the ocean was 10/10. The room was kept clean and stocked and the entertainment system was adequate (despite only working 2/3 of the time). I was in 1105. BUT! Despite being adults-only Diamond, you really need to access the entire resort, making only the time in your room really that elevated experience. 90% of servi [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: beautiful resort

Our stay at Paraiso Lindo was so amazing! Beautiful amenities. Good Buffet and awesome a la carte restaurants. Great family style resort with a host of activities for children. We would certainly book here again!!

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Lisa12  - 

Verified Purchaser

Margaritaville Island Reserve Riviera Cancun: Ok

The hotel was really nice but very limited activities. Food was ok. Limited restaurants that close early. Service was ok. for a 5 star I was expecting exceptional service and food. The beach is small. two steps from the Canbana and your are there and lots of seaweed. They could at least clean it up. The hotel is beautiful.The entertainment wasn't that great. If you like an older crowd 50+years and couples old this place is for you. It is a quite hotel if that is what you are looking for. I found [... read more]

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Calc  - 

Verified Purchaser

Catalonia Riviera Maya: Decent accomodation, lovely old-style resort

While we still enjoyed our enjoyed our time here, and the room was clean, and fresh, we were disappointed in the location of our Privilege room, due to the path beside had alot of traffic from the staff rolling carts in the wee hours waking us up at 5am. The theater entertainment was NOK. There is not much beach area to speak of. Pools were too cold. Food was great where ever we ate. Distance from the airport was a bit further than expected, and transport was brutal. You can walk to the  [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Something for everyone!

This resort was amazing! We travelled as a couple with my in-laws, and would definitely return again with our baby. There is something for everyone! You have access to 3 of the 5 resorts if you stay with at the Tropical or Colonial. These two are basically twins and you share some of the same amenities. We had no reason to explore the other resorts but the stretch of beach allowed for nice long walks. If you enjoy the water, make sure to bring water shoes as it is quite rocky in most areas. Ther [... read more]

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Private  - 

Verified Purchaser

Paradisus Playa del Carmen: Great trip

We loved the paradisis resort. Everything is super close and walking distance to the beach, pools, restaurants and room. We will definitely be back with our two kids. The one area that could use improvement is the entertainment. I was told by those in the adult section that there was more activities on our side and no shows or performances at night.

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: 3 star at best!

Grounds: beautiful and well kept. Buildings are run down and in need of work. Rooms: run down, sliding door didn’t work, lots of rust, had to change rooms twice. After two family members got sick, we requested to pay for a second room to have more separation. The front desk staff was quite rude and would not help with this. They suggested we pay $270 usd per night or try to find a promo code online. I don’t feel like this is a reasonable suggestion … you work there, you find the best price and [... read more]

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Private  - 

Verified Purchaser

Selection Riviera Cancun: Azul Beach resort Cancun Mexico

The tap/shower water smelled like sewage, and my whole body and hair smelled foul after every wash and bath. Some of the guests kept their belongings on the Beach Gazebo overnight, and this way, they held it all the time. The hotel must have a rule to remove the stuff if left unattended for more than 30 minutes on the Gazebo. The staff was courteous except for a few. The food menu was rotated daily in the SPOON buffet, and the rest of the restaurant was ordered to cook. They run locality pres [... read more]

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Jcormier  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Another Amazing trip!

This is my 3rd time at the resort. Fell in love with the resort and staff all over! We stayed in the Penthouse suite. Food was good, the only bad comment is that is has super hard to get reservations at the Alacartes because of resorts being full.

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Brian40  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Not A Luxury Resort

Definitely not a five star, room was small and musty, bed was extremely hard. We asked for mattress topper 6 times and didn’t get one until our seventh night on our 10 day trip. Shows have been replaced with pay to watch shows, liquor is value brand and top shelf for privileged guests only. This was our 2nd time there, first time was great but seams they are worried more about costs than the quality of food, service and rooms. We won’t be back a 3rd time.

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Vero82  - 

Verified Purchaser

Bahia Principe Explore Akumal: Beautiful resort, some policies not so good

Beautiful resort, grounds were beautiful and well kept. We didn’t get an updated room but our friends got upgraded to one with a swim up pool, they were gorgeous. Buffets were good, the 2 a la Cartes we got were delicious. The staff and entertainment at all resorts were great. Highly recommend the silent disco! The beach at Akumal was enjoyable, although if you’re looking for sandy beaches, this isn’t the one to choose. Take note, although only an hour from Cancun airport, add in all the drop of [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: The Barcelo Maya is perfect.

The place is massive, with that comes an endless number of possibilities for dining, activities and beaches, you know you are in the right place when divers come to your resort to dive the reef just off shore.

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Christina  - 

Verified Purchaser

Barcelo Maya Tropical: Amazing Resort, Beautiful Vacation

Amazing resort, staff were so kind, food was good, overall resort (pools ,bars, beach) fantastic! You also have access to the other 3 or 4 resorts in the compound which was great! There is a maya mall, casino, activities even a Mexican market all within the resort which was amazing. Also did the caves and tulum ruins excursion that was phenomenal. I highly recommend this resort, I would revisit 110%.

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David  - 

Verified Purchaser

Catalonia Riviera Maya: Solid Mexican experience

Beach-Snorkeling in the bay was great. Beach was good although the entrance to the water is rocky but that is happening all down the coast with the erosion of the beaches. Food -was pretty good at the buffet, the bloved restaurant was very good (only available for privileged guests). Steak house was great. We didn't try the other a la cartes due to reviews. Entertainment- staff is amazing and the evening shows are quite good. maybe not for everyone, but we liked them. Rooms- traditional and [... read more]

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Tee-Jay  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Great resort - horrible beach water

The Ocean Coral and Turquesa is a very nicely laid out resort, with 4 pools (1 Adult only, 2 general pools and a children's pool) The El Beso (adult only) room was recently renovated, and well appointed, with a shower, bathtub and private toilet area. spacious room with a couch and desk area. Lots of plug-ins and USB connections for those electronics in our lives! Of the 6 restaurants, 3 required reservations (all done through the Ocean Coral app) and provide a great selection of choices. Ja [... read more]

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