Iberostar Origin Tainos: LOVED IT!

Everyday was as wonderful as the last.. we felt relaxed each day. The variety of food was more than enough for us....i dont feel i need to "enter at least 200 characters"i dont feel i need to e ter at least 200 characters .

Muthu Colonial Hotel: Love this resort

Everything is wonderful. Beautiful gardens wonderful beach, people are the best, always treat us like family. What more is there to say, we love everything g about Colonial Hotel and would never consider going anywhere else.

Iberostar Origin Laguna Azul: Disappointing

Iberostar Laguna Azul is definitely not a 5 star hotel, at best, maybe a 3 star. The hotel rooms are run down with mold in the bathrooms and some rooms have no working air conditioning or ceiling fans. Our bathroom had no bar on the wall to hang the shower head on, so showering was a challenge. In our first room the air conditioner did not work and when we complained the front desk staff was rude and unhelpful the first day, said they would send a mechanic to fix it, no one showed up. The next  [... read more]morning we were more forceful and insisted that they had to move us to a room where it worked. The railings on the staircases are broken and very loose. The pool had many missing tiles and broken tiles were left on the bottom so you had to be careful where you stepped. There was a lot of algae in the pool which made the tiles slippery to walk on. overall the pools needed work. The grounds were very well kept and beautiful. The food was plentiful and varied. There was always something for everyone to eat even if they were a picky eater. The desserts were amazing. Lots to choose from. Plenty of different juices and smoothie type drinks. Overall the staff were very friendly (except the front desk check-in girl) and extremely helpful. Even the Air Transit rep was friendly and helpful. We had to cancel a trip because of stomach issues and got a full refund. Would I return to this resort? Never, I paid for a 5 star and feel it was very misrepresented. Many of the people we spoke to felt the same way. This is my 5th trip to Cuba, and my first time booking a supposedly 5 star hotel.

Iberostar Waves Costa Dorada: Nice resort, good value

Hotel is very clean and well maintained. It is however a little tired and could use updating in the rooms and bathrooms. Food is very good, lots of choice at the buffets. A la cart restaurants were just okay with the Japanese being the best. Drinks were fine and they have banned single use straws and cups which is great. Only drawback lots of smoking...everywhere accept inside the restaurants.

Muthu Colonial Hotel: Good resort

Hotel surrounding pools and beach was fantastic. Food however was not the greatest. Beverages were kept to a minimum. Always ran out of ingredients for drinks. Room fridge was not stocked as stated in booking. Overall a nice place to vacation if you are looking for relaxation .

Iberostar Origin Tainos: Tropical paradise

Excellent staff made us feel very welcome and comfortable. The bungalow had good AC, plenty of hot water to shower, and a pretty comfortable if excessively bouncy bed. Our energetic and friendly maid Anna kept it very clean and amazed us with her towel and blanket sculptures. The beach is spectacular and the hotel location halfway down the Varadero peninsula is ideal. The pool area is a tropical paradise, and the staff at the poolside bar (especially Julio) will take great care of you. They wor [... read more]k very hard but love their work and remember to have fun. The grounds are very pretty and well kept. The only downside was our stomachs had a hard time handling the food. It was plentiful and nicely displayed but seemed to disagree with us. We would still return.

Iberostar Selection Ensenachos: This resort was all I could ask.

My daughter and I stayed March 18 to 25 this year. We had a lovely room close to the central lobby in the spa section (no kids). The food was good not outstanding but quite good. The staff exceptional. I enjoyed the shows the beach was one of the best I've ever visited in Cuba. Been to Cuba more than 20 times. This place is my favorite so far.

Iberostar Waves Quetzal: Another terrific week

We loved the grounds and staff. A jungle in the middle of the resort with loads of animals roaming about was a pleasure to walk through and see everyday. The beach is incredible as it enabled a 3 or 4 km walk everyday. Food is good. Staff are excellent and super helpful. Very safe, very clean.

Iberostar Origin Playa Alameda: FANTASTIC

Rooms were clean, staff were fantasitc, food was great, access to buses to go to town very easy. Highly recommend this resort!! Beach was clean and everything was easy to access. Front staff were very helpfull.

Iberostar Origin Bella Vista Varadero: Really good resort

The hotel was in a good condition and very clean. The staff was friendly . All the al a cart restaurants were good . Very good beach .and nice pools . There are lots of activities to do at the resort .the shows at the theatre were really good .

Iberostar Selection Cancun: Fantastic resort

I just got back from a vacation at the ibarostar Cancun.. we were upgraded to the prestige club at check in, the resort was amazing! Great food, well kept grounds, lots of daily entertainment and beautiful decor. What was even better was the staff, who went above and beyond! One of the best well rounded all inclusive resorts I’ve stayed at!! I will definitely be going back and would recommend it to everyone!

Iberostar Selection Ensenachos: Good experience

First would like to mention that booking through trip central was a very smooth experince . Monique did an amazing job explaining and assisting in every aspect. Sunwing airlines also did an excellent job, very cuerteous and crew and their representatives in Cuba were all professional and and honest and went out of their way to assist. Although the flight time was not the best in early morning and late night. The resort in Cuba Cayo Santa Maria , I iberosrar occupies one of the best locatio [... read more]n on the island and by the beach is one of the best in Cuba . The grounds and gardens and massive , the length is the resort is maybe 1km in length . Lot of walking and excellent for nature lovers . Super quiet beach and location . The rooms are huge and well laid out. Safety was excellent , the hotel property and gardens deserve 5 stars even by western standards . The rooms are clean , a bit dated but very well kept still . Wifi was available for 1 peso for one hour. I noticed the wifi time run fast . Maybe you get 4 hours of working time if you pay for 5 hours. The wifi fairly strong in the lobby and rooms , but did not work on the beach but who needed that anyways. Food was in abundance but average quality . Fruit quality was very good. Overall I would go again specially through trip central and Sunwing airlines. Take an excursion and be generous with the Cuban people . They are very nice, very friendly and very honest . No scams or gimmicks of any kinds . Thank you from a solo traveler .

Iberostar Origin Playa Alameda: Great vacation

This resort has everything required for a fantastic holiday. Lovely grounds, comfortable rooms, stunning beach, fun pool,yummy food at the buffet and a la cartes. (My favourite was the lasagna at the Italian), hard working entertainment crew and staff who make you feel at home

Iberostar Waves Dominicana: Great beach!

The restaurants were good, you would never go hungry! We ate at the seafood and steak restaurants. The steak was particularly good, and interesting since it is on the beach. The grounds were decent, but in need of a bit more attention. Same with the rooms, very functional but dated. AC worked very well!! Staff worked hard and were attentive. Jack Daniels, Popeye and the rest of the entertainment team work around the clock to keep us happy. Beach was excellent. Clean, soft sand and bea [... read more]utiful water. Of course having perfect 29C weather everyday was a nice touch :)

Iberostar Origin Laguna Azul: Great place to vlst

Great resort staff great friendly ground clean amazing grooned beachs great aaaaaaaaaaaaaaaaaaaaaaaaaahhhhhhhhhhhh llllllllooooooooollllllwwwwwwwwwwwwwwwbbbbbbbbbbbhhhhhhhhhhhhyyyyyyyyyyyykkkkkkkkkkkkk

Iberostar Selection Cancun: Amazing resort

I've recently returned from Iberostar Prestige Cancun (room 4511). This was my 8th time to Cancun and by far my favourite hotel. Check-in was a breeze - Ana was extremely friendly and welcoming. Great way to start our trip. We stayed on the prestige side and it was absolutely stunning. We had an ocean front jr suite – brand new room with nice size balcony including a jacuzzi. The maid service was great. There was a button to push beside the door to let them know when you were ready for serv [... read more]ice. The mini fridge and towels were always stocked with beer, pop, juice and water. The beds were actually very comfortable. The room had Bluetooth surround sound so super easy to play music from my phone. Oh and robes in the closet!!! Loved that especially after a day at the pool. The pools were clean, great views of the beach and nice temperature. Always a chair/sunbed available in the sun or shade. Javier by the pool was fantastic - so friendly, chatty and welcoming everyday. The pool waitress service around the pool was great. We never had to wait long for a server to bring us a drink. Alcohol was top-shelf - grey goose was my vodka choice. On the prestige side you don't need a towel card - you just walk-up and pick up as many towels as you like. And at the end of the day they take the towels away for you. We enjoyed that they had nice pool lounge music - with no one yelling on a microphone. It almost had a Thompson hotel Beverly Hills rooftop feel. They also had floating yoga in the pool which was allot of fun. The beach is gorgeous, well kept and free of seaweed. I'm not a foodie but the food on the prestige side was delicious. The breakfast restaurant had a great view of the pool/beach with a full breakfast even caviar. At lunch they had great bbq selections with grilled lobster tails. YUM. If you want to stay in the sun they can bring you a menu and order lunch or snacks right to your pool chair. The Japanese restaurant was also very good. We emailed ahead of time to book a reservation. We only went to one of the entertainment shows – which was good. The entertainment staff will also take groups out to different bars in Cancun at night and provide transportation. We had complimentary use of the spa wet area – which we took advantage of one morning when it was a bit overcast. Other than that one morning the weather was perfect. Sunny and hot everyday. The hotel does not use single use plastic (i.e straws, plastic cups etc). I appreciate the environmental concern. Our room had large glass bottles of water - restocked daily. They also have an APP that you can download and it tells you all the daily activities – no need for printing. Overall the hotel was superb, friendly staff, beautiful grounds and a really fun vibe. I can't say enough good things about this hotel. I will 100% return.

Iberostar Origin Bella Vista Varadero: Awesomeness!!!

I recently stayed at your Hotel (10-20 March). Firstly, Thank You so very Much to Osmary my Maid during that time. I just can’t say enough about her. She is Beautiful …she is Beautiful as a Human ..and has a Beautiful Heart. Walking into my Room and seeing her Special touches made me Smile. She kept my room spotless and I was never in need of anything. Every day she gave me a Warm Greeting and asked if there was anything I needed or if I was having a Good day. I Hope Many more Visitors ar [... read more]e able to Experience the Loveliness that is Osmary. Anyone reading this should ask for Her Specifically…I know I will when I book again ! I was also very Impressed with the Lounge Bar Staff (Check in area) …they always had smiles on their faces and remembered what I ordered. The same goes for the Staff at the 24 Hour Restaurant …I apologize if I get this wrong but I especially want to thank (I’m thinking Blanco ..and his Son) they seemed to always be there and were Awesome! It is obvious that all of these wonderful People have a Genuine Like for one another ! The way they Greeted each other coming and going always warmed my Heart. Special shout out to Whitney (Poolside) who was so Lovely. Friendly and Helpful and also the Young men who set up the Umbrellas. When I went to the Buffet I always sat in the section Closest to the Doors ..the Young Man who Served me was always so Awesome and also always Smiling. Another Beautiful Soul is Lisandra (usually carrying a Clipboard) and always Smiling …Your Smile and Your Manner are a Joy ! I was However Puzzled that small babies in diapers were allowed in the Adult Pools. There is a Lovely Children’s Pool that I noticed remained almost empty for the time I was there. If children are wearing diapers….Obviously they are doing whatever “Business” they have to do whenever and wherever, which should NOT be in the Adult Pool. If the Parents do not know any better then Perhaps the Hotel should enforce this. And besides…putting a tiny baby in diapers in a Pool of Chemicals is not the best idea in the World. Also….if your Child is Screaming for no apparent reason and Bothering all of the people around them that have paid for a relaxing Vacation at least if you are at the Children’s Pool with Other People and their children it is more acceptable. To these same Parents … Check your Children’s diapers!! If Poop is falling out on the Tiles of the Walkway it might be time for a Change! In Closing there is a Very Abrasive, Rude and Obnoxious Person Named Desmarelda that works on the Floor below Osmary. She is the Only Person I experienced this from and I feel like she does Not fit in with all of the Other Lovely People you have Employed. I Hope to Never see Her again. All in all I enjoyed my stay and will come Back again ..Thank You to Everyone !

Iberostar Selection Bavaro Suites: Relaxing Time

I thought the resort was okay. The service staff was amazing and they work really hard. It was a smaller resort versus others that I stayed at which was really nice. You could get a beach hut at anytime so no early morning wake ups to get a hit! :-). Disappointed that the golf package wasn’t included as advertised, played anyway and the course was outstanding. It was also nice that drinks were included on the course as it was owned by the resort. The buffet was just fair at best (no variety,  [... read more]the same for lunch and dinner) The specialty restaurants were the biggest disappointment except the Japanese restaurant.

Iberostar Origin Daiquiri: Pros and Cons

We had a good holiday at this resort. We have travelled to Mexico, Cuba, Jamaica, and many cruises over many years so have a pretty good understanding of what to expect when travelling south. Pros: This resort is a nice size. It is manageable without too much walking or an impersonal feeling. It has a tropical vibe with a good layout. There is a main building and villas situated on either side of the main area. We stayed in the top floor of the main building and had an excellent view of the  [... read more]resort and the beach. We were pleasantly surprised by the quality, choices, and overall taste of the food. This was the best food we have enjoyed in Cuba. There were stations of freshly cooked foods at breakfast, lunch, and supper including omelettes, chicken, stir fry, and fish. The a la carte Mexican and Italian restaurants were great. I am a picky eater and I was able to find foods I could enjoy every meal. The staff worked hard and were friendly and accommodating. They were appreciative of tips and interacted positively but were never pushy. Line-ups were relatively short and it never felt chaotic. The entertainment staff was positive and upbeat. The staff playing volleyball at the beach were entertaining and really tried to get people involved. Our room was well-appointed with renovations like newer tiles and bathrooms. Cons: There were mosquitos. We did see that the resort tried to address the problem by spraying, but some members of our family did get a lot of bites especially at night. Although the food was good, there were shortages such as running out of things like jam, orange juice, chicken, and wine. We were told this was an issue in the area and not specific to this resort. Hot water was an issue in our section of the resort as well. We had two rooms on the same floor and one had hot water and the other had none. The front desk staff initially attributed it to lack of sun resulting in solar panels not working optimally but had no answer as to why a few rooms down we had hot water. After a couple of days we were eventually moved to another room on the same floor that did have hot water but it took persistence on our part. They also offered us complimentary massages and tried to rectify the situation as best they could. The beach is beautiful and wide. However, there is a lot of seaweed in the water which meant that you could only swim out to your waist at best comfortably. Pilar beach is a stunning beach 10 minutes away so we went there to enjoy some waves and the chance to really experience the water. Considering Pilar beach is so accessible, the beach quality would not prevent me from returning to this resort, but I was disappointed by so much seaweed in front of the resort. Overall, we had a great holiday at this resort. The people were wonderful, the weather was pleasant, the food was delicious, and the resort had a cosy and upbeat vibe.

Iberostar Waves Paraiso del Mar: Amazing resort

Loved the resort , very clean, nice staff, entertaining at the beach and pool was awesome. Food was very good , really like the French restaurant and steak house, and rock cafe. Lots of walking depending where you are in the resort but there is small golf cart to bring you where you want. Would recommend.