Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Private  - 

Verified Purchaser

Riu Republica: Great Resort

The resort, rooms, and buildings were spacious and clean. The food was very good with variety and options. The fitness center could be larger and have more equipment. Smoking should be prohibited anywhere that food is being served. The staff were friendly, welcoming and very helpful.

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Private  - 

Verified Purchaser

Riu Flamingos: Great resort

It was veryyy busy the week we were there because it was school break in Mexico (first week of May) but it was still run well and clean. We enjoyed the staff especially at the restaurants. The food was pretty good, but we thought the buffets were better than the al a carte restaurants.

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Private  - 

Verified Purchaser

Riu Republica: A little dissapointment!

Well I expected more from the Rui, since I paid quite a bit more for this resort. The drinks were definitely watered down especially in my room. The food was good at the main Buffet but the ala carte was disappointing for me.... I wasn't expecting "buffet style" and the food was mediocre. I have had better service and just generally disappointed!

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Private  - 

Verified Purchaser

Riu Playacar: Super beau Resort

Le resort est petit et très facile d'accès. Très facile d'accès pour les gens a mobilité réduite et les familles.... L'environnement est très propre, acceuillant. Le personnel est toujours souriant et tu as autant de service si tu donne du pourboire ou pas... La nourriture a une grande variété et est délicieuse, en 10 jours je n'ai rien manger de pas bon, pas frais ou redondant.. C'est vraiment un endoit magnifique

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Private  - 

Verified Purchaser

Riu Palace Baja California: Amazing Wonderful Holiday!

Everything about this holiday was wonderful. The food, the entertainment, the people. We had a great holiday. The elite extra cost w Sunwing not so much. Plane was full and we were seated next to university students that hadn’t paid this extra fee. We were last to get our bags at the carousel. The extra 200$ was definitely not worth it. Also Sunwing has the same ridiculous sitcom there and back, so no need to bring earphones. The flight was great otherwise Thank you

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Private  - 

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Riu Palace Paradise Island: Great Hotel

Very elegant hotel, with great food. The buffet was such a good variety. They could use a wider variety on their outdoor grill, such as fries burgers and hotdogs, although the Jerk chicken was delicious!

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: Good value for money

Nice hotel, excellent beach. No permanent shades on the beach, no swiming in front of the hotel when is windy . Sunwing representative didn't leave any note about the last day transfer, no book to check bus leaving time :( Great , warm swimming pool. Overall , not bad.

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Mr. Bill.....  - 

Verified Purchaser

Riu Palace Baja California: Very good new resort.

This is a beautiful resort with staff that could not have been better. The attention to our needs and the overall service of ALL of the staff, at the front desk, room service, restaurant staff, pool attendants,bar staff, and particularly management staff, was more than we expected. They went out of their way to ensure we had a wonderful stay at this Riu Resort. The food in the Buffet and the five specialty restaurants was excellent.

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Sibbaldt  - 

Verified Purchaser

Riu Playa Blanca: Great overall trip, Beware of Sunwing though

The hotel was probably the cleanest I've been to "down south". Beach sand coarse and water was a little rocky. Not the same smoothness as Dominican or Mexico beach. Food was slightly above average, and some great variety. Staff was pleasant and the resort wasn't super packed. 2hrs from Downtown Panama which was too far for us to do the excursions, as we didn't want to spend 4 hours in a car. There is no smoking (other than a small area) which I don't mind, but the bars are far from the beac [... read more]

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Private  - 

Verified Purchaser

Riu Playa Blanca: Nice Resort

Such a nice and very clean resort. The staff was very friendly!! The room was very very nice and the cleaning ladies washed our floors when they’d make up our room during the week. There was always staff cleaning throughout the whole resort. Everything was easy to find! The food was good the only thing was that some things we would have liked to eat we didn’t as some things seemed to be harder to keep fresh as it is very very hot in Panama! The Italian was our favourite!!! We did a couple ex [... read more]

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: Great first time experience

My son and I finally had an opportunity to make our way beyond the states and what a great experience that was. Apart from our flight being delayed by 6 hrs on our way there, the trip was great! From arrival at the resort to departure we had an awesome time! The room was clean, staff were pleasant and the food was great! I would definitely make my way back there for a quick recharge trip!

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Private  - 

Verified Purchaser

Riu Emerald Bay: Great trip

Beautiful, large beach. Very clean. Beautiful ocean view. Spaced out well so you don’t feel it is as large as it is. Currently under construction. Rooms were incorrect and hotel did not compensate in any way.

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Private  - 

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Riu Santa Fe: Great resort and great location

This resort was absolutely gorgeous. Very well maintained and all staff was super friendly. Special shoutout to the entertainment team who does such an amazing job every single day. I would definitely go back and would 100% recommend.

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Katt63  - 

Verified Purchaser

Riu Palace Costa Mujeres: Great week at a beautiful resort!

We arrived back home on Sunday night. We had a great week! It is a beautiful resort and the grounds are so well maintained . The staff all seem to work so hard. The food in the buffet was great with lots of variety. We ate at the steakhouse once and enjoyed it. The only negative I found was one day the room wasn't cleaned, but the money that we left for the maid was gone. I went to the front desk and they were on it immediately. We both agree that we would return to the resort.

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Private  - 

Verified Purchaser

Riu Flamingos: Staff are the highlight of this resort Riu Jalisco

Large grounds , Nice pools , Good Beach Food was decent ,you could always find something you liked , Made to order Omelettes in the buffet for breakfast a must. Fresh fruits galore.Make sure to have the Mexican coffee from the rolling cart in the evening dinner sitting. The Staff make this place wonderful always smiling and engaging without being intrusive. The bars have an assortment of cocktail suggestions for you to try. Pools were busy and like every were else people run to save th [... read more]

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KJ24  - 

Verified Purchaser

Riu Palace Baja California: Beautiful property!

Overall this hotel was great. The rooms, pools, amenities, view were amazing. The only negative thing I can say was that the food & service at the specialty restaurants needs to improve. Being a new property, I expect this to improve over time. Adult only was great and if you wanted to party... head next door to the Riu Sante Fe.

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Budworm  - 

Verified Purchaser

Riu Republica: Nice resort.

The hotel is well laid out with nice grounds and very clean. Buffets were good but the a la cartes need more sit down meals instead of buffet styles. Servers were over the top at the buffets. Pools were laid out excellent giving everyone a choice for there needs. Rooms were clean and everything worked well but they were very plain. Beach was nice but could have a little more effort in the garbage pickup there was anything from condoms, chicken bones from the barbecue restaurant and small  [... read more]

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Danny Ray  - 

Verified Purchaser

Riu Palace Baja California: Great rooms & pools.

The Hotel was very nice with fantastic pool/views. Many of the staff didn’t speak/understand English very well. The “Specialty Restaurants” were not very good, except for Japanese which was good. The Buffet was not too bad, however it gets “old” pretty quick. By far the best meals we had were off the resort. As it’s a new Hotel (4-5 months) I would expect it will improve over next year? We would return but only if price remains close to the same ($1700/week) as we enjoy the great din [... read more]

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Private  - 

Verified Purchaser

Riu Caribe Cancun: Riu Caribe

One week stay mid April 2019, all the staff was very helpful and friendly. The resort was very clean our room was more than we expected very clean, king bed and fully stocked fridge and refilled every day also had a huge balcony with 2 lounges, table and 2 regular chairs. Fantastic views cost a little extra for the ocean front upper floor but was well worth it. The restaurants were in my opinion ok, the buffet had a good variety of food. Spent most of our days in the ocean, beach had white san [... read more]

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Private  - 

Verified Purchaser

Riu Palace Jamaica: Room WITHOUT a view

Beautiful hotel BUT there is a 40 foot wall separating the hotels. My view was the WALL. no water, no green, not even a palm tree - nothing but WALL. I did complain and was moved the 2nd day. Beach service was hit and miss. Towel service at the small pool opened at 10:00 a.m. not 8:00 a.m. The buffet was ok nothing spectacular but enough variety. Ala carte restaurants were SMALL and dark. As a single person travelling it was too intimate and dark. DENA the server at the buffet restaura [... read more]

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