Krystal Grand Puerto Vallarta: Hilton Puerto Vallarta

The hotel itself was not as nice as we thought a Hilton Hotel would be. The meals were lacking and uninteresting. The hotel staff were very professional in all areas wait staff front desk maids the bartenders were friendly. It would have been nice to have a swim up bar.

Grand Decameron Complex Bucerias Trademark: Friendly Resort

The staff were friendly and competent. The resort was very clean. This is our fourth visit and I think the quality of the food and wine have deteriorated. Would like to see the safe included in the package as well.

Las Palmas by the Sea: My sixth time at Las Palmas!

New management has seen upgrades to food......cleanliness is paramount...still a lovely family location....staff as usual accommodating.....Upgrades to the rooms would be benificial...wonderful to still see some of the personnel from last year.....

Grand Palladium Vallarta: Resort was fine food above average, service was average, did not like timeshare pitch

Fair won't go back to far from town. Ended up buying the travel membership trying to cancel. Had conference call to resolve. Pitched me again. Customer service was hit and miss. Alcohol seemed watered down. Pushed for tips on every transaction. Signed up for imperial service never used because shop would not accept.

Las Palmas by the Sea: Good Value

Had a blast. Staff were awesome. Jose entertained us the whole time. He took the family night clubbing and lots of pool activity. The bartenders were great. The staff were so helpful. Close to many great places

Las Palmas by the Sea: Good bang for your buck

Had a great time at Las Palmas. The staff were Excellent!!!! The entertainment was good and Jose entertained us constantly. The place was clean and we rented a boat for the day from the guys on the beach. they took us snorkling, fishing, whale watching and to a beach for lunch.The food is what we expected so all and all great time.

Riu Vallarta: Incredible Resort

We loved our holiday in Puerto Vallarta . the Riu Vallarta is a beautiful resort with incredibly friendly and helpful staff. The food and entertainment was excellent. If we had one complaint it would be that the mattresses were too hard and the pillows too small and lacking support. The facilities were very well maintained and impeccably clean. We will definitely return again and will also visit other Riu destinations. Thank You.

Decameron Los Cocos Guayabitos Ramada: Southern Home

We have been to Los Cocos multiple times; as have many who go every year for short to long stays. Just driving up to the Lobby is like 'going home'. Throughout the complex we are welcomed back by familiar faces, hugs and handshakes. The warm greetings continue throughout our stays. The food is good; a wide variety of selections to choose from no matter what your preferences. Always fresh and well presented. The desserts are so tempting and delicious.... The service in all areas is outstanding.  [... read more] The Guayabitos beach is another reason we keep going back. There are miles of golden sand to walk on; power walk or stroll. It is also a great place to people watch; especially on weekends when the Mexican families come to enjoy the sand and surf. There are vendors on the beach but they are not intrusive at all. A simple Nada or No, thank you and they move on. The hotel pools are solar heated; cold on a hot body, but kept clean. I prefer a dip in the ocean myself. An evening stroll through town in the evening is delightful. Families gather on the street to socialize and eat dinner.Snowbirds get together in the popular places. As with anywhere you travel, you need to be aware of surroundings. But generally, we feel quite safe out walking. Saying goodbye to our friendds at Los Cocos is the most difficult part of a stay there.

Canto Del Sol: My Mexican Home

All aspects of this hotel were very good. We felt at home and had great, friendly service at all times. No more characters are needed. No more characters are needed. No more characters are needed. No more characters are needed.

Dreams Vallarta Bay Resort and Spa: ANOTHER PLEASANT STAY

This is my second stay at Now Amber--and I would indeed recommend this to a friend. We stayed in the preferred club, and do think this is worth the few extra dollars-much smoother check in and out, as well as the nice bar on the second floor. This resort has a great location, a vast choice of pools, excellent food and attentive staff. The gym is well appointed and generally quiet. The views are spectacular. I must say that I was fatigued by the alcohol fuelled crowd at this resort, but you can  [... read more]distance yourself from these folks with a well chosen location during the day at the beach.

Iberostar Selection Playa Mita: Great for R & R....

The grounds are well maintained. The staff are very pleasant and polite. The Beach is small and water was quite ruff. Several days the beach was red flagged, so no swimming other than the pool. While the resort does offer many excursions, it is still a 45 minute drive to Puerto Vallarta, so not a quick taxi ride. The Buffet was good with lots of choices, though it didn;t vary much during our week there. The Japanese restaurant was entertaining. The French Restaurant had great ambiance, lookin [... read more]g like the Orient Express. The food at the Steakhouse was excellent, though it lacked ambiance, being in the lunchtime buffet location, at night. We were there for a destination Wedding, which was well done. Overall a pleasant vacation, and great if you just want to sit y the pool, relax with a cocktail(or 10). If you are the adventurous type, I'd recommend staying elsewhere.

Krystal Grand Puerto Vallarta: Great Value!!

We stayed Feb 5-12th, 2017. The hotel rooms offer the standard amenities, along with comfy beds. The pools are warm, yet refreshing. The option of the adult only pool allows for quiet time; when needed. We enjoyed all our meals and although the buffets were not huge; they did provide an ample offering of fruits, vegetables, mexican and a minimum of three meat choices excluding fish. This resort had the largest selection of fresh fruit we have ever had. In addition to the usual cantaloupe, honeyd [... read more]ew and pineapple...there was strawberries, raspberries, blackberries, blueberries, nectarines and peaches at every meal. It was delicious to be offered the medley of fruits. We have stayed at over 10 resorts in Mexico without this type of selection. This resort is close to the new Isla Mall and within walking distance to many great restaurants if you wish to eat off the resort. We would stay here again due to the location.

Riu Flamingos: Spendid Resort, Confortable and relaxing.

The Resort was smaller than we thought it would be. The restaurants were kept very clean and the employees were very kind. The food was good and a lot of variety. The entertainment was ok, we always prefer the show at night that represents the Mexican dances.

Marival Emotions Resort and Suites Riviera Nayarit: Nice Place!

Just returned from a week at the Marival, staying of the Grand side. We had friends staying on the club side, and the rooms in Grand are much nicer and have elevators. After hearing so many bad things about time share sharks, I listened to someone's advice and asked our travel agent to request no time share pitches upon check in. So when we arrived upon check in, we received our bracelets immediately. One of the sharks asked how I got my bracelets and I told her"no time shares". She respon [... read more]ded by saying we get free stuff. And only 90 minutes. I said I'd rather be on the beach those 90 minutes. She didn't bother us again. There is also a desk to book tours in the lobby area, but beware that is a time share push as well. Just ignore them and say not interested. And they will leave you alone. You just need to be firm. As far as resort, it's very clean, beautiful beaches and great food. We enjoyed the buffet and went to La pergola one evening for supper. It was very slow but once food arrived, it was very good. Also went to Amalfi, excellent food and the baked Alaska is quite a show and delicious! Staff work very hard and are always smiling!

Riu Vallarta: Great resort!

The resort was very good. It is exceptionally clean, the staff are amazing and very friendly! The pools are a very short walk from the beach. There was good variety in the dining room and the restaurants offered a nice sit down dining experience. The entertainment was good. The two excursions we booked were a lot of fun! My only complaint would be the beds are very hard and the pillows too soft.

Riu Flamingos: This resort is a winner

This resort is absolutely immaculate. The grounds and common areas are excellently clean and very well maintained. The food was terrific. My family have travelled to many resorts and this rates as one of the best hotels. This hotel was booked solid and there were no long lines waiting for anything. There was always chairs available at the beach and at the pool anytime so you did not have to get up early to get a good spot. There is lots of shade for those people who do not like the full sun. The [... read more] only drawback for us was the beach, it was on a slope and made getting into the water a little difficult, the sand was a little coarse as well. All in all a great vacation in a great hotel .

Grand Sirenis Matlali Hills: So unique! But the service needs serious improvement!!

It was really nice to get away from the typical all inclusive. The atmosphere at this hotel is outstanding, the 'tree huts' are so different, and the view from the room is truly tropical. The only downfall of this hotel was the room service. This really affected our trip because both my boyfriend and I caught a flu bug while we were there and were sick for 3 days. Needless to say, extra water, towels, blankets, etc. were genuinely needed. The issue was that we had to phone twice (after waiting [... read more] an hour or two) to get any of these necessities, which was only adding to our exhaustion. I will clarify that food orders always came with one call. Anyway, there is some serious need for improvement here!! But the resort is beautiful!

Samba Vallarta: Pleasantly surprised

We booked this resort last minute having stayed at the Riu Jalisco next door in December. The Samba is much smaller, quieter and in our opinion just a nicer place to spend your vacation if you are not looking for a party zone. The food is average, nothing spectacular but quite sufficient ....... however everything else makes up for it. Please go, you will love it.

Riu Flamingos: Fabulous experience

Thank you for a wonderful holiday. We found the facility excellent. The service was always great, people were happy and even singing! The grounds were immaculate. The room was also well cared for.

Buenaventura Grand Hotel and Great Moments: Great Resort

Trip Central has been very instrumental to me in the last decade with my yearly hot holiday. I can not say enough excellent accolades about Nicole Deforest. I approached her this summer about a trip to Puerto Vallarta. She went above and beyond normal travel agent expectations. She helped me and the group of eleven secure travel plans, she assisted with numerous hardships along the way, such as: passport and payment issues, cancellations and participant changes. Her diligence and patience when  [... read more]dealing with clients like us. West Jet, Buenaventura staff and follow up with trip advisor, in my opinion, is second to none. Nicole is truly a strong credit to her profession. My future travel plans will always include her expertise. The Buenaventura Grand Hotel &Spa is a resort I would visit again. First impression of the hotel is limited as it doesn't have the flash and cosmetic appeal of other hotels, but upon entering you are over come with a feeling of comfort. There was an even ratio of staff to guests, each staff member goes out of there way to constantly make you feel special. The staff appear to enjoy their work, job duties and coworkers. I would say they were the best staff I have ever experienced at a resort. I would like to acknowledge one of the staff members in particular, Edwardo, who's work station is on the beach serving guests. He walked in the sand all day long never missing a beat, he would remember your name and your drink preference. Also Leticia Galena of the Frutas & Flores buffet restaurant. She makes you feel so comfortable and relaxed while she caters to you. 0verall, hotel is extremely clean and tidy, best of all you always had hot water in the shower which is not always the case at other resorts. Hotel Security is top shelf. It has a subtle presence no matter where you are on the resort. The beach area is constantly patrolled with a roped of section where you can relax and soak up the sun. Beach Vendors are closely watched and can only enter the roped off area when granted permission by the security guards. It's awesome. As good as it sounds, you can always find a few negative points too. The beach needs more sand, it is a challenge to enter the water due to the pebbles and river rock. The resort needs to have more night life after 10 pm. I believe the crowd that frequents the hotel is older in nature, a lot of pensioners that retire early in the evening. After the evening shows end around 10 pm, everything shuts down. If you wanted to socialize or dance a little you are forced to leave the resort. Obviously this is both a plus and a minus for guests depending on the individual. I have a suggestion or solution to possibly rectify the problem. Perhaps the resort could have parties or dances on Friday and Saturday night, they could go to midnight or 1am with live entertainment. After all your on a holiday why not have some fun! All in all, I had a very enjoyable experience and would do it all over again. I would like to thank Nicole Deforest from Trip Central and the staff at Buenaventura Grand Hotel & Spa again, just outstanding customer service.