Occidental Caribe: Great Resort!

Awesome resort! Had excellent food choices at the buffet. Good service at the bars.Would go back with the whole family for a good vacation party. Even had a nice pizza lunch while watching people go parasailing.

Barcelo Maya Grand Resort: Amazing resort!

Thank you so very much!!!! We really enjoyed our stay in this beautiful resort!!! The ground, the area, the restaurants, the rooms and specially the staff are just amazing!!! It was our 27. anniversary of happy marriage and our 10 years anniversary living in Canada we celebrated in Barcello resort!!! We will definitely come back and for sure recommend this place to our friends ❤

Barcelo Solymar: good resort

we love the beach ; staff is friendly, buffet was good , pool was out of service and green stuff on the button overall we like Barcelo. we like the friendly people at the hotel , a very nice lobby and the good service .

Occidental Tucancun: not so good

We were unlucky to get room with no balcony overlooking back of shopping mall and with noise from ventilation fans 24 hours a day. But room itself was very clean and comfortable. Again our luck, beach was covered with seagrass nobody cleaned and we were "forced" to use pools. Adult pool is just nice. Restaurants are nice and staff is very friendly (except one waiter who served a potato fries for his "friends" and there were not for others). Food was very good and tastefull and best part of it is [... read more] Italian restaurant. Night entertainment was professional especially Mexican night, only they expect you speak Spanish. All in all not bad but also not so good. For that kind of money we could have more.

Barcelo Maya Colonial: Huge resort

Upon arrival, the Barcelo is very impressive. Well maintained and clean, and service at the desk is excellent. The room had one of the most uncomfortable beds I've ever slept in. Much better value and beaches in Cuba. I doubt I'll return.

Occidental Caribe: Beautiful Resort

Overall hotel is awesome! Many restaurants to choose from; however, you can only book three a-la-carte for the week. Pools are huge, clean and beautiful. Staff are friendly. I wish they would stop trying to sell me time-shares while I'm there - I got asked every morning when I went for breakfast. If I want more information about the resort or time-sharing, I'll find out - don't chase me. Other than that, place was great. I would definitely recommend!

Barcelo Maya Colonial: Beautiful Resort!

My husband and my 9 year old son really enjoyed our time at the resort. The place was grand and the customer service was fantastic. The drinks were amazing, I highly recommend the mojitos. We loved the size of the place and the variety of places to go, such as the variety of restaurants and the access to all spots inside the resort. The beach was a little rocky in places, but there was always chairs available on the beach. We went for our 11th anniversary, when we arrived in our room we received [... read more] a fruit plate and one bottle of tequila and one bottle of anise liquor. The rooms were quite big and well kept. The only complaint I had was the food. I was very disappointed in the food. They had a theme every night and one night was seafood night. They had a mountain of over cooked lobster. It was terrible. Some nights the food was better but the snack bars were usually hot dogs and fries. The restaurants we made reservations at were much better and the service was great.

Barcelo Solymar: So-so

What once seemed beautiful has gone downhill. The rooms are not very clean, often with bugs. The pool started to go murky green as my week ended and I was genuinely happy to leave. The staff are fairly nice and I did enjoy myself. However I think that the management of the facility was run poorly and I would not return unless there was a significant price drop.

Occidental Caribe: Very Disappointing!!!!

We spent this trip as part of our 50th wedding anniversary. On our anniversary (August 24th) we paid an extra $35/each to have a meal on the beach. The food was sub par at best!! There were at least 15 male and female all drunk and using loud profane language. Left most of our food which was cold when it arrived. We just left it and went back to our room. There was no where to go. Just one main walkway. Very very poor casino. Machines were 30 to 40 years outdated. The only highlight we had [... read more] was the Samona Catameran across the Caribbean Ocean. Our room had power failure and a continuos running toilet. If one was to rate this resort it would be no better than a 3

Barcelo Maya Palace: Would Return Again!

Stayed here for 5 days with my 14 year old son. Reception went well. Rooms were very clean and stocked every day. Pool was huge and the sea was beautiful. The buffets were very good and loved the resturants! The Rodizio was our favorite. We went there 2 times. Clean resort and nice staff.

Palma Real: Great location but low quality resort

I went here in August, of course it was hot because that time of year. We were 1 of two groups of Canadians, there was a few from Europe and the rest were locals on vacation. I found that the room was dated, had mold spots and the bathroom door did not close all the way. Also the patio door did not lock which made me nervous on my stay because anyone could enter our room. The positive about the room as that they had working AC and a mini fridge. The maid was lovely, she didn’t speak English bu [... read more]t we made due in trying to communicate. The bar staff were not friendly at first, they would serve the Cubans before us even though we were ahead of them in line; we got a lot of eye rolling whenever we ordered. By the middle of the week we tipped all of the bar staff and then they were lovely and served us when it was our turn (funny how that worked out) and the front desk staff were helpful and friendly from day one. Buffet was horrific, nothing was edible except the white rice and if you were lucky the chicken. We ate off resort a lot so we could have a decent meal and not starve. The resort did have wifi at the lobby but we cut off every 2 minutes or so. The beach is down the street and it doesn’t take much time to get there; they have a restaurant at the beach which was lovely and staff were friendly. The swim up bar pool was closed down so there was only one pool which was obviously packed and had no type of shade, so you can get relief from heat but you will burn in the sun exposure. I will definitely not come back to this resort because honestly there are better out there for the money, the location is the only thing going for this place. My suggestion is finding a higher star and all of Varadero you can get the hop on and hop off bus for 5CUC for the day and can take you wherever you want to go so location won’t be a limitation.

Barcelo Bavaro Palace: Great Resort with an unbelievable Buffet spread.

We enjoyed our stay at the resort. Was a bit apprehensive after reading some of the 1 star reviews. The resort is large and has a mini shuttle service (train on wheels) within. We decided to walk for most part as the buffet and food was just amazing. Needed to burn the extra calories. Free drinks, number of Pools, a Pirate ship wave pool, beach and also paid guided tours made it a memorable trip. Wouldnt think twice about coming back again.

Occidental Punta Cana: Very nice resort.

I thought the resort was very nice, the pools were great with lots of lounges so there was no problem finding places to sit. The food at the buffet and all of the a la carte restaurants was very good. They did an excellent job for Stacey and Matt's wedding and the wedding dinner at the Italian restaurant was great with terrific food and service. The availability of shuttle service was a great help for some of our family members who need assistance walking longer distances. The beach was very [... read more] clean and well looked after. The only problem, as you are aware, was on the last day when my niece suffered a medical emergency when she was given a drink that had been drugged. I know the hotel and the hospital will deny this and state it was dehydration. However, her symptoms and the quick onset of problems leave no doubt in my mind that she was drugged and in talking with her upon our return this I believe was confirmed by her family physician although nothing can be definitively confirmed because no drug testing was done at the hospital in Punta Cana. Our activities for that day do not support their assessment of heat and dehydration, as we drank lots of water that day before snorkeling and were only back from this excursion about and hour when her symptoms occurred. Very unfortunate that this should have happened and put a dark cloud over what had been a wonderful time with family and friends.

Allegro Playacar: Ok resort beautiful beach

I would only recommend this hotel if you are on a travel budget. I didnt like being harassed by staff every day in lobby to look at time shares. We had to sneak by the staff at times just to get away from them.Great location in playacar..safe walking distance to plays del carmen...beautiful beach

Barcelo Solymar: Amazing trip

the trip was very successful,good things are: too much sun ,no rain no huracan too much people, too much food, too much drinks, too much music, hot sun, hot beautiful water (the ocean) and color.cuban people are very kind always, i forgot (laval and my job and all canada) just eating,drinking,swimming,sleeping smoking good cigar.no telephon no internet. bad thinks1-: strong peso,1 peso you need almost 1,2 cad $ 2- too much mosquitoes. thank you for  [... read more]everything le voyage a été très réussi, les bonnes choses sont: trop de soleil, pas de pluie pas de huracan trop de gens, trop de nourriture, trop de boissons, trop de musique, soleil chaud, belle eau chaude (océan) et couleur. très gentil toujours, j'ai oublié (laval et mon travail et tout le canada) juste manger, boire, nager, dormir fumer bien cigare.pas téléphone pas internet. mauvais pense1-: peso fort, 1 peso dont vous avez besoin presque 1,2 cad 2- trop de moustiques. Merci pour tout

Allegro Playacar: Budget holiday

We booked this hotel strictly on price and the fact it is in the Playacar area of Playa del Carmen. Our main reason for going to Mexico in August was to see the whale sharks which are in the area at this time of year. Because of the expense of this excursion we decided on a budget friendly resort. We have stayed at the Allegro in Cozumel in the past and expected that it would be a similar experience, which it was. The resort is small so there are no long walks to get to any of the pools, resta [... read more]urants, bars or the beach. The rooms are small but clean and the resort itself is clean with nice gardens. The location is a 15 minute walk to 5th Avenue in Playa del Carmen as well as being on one of the nicest stretch of beach in the Riviera Maya, in my opinion. Overall the food was fine. Not terrific but certainly plenty of choices. The worst part I found was that they attach a "shark " to you at check in that will hound you to visit their location next door to the resort that is their premier resort. They want you to become a loyalty member, at a price, to receive future benefits as a member. Annoying as hell. All in all a decent resort for the money

Occidental Cozumel: Great resort !

We just got back from a 1 week stay at the Occidental.The grounds are beautiful. The hotel is clean. The rooms are spacious. The staff is friendly. Although there is room for improvement when it comes to the food, my family and I will consider going back again.

Barcelo Bavaro Palace: Amazing Resort- As always!

This was our sixth trip to the Barcelo. On two previous stays we were on the all adult side, This trip we stayed at the Palace side during the first week of June/18. We booked Premium level- well worth the extra dollars in my opinion. Much has been written about this resort so I won't duplicate too much here. ALL staff were excellent: Check-in, restaurants, pool, bars, activity centre etc., The staff- housekeepers, waiters etc, really appreciate a tip- it formally recognizes an appreciation for [... read more] their efforts. I amazed at the generosity of many tourists in this regard. I'm also amazed at how extremely cheap other tourists can be- especially when they ravage the services and attention of the dutiful staff and walk away without even leaving a buck or two- Shame!. The resort and beach were immaculate at all times. The a l;a cartes were excellent for the most part as we did a different one each othe the seven days we were there. Chez Gormet was excellent, but, unfortunately every course we were served that sitting was luke-warm-a bit disappointing as we really enjoyed that one in the past. Must have been just an off day. The only other disappointment we had concerned the disco. Enough Latin music already! We have encountered this complaint several times there. The D.J's just don't get it or don't have copyright to play more North American tunes. I like Latino music- but not to the exclusion of all else. Despite making requests, the D.J's just didn't care to mix it up- even a little- so we didn't really get to enjoy the club to it's fullest because the same old Latino tunes just got older and older as the days went on. Other than that everything was spot-on. Also want to compliment our travel agent Lynne Dixon- Trip Central, Sudbury, Ontario (though we are located in Hamilton, Ontario). We have booked a few trips through Lynne so far and each time she delivers promptly, follows-up questions , researches those questions that she does not readily have an answer for and gets back to us. She is thorough in her documentation, and I have enjoyed her assistance in this regard. I hope you enjoy the resort- and the staff- as we have. We'll be going back again someday as it is a well managed, staffed and resourced resort.

Occidental Punta Cana: Fabulous resort

Paradisus Punta Cana is a beautiful resort and we enjoyed all the activities, food and especially the beach and pool. Friendly and helpful staff made our stay wonderful. It was a destination wedding for our family and the setup was beautiful.

Occidental Punta Cana: Very good hôtel

L’hôtel est super beau et propre! Le personnel est courtois en général! La nourriture est très bonne! La plage est ok mais trop d’algue certains jours! Pas assez de serviettes de plage on devait toujours y retourner et attendre! Ils manquent de rhum et là boissons et le vins est dilué! Décevant Le guichet automatique à garder ma carte Visa! Du trouble car j’ai dû annuler ma carte de crédit! J’ai acheté des bijoux à la boutique à l’hotel Et la bague est déjà briser [... read more] ! Pas en argent du tout! Arnaque! Achetez dans bijouterie! Plus de peso au guichet d’echange de devise de l’hôtel ! Un verre d’eau pour le retour Air transat! Voilà