Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3951 Reviews)

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Carol  - 

Verified Purchaser

Allegro Playacar: Ok resort beautiful beach

I would only recommend this hotel if you are on a travel budget. I didnt like being harassed by staff every day in lobby to look at time shares. We had to sneak by the staff at times just to get away from them.Great location in playacar..safe walking distance to plays del carmen...beautiful beach

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Kabir  - 

Verified Purchaser

Barcelo Solymar: Amazing trip

the trip was very successful,good things are: too much sun ,no rain no huracan too much people, too much food, too much drinks, too much music, hot sun, hot beautiful water (the ocean) and color.cuban people are very kind always, i forgot (laval and my job and all canada) just eating,drinking,swimming,sleeping smoking good cigar.no telephon no internet. bad thinks1-: strong peso,1 peso you need almost 1,2 cad $ 2- too much mosquitoes. thank you for  [... read more]

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Tuggy56  - 

Verified Purchaser

Allegro Playacar: Budget holiday

We booked this hotel strictly on price and the fact it is in the Playacar area of Playa del Carmen. Our main reason for going to Mexico in August was to see the whale sharks which are in the area at this time of year. Because of the expense of this excursion we decided on a budget friendly resort. We have stayed at the Allegro in Cozumel in the past and expected that it would be a similar experience, which it was. The resort is small so there are no long walks to get to any of the pools, resta [... read more]

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Private  - 

Verified Purchaser

Occidental Cozumel: Great resort !

We just got back from a 1 week stay at the Occidental.The grounds are beautiful. The hotel is clean. The rooms are spacious. The staff is friendly. Although there is room for improvement when it comes to the food, my family and I will consider going back again.

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Amazing Resort- As always!

This was our sixth trip to the Barcelo. On two previous stays we were on the all adult side, This trip we stayed at the Palace side during the first week of June/18. We booked Premium level- well worth the extra dollars in my opinion. Much has been written about this resort so I won't duplicate too much here. ALL staff were excellent: Check-in, restaurants, pool, bars, activity centre etc., The staff- housekeepers, waiters etc, really appreciate a tip- it formally recognizes an appreciation for [... read more]

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Private  - 

Verified Purchaser

Occidental Punta Cana: Fabulous resort

Paradisus Punta Cana is a beautiful resort and we enjoyed all the activities, food and especially the beach and pool. Friendly and helpful staff made our stay wonderful. It was a destination wedding for our family and the setup was beautiful.

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Gigi  - 

Verified Purchaser

Occidental Punta Cana: Very good hôtel

L’hôtel est super beau et propre! Le personnel est courtois en général! La nourriture est très bonne! La plage est ok mais trop d’algue certains jours! Pas assez de serviettes de plage on devait toujours y retourner et attendre! Ils manquent de rhum et là boissons et le vins est dilué! Décevant Le guichet automatique à garder ma carte Visa! Du trouble car j’ai dû annuler ma carte de crédit! J’ai acheté des bijoux à la boutique à l’hotel Et la bague est déjà briser [... read more]

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Fredi  - 

Verified Purchaser

Occidental Arenas Blancas: Very bad experience

The hotel was very dirty. The room very dirty food not good at all . The restaurant was not clean and full of insects. The hotel was 90%with Cuban people and they drinked a lot and vomiting inside the elevator. Please don't send Canadians anymore there.i had to switch hotel.

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Private  - 

Verified Purchaser

Barcelo Solymar: good experiemce

myself and my girlfriend stay in barcelo solymar for a week in mid july. overall experience was great!! here are few concerns i had -almost all front desk staffs were very unfriendly in lack of terms, almost came across as rude. this is from about 10 times i had experience with them. so i avoided all i could do to avoid them. -bed is rock soild, we both could feel each springs in the mattress -pool water is somewhat dirty other than that everything else was great!!! -cleaning staffs, k [... read more]

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Joseph  - 

Verified Purchaser

Occidental Caribe: Its really amazing resort

The resort was beautiful especially the the pools and the most beautiful was beach and Also the lobby was perfect but the room that given to us was not ocean view that we booked and service at the lobby bar was very slow and the pool bar was very very slow one day took the bar tender at the pool about 20 minutes to serve me a drink and also the intertement at the pool side was very bad most guests they did not participate in your hotel programs again the resort was beautiful

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Great family trip - Barcelo Maya Colonial

Overall, this was a great experience for our family. It was our first trip to Mexico and loved it. Fantastic pools, good food and plenty to do! Highly recommended! Hotel facilities were really impressive - although it was a big resort, it didn't feel like it. There was lots to keep our kids occupied. A la carte restaurants were fantastic. I do recommend these over the buffet, which was good but a little repetitive.

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Private  - 

Verified Purchaser

Palma Real: Disappointed!

Every year we always go to Palma Real and this time we were there from July 6 to the 13. What a disappointment!!! We arrived there at 10:30am and our room was not ready until 5pm. We were on the 5th floor and the elevator was broken. There was no running water for 3 days out of 7 we were there. The food was alright, used to be much better!!! Since the new management took over, a lot has changed and not for good. Definately not worth my money.

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Amazing resort!

The resort was absolutely beautiful, the gym, the spa, the mall, the grounds,"I can go on", was immaculate and the food was great. The only downside I saw was the beach, it wasn't the greatest but with that said, it wasn't the fault of the resort. I will definitely travel to the Barcelo Maya again in the future. We had a great time.

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Private  - 

Verified Purchaser

Occidental Arenas Blancas: Occidental Arenas Blancas

I've been to Cuba many times - never to Varadero though. No all inclusive is "perfect" - each has its pluses and minuses. Still a good deal through Sunwing - compared to other holiday destinations. Re this hotel - close to town - which we liked - our upgraded ocean view room was nice - big, comfortable bed, great pillows, nice balcony with view etc. One bank of elevators out of commission to get to our floor however, meaning we had a longer wait each time. Common areas - bit run down. Pool was  [... read more]

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Private  - 

Verified Purchaser

Barcelo Solymar: Barcelo Solymar

it was better 2 yrs ago...................................................................................................................................................................................................................................................................................................................................................

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Private  - 

Verified Purchaser

Palma Real: Loved it

This is my second time at this resort . First being in feb, there have been a lot of changes since the new managers took over and it has definitely improved! A lot of fun to be had there. The entertainment is great the food well is mediocre

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Kosta  - 

Verified Purchaser

Barcelo Solymar: Needs improvement

The beach was beautiful but the resort just need a little more care. Not too clean, service is slow but ok. Food was edible but could be better. I’ve been to this resort 4 years ago and it had more to offer. Complete snack bar and menu was full. Here they had a full Menu with only hamburgers to choose.

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Stevev78  - 

Verified Purchaser

Barcelo Maya Caribe: Beautiful Resort 🏝

The place is very clean, they are constantly cleaning and painting. Beach is beautiful and the food is amazing, a big variety. A lot to do, you won’t be disappointed. The beach has reefs, rocks for nice pics or just nice white sand. If you do a la cartes, do Mexican Lindo and Kyoto. Food is amazing and at Kyoto you get a nice show too. All the employees are very friendly and Gladis and front desk always had a smile and helped us with anything. But make sure to bring enough sunscreen caus [... read more]

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Dj dj  - 

Verified Purchaser

Barcelo Maya Colonial: Would recommend to anyone

This was a very clean and fun place. Nice people and staff. Only issue we had was with my girlfriends vegan preferences which took a while to solve at each restaurant but they always had a resolution. There is enough stuff to do here to be busy for even two weeks and we went for one. I want to come here again and habe beem telling all my friends to book here if they plan to go away. Seaweed can be annoying but there was always a somewhat clear ocean area to swim.

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HARRIS  - 

Verified Purchaser

Barcelo Maya Colonial: Good resort

Hello Barcelo Maya Colonial, I found the resort was great. Good Food ,rooms, kids waterpark,great service for the money.Thoroughly enjoyed it. Following things needs to be considered by Management. Internet should be for all ,all the time for non premium guests as well. Internet for Non premium guests It wood be nice to introduce huts for shades on the beach. Alacart bookings for restaurants was difficult though we tried to book on the same day we arrived. When we asked why is it so. People [... read more]

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