Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Private  - 

Verified Purchaser

Club Kawama: I would give it a one and half stee

The only two a la carte restaurants were closed; buffet only. No coffee in the buffet. No butter; no white wine; sometimes no ice; no hot water for 5 days. The pool was green for 3 days. At the same time as the ocean was red flagged.

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: Beautiful resort

The sunwing outline of the hotel said if your vacation is during your anniversary then you would get a bottle of champagne. Flowers. And a special dinner at this hotel. We asked 6 times for these bonus items as it was our anniversary we asked the front desk as well the concierge manager we finally got a dinner but nothing else. The flight with sunwing to cuba was horrible we paid for prestige seats and got regular seats my husband is 6’8” tall he cant sit in regular seats yet s mother and  [... read more]

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AVA1  - 

Verified Purchaser

Memories Jibacoa: Very nice resort

Clean room, very tidy property. The beach was well looked after even after stormy weather. The staff was friendly and seemed well-trained. We enjoyed the ability to paraglide the local ridge and land at the beach near the resort. The entertainment in the evenings was professional level.

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Amy S.  - 

Verified Purchaser

Barcelo Solymar: Wouldn't go back!

The rooms had bugs! Water leaked from the ceiling. You only get 1 bottle of water a day. Limited booze and food sucked. Beach is beautiful and people and staff are friendly but definitely not going back. Entertainment consists of bingo...

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Good value!! Had a great time!

Pros - the beach is amazing, the pool and swim up pool bar is amazing, great selection of drinks and access to drinks/bars, bungalow concept for rooms was really nice and allowed us to walk around and enjoy the weather/scenery, coffee bar and latte’s near main lobby were absolutely amazing!, the nightly bands/singers were pretty good although short sets. The food - breakfast had an awesome spread - omelettes, waffles, pastries, egg station, bacon, etc.- was great. Lunch and dinner were pret [... read more]

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Private  - 

Verified Purchaser

Grand Memories Varadero: A beautiful resort that has seen better days.

The staff were always courteous,polite and friendly.The grounds were groomed daily & all facilities were close walking distance. The food was not very desirable but I heard Cuba was know for this. Covid 19 affected everyone & this resort is showing it. For the price I paid I would go back just remember to pack more snacks.

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Denise  - 

Verified Purchaser

Hotel Bella Costa: Great selection of food

Great selection of food is tasty beautiful resort beach is very nice a little rocky at some spots little far from downtown but if you can find someone to share a cab it cuts the cost rooms could be updated other than that the ambiance was nice very nice entertainment, the staff and musicians work hard don’t forget to tip they surely deserve it.

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Private  - 

Verified Purchaser

Melia Las Antillas: Needs a bit of help

The beach was amazing. Clean rooms but needs updating. Shower small, toilet didn't always flush, very dull lighting. Food was not great. Pretty much the same things for breakfast lunch and dinner. They ran out if another of things, napkins were toilet paper. Staff needs to stay on top of guests hoarding food in plastic bags. One morning 4 people from the same table took all the buns, cakes, squares and donuts!!! Wifi worked in our room the first 3 days then nothing.

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Brenda  - 

Verified Purchaser

Melia Las Americas: We had an amazing time!!

Staff was so friendly. Clean resort and the best was the snorkeling on the reef. Truly great vacation!! The food was okay. You have to do the out restaurants in the resort to get more variety of food. Overall I recommend this resort

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Private  - 

Verified Purchaser

Grand Memories Varadero: Amazing Resort

It was my first time in Cuba I enjoyed very much people are very friendly and the resort is beautiful. I would try it again and again. I went for a trip to Havana and it was amazing and wonderful one day visit. I loved everything about Cuba and if you are not a complaining guy I will enjoy it food wasn’t very good but you will always find something to eat I enjoyed everyday show at the resort specially Marcelina she did a great job

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Private  - 

Verified Purchaser

Playa Vista Azul: Great Resort!

I stayed at Vista Azul this past week with a few friends. The grounds, public areas and the rooms were fabulous. They were clean and well looked after. I do want to highlight how helpful and welcoming the staff at this resort were. They were prompt and always ready to help. Special mention for the resort manager Arasay! She was a delight!

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Private  - 

Verified Purchaser

Barcelo Solymar: Great resort

The property is well maintained, staffs are really really friendly and helpful. Food was not that great but given the countries overall situation it was more than acceptable. The resort is only walking distance from the entertainment area/downtown.

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Fizi  - 

Verified Purchaser

Barcelo Solymar: Will NOT book again AVOIDE AVOIDE AVOIDE!!!!!

Having been to Cuba over 9 times I must say this was by far the worst experience. Starting with the check-in, upon walking to the room the safe was completely broken and we had to go back and forth to the lobby and waited over 2 hours for it to get fixed causing us to miss dinner ( what a start). Woke up for breakfast super hungry since we had not eaten all night but the food was absolutely not fit to be eaten. That trend continued the whole week, the buffet is the same every single day weather  [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Disappointing

The pool area is beautiful The beach is gorgeous The lobby bar was good as long as you had money in your hand ready to tip. The rooms had a terrible smell to them. The mattresses had a plastic cover on them which made it terrible to sleep on. We had outlets in our room that weren't attached to the wall

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Sha Rum  - 

Verified Purchaser

Playa Vista Azul: Premium room prospective

States for 6 days in the premium section and will highly recommend it. We met the premium manager Arasay who was just amazing to deal with, alwsys helpful and alwsys with a smile. Carlos at the premium pool bat serves up the best drinks. Resort is very clean, and all the staff was so helpful. Now food is average and don't try any beef or land. Hotel has 2 beaches that is very nice.

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Nice hotel

The staff are so friendly & helpful: numerous excursions organized onsite & were great. Beautiful beach. Pools are nice main pool was closed one day because it turned green. The food is what you would expect in Cuba. Rooms were cleaned thoroughly every day.

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Private  - 

Verified Purchaser

Iberostar Selection Varadero: Not worth the money

The resort is a 3 star. Outdated, underfunded, staff not very pleasant and food was disappointing. Would not return here ever. The only good thing they have is their room cleaning lady. She needs a raise.

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Private  - 

Verified Purchaser

Brisas Del Caribe: Amazing resort 😍

Spent another wonderful week at Brisas del Caribe our 22nd time to this amazing place. Beach is beautiful. Grounds looking the best we have ever seen. Staff are 5 star. We are treated to a suite that is simply beautiful. Only 120 guest most of the week so no lineups for food, bars or washrooms. Food was great in the buffet with Jorge making the best omelets ever. A la carte restaurant food was very good but shortage of wine all week. Treatment in a la carte restaurants by staff was perfect.

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SPADY  - 

Verified Purchaser

Valentin El Patriarca Varadero: Hotel is a former glory

Have stayed here before. Hotel is not the same. My room no HOT WATER. Asked many times...no responce. Towels are not changed unless you ask. Beach is beautiful but thats about it. Shows are few and tacky, no class. BIGGEST DISAPPOINTMENT WAS THE FOOD PROGRAM. Buffet was terrible, food was often re-heated over and over. very little taste and quality. No imagination on presentation and culinary skills. The head chef walked thru the buffet more than once and started picking with his hands and eatin [... read more]

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NelsonF  - 

Verified Purchaser

Melia Las Americas: A nice resort BUT

Assessing whether to ever go back. Had to move rooms (not till the next day) as the room overlooked a balcony and nothing else. WiFi never ever worked in either room but only in the lobby. Went for the golf vacation and as it turned out the golf carts were burned in a maintenance shack fire. The first day we had to carry our bags. Following days the resort managed to borrow carts but would only give one cart for each foursome…so two had to walk. The 3rd day our cart actually caught fire. [... read more]

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