Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Bob and Lynn  - 

Verified Purchaser

Fiesta Americana Puerto Vallarta: Delightful and relaxing stay at Fiesta Americana

The second we arrived we were quickly checked in at the front desk and beautiful lobby of Fiesta Americana. Hotel is just minutes away from down town which is a must see. Buses and cabs are very inexpensive and only steps from the hotel lobby. To every employee at Fiesta American, thank you, thank you and thank you again for making our two week stay unforgettable. We can't believe the service you gave use. The Super Bowl party at the FA was crazy. Platters of chicken wings, hot dogs, fries, etc. [... read more]

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Private  - 

Verified Purchaser

Melia Puerto Vallarta: Very family oriented!

The hotel was not what I was expecting. It is family oriented and very child friendly which iwould have been awesome if I was travelling with my family. The staff was incredible. They were very friendly and not smug like the staff in Cuba. The hotel is nice but could use a lift and a good cleaning. The food was good and plentiful but not exceptional. The fancy drinks like margaritas were made with syrup instead of fresh fruit. Not sure why. I would recommend this hotel to families that are [... read more]

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Private  - 

Verified Purchaser

Paradise Village Puerto Vallarta: Amazing Resort

We loved our stay at Paradise Village. Bartenders Hector, Hector and Elias were our favourites. That being said all of the waiters were wonderful. Our room was spacious, the housekeeping staff were excellent and the food was amazing. Good variety for meals especially breakfast. The pizza was our favourite.

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Red Tory  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: Great for older couples

Let me start by saying that I really like Decameron Los Cocos! It is my second visit and I will go back, hopefully for longer than two weeks next time. This is an older hotel in four buildings (plus one under reconstruction) in a small town. Six years ago, I would have described it as a fishing village with some hotels, but there are fewer fishermen and more tourists now. The town is three blocks wide and about a mile and a quarter long stretched along the beach. The guests are either olde [... read more]

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Sylvie  - 

Verified Purchaser

Friendly Fun Vallarta: The best marigold puerto vallerta exotic hotel

Clean resort and the staff is friendly who will go out of their way to try and solve any issue you may have. Lots of Canadians stay at this hotel and lots of regulars. My only cautions is that this is not a hotel for young singles as the crowd is mainly adults 50+ and some families. It can be difficult to find a chair at the public beach by the hotel.

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Private  - 

Verified Purchaser

Canto Del Sol: Nice Clean Quiet Resort

We spent 7 days at Canto Del Sol and had a nice relaxing time. When we arrived, check in was quick, there was no wait and the staff were friendly and informative. We did have an issue with our room, there was water pouring out of the light fixture over the sink area when we turned the light on. We advised the front desk and asked for another room, we viewed a few other rooms and the hotel was able to accommodate us with a new room in a great location that was in great condition. The only thing t [... read more]

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Private  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: Great Place

Food was excellent which is unusual in many resorts. The hotel was clean and the staff was very accommodating and friendly. The beach was great to walk and it stretched for a long ways. It was also very warm and gentle to swim in. What was very unique about the location was that it was right in town so lots of opportunity to explore and experience the local culture. Not a fancy hotel but comfortable . Would go back again for sure!

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: It was all well until departure day

Our 10 night stay at the Royal Decameron was great - the food was great, the staff was very helpful as well as courteous, and the entertainment was fun to watch and participate in. We would return to this complex. There was an issue: On the departure date, a Saturday- (is that a good day to depart?) - the shuttle was to arrive and pick us up at 0920, but never arrived until 1010, loaded with Vancouver departees, and traffic was slowed to a crawl. We were supposed to depart the airport prior [... read more]

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Private  - 

Verified Purchaser

Costa Club Punta Arena: Resort Okay, Construction Not

For your information I have sent the following letter to Air Canada Vacations, I have received an acknowledgement that they have received it but still waiting for an official response from them: This message is intended for Air Canada Vacations. Our trip was booked early in January to the Costa Club Punta Arena Puerto Vallarta. The hotel was only a 3 star so we did not expect more than we got for this, it was a clean and friendly place to stay and the staff were very good. My complaint i [... read more]

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Private  - 

Verified Purchaser

Tropicana Hotel: Great value resort with the best location in Old Town Puerto Vallarta!

The Tropicana resort is very good value for money. Great pool, great beach, excellent location, and very good prices on food and drink. It is basic accommodation, but clean and well maintained. If you want a good hotel in the perfect location, I recommend it!

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AdrianaA  - 

Verified Purchaser

Grand Sirenis Matlali Hills: Amazing week at Grand Sirenis Matlali Hills

We’ve just returned from an amazing vacation at the Grand Sirenis Matlali Resort and Spa. The resort is absolutely fantastic and the people working there are amazing. Everyone is trying to help you and they are always asking if you need anything. There are a few concierges at the resort and they were always asking if everything is all right with the room, if we need towels or anything else. The bartenders at all the bars are always very attentive, they remember your name and what you are drink [... read more]

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Private  - 

Verified Purchaser

Crown Paradise Club: Good Resort

Had a great time. The grounds,staff and everything was great,with the exception of the food. Stayed here last year and the food was great.This year the food was pretty much the same every day and was barely warm . Friday there was seafood and it was the only good meal of the week. All other people we talked to also were disappointed with the food. The resort is definitley a family oriented place. Very kid friendly so if you don't enjoy all the noise I wouldn't go here.

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Private  - 

Verified Purchaser

Sunset Plaza Beach Resort & Spa: Very Nice

This hotel was very nice, probably a little more modern than most. The hotel was very clean, the grounds are kept very well, and everything looks lush and green. We really liked the adults only section by the pool and the hot tubs on the roof tops (which were adult only as well). The beds in the adult only pool area are fabulous! (you have to get up pretty early to get one) The pool temperature was actually very warm, almost bath tub, which is nice when it is a little cooler, but not refres [... read more]

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Jessica  - 

Verified Purchaser

Las Palmas by the Sea: Loved it!

Las Palmas by the sea was the perfect getaway vacation- escaping the cold winter here in Canada! Couldnt ask for a better location in terms of it being directly between the boardwalk (if your looking for the market and shops) and the marina (where you do water adventures). The beach in front of the hotel was well kept and the nicest from what I saw along that shore line...I had a room that faced the pool and sea, the view was spectacular! What made the trip here most amazing was the fabulous st [... read more]

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Roberto  - 

Verified Purchaser

Grand Marival Emotions Resort and Suites: Good family resort

Pro: A good resort family oriented in Nuevo Vallarta. Rooms are fine. Food was ok. Drinks ok. Waiters very friendly. Big enough to look for a peaceful area. Mexican night entertainment was pretty good. Cons: Hotel assigned us a room that was occupied. Hotel gave us a two double bed when we booked a singledouble bed. Salesman Ulises very rude and unprofessional when we decided not to buy a membership of the resort with less that 12 hours of our arrival. Some issues with a broken faucett in the [... read more]

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Carol and Laura  - 

Verified Purchaser

Fiesta Americana Puerto Vallarta: Amazing resort that exceeded our expectations!

It was our first time to Mexico and we were sooooo impressed by this hotel! I went with my daughter and cousin this time, and would love to go back with my husband. The hotel was beautiful with lush grounds, well appointed rooms, fantastic restaurants and an amazing beach! The staff were so friendly,so helpful and could not do enough for you. We were very impressed and can't wait to go back! Thanks to our concierges, German Rodriges (he's #1) and Hector , our spa girls, Betty, Laura, Ashley,  [... read more]

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Private  - 

Verified Purchaser

Hacienda Buenaventura Hotel and Mexican Charm: For the quiet crowd

Clean, beautifully landscaped, great friendly service, fresh food but bit repetitious, small but friendly hotel. Must be fit to stay on the top floor. We averaged climbing 500 stairs per day! Would recommend this hotel for more of the senior crowd.

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Private  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: No place like home - except Los Cocos

This is a 3 star resort but it is off the charts when it comes to the heart of the resort. Staff is wonderful - friendly and efficient; the resort is older and somewhat shabby in some areas but rooms and grounds are spotless; guests usually return, some many times, and are all so friendly that friendships often continue after the holiday is over; and there is so much to do as the resort is in a lovely small town ( full of Canadians displaying Canadian flags) with small shops and restaurants if o [... read more]

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Laspalmas  - 

Verified Purchaser

Las Palmas by the Sea: Fantastic resort!!

We have been to other resorts in PV and this one was by far the best. Trip central made everything smooth, From the time we landed to our transfer to the hotel to the check in it was so smooth. Flights there were uneventful and very friendly. The resort was amazing. All the staff were so friendly and fun. No complaints with the food and drinks. The resort staff took the time to ensure we all enjoyed our stay! Def a thumbs up for us and we will return!

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Mrjohnson175  - 

Verified Purchaser

Riu Flamingos: Fantastic Resort

The hotel was very well kept and elegant. You always have access to terrific food whether it be in the sports bar, or all day buffet. The rooms are all very close to eachother, so if you go here with a large group it is very easy to meet up. The Steak House is by far the best place to eat in terms of restaurants, but with how terrific the all-day buffet is there isn't really any need to worry about making it to the restaurants in time. However, the steak house (located right next to the beach) h [... read more]

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