Majestic Mirage Punta Cana All Suite Resort: A vacation like no other.
From the time we stepped off the plane til we left the resort we wanted for nothing! The resort was prestige, food and drinks were amazing and plentiful. The staff was very polite and attentive. My wife and I were actually embarrassed to complain about anything because if something wasn't quite right it was fixed that day! We had a Butler who checked in with us everyday no matter where we were. Please try this resort if you haven't already and if you have you know what I'm talking about!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Bahia Principe Explore Punta Cana: Trip to Punta Cana Bahia Principe Grand Punta Cana
It was so nice to unwind and rejuvenate after a very stressful quarter of my job. Kevin was very helpful in sending us the required information of what was required and information details on the resort we chose. It was a last-minute interaction we received the information pertinent to our destination of choice. The hotel itself was lovely the grounds well kept, a 4-star review. I've traveled to Turks & Caicos, Bahamas, but was looking for a reasonable all-inclusive, trip with nice beaches good [... read more]weather, and good food. The grounds were impeccable, rooms were decent, the pool was great, beach was nice, but for this resort possibly due to previous weather events very narrow and busy. Walking a couple of minutes, beach widens with more room. Ocean was beautiful, but I would pick a different location next time based on two things. Comfort and surroundings on the beach and mosquitoes. I was fine the first half of the trip but have several bites that are causing me a grief, and I am from Northern Ontario home of mosquitoes and blackflies lol. We managed but based on these two factors would choose a different resort. Food was good we managed to find something we liked everyday. Much better than Cuba! Great job for giving us the necessary paperwork we needed to enter Dominican but better customer service in giving reviews and a more personal review or extra effort on showing the pros and cons and personal reviews was needed.
We enjoyed a week at the Majestic Colonial in January, staying in the Colonial Club side. This resort was recommended our Tripcentral agent Karol Chareza, and we are glad that he suggested this as an option for us!
Oversll, we had great experience and the resort did not disappoint. We loved the property and the staff at the hotel, we found the service was excellent. We ate most meals at the beach restaurant and loved the open air setting and the gorgeous views.
We will return, but may co[... read more]nsider also considering booking at the Majestic Elegance property next door. It was ‘next level’ and had a quieter vibe, which appealed to us.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Coco Punta Cana: Coco loc o
no service at booking area. Very little English. We paid for two 2. Beds. On ground floor. They. Gave us Two rooms. 4th. Floor. My. Wife &l. Cannot. Do the stairs returning to the. Desk. Was given a. Room. On. Second floor one bed. Having a shower. The. Water would not. Reseed. Drain. Called for assistance. No one. Came. Having a shower next morning. Flooded hallway. Plummer arrived closed the room A. Employee. Understood our. Situation. Finding a. Another room 3rd. Try. Still[... read more] only. One. Bed. Very. Noisy at night
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Barcelo Bavaro Beach: Amazing food very clean
Grounds were absolutely perfect...beach was beautiful. Everything was so clean and staff were helpful.
Room was dated but very clean. Very difficult to get a chair by the pool if you didn't play the "towel chair saving game"
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Bahia Principe Escape Bouganville: Amazing Resort
Wonderful resort in all ways, staff were helpful, happy and lots of fun. Grounds were kept very clean, food was excellent. Enjoyed a la carte restaurants - easy to book! Felt completely safe walking to golf course etc. Golf course in great shape - all round great vacation!
Beach wasn’t great but we knew that before booking and prefer poolside.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Blue Bay Villas Doradas: Great food and staff but resort is starting show it's age
Superior room wasn't up to par, showing it's age. Safe didn't work-promised it would be fixed but I was there for 11 days without (this is normally a $3.00 daily charge which I was not reimbursed for). All inclusive, but mini bar in room had 2 soft drinks and 2 beer which were free but never replaced.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Occidental Caribe: Terrible! Shut it down?
The bar staff were the worst in the world.
They stand around talking to themselves, roll their eyes and stare at you if you want to order drinks.
They purse their lips when handing them over, one even kissed their teeth at me.
There are queues everywhere, sometimes an hour long to get into the buffet.
To order a la carte, after queuing for over 40 minutes at a time, the staff will tell us they can't book it now, and can't book it for future, but we need to book in advance, but need to book i[... read more]t on the day. It makes no sense.
The management must surely be absent, it felt like an unorganised mess, but most importantly the whole bar staff must be fired and replaced. Waiting ages for a drink while they stand around talking to each other, pretending to be busy as the queue just builds up, is so unacceptable.
The beach is great, the pool is nice, the room was good, but the staff make you feel so unwelcome and an irritance to their day makes this a 2 star hotel at best, only saved by the facilities.
The staff ruined what should have been a brilliant holiday.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Iberostar Waves Costa Dorada: Nothing special
Resort was small with very few servers. All the bars were very busy constantly and almost impossible to get dinner reservations. The food was decent but absolutely no wow factor. The plating was very poorly done not giving it the picture perfect feel. The beach was ridden with garbage and the sand was also packed of it when you look either way from the hotel. It was actually a very rude awakening of how bad it really is.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Krinkle -
Verified Purchaser
Viva Heavens by Wyndham: Nice hotel
The facility was nice and the staff were great!! The food was “ok” although I did get food poisoning during my visit. That being said, there was about 30% of the guests that week that got sick from the food. The resort did nothing to help with the issue. The pool is nice, cold but nice. The beach directly in front of the resort was beautiful, but to both sides, it was filthy!! Trash everywhere!! And hordes of people who were peddling there souvenirs, and they were quite pushy.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Jon N -
Verified Purchaser
Lifestyle Residence Suites: Avoid this resort at all costs! The staff and service are terrible, and I would never consider returning.
I’ve travelled extensively to various countries and resorts, but Lifestyle Tropical Beach Resort stands out as the worst experience I’ve ever had.
Upon check-in, guests are given a yellow bracelet, signifying the lowest tier at the resort. For an additional cost, you can upgrade to various memberships, each identified by a different wristband colour. The more you pay, the more access you gain to different areas and amenities throughout the resort.
Be prepared to be constantly hassled about[... read more] purchasing a timeshare during your stay. The staff are relentless in their attempts to sell, even going so far as to trap you into attending a three-hour presentation. If anyone offers to drive you to a free round of golf or show you around the grounds, it’s almost certainly a ploy to pitch a timeshare. They even approach guests while they’re eating at the restaurants. When they approached me, I managed to get them to leave me alone by claiming the vacation was a gift and that I was poor, even joking that I get up at 5 a.m. back home to wait in bread lines. They immediately backed off—problem solved!
The resort itself is quite large, and while the grounds, food, and weather were decent, the beach was filthy and uninviting. However, the most shocking part of the experience was the staff. Despite the resort employing around 3,000 people, not a single staff member I encountered during my week-long stay made any effort to smile or improve my experience. Many of them appeared arrogant and treated guests with complete disregard.
If you’re staying at the Residence Inn section within the resort, your access is incredibly restricted. Though they claim guests have access to 11 restaurants, the reality is very different. You’re limited to two international buffets offering breakfast, lunch, and dinner. While the menu varies daily, the other nine restaurants are supposedly “reservation only,” yet reservations are perpetually unavailable. Restaurant reservations can only be made between 8 and 9 a.m., but staff repeatedly claimed they were fully booked during that time. I visited a few of the so-called “reservation only” restaurants and managed to talk my way in by claiming I had made a reservation and that my name must have been mistakenly left off the list. During the hour I spent there, the restaurant remained half-empty the entire time.
The poor treatment extended beyond the resort. Staff at the airport were rude, and even a visit to a grocery store called Jumbo in Puerto Plata resulted in a hostile interaction with a cashier. The entire area seemed rife with corruption, with everyone—from airport staff to shuttle drivers, security personnel, and resort employees—working together to exploit tourists financially.
The alcohol served at the resort is another major disappointment. It is all produced by a single company and tastes absolutely terrible—comparable to drinking paint thinner.
I would never return to this resort or Puerto Plata. It was, without a doubt, the worst vacation I’ve ever experienced.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Nursejlo07 -
Verified Purchaser
Bahia Principe Escape Ambar: Great Vacation
The Resort is Beautiful with the Grounds kept immaculate. Wonderful Beach, Great Pools, Great Service and Friendly Staff always willing to help out if you need anything.Hardworking Staff. Excellent Coffee Shop to grab your morning coffee or Latte.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Royalton CHIC Punta Cana: Beautiful resort
The food was exceptional at the à la carte restaurants and the variety at the buffet was great. The staff at the Chic Royalton go above and beyond to make sure you are enjoying your trip. Unfortunately there are not enough chairs available around the swimming pool. Chairs are reserved and people don't even use them.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Emotions by Hodelpa Puerto Plata: Nice resort
We had a ground room in the Adult only area was very nice, beds were comfortable and the bathroom was nice and big. This was my second visit to Emotions I found this year was catered to children events and very few adult things to do in the evening. The food was good in the main dining area and lots to choose from. We went to the Italian restaurant which was good although felt rushed.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Viva Heavens by Wyndham: It was just ok
The hotel staff, the grounds, the pool, were all nice. The hotel itself is starting to show age. Room was large and in decent shape. Beds are hard.
The Wi-fi is horrible!!!! Doesn’t work most of the time.
The food was not good. One person in our group got food poisoning, and we heard from several other people who were also at the resort, that they had gotten food poisoning as well.
If you make the trek down to the beach, be prepared to be hounded every time by vendors selling t[... read more]heir trinkets, and excursions!
All I can say is that the weather was good, we met some nice people at the resort, and we made the best of it all.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Majestic Colonial Punta Cana Beach Resort: A really fantastic trip
The pool area is different, but really liked it, with it spanning from the ocean inward.
The food was better than good and bordering on fantastic!
The rooms are “tired”, but clean, and they are due to start renovations in the fall of 2025, and once that is done, this will be the most amazing resort.
Guest services were extremely helpful, and bending over back wards to correct what ever issue arose with the room (initially air conditioner not working properly, and then it made noise), but they[... read more] fixed it, and tried to compensate us anyway they could.
Staff are extremely kind and friendly. Some really struggle with English, but always make themselves understood, and when needed found someone who spoke well.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Steve Hrycyshyn -
Verified Purchaser
Blue Bay Villas Doradas: Staff and food are amazing!
The grounds are meticulously maintained but the buildings and rooms themselves are very tired and in need of some updating. The staff are amazing and so was the food! Plenty of space to spread out on the beach and lots of chairs available as well!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Coco Punta Cana: 3.5 star
U get what you pay for……………………………………………………………………. C……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Royalton CHIC Punta Cana: Royalton (not so) Chic
We are a group of men who have been enjoying an annual guys' trip for the past 25 years. Over the years, we've visited Punta Cana multiple times, but this was our first stay at Royalton Chic. Typically, we take online reviews with a grain of salt, dismissing minor complaints. However, after our experience at your resort, we felt compelled to share our thoughts in the hopes that constructive feedback will help improve future guests' stays.
Areas for Improvement:
Sanitation Concerns: Many pu[... read more]blic bathrooms lacked hand soap, which is a significant hygiene issue, especially since guests handle food at the buffet.
Also, we also observed bar staff quickly rinsing dirty drinkware without soap.
Limited Amenities: There were not enough chairs or umbrellas around the pools and the beach, and the absence of towel cards allowed guests to hoard chairs unnecessarily.
Infrastructure: Broken and missing tiles, crumbling areas, and dated furniture detracted from the resort's overall appearance. In our room, the closet doors had to be removed to access the closet.
Basic Room Essentials: Bathroom tissues were scarce, bottled water and beer replenishment in the room took four days and 15 requests, and it took an entire week to get batteries for the TV remote.
Activities and Entertainment: The lack of water sports, minimal nightlife, and limited activities left us with little to do on-site. Guests even had to clean up the volleyball court themselves to play safely.
Dining: While the à la carte restaurants were enjoyable, the buffet was repetitive and lacked variety.
What We Enjoyed:
Friendly Staff: Your staff’s hospitality was exceptional, and we’d like to give special recognition to Maribi in the coffee bar, Alexandra at the buffet, and Pedro at the bar near the Indian restaurant. They were consistently friendly and attentive, which greatly enhanced our experience.
À la Carte Dining: The food in the specialty restaurants was delicious and well-prepared.
We strongly encourage the management to conduct regular walk-throughs of the property to identify and address these issues. While we appreciated the friendliness of your staff and some aspects of the dining experience, the resort's shortcomings overshadowed these positives.
We hope you take this feedback to heart and make the necessary improvements so that future guests can fully enjoy their stay. Thank you for your attention to these matters.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Isabella -
Verified Purchaser
Sunscape Coco Punta Cana: Don’t waist your money!
When I had booked there was good reviews but about a week before we left for the trip I started seeing horrible reviews warning us about food poisoning, miserable staff, horrible rooms and food. I tried to stay positive knowing some people are over dramatic. When we got there we tried to have an open mind. We were very disappointed when we arrived the first night into our room. The pictures make it look like it’s newly renovated but it’s just a cheep “lipstick on a pig” makeover, very poorly cov[... read more]ering a dated room and not clean at all. The toilet barely flushed and you weren’t aloud to put toilet paper in the toilet, we were told to throw it in the garbage after you wipe. Disgusting. But again we tried to get past it. The bedding was clean at least. The next morning we woke around 8am, excited to hit the buffet for breakfast. It was horrible. The pancakes and French toast were hard as a rock from sitting there or being reheated, the eggs were gross. Both me and my partner felt sick leaving, really disappointed again. We then went to the pool to try and enjoy the rest of the day to find that there was not one pool chair available. So we could sit around the pool as there was not enough chairs for the amount of people at the resort. We got chatting with others at the resort who told us you had to be up by 7am with some people waking up at 5:30am to come down and put a towel on the chair to claim them before others did. So our vacation we had to wake crazy early every morning to run down and try to get a chair, which we did. We then went to the pool bar. The staff there were great and friendly (they were about the only ones), the drinks were good. The pool was gross and had hair and gunk floating everywhere. The weather was hot so we used a whole bottle of sunscreen by the second day and went to go buy another bottle and it was 49$US it was nutts they Jack the prices up in the gift shops to insane prices. We were hopeful the other meals would be better at the buffet and were sadly disappointed. All the food was slop. Meat was raw sometimes in the middle.all the cheapest food products they could get. We tried the restaurants (which we ended up finding out you had to book reservations for and again had to be up by 7am to try and get a reservation, and not all the restaurants were open at the same time.) So when we finally did get into the restaurants they were pretty much the same food as the buffets. The same crap, we got up and left after one bite of our meals at every restaurant. I pretty much lived off of bread the whole week as the food was just unbelievably horrible. I will say we did not get food poisoning like others stated they did but we did have extreme diarrhea most of the trip. Speaking to the other travelers at the resort we realized quickly we were not the only ones feeling this way, everyone we spoke to agreed it was horrible, the food, the wait times for towels, drinks, hard to get any information on anything. Honestly we were excited to come home and have an actual meal.
Also side note all the rooms and halls had visible water damage and mold from the ground to about a half a foot up the wall from what we are assuming a flood, and they never repaired it. We were hoping for some entertainment on this trip, it started at 8:30 pm and went on until after midnight so loud you couldn’t sleep until it was over, which wouldn’t have been as horrible if we could sleep in but to get a chair at the pool or dinner reservation that was impossible. And to top it off we went to the beach to find it was dirty tons of garbage washed up and not cleaned up and stray animals everywhere which for me I found really hard to see and made me sick to my stomach as they were mostly limping and sick, and it ruined the dream beach experience for me personally.
My only positive experience on the trip was I booked a deep tissue massage at the spa and it was great.