Catalonia Montego Bay: Great experience with tripcentral.ca!

Thank you tripcentral.ca. It was an easy and smooth travel and your team made a point of noting our needs at airport.Special assistance was right there waiting for us.Appreciate it. The Holiday inn , Montego Bay is provides the best experience we’ve had. Clean,safe,beautiful beaches, wonderful staff, great food and selection, great beverages, awesome reception staff etc etc..! Our 5 the visit and second trip booked through trip central.ca A big thank you👍🏻

Grand Palladium Jamaica: Great resort

Grounds were probably the nicest of any resort we have been to. Food was good but service was a little slow - but courteous. Loved that never felt crowded as there were many pools and beaches to choose from - always able to find lounge chairs. Would love to go back.

Catalonia Montego Bay: Great Getaway Resort

Spent a week at Holiday Inn Resort at Montego Bay Jamaica... Friendly staff food amazing did 1 al la carte resturant .. and the Managers Dinner.. food was amazing we enjoyed the buffet ..choices were delicious fav was stuffed chicken and the turkey 😋 rooms were great except for no fridge and bottled water.. had to buy it but we kept our bottles and refilled at the buffet each day for morning coffee in our rooms .. Jerk hut was delicious and my fav was the Nachos for lunch 😋 this was our s [... read more]econd time back 💕🌴🇯🇲 We’ll return and thanks to Sunwing and Jenn at trip central 🌴💕🌴😋

Sandals Dunn's River: Wonderful Resort!

This is a smaller resort with a true tropical feel. The grounds were lush and very well maintained. Beach is on the smaller side but beautiful and there were always chairs available. Food was good and drinks were great! The only negative is that it was often a bit of a wait to be served at the bar. I think this was more of an understaffed issue rather than customer service. Hotel staff were all very friendly and accommodating.

Royalton Negril Resort And Spa: Lots of great memories made

The staff at this hotel were all very kind and hospitable. With just a little respect and 1love the staff were all but willing to do anything that was needed to make our stay as memorable as possible. Thanks again Royalton Negril

Excellence Oyster Bay: Very nice resort with greater potential

We are regulars to the Excellence brand having tried all their places with the exception of this new resort. This is a nicely laid out modern resort. We stayed in the # 4 block overlooking pool and ocean. The room was clean and spacious and well appointed. Minibar service was great once you made it clear your preferences. If you are a beach fan you may be disappointed as the beach is not very long and it's narrow. There is not lots of space to hang in the sand unless you go with the Excellence c [... read more]lub. The pool area provided lots of options for lounging with little need to reserve and it was at 72 percent occupancy during our stay. The food and service was very good with only one instance of slow service in Spice that was rectified. Our favourite restaurants were the Grill, Chez Isabelle and the Lobster House. The bar service was also very good but excellent at the Martini and Ceilo bars. This resort is really a 4.5 star but with time it will be a true 5 star very soon in our opinion.

Catalonia Montego Bay: Good and bad

Amazing food, very friendly and helpful staff. Rooms on the whole good but the bathrooms need a lot of work. Hot water for a shower was a novelty. If I hadn’t paid so much I’d rate it higher . Swim up bar was scummy

Riu Reggae: Riu Reggae not worth the time or money

It was awful. The highly acclaimed entertainment staff was the worst I have ever had! Sure they talked to everyone in the morning but with the exact same banter everyday to everyone. They had no skills to talk about. None. I had better entertainment at a high school musical. The worst part is that there is no music - not even at night. No dancing unless you can stay up long enough to trek down to the other resort after 11pm. Their shows only start at 10:00 pm. Imagine waiting three hours f [... read more]or a long drawn out show! They do have a live band by one pool for about an hour each day. It was uninviting. The pool they played at seemed exclusive to a hand full of guests. The other pool seemed to have more guests enjoying it, but I noticed no one ever used the washrooms - very gross. The foam party was a flop. The machine did not produce any foam. They didn' t even try to fix it. We had to ask why we could not get coffee or drinks at the buffet. We would sit there as long as possible and then most of the time get up and take coffee from the pots sitting at the waiting stations. A few times we got service. Let me make this clear - we spent a fortune on tips as we always do. The bar staff at the beach were trying their best to accommodate. However, the alcohol served is worse than in Cuba. The beach is probably the worst part of this resort. It's man made murky and lifeless. The rooms are okay. The food was okay. Book somewhere else - I am sure it will be better than this place.

Hyatt Zilara Rose Hall: It was an amazing resort

it was so clean and the grounds are beautiful the staff are just amazing I love them all it was just what I needed was that relaxing time the rooms are very well kept It is one of my favorite places to go and will go bavk again The owners and management need to really appreciate all the hard work people on your staff I do not have any complaints about any of your staff they all treated me great and that us important to me when I travel alone I might add I was late getting into the Hotel on J [... read more]an 31/19 because if later leaving Toronto the room they gave me was not the one I wanted so I waited back in lobby for about an hour and a half and they did get me into the room I wanted so thank you for that

Hedonism II: Life changing

This resort has come a long way in the last 5-6 years since the new management took over. This resort goes well beyond the rooms, grounds and amenities, it is a place that provides a body positive experience to be who you are without pressure, prejudice or judgement. One should expect to experience a non stop party, see nudity and sexual behaviour.

Bahia Principe Escape Runaway Bay: Awesome Resort

This was my first time at this resort. The grounds were simply amazing. The food was phenomenal. We never had a bad meal the whole time we were there. We mainly ate at the à la carts and the buffets in the morning. The rooms were huge and well laid out. The only thing lacking at the resort were the beaches. However, I am not much of a beach person to begin with so this did not bother me. The hotel itself is exceptional truly a five star.

Catalonia Montego Bay: Awesome Resort

We had the honor of going to Montego Bay to the Holiday Inn and resort from Feb. 1-9 2019. The people who work at this resort were amazing. From the first step into the resort the people were friendly and helpful. We took a taxi to the Harley Davidson store, the customer service agent there called and our taxi was there in minutes. He gave us information on Jamaica and was so patient and friendly. From the bartenders to the people who cleaned our room we were very very happy with how friend [... read more]ly they were. We will definitely tell all of our friends about the Holiday Inn and how they should visit the Holiday Inn in Jamaica. Thank you to each and everyone we came in contact with for making our vacation a very very special one. Kelly McCoy and Steve Chute room 1337

Melia Braco Village: Outstanding Resort

I was planning to go to DR but just couldn’t find a resort that wowed me. I hooked up random with Marcia on trip Central and she worked with us . Finally I told her so don’t want a big resort or high rise. She said I have the place for you. We looked at Melia Braco Village. Bingo !! it was exactly what we were looking for. A not too high hotel with 3 floors that looked like Condos Just surrounded by a beautiful beach, stunning grounds, quaint property. We booked right away. Mar [... read more]nie worked from beginning to the day of our departure her expertise and professional attitude from the day we booked and the day before we left. She nailed it. The resort is Spectacular. A big hug to our friends, Dean Paul, Alex, Eric, Dwight and Abigail kicked my butt on days I couldn’t eat another thing we did Water Aerobics, bike in water spinning. These 2 were so inspirational and friendly professional! Lovely, Lovely. The food was exceptional, the restaurants quaint and clean and comfortable. Every night was a different event at the street and experience. We were there Super Bowl. What a great job they did. I felt like I was on the Red Carpet. They do not go cheap on anything at this resort. They make you feel right at home. The food is not skimping on anything. To all the people at the front office all the way to our beach area, pool guys, cleaners, sweepers, DJ , bartenders. Thank you Thank you. My holiday was exceptional because the care and love you put into ur work believe me it shows. You never feel like u are bothering the staff. They are laughing, and talking to you as if u have been friends forever!!! I hated saying good bye so I won’t. Until next time . Everything Arie Mon. No problem I will be coming again only to Braco Village. Smile Mon😊🇯🇲💕 .

Catalonia Montego Bay: This is not a 4.5*

The staff are very helpful and the rooms were well cleaned. There was a good variety of food for vegetarians. There was only one adult swim up bar and it was too small for swimming. I did not enter this pool for 3 days in a row due to the milky white scum floating in there. The washroom door did not close completely. The washroom was so tiny only one person could enter at a time. Out of 7 days there was hot water only one day for a shower. Very expensive. Should only be a 3* or less.

Royalton Hideaway Negril: Fantastic vacation

Highly recommend this resort....would definitely go back ! The trip from the airport to the resort was over an hour but very interesting. The only complaints are "the nightly entertainments" were not the best & in the morning, if you were not early at the beach, there were not enough chairs.

Catalonia Montego Bay: Resort was alright, various complaints from different vacationers.

The hotel staff we're very pleasant and accommodating. In our party of 30 plus various complaints about room(s). Definitely washrooms very small, no water in our room(s). Feel the cost of this stay was way over priced in comparison with other all inclusive for half the price and much more exquisite resort. Also the Ala Carte restaurants were so overbooked that meals were being done at 9pm, so we never got in to any of those except Japanese for the bachelerette party. Adult pool was [... read more] not very clean, and I ended up with some bed bugs or some other sores, still trying to figure out. The buffets were excellent as far as variety. Entertainment was great as well, every evening. Give this resort a 3.5 Feeling $1800.00 was way over the top for this stay.

Hyatt Ziva Rose Hall: Best resort!

This was our 3rd vacation with Hyatt Ziva. The experience did not disappoint us. The resort and its staff have brought us back 3 times in the past 6 years, and we are returning next year. There was nothing ....absolutely nothing to critique. From the time we entered the resort to the time we left we witnessed customer service at its best. In conversation with many staff, they are very happy working at Ziva. It’s nice to hear the management team are supportive and acknowledge their stay. This  [... read more]is what retention is all about. Retention of staff will continue to provide quality service, and will retain return visitors like us. See you next February! Kevon, Anthony, and Rayon ROCKED!

Bahia Principe Explore Jamaica: Great value - luxury treatment

Overall, a great vacation for either young or old. Martine Reid of Trip Central took care of all the details, making the booking easy. Lots to do at Bahia, and a vast selection of food to suit my sensitive dietary needs (good quality healthy food selection and preparation was my priority and that was thankfully met). Royal Golden option is worth it - you get your own concierge, your own check-in office where you sit down with drinks and check in and book all your reservations, your own beach  [... read more]towels, robes & slippers in your room, lots of drinks all the time, and a discount at the spa. The only thing I would nitpick right off the bat is the room cleaning & restocking was strangely inconsistent (we were in the royal golden ocean view section 18, 5th floor). Examples: We booked two rooms in this section. Room A received the complimentary bottle of rum, Room B didn't; Room B received coffee daily, Room A didn't until the very last day; both rooms were without any floor bath mat and/or hand towels/face cloth at least one day out of the week; Room B had the toilet cleaned, while room A didn't for two consecutive days! Who knows what else wasn't done, but I didn't dare dwell on that thought...and we did tip in US $ every day for both rooms. Now, with that awkward part out of the way, I will say this: The wraparound pool is great, I joined the aqua-aerobics, which I enjoyed. Note the pool is not heated, so you need to work up a sweat to stay warm. Tip: bring a small beach ball to play catch. The grounds are very pretty, with well cared for gardens to offer lots of perfect family photo ops. The beach is so close, you roll out of bed and you are there (tip: go out early before breakfast to pick the perfect lounge chair spot in the shade). Note: in Jan/Feb, the ocean water in Runaway bay is cold (if you are used to the warm Cuban waters), so it's best btwn. 10am-12. Tip: wear water shoes and enter the ocean water from the west side of the beach closer to the far beach bar where the sand is smooth with no rocks upon entering the water (there are too many little jagged rocks at the mouth of the water along the east side towards the water park). The a la carte restaurant La Dolce Vita was the best, for location (it's on the beach), greatest service & top notch authentic food. Don Pablo had great fish dishes and appetizers, but their steak wasn't up to par, and they didn't have the flambe banana dessert, so we settled for the apple dessert - I have never been served a tougher more rubbery apple core in all my life (that is the part we toss away/feed the squirrels). Orquidea main buffet restaurant was grand, with great service & great food & great coffee (exceeded my expectations, and I am a picky eater). Tip: go to meals early when they first open (7am, 1pm, 6pm) and be the first in line at the grill station to get whatever they are cooking, it's always good no matter what they put on the grill. Tip: try the local Jamaican fruit (Jamaican apple, star apple, papaya, pineapple, soursop), some taste like bland lichees, but it's the island taste and packed with vitamins, and goes great with the drinks. Tip: for water, we were still careful to drink only bottled water, just to be safe. The nightly entertainment is good, go see the Michael Jackson tribute show if offered, catch the real steel band, and do some dancing at the beach party / lobby party / night club at the village for that real Jamaican vibe. With all this plus excursions, the week went by fast.

Bahia Principe Explore Jamaica: Great place

We went 2 adults and 2 children age 3 and 5. Beach was fantastic, pool fantastic, waterpark great too. The staff were awesome. We had a wonderful time. Lots of night activities for the kids. We never made it to a show though since the kids are young and it starts later.

Catalonia Montego Bay: Awesome resort

We just got back on February 9th. As far as the resort goes the food is good, drinks are a plenty, rooms were satisfactory, the only complaint if I have one was there is not a long enough beach to go for a long walk. We did enjoy our week spent there very friendly staff.