Hotel Xcaret Mexico: Hotel XCaret Mexico

Just returned from a week at Hotel XCaret in Mexico. It was our second visit and was wonderful. The resort is beautiful, the pools, the food, the selections of restaurants are all incredible. We booked with Candice Anger at Trip Central and she was fantastic, so helpful and approachable. We’ll absolutely return and will only book with Trip Central!

Breathless Riviera Cancun: breathless didnt take my breath away

The hotel was extremely clean in restaurant area hallways, and common areas, well staffed and everyone was attentive. SPA WAS AMAZING Food was quite good. except for sea food - im a seafood lover it was extremely fishy i couldnt finish any seafood plate We had a swimout swim which was quite musty, beautiful room but smell was off- also no fitted sheets on beds only use a flat sheet ontop of mattress that isnt large enough to cover the mattress which has no cover on it and was dirty looking. [... read more] The loudness on the energy side is beyond normal if you are on that side of the hotel book a different room you cant nap in your room before 6pm as you are basically in a night club the quite side of the beach was nice, the swim up pool is nice but the hot tub should be hot not same temp as pool. Water activities were included except their employees was charging people - brought this up with management and they dealt with it but told me a few times no way and i was mistaken - which i wasnt. i did have a fun time but i wouldnt stay at a breathless again its really for college spring break kids 24/7

Catalonia Riviera Maya: Great resort!

Second time at Cstalonia. Great food, veriaty of restaurants, food tracks and bars. Small beach but grounds are amazing. Located within secluded residential complex with stores and more bars and restaurants. Also in the center of this complex you can swim , play or watch dolphins.the resort staff is great.

Bahia Principe Escape Sian Ka'an: Disappointed

We selected this resort due to the raving reviews on their FaceBook account but our experience was that we were very underwhelmed by this 5 Star Resort. The rooms were very run down. We had to call the front desk multiple times to request water and toilet paper that was I assume forgotten to be left when our room was cleaned. The selection of food at the buffets was good and the variety of ah la carts available was plentiful and delicious. We stayed at the adults only Sai’kan and found [... read more] that the entertainment was every evening and extremely loud until 10:30 -11 pm. There were some nights that we wanted a quiet evening and just could not have that. The entertainment was great just don’t think it needed to be that loud.

The Fives Beach Hotel and Residences Playa Del Carmen: Very Average

Would rate everything about this hotel a 5 out of 10 across the board. Everything was ok, but very disappointing for the money. Some staff excellent, lots not. Some food excellent, lots not. Room had issues, etc, etc

Bahia Principe Escape Sian Ka'an: great vacation at Bahia Principe Luxury Sian Ka'an

We really have nothing but great things to say about this resort. We wish we would have had more than 8 days. The food, staff and grounds were all great. Shout out to the entertainment staff, they were all friendly and not too pushy if you didn't want to participate. make sure you book your ala carte reservations early, but the buffet is great too. We can't wait to go back

Barcelo Maya Colonial: The Barcelo#1

What an experience The Barcelo was highly recommend taking a trip there! The resort was very clean the staff was extremely friendly and the resort was up to date and impeccable! Highly recommend taking making it your next vacation destination

Dreams Puerto Morelos Resort and Spa: We love this property

We really love this property and have experienced it prior to it being the Hyatt. There is a lot to do for the kids and especially if you have little kids it’s the perfect size for them to walk everywhere. We brought our two year old and he loved being able to walk to and from the water slides, the beach, and all the amazing restaurants. We really enjoyed all the food and premium drinks along with the great service we received by a number of staff. To name a few Daniella from the preferred [... read more] lounge was incredibly knowledgeable and made excellent drinks, Yullisa the server who worked day and night was so sweet and incredibly kind! Alex, Alexandro, Eduardo and all the ladies and one gentleman from the roots cafe were all fabulous. The whole entertainment team was amazing and definitely put on awesome shows and really made it fun for everyone! Thank you! Ernesto from the pool bar made my favorite spicy drink EVER! Basically 10/10 whole resort! The enchiladas were amazing, terimissu, the pizza by the beach and I don’t even really like pizza! Lastly I’m so happy there was an amazing gym as I utilized it daily! Thank you, we will be BACK!

Bahia Principe Escape Sian Ka'an: Good Resort but Not "Luxury"

Hotel was comfortable able but calling it luxury is a stretch. The entire experience was good, I got what I paid for but if they keep cutting all the little things it will really start to show. Staff are excellent. Pools in jungle are nice. Beach is a disappointment. Drinks lack alcohol to the point it's unclear if they added any. Food is decent but not spectacular. Luxury is in the name but not in what's delivered.

Barcelo Maya Colonial: Barcelo resorts were amazing!!

The hotels, all 5 of them were clean and lovely! Staff worked so hard and almost of them were very helpful and friendly. I'd definitely recommend to anyone. So much to do . Never a dull moment. 5 STARS BARCELO 🌟

Sandos Caracol Nature Resort and Water Park: Was expecting more

Our first room was filthy, i think it was a spare room. The tv, and the telephone didn't work so we had to walk to the front desk multiple times a days to see if it was getting fixed. The second night the AC completely quit so they said we had to move to another room. This room was also filthy. The drink bars and the smoothie bar only had 1 person working so expect to wait 30 mins or more to get a drink. The buffet was always busy so we stood in line to get a table for up to 45 mins each day. On [... read more]e morning we missed breakfast so I asked to get an apple for my 2 year old and they said no you have to wait until lunch. This place is huge expect to do around 20k steps. We won't be coming back to this resort. I will say that my 8 year old loved the waterslides though.

Bahia Principe Explore Akumal: Use to be great, but even the sand has gone!

The grounds are very nice, well kept! The rooms have seen better days, cleaning was not very good. Service was slow not like it use to be, had to get your drinks most of the time yourself. Very hard to get reservations for dinner, all booked up unless you want a 9 o'clock dinner. Was told to book them online , but that would not work for a lot of people we talked to. The construction was loud and dusty, did not know it was going on before we booked. Lobby's bathroom ceiling was falling down and [... read more] water dropped on my head from the pipes! This was our forth trip and don't think we would go again.

Sandos Playacar Beach Resort: Sandos Plata de Carmen

We certainly enjoyed our stay. Everything is close by and the staff seem happy, hard working and organized. The food was amazing. Beautiful sand beach and within walking distance to Plata de Carmen. The rooms seem older so need updating, especially the bathrooms. The nightly shows were alright, but could be improved. Overall Mexico has gotten expensive for shopping and excursions. The airport is ridiculous for food and bottled water ( $10 US ) as it does not have stations to fill water bott [... read more]les like most airports. There is no snorkeling at this resort.

Sandos Playacar Beach Resort: Nice Resort...But not a 4 1/2 star...

Food was amazingly good and tasty and and staff was helpful and friendly Grounds were clean and shows were good entertainment Hotel needs upgrading to get it back to 4 star rating....it is probably a solid 3 stars as it now stands...probably a hang-over from the Pandemic closures

Iberostar Waves Paraiso del Mar: Amazing Location

Spent a week at Iberostar Paraíso Del Mar. beautiful, lush jungle like location only a half hour drive from the Cancun airport. This is now a non smoking resort. This was great for us but we heard many people complain that they weren’t aware of this fact. A solid resort that is good value. Lots of work occurring around the property to make the resort even more appealing.

El Dorado Seaside Palms: Not what we expected

I wasn’t going to submit a review but I was asked to submit one by Tripcentral so here it is This is a beautiful facility The grounds are lush and well maintained The room was large and the bed was very comfortable Many of the staff were very friendly and spoke good English They went out of there way to make your stay something to remember Unfortunately there were many issues we encountered that detracted from this beautiful location The food was average at best the only thing large ab [... read more]out the meals was the plate Portions were very small Most of the meals were very bland with few spices The crispy octopus at Arrefices was excellent and the tenderloin at Mia Casa was delicious and cooked perfectly several times the plates we received weren’t what was described on the menu A dry crispy steak burrito that wasn’t deep fried at all Ceviche with plain shrimp no lemon or lime marinate A dry sweet and sour burrito that wasn’t sweet and sour at all I was told they fired the chef because of complaints At the seaside market Many of the chafing dishes were empty When asking for the fish we were given a small potion of skin and bones hardly any meat The same thing with the pork A small portion of skin and fat hardly any meat The beach BBQ was decent although they were never ready for service at the 7:00 am they stated The staff wandered in with no apparent start time and they were in no hurry to prepare for the growing line up Gloria on the omelette station always had a nice smile and was very friendly The other staff were unfriendly and didn’t seem to be interested in communicating with their customers. The seagulls that swarmed the tables were ridiculous.they would dive bomb the tables taking food right off the plate in front of you Literally 20 to 30 seagulls descended on the tables when they were vacated and the staff for the most part did nothing to alleviate the problem Breakfast at culinaria was decent although the waiter we had was terrible we ordered espresso with hot water, he told us the machine was broken So he brought us a cup of the house coffee the only cup we got several tables came in after us and finished there meals and left before we were even served. I asked to speak to the manager but the waiter ignored our request after waiting for 20 minutes I asked him again When the manager came over I explained our predicament she was very apologetic and I could tell she was surprised when I told her what the waiter had said about the espresso machine being broken. Most of the time there was only 1 waitress for 500 feet of beach. The waitress did the best she could but with the volume she was expected to serve she frequently forgot who ordered what and the beer was usually not cold by the time it was delivered I found the draught beer they served unpleasant. No corona or model anywhere on the resort Fortunately our room was a beachfront so I was able to go back to my room for a cold can of Coors light. Every day there was a backhoe running up and down the beach spewing desiel fumes on everyone, very unpleasant it should have been done at night when no one was there. The lounge chairs at the beach were very uncomfortable as they had no cushions on them. We had to bring pillows from our bed everyday in order to not end up with a sore backs! Many of the staff spoke very little English and didn’t understand what we were saying so they were unable to answer our questions. This also led to the wrong drinks being served if you received them at all The fire show was great the performers were very talented I highly recommend seeing it if you decide to go there The meal was very unorganized we also noticed the the second week we were there about 10 of the chafing stations had been removed so there was less variety to choose from I talked with many people who had been to the resort several times in the past and most said that with the new management company they wouldn’t be returning This is unfortunate as it really is a beautiful property with great potential I was really looking forward to this trip but it was a real disappointment for us.

Bahia Principe Explore Akumal: Nice Resort

1. Rooms were dated but nice 2.pools were clean 3. Beach was nicer at Tulum vs Akumal 4. We spent most of our trip at Tulum instead of Akumal better for our kids 5. Buffets were ok but food options were repetitive

Riu Tequila: Some good...some bad

The Riu parties are fun, the performances were as expected, nothing special. The entertainment always got pushed later sometimes almost 11pm so there were times when we just ended up going to bed after a few minutes of the show. There were quite a few things to do throughout the day. I tried three times at three different bars to get a decent margarita, no such luck, they were all rimmed with table salt and had no flavour. The food at the buffets are good, service is decent but I didn't find  [... read more]much of the staff overly friendly. It's nice that you can get food and drinks 24 hours a day. The beach is okay, albeit crowded with little shade. The walk does not take too long and is shaded and there is a shuttle, but make sure to check the times posted as there are times during the day it doesn't run. The rooms are comfortable and the mini bar is stocked every other day, although you can request more if needed. There is serve your own alcohol (bottom shelf at best) in the room. Pool areas are clean, I stayed away from the party pool as not many people leave that pool during the day even while drinking and it can be very loud. I heard the disco can be busy but watch your drink!…I know of two people being slipped something in their drinks! It takes over an hour to get to the hotel from the airport. I would return here if I got a good deal.

Ocean Maya Royale: Great low key resort

This was a great resort. The activities team made sure there was always something to do, but there was also a very chill vibe if that's how you wanted to spend your time. Great food and nice staff. Also a good location - not too far from the airport or Playa del Carmen. Not a flashy place, but clean and comfortable rooms.

Riu Playacar: Great resort and atmosphere

We stayed for a week. Facilities are good, beach is beautiful, service above expectations, food is great, entertainment was above expectations ( we are in our 40 and we danced almost every night). The option of using other Riu hotels around added a lot. The only 2 items I would upgrade are the fitness center/Gym - equipment is very limited and outdated. Secondly, more shade option on the beach ⛱️ would be an asset. Overall, we definitely want to come back. Cheers