Iberostar Origin Laguna Azul: Not very happy.

The beach is stunning. The main lobby and terrace was always smokey. Our room's air conditioning was not working. We complained for 5 days before they offered to move us to another room. The only problem was they were not willing to move my children who were in an adjoining room. They did mange to fix the air conditioner on day 5. The food was absolutely disgusting. Nothing was labled properly. We would ask differnt staff what something was and get different answers each time. We were only [... read more] allowed to visit 3 out of the 5 ala cartes, that was their policy. At check out, when asked to do a customer survey, I wrote down my concerns and handed it back, right in front of me, the receptionist changed all my dissatisfactions to very excellents. I told her to stop and she just said sorry and smiled. This was not a cheap vacation and I was extremely disappointed.

Iberostar Origin Laguna Azul: Iberostar Review

Beautiful beach and pools, close to the downtown. Snorkelling at the beach was excellent. Food was okay (a la carte was similar to buffet meals). Drinks and bartending service was wonderful. Had a great time overall! Not a lot of options for vegetarians. Would like a running/biking trail close by - adventuring off the resort had to be done by cab/bus.

Hotel Mojito: Nice resort

First time in Cayo Coco and we enjoyed many different aspects of this trip. We did horse back riding in which they accommodated 8 of us which was in our group and that was slot of fun. Got nice pics on the beach with our horses! We did snorkeling which was a lot of fun. Alot of fish - was a good excursion! Great entertainment ! Good food and service!! Beautiful beach- amazing !! Would go back. Would recommend this to friends and family.

Hotel Mojito: Amazing Beach & Ocean

We were a group of 8 travelling during March Break which consisted of 2 adults and 8 teens. They put us in 3 rooms next door to each other which was appreciated. We had an amazing time. The most amazing beach and sand. The hotel was very clean and our room was spacious. Only downside were the European guests. They were pushy and rude and will steal your reserved lounge chairs.

Iberostar Origin Laguna Azul: Loved this resort

It had a stunning beach and both busy and quiet pools. A la Carte restaurants were great - we went to Italian, Cuban and Japanese. Buffet had many choices and there were two other quiet restaurants. If you want a party atmosphere you can have it or if you prefer quiet and relaxing, that’s available too.

Iberostar Waves Paraiso Beach: Great resort

Had a great week in Mexico. The staff at the resort were amazing. Some even remembered us from our last visit to the resort 4 years ago. Well be going back again next year with a bigger group. The kids area is amazing as well.

Iberostar Waves Costa Dorada: Quaint and Pretty

This resort is very small and quite quaint. The pool was lovely and the grounds on the resort beautiful. Unfortunately the beach was far less than ideal. A tremendous amount of seaweed in the water therefore we avoided it. The beach was raked daily but there was just way too much seaweed. Another negative to our experience was the food. We did not care for the buffet food at all. It was a split review when we talked to people. Some loved it and some did not. We were also looking forward [... read more] to frozen cocktails but those were extremely limited as well and only available at the main lounge. Our garden view looked over a chain link fence and the laundry/kitchen/maintnenance. facility for the resort. No garden in sight! Overall a relaxing trip but we won’t be returning.

Iberostar Origin Playa Alameda: it was a fun time

It was what we expected by reading the reviews...we went there with an opened mind...the beach was amazing...it needs a lot of work on simple thing...food was good...the staff was good...the location was great

Iberostar Origin Playa Pilar: This resort was satisfactory.

If you have traveled to Cuba you will understand my comments. Food was satisfactory and generally the same each day. Restaurants were ok. The rooms were clean and roomy. The beach had rock buried in the sand so you need shoes. There really isn't a walkable beach. You can get on a bus and go to a very nice beach and it is only 3 to 4 minutes. The restaurant at this beach although it doesn't look like much had very good fish and lobster. I would recommend this. Bring toilete paper. And yes y [... read more]ou can run out of paper at the resort in the lobby washrooms. Always have a napkin with you. The people were great and provided very good service. Pools were nice and have some algae on the walls. No walkable beach on site as I mentioned. They have a bar and kind of a boardwalk on the beach. You can walk out into the water which is nice. I would recommend it with an explanation.

Iberostar Waves Costa Dorada: Amazing resort!

My husband and I have been to many, many resorts in the Caribbean including Mexico. Some were very large. Some were brand new. It is an older one; however, we have been at brand new resorts that had issues. Internet was excellent (husband was happy). However this resort was the right size, excellent food with plenty of choices. Staff service throughout was excellent. Room was clean. This is the first time I actually wanted to stay longer.

Iberostar Origin Laguna Azul: We made the best of it!

My eleventh time to Cuba, third to Veradero! When I first started travelling to the Caribbean 15 yrs ago, my first trip was to Holquin and I thought I was in paradise. Each year I went I generally came home sick, but overlooked it all because of the great things I enjoyed so much, most especially the wonderful beaches and azure water. I’m 15 yrs older and have visited 12 Caribbean Islands since. This was my last holiday to Veradero, and probably Cuba for some time to come. I visited L [... read more]uguna Azul six yrs ago while staying at an adjacent resort. It looked so regal and welcoming with the lovely pool with waterfall.. it is still lovely to look at but the waterfall is no longer there. This resort in six years has seen a lot of traffic, however it has not been maintained well. (At all!) Many folks who review may not have a lot of comparables, some are looking for a budget holiday, others allow for low expectatations etc. This year the prices remained high and were in close comparison to Mexico, yet there is no comparison to the standard and quality between a 4 star in Cuba to that in Mexico. This resort I would put no higher than 3.5 or less. Here is why I say this: Sunwing direct - Good flight, no issues. Check in - Easy and no issues We asked for an ocean view room which put us at the end of the 17 on the 4 th floor. The elevators in our wing were broken and unavailable all week, it looked as though they hadnt worked in some time. Room - Typical and dated room, fridge did not work, safe had to be repaired as we couldn’t open it after we programmed it, closet door fell off and it was not repaired, no hot water for three full days and towels were worn, hard and old. Bed was comfy however, and air conditioning worked well. Our fridge was restocked with water each day but not consistently with Soda and beer. Maid service was excellent and room was kept very clean. Two out of three resort hot tubs no longer work and are empty. Internet cards cost 1 convertible peso for one hour usage..internet is sketchy at best and available in only a couple of designated areas. Beach was lovely, however littered with cigarette butts..simple fix would be inexpensive pots under each cabana filled with sand as ashtrays. The chair game is played hard here, with many saving chairs the evening before. Beach bar serves good drinks. Pool, more shade areas would be nice, pool itself is well maintained but pity about losing the lovely focal point of the waterfall. Again, unless to the pool by eight, nothing at all left under any shade areas. The landscaping is sparse and after this amount of time one would expect mush more mature vegetation. Not a lot of attention has gone into creating gardening and flora. (I realize this is picky, however this is what you expect from a high rated resort on a tropical island) Food - this is the deal breaker for me.. I simply cannot do the food anymore. The resort was full, so with one Buffett it is every man for themselves with no queues ..it is bedlam. Very few items had a food label, and some things were completely unidentifiable. I ate scarecley and simply with no sauces..to avoid stomach problems. That said two in our party after an evening at the ala carts at the beachside buffet became violently ill with food poisoning. This kept them both down and out and in bedfor close to 2 days. I’m tired of defending and also hearing “ It’s Cuba, and we dont go for the food”..knowing it will most likely be bad! These resorts are for the most part owned and operated by large European brands sitting on Cuban land leases. We are pouring millions of dollars into their economy each year, which I believe is necessary for them to have as the everyday Cuban family have very little. That said, the majority of guests are Canadian, and we spend money..after so many years can we not expect more? Cuba has trade with several countries including Canada. They need to do better, they can do better. I’m all done excusing bad food that is making tourists ill. They need to bring in Canadian and European chefs to assist them with decent menu plans, food labelling and food handling techniques. The grills in this buffet were not cleaned, say what you will...the food is terrible, and this ruins many travellers experience. My other complaint was lack of service in the Buffett, understaffed and horribly slow in getting drinks, even water to guest tables. We made the best of our holiday however and enjoyed the weather, pool and beach.. I do not go to the shows, and only did one ala carte. Booking with Trip Central was easy and efficient, our agent helpful. Sunwing was good this time around with excellent flight service.. I love you Cuba..but it’s time to up the game!

Iberostar Waves Rose Hall Beach: Fantastic Resort !!!!

The oceanfront room we had was great. The view was second to none. The proximity to the beach, buffet, restaurants, pools was perfect from our room. The food was excellent and the drinks plentiful. Everything was better than expected. Everything worked, was clean, and the entertainment crew did a great job.

Iberostar Waves Paraiso Beach: Beautiful Resort

Very enjoyable, stress-free experience made possible by excellent staff, pristine grounds and great food. Buffets were very good and restaurants were good as well. Disappointed to see most restaurants less than half full considering difficulty in getting reservations.

Iberostar Selection Varadero: Nice resort, great staff, quieter resort

Although this hotel is in an area with many resorts, it felt quiet private (there was a park across the street) and had a great beach. The resort itself is well laid out (as long as you didn't mind a bit of walking), with the restaurants. pools and entertainment in one area and rooms in another (allowing for quiet sleeps). It appears the hotel is doing some upgrades as we had 2 rooms, one with a recently renovated bathroom, one with older bathroom. The rooms are very spacious but would benefit [... read more] from more storage for clothes (ie there weren't any drawers). The beach and landscapes were beautifully maintained and all staff were very friendly. Food was as expected for Cuba, but well cooked (there was personalized pasta and meat stations for every dinner). We went in prime March break and enjoyed the fact that it was quiet and seemed to have primarily older couples and young families (ie less partiers). There are activities available for the energetic folks. Overall, a good option for people wanting relaxing vacation with nice beach and facilities.

Iberostar Origin Laguna Azul: Amazing vacation

This resort was by far better than I remembered, the food was super great, the staff was very friendly, location of the resort is perfect, you are close to all the resort has to offer, restaurant, pool, beach and entertainment, Would recommend this to anyone that wants to try Cuba for the 1st time, you will not be disappointed.

Iberostar Waves Cozumel: Good resort

Hotel very nice. Room were in one and two story buildings dotted throughout the property. Paid extra to be close to pool and beach...felt worth it. Two comfortable beds, stocked fridge {Beer, water, pop) good sized bathroom along with balcony w hammock. Jungle lined walkway connects areas of resort. One big pool divided in two by swim up bar. One side quiet, the other for pool games. Beach front large with plenty of shade. Sadly not an easy entry into ocean...stairs into water off long pie [... read more]r. Food was ok. Breakfast at buffet was tiresome...coffee tasted like it was powdered/instant. Lunch served in poolside/steak house building. Usually good selection. Also a burger/salad/hotdog/nacho snack bar by beach. Chinese rest. was good food and atmosphere. Mexican rest. was lit too bright and food was ok. Steakhouse was good. Tenderloin chewy, but beef back ribs awesome (too much bbq sauce dumped on). Staff were all great, grounds beautiful, food ok, pool and beach large though entering ocean required walk to pier. 20 mins to town/airport. Stocked bar fridge. Free Wifi throughout resort...even beach. I would go back happily.

Iberostar Origin Daiquiri: Best Resort!

This resort is quaint and authentic. Some resorts are so modern, institutional looking. Not Iberostar Daiquiri. Lots of lush greenery. The hotels look like haciendas. The rooms are great with hot (very warm at least) water showers! Fridge was ice cold and refreshed daily. Awesome view and beach. Food was good with great a la carte's--we did Cuban and Italian.

Iberostar Origin Laguna Azul: Stunning Beach & Amazing Entertainment with a Priviso

Stunningly beautiful & clean beach. Buffet and a la cart restaurants were good - fresh fruit was great. Suggest that people order fish/pork/chicken, not beef. Appreciated the mimosas and free Cava at the lobby bar. 1st floor rooms smelled musty/felt damp/ but hardworking staff kept rooms very clean. No functioning safe deposit box in our room.

Iberostar Origin Playa Pilar: Excellent!!!!!!

Better than expected ! Was a little disappointed with the fact that beach was limited ! But after a couple of days realized it was quite beautiful cause it's secluded in a little bay and no big waves and turbulence !! Excellent swimming conditions and crystal clear water !! Love it !!Would defenatly go back !!

Iberostar Selection Paraiso Lindo: Best kids resort in Mexico!

Everything about this resort was perfect! First of all for the parents they have the 24hr coffee shop with lattes, cappuccinos, and all the sweet treats. The bars and waitstaff are eager to please and the drinks and alcohol selection is excellent. The buffet food is amazing with lots of selection and quality offerings; prime rib, sirloin roast, tacos, sushi, pasta, pizza, local and international fish, pad thai, ribs, salad bar, bread bar and dessert bar. There are numerous a la cartes as well an [... read more]d booking is seamless through the concierge located in each building. The kids have endless things to do; wave pool, lazy river, pirate ship water park, and kids club. The kids club is brand new and absolutely phenomenal with indoor and outdoor playgrounds, trampoline room, gaming consoles, stage with costumes and even a DJ booth for the older kids. Everything is clean and safe and staff are excellent both in the kids club and all over the resort, they'll make you and your kids feel like royalty, especially the highly energetic entertainment team, I dont think they even sleep! The grounds, pools and common areas are absolutely immaculate and manicured to perfection. Even the wildlife love this place with birds, coati and capybara wandering about for all to enjoy.