Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Private  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: GOOD RESORT

This is an older resort with lots of the problems that go with that situation, it is very very clean and under construction so understandably it was noisy at times. The food is what I would describe as slightly below par to good but the steak ala-cart is very good. lots of beach chairs and seating room for the number of people and there is plenty of room on the grounds to spread out. If there is one thing that I disliked about my stay it would be the entertainment this resort has 80% Canadians b [... read more]

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Private  - 

Verified Purchaser

Dreams Vallarta Bay Resort and Spa: Amazing resort with Unbelievable Kids Club

The best thing about the resort is how friendly all of the staff were. At the buffets and pool area the waiters were amazing. The food at the al la carte's was very comparable to other resorts maybe even more on the average side. The Kids club was amazing. Very secure and I felt very comfortable leaving my kids their for activities.

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Private  - 

Verified Purchaser

Fiesta Americana Puerto Vallarta: Beautiful Resort

Upon your arrival at the Fiesta Americana you are greeted by the hotel staff that promptly gather your bags and lead you to the front entrance for check in as you feel the most amazing breeze through the open lobby. During our stay we tried all of the restaurants, the food was amazing, the staff was outstanding, the beach was best. Did not spend a lot of time in our room but that was great too. Overall it was a fantastic vacation and we would definitely return.

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Ofelia  - 

Verified Purchaser

Buenaventura Grand Hotel and Great Moments: Beautiful Resort

We had an amazing time at this resort, service was wonderful, all the Staff it's so nice and friendly, they make our stay even better. Food was excellent at the buffet, we weren't to impressed with the food at the Resturant a la carte, wasn't anough and not as good as the buffet. We are very happy and satisfied, we would like go back a second time

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Bonfire  - 

Verified Purchaser

Buenaventura Grand Hotel and Great Moments: Amazing Resort

One cannot say enough about how wonderful the hotel and their staff were during our stay. Everyone was so friendly and accommodating to anything we needed. The food was excellent and the beverages delicious. Excellent resort!

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Private  - 

Verified Purchaser

Canto Del Sol: Canto del Sol Tennis and Beach Resort, Puerto Vallarta, Mexico

Two nights before coming home, I got very sick, and 2 days after I returned, spent 2 days in hospital. The bacterial infection I had was identified as really nasty, and sometimes fatal e-coli from contaminated food prepared by someone who didn't wash their hands after using the bathroom. I have stayed at this hotel before, twice, but found the standards generally to be much lower this time. It would appear that efforts are made to make the appearance clean and cared for, but the tennis centr [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: FANTASTIC VACATION

This hotel boasts many repeat guests. The grounds are beautifully manicured. Staff work very hard and are very friendly. The rooms are basic but are very clean. Block 5 is adults only with its own pool. The nightly shows were excellent and the entertainment staff do a great job. You can walk for miles on the beach and it felt very safe.

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Goldilocks  - 

Verified Purchaser

Hilton Vallarta Riviera Resort: Rooms are Amazing

The hotel was wonderful. My biggest concern was the maid service. Maid service was terrible. They would take all the robes and not replace them. They would not resupply my room with coffee, I had to call down to reception every morning. Hotel grounds were very nice, pools were amazing. Waiter and waitresses around the pool did not speak very good English so it was hard to get a drink. Room service was amazing and fast. Lunch menu was very repetitive, food at buffet was good but alw [... read more]

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Roxyagnes  - 

Verified Purchaser

Fiesta Americana Puerto Vallarta: Excellent resort

Excellent food, clean rooms, very friendly staff especially beach servers. Negative is not enough pool and beach chairs to accommodate all the guests. Not ideal to be on holiday and have to get up and be at beach or pool very early in morning in order to "reserve" chair. Beach lounges are old and uncomfortable.

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Private  - 

Verified Purchaser

Occidental Nuevo Vallarta: A great resort to relax

Very well kept grounds,pool areas and beach. Alot of changes since my last visit.Some not so good in my eyes.Staff cannot do enough for you.Especially Eric in the dining room.Always a big smile to go along with great service.A quiet resort.

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Brad&Tracy  - 

Verified Purchaser

Melia Puerto Vallarta: Dated but still good.

This property is in need of a renovation. The being said, the food and drinks were good, and the service was exceptional. We enjoyed some of the best evening entertainment I've ever seen in Mexico. Good central location with awesome sunsets. Viva Mexico!

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Wia  - 

Verified Purchaser

Melia Puerto Vallarta: Great Resort

Just back from a week at This Melia. We really enjoy this resort, it was not too big which is what we as a seniior couple like. Absolutely no complaints about the staff, the manager, or the lovely doctor on site who had to come and administer to me for a problem, which wasn't serious i might add. The location couldn't be better, near a lovely marina and close to the local bus. A bonus was the proximity to the airport. The beach is not huge and we did not go in the ocean as it was quite wind [... read more]

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MeaghanC  - 

Verified Purchaser

Grand Sirenis Matlali Hills: Quiet resort with lots of potential

Not quite a 5 star but definitely a 4. The food was ok, small selection at the buffet, a la cartes were better. Japanese a la carte was our least favourite and the Italian was the best. Pool bar and room service was excellent. We were surprised with an upgrade to a villa with a private pool which was the best surprise ever. We spent 90% of our time here and it wasn't beautifully peaceful and private. Rooms and hotel were fairly clean however hatch roofing in villa was not properly sealed as  [... read more]

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Smokeybob  - 

Verified Purchaser

Fiesta Americana Riviera Nayarit: Really nice vacation but Air Transit really sucks

Dreams Villamagna in Nuevo Vallarta was a great resort. While getting on in age the food was extremely good and the staff awesome. The service and atmosphere was positive and friendly. The rooms were clean and very comfortable. Sunquest did a great job too however Air Transit has proven once again their ability to ruin your vacation. Last time we fly via Air Transit we swore we would never use them as our flight carrier. Well being a family vacation with people coming from different location [... read more]

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McMohr  - 

Verified Purchaser

Grand Palladium Vallarta: Great Family Resort

We stayed at the Grand Palladium from Jan 21-28. Overall we really liked this resort. Pros: - People of Palladium keep you very entertained whether it's at the beach, pool or theatre. - the kids club was great. They have a great guide that lays out what the children do daily and they have things for the kids to get involved in at night. My daughter loved the "Mini Shows". - loved the beach. The water is very pretty and if you walk further down the beach there are surfers and pebbly beach [... read more]

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Lacey  - 

Verified Purchaser

Riu Flamingos: Awesome time

Great place. Great staff. Super helpful. Food was good, alacarts were great, except for the steakhouse it was not great. But if you want incredible steak go to alberta lol! Way more value than what I paid for. The resort was well cleaned and the staff worked hard to keep it that way It is an older place but well maintained

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Private  - 

Verified Purchaser

Crown Paradise Club: Great vacation

We found the crown paradise club in puerto Vallarta To be a good choice for a family vacation. It's a good value and is in a convenient location. The food is okay. The drinks are great. My 7 year old son loved it.

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Private  - 

Verified Purchaser

Grand Palladium Vallarta: Beautiful location

Loved our stay at the Grande Paladium. Good food with good service most of the time. Lots of activities to participate in. Great place to take kids, with the Kids Club and the kids pool. Our room left a little more to be desired. From a dirty tub and sink, to a floor that was never swept or washed the whole week. The room smelt musty, that got worse when the air conditioner was turned on. We asked to be moved closer to our daughters family and were told to return the next morning. Upon returning [... read more]

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Private  - 

Verified Purchaser

Villas Vallarta by Canto del Sol: Outdated

The resort was old and needs an upgrade. Surprized that 80% of the guests were seniors. I guess this is what a 3 rating provides. Glad the restaurants were at Canto Del Sol. We needed an upgrade just to get a fridge for water. Two small bottles of water provided every 3 days is a waste. We had to purchase our own at Mega. The bed was on four large wheels and would roll back and forth when ever you moved. They were doing a major renovation in the room next door and was noisy all day. The pool are [... read more]

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Private  - 

Verified Purchaser

Riu Vallarta: Great vacation place

Loved the beach and the weather, hotel was great too, rooms were clean and nice view, food was Ok but wine was not really drinkable. Hotel staff was very friendly. We ended up renting bicycles through hotel and loved the visit into Boseria - great friendly Canadian bicycle rental shop.

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