Memories Caribe Beach Resort: Positive vacation

This was our second trip to Memories Caribe ( 1st was January 2017 ). It was great to get away from the cold northern climate even tho the weather for the most part was cool and windy in Cayo Coco. We did manage to have one beautiful day of sunshine and no wind. Our renovated room was located in building 22, top floor. Great location ! Damaris, our housekeeper, kept our room clean and supplied. We enjoyed her towel art displays. While there were no flamboyant food displays at the buffet there wa [... read more]s always variety and plenty to choose from. Every morning, Irvaris, wowed us with his fast, efficient omelet making skills. Great job ! Janexsy, was our usual server and she greeted us pleasantly with coffe in hand each morning and lunchtime. We enjoyed seeing Jessica again, bartending at the sports bar. Always a smile and engaging. The previous year she worked at the buffet. Her strawberry daiquiris are quite the presentation ! Yanilas, the customer service rep was as diligent, helpful and considerate as we remember from the previous year. A very dedicated employee and an asset to this resort. We have to mention Rodolfo, one of the beach workers. What a great ambassador ! He was always smiling, working and making polite conversation. Such a great guy. We want to extend a big "Thank You " to the Memories Caribe management and staff for creating a memorable 60th Birthday celebration. The decorations, band singing and delicious birthday cake were greatly appreciated and the bottle of rum is being enjoyed !. The Memories Caribe beach is beautiful and we enjoyed swimming to the reef and sitting there in the water looking back at the resort. The "Beans " coffee hut at the pool is nice for enjoying a capacino, sweet or bowl of ice cream. Hope to see you all again soon!

Resonance Blu Varadero: Pretty good resort

Food was good but needs more variety. Pool was clean, beach was pretty good. Rooms need an upgrade, badly. New mattress and bed set. The whole shower needs to be replaced. Entertainment was pretty good. Excursions were great!

Memories Caribe Beach Resort: Fun resort!

Great value. Had so much fun at this resort Beach was amazing! Highly recommend for adults Food and service good Met some great people Location was good very close to the airport Stayed in new area

Memories Caribe Beach Resort: So-so; Great staff but resort a little lacking

Wonderful staff at this resort! Everyone says Hola to you, even the gardeners. The grounds around the resort are quite torn up, from the hurricane I assume but the beach is amazing! Resort is a little dated, and worse for wear. Was really disappointed that there was no Disco at the resort, so no place to dance. It was made into a Sports Lounge, which had great bartenders and good atmosphere but closed at 11! The only bar open past 11 PM was the snack bar, which lost it's roof, so if it's raini [... read more]ng or windy there's no comfortable place to eat/drink after hours. The biggest A-la cart restaurant is under construction, so Cuban and Mediterranean are sharing the same location which makes it book up faster. I wouldn't recommended the Italian on the beach because the bugs will eat you alive at night. But the day time pizza hut is delicious! Had a standard garden view room, nothing amazing but wasn't uncomfortable. Semi decent Wifi available in the lobby, cards definitely don't last the hour though! I would say this is more of a 3 or 3.5 star as opposed to the advertised 4 stars, I'm happy that I got it cheap at least. Still had a great time though!!

Memories Jibacoa: Quiet oasis

This was our 15th visit to Jibacoa, but our first since it became a Memories resort. There have been both positive and negative changes. The staff continues to be friendly and most eager to please. The beach area has been seriously affected by last fall's hurricane. Much of the natural shade is gone, and lots of debris is still on the beach. It will take quite some time to recover. There are now 3 a la carte restaurants on site. The food at the main buffet provides many choices for all me [... read more]als. The lunch and dinner entree offerings are not as appealing as they once were. If you are looking for a low key, quiet oasis in the country, away from the noise and crowds of Varadero, Memories Jibacoa is worth checking out.

Grand Memories Varadero: Not good

It's far from beach. Poorly maintained. All door locks have loose connection. Needs to use key multiple times. Bathroom door lock is damaged. Bathtub is too high with no steps. Need to ask for clean towel, toilet papers and drinking water everyday. Only good thing is they have kids swimming pool and a kids show in the night.

Memories Caribe Beach Resort: Nice resort. Very clean

This was a bright, clean resort with great beds, friendly well trained staff. Beach and pool were awesome. Ample food - could use a bit more spices. Piano bar with entertainment. Night shows a bit loud.GREAT water show one night.

Memories Jibacoa: A fantastic place to come back to....and we didn,t regret it

Well situated between La Havana and Varadero, Memories Jibacoa is a little paradise in between the mountains and the sea. Beautiful landscapes. A paradise for snorkeling as there is a coral reef accessible from the beach. We came back because we loved it the first time...The rooms are be beautiful and well equipped and so is the bathroom.with all kind of quality beauty products...Now the food....incredible there is always such a wide choice and enough cooks to make you exactly what you want. E [... read more]xcellent A la Carte restaurants - 3 are available. The staff was friendly and always willing to help. Good service and great activities. A wonderful place for a good rest. Also close enough to Havana to visit and learn the history of Cuba. The only thing that was a little disappointing but out of their control was the weather. Only a few days of sun but Mother Nature is in charge here and the whole east coast was affected. We would definitely go back when a good rest is needed.

Resonance Blu Varadero: Great time

Wonderful time at this resort! Everything was just perfect! Looking forward to returning. Villa 39 is by the activity pool and close walk to the beach. My family had just a great time. Highly recommend.

Memories Flamenco Beach Resort: Awesome recovery from a devastating hurricane!

We felt everything was good, however having said that, there was room for improvement regarding the 1. plumbing issues, in rooms (water pressure) and also public areas and also 2. air conditioning .. in rooms and the main buffet!!! The beach was incredible .. increased in size BECAUSE of the hurricane..the food has improved since I was there 2 years ago!! YES, we will return.

Memories Flamenco Beach Resort: Good resort

Resort was gorgeous, beautiful lush gardens, unreal beach, pools were nice, rooms were decent, nice buffets and a la cartes ! We up grated to diamond club but felt there was no extra services ! I wouldn't recommend the upgrade. Late check out is at 2 pm. No separate beach bar and server in diamond club section on beach. We were suppose to have one king size but ended up in a room with two doubles, the hot water broke the first two days in the room. Lovely workers and nice resort. Had some ove [... read more]r cast days and its windy so bring a few long sleeves.

Memories Caribe Beach Resort: Great place

The place is really coming along.... This was our second visit and you can barely see that a hurricane pasted there besides a few palm trees broken and a roof missing. The food was very good for Cuba... I think the best I’ve seen so far. The staff will go out of their way to make sure you are satisfied. The renovated rooms are great although no doors in bathroom. If you book Diamond club, you will not regret. Separate check in, private area at the beach, a special Diamond club diner,  [... read more]a la carte breakfast in a designated area and more. The place is amazing!

Memories Paraiso: Bad resort

Definitely not even a 3 star resort, more like a 2 star resort. Bed bugs that bite us up everywhere. Weather was horrible. The phones and coffee machine did not work in rooms. Constantly had to ask front desk to give us water bottles in our room and restock fridge.

Memories Paraiso: Below average resort

There were bed bugs, dirty washrooms, and insects everywhere. The 24 hour snack bar was always busy and it took over an hour to normally get food. Phones and coffee machine in rooms did not work and when we told front desk about it, they did absolutely nothing.

Memories Jibacoa: Our sixth visit sums it up !

This resort is small in size, but big on everything else. We love the quiet and relaxing atmosphere. The staff is second to none. The beach has a coral reef with good snorkelling. The rooms are comfortable and very clean and the food is very good.

Memories Flamenco Beach Resort: Great resort

Had a great time at this resort. Staff and hotel were nice. Only problem I had was a hamburger at the Snack Bar ( next to the pool). It was cooked on the outside and raw in the middle. Was sick for a full day . Heard from 3 other people who got sick for the same reason , same Snack Bar. Maybe someone should let them know.

Memories Caribe Beach Resort: mixed reviews

I have given this resort 2 stars...and I struggled to find enough positives to outweigh the massive negative. We stayed at Memories Caribe for a week. This was a birthday gift to me from my wife. We have stayed in Cuba a couple of times, but closer to Varadaro. This was our first time to Cayo Coco. Considering that the resort was still recovering from hurricane Irma, the grounds were in pretty good condition. Our room was fine, the bed comfortable - but I really do not like the no bathroo [... read more]m door idea. I have traveled extensively, and I have never slammed a resort for for the food it offers. I do not expect North American 5 star food in Cuba, and in our trips their we have never been disappointed with the food....until now. The food offered was horrible. It was made worse by the complete disregard for basic food safety - I asked for a burger one night from the hot line, where the cook had burgers, chicken and some other meats. The burger was burnt on the outside and blue rare on the inside, but the fact that he used the tongs from the raw chicken to pick up the bun was a bit much. Every morning there were scrambled eggs that could be eaten with a straw. The freshly made french toast was uncooked in the center, so you were eating raw egg and bread. And...when a large percentage of your guests are Canadian, why no bacon for 6 of the 7 days? By the 3rd day we were basically living on fresh fruit and pastries. We did take a chance on the snack bar at the pool and were pleasantly surprised by how good it was. However, that does not make up for the lack of proper meals. The staff must be complimented. We had a young lady look after us at the buffet - her name started with a "d" and I cannot remember her full name ! She was amazing, super friendly, always smiling and efficient. The grounds keepers were probably the friendliest of the staff - always saying hello, always smiling. I asked at the front desk for the General Manager's business card or email address, and was told that the GM had no cards and they didn't have an email address for him / her. I would love to talk to the GM about the issues we faced. Overall, I would not recommend this resort due to the lack of food safety. It's just not worth spending the money to get sick because of cross contamination and improperly cooked products.

Resonance Blu Varadero: Another wonderful time at Memories

Grounds were beautiful as always. We were in building 31 and had an updated room with king size bed. The mattress was comfy and we loved the extra large pillows. Food was good, breakfast was always our fav! Staff were friendly and made sure even during the bad weather we were happy and entertained.

Resonance Blu Varadero: Awesome resort.

This place is amazing for the price. I'm not quite sure what people are thinking when they give this place a bad review. We all need to remember what they are working with when we visit Cuba. The rooms aren't going to be a diamond rated class suite but the beds are good, showers are hot and the TV works. Who actually spends much time in a room on vacation anyway. The food is great. Decent selection at every meal and always had plenty of food. Don't try and show up 10 min before closing a [... read more]nd complain that one item ran out on the buffet. That's your fault, not the resorts. Whoever says the food sucks in Cuba hasn't stayed here. The shows are fantastic and entertaining. The drinks are cold and strong. The pools are all good. The beach is very nice but watch out for sand mites. Again, that's not something the resort can control. I'd come here again for the right price and would recommend it anyone. A nightclub would have been nice but not a deal breaker.

Grand Memories Varadero: Okay resort!

Would probably rate this resort a 6/10. While we had no hot water to shower all week, the room was very clean and the maid was a sweetheart. the people we met were amazing. Definitely a populated resort... always something going on! The Cuban bar is where we spent most of our evenings- the entertainment was awesome! Food was 5/10. Overall, not a bad resort but definitely not a 4.5 star! Also, never enough pool/beach chairs.... definitely s shortage which was annoying.