Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12023 Reviews)

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Ron U  - 

Verified Purchaser

Bahia Principe Explore Coba: Honest Review

This is a solid 3.5/4 star resort in it's current condition. The grounds are lovely, the staff are friendly and hard working, and the food is above average. Great pools, the WIFI is strong throughout the resort (even the beach), and everything is very clean. The only real negative for us was the condition of the rooms ... they are dated and worn and really need to be refurbished! A couple of suggestions. We used Air Canada Vacations and our flight landed on time at 6:40 PM. We did not ge [... read more]

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: The best time!!

We really enjoyed our week at this resort! The pool by the beach was our favourite, the food was great, the entertainment was good too, loved the drinks at the swing bar by the beach. We travelled with teens and recommend this resort. We stayed in building 5 and had adjoining rooms. The beach wasn’t the most amazing but it was swimable and clean. A 5 minute walk to the right there was a better beach but we spent our time by the pool! We loved the Saturday afternoon pool party with foam machine [... read more]

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Fabi  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Great vacation, but the rain

Resort was great, amazing food, no need to reserve for most a la carte, staff very friendly, room very clean and new, beach area great with beach volleyball, lots of chairs free to take, bars around the facility were ok. their times were kinda not too good but we managed. the ocean water was not as clear as we wished . It rained insanely for 2 full days and that sucked! There were racoons on the corridors though that scared us LOL Pools were great as well not too crowded as there are many aro [... read more]

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Private  - 

Verified Purchaser

El Dorado Seaside Palms: Happy with our stay

This was a nice place to stay, facilities were beautiful, food was okay, and the staff were friendly. Best meals were the lunch walk ups (tacos,burgers, hotdogs, nachos) because the food was cooked right infront of you, and got it fresh off the grill. Breakfast at the beach BBQ was also great. Food was very satisfying. I wasn't as impressed with all of the dining meals however, although that doesn't mean the food was bad. I would go back here. Alot of falling coconuts, nobody was inju [... read more]

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Private  - 

Verified Purchaser

Ocean Riviera Paradise: Awesome Resort

Oceans is a fantastic resort. The rooms are well appointed, the grounds are immaculate, but it’s the people that make it so great. Samantha at Mikes Coffee is so sweet. Maria also at Mikes, Carlos at the burger stand and Buffet as well as Benny the cart driver. Always friendly and smiling. The food at the buffet and at Route 66 we found to be the best. The food at the a la carts is fine but the variety at the Buffett is fantastic. If I had to name an issue it would be the loud music [... read more]

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Private  - 

Verified Purchaser

Royalton Splash Riviera Cancun: Royalton splash riviera

I missed the Spanish culture; the “Mexico feel” Amazing restaurants and good food Service was good everywhere but never particularly noticed staff going above and beyond. Was disappointed with the extra pay activities ie jump zone bowling and laser tag… overall well kept resort and I would return

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Lee01  - 

Verified Purchaser

Iberostar Waves Quetzal: Nice place

The hotel and grounds are lovely. Food excellent. Staff wonderful. Entertainment great! Saw a fire show on the beach and a Michael Jackson show which was outstanding. We had a "jungle" room and fed monkeys on our balcony which was 3rd floor and very private. Beach is beautiful and there was no sargassum. Pool is nice too. This resort shares beach and pool with the Tucan so there are tons of people. Had a very hard time getting a lounger on the beach which was very frustrating. The resort is a $1 [... read more]

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AnnieZ  - 

Verified Purchaser

Riu Tequila: Amazing vacation experience

The Hotel is great! We went as a family with kids, they are activities at night, beach was beautiful and foods are tasty! Lots of choices! The buffet is always fresh with updates! Workers are friendly! We will be back for sure!

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: Lubeck Shoemaker wedding

Not happy: We did not receive confirmation regrding our trip until the day before we were to fly. this caused much anxiety. Our son was getting married so we brought 80 people including kids age 2- 15 to Mexico. We paid high price for our flight which was supposed to be a direct flight. That’s what we paid for. We ended up having to leave Edmonton at midnight and flew across Canada to toronto. Then flew from toronto to cancan and arrived in cancan got a bus to the Hotel. When we arrived [... read more]

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JJLeger  - 

Verified Purchaser

El Dorado Seaside Palms: We will be back!!

El Dorado Seaside Palms is a great resort, great food and a great entertainment team - Luis is fantastic and such a pleasure! Tons of people we met have been repeat guests for years which speaks volume

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PaulaS.  - 

Verified Purchaser

Viva Azteca by Wyndham: Lovely Resort

We thoroughly enjoyed our stay at this small , easy to get around resort. We had a perfect experience with all the service staff who were pleasant and eager to make things right for us. The grounds were accessible , which was a big assets as my husband had had recent knee surgery. Our room faced onto a forested area which provided us with privacy and nature. The beds, pillows and bed coverings were extremely comfortable. The food was quite good, most of the time. The beach was huge and clea [... read more]

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Darlene  - 

Verified Purchaser

Blue Bay Grand Esmeralda: resort going down hill

Been at the Blue bay Grand Esmeralda before and each time we have found it is going down hill more and more. It needs a lot of up keep. Our room the pillows have no stuffing left in them (flat as a pancake). The sliding patio door - could hardly get it open - it was stuck - use soap to loosen it up which helped. The door handle on room was held by a screw - not the proper one and we were worried not were not going to get out one day as it would be in our hands. The knob to turn on the showe [... read more]

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Dee-nice  - 

Verified Purchaser

Bahia Principe Explore Tulum: Fantastic resort!!

I was impressed the moment we entered the lobby. Very clean and updated. The grounds were beautiful and well taken care of and the rooms were some of the nicest ones we’ve stayed in also. The food was amazing as well. My only complaint is that the bars usually only had one server and the line ups got very long, otherwise everything was perfect. Would 💯 recommend this resort.

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Private  - 

Verified Purchaser

Grand Palladium Select White Sand: Very good resort

The service is 5 out of 5. My room needed a slight fix of the safe deposit box. The technician came in 5 min and fixed it. The stuff was polite and efficient. For the people who decide to go to this resort - bring water shoes with you. Long areas of the beach have rocks and in windy day, when water is murky, it will save your feet. When water is back to clear, you will see where to go, but in windy day you'd better have it. If you prefer pools - pools are very clean and well-maintained.

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Beautiful place

Great place for families, pools very clean. The grounds well Maintained. Staff was very helpful. In the dining room we got to know David , always had our favourite table waiting for us , and our morning beverage order ready

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Stephanie Plewes  - 

Verified Purchaser

Bahia Principe Explore Tulum: Excellent Family Resort

Our recent stay at Bahia Principe Grand Tulum was amazing! The newly renovated Premium Superior room was well appointed, clean, spacious & had adequate storage for our clothing, suitcases, pool floats, etc. The grounds and facilities are well maintained. The pools were clean, the restaurants were spotless, the staff went above & beyond to ensure guests were satisfied & happy. The resort offers many activities during the day & evening. The entertainment staff make sure everyone is having a gr [... read more]

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Private  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: Hideaway at Royalton Riviera Cancun

- Common area is big, airy, and lots of space: very good - Entertainment=0:not good at all. Besides that,the show begins too late at 9:15PM, others place at 8:00 or 8:15PM - Mini-bar is not filled at all, have to ask at bar in downstair for water. - No salt & pepper on table, no spoon at soup, yaourt or ice cream place in buffet, have to ask for every meal. - No paper napkins available for coffee, ice cream, donuts, or cake,... at all places in the hotel, even in the reception office. - Foo [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: Family Friendly

The resort is beautiful and the pools were amazing. It is only steps from the ocean so you have the best of both world. It is very family friendly with lots of activities and fun things for the kids to do. The food was OK - not great and mostly because it is not very hot - they serve it in warmers, but most times it was almost cold by the time you get to your table. We had 3 ala carte restaurants included in our package, but we didn't reserve prior to arriving, and there was zero availabil [... read more]

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Woody  - 

Verified Purchaser

Barcelo Maya Palace: Barcelo Maya Palace

This is a resort that lives up to it's 5 star rating. The Grounds, Rooms, Pools and Beach were all first class. The Food was the best I have ever had at an All Inclusive Resort. The 3 Specialty restaurants had great food and service. The Buffet for breakfast and Lunch, usually gets old fast. Not this one, such a huge selection and both my wife and I remarked that we had enough choices to change it up everyday. For those who have food allergies the resort prepared a letter that I carried to ea [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: resort OK

resort was just ok grounds and pool areas good food was good dining area was not good birds flying all around in the dining area very disgusting also rodent running all around in dining area tables were not cleaned off before bird got into leftovers on plates

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