Occidental Arenas Blancas: Very decent resort!

This hotel had the most beautiful beach, only a few short minutes away from the resort, clear blue waters and soft sand. The beach made everything that seemed bad at first, okay. The food was decent, not bad but not the greatest, enough to keep me going. The main selection of food was buffet style with various varieties, I would recommend taking your own condiments and spices. The restaurants were very nice, with live music in some cases and I would recommend booking reservations on the day of a [... read more]rrival. The hotel was relatively clean and the outside looking amazing however some areas were leaking and it could use some renovations. The service was good and all the workers were very kind and promptly helped when needed.

Occidental at Xcaret Destination: Beautiful resort!

Food was incredible, the pool bar was super fun and the staff was amazing! Lots of wild life walking around which I thought was really cool, we got to see some monkeys and iguanas :) the beach was also very beautiful. My favourite part was the catamaran/snorkeling excursion! Would definitely recommend that. I would love to go back to this resort!

Barcelo Maya Caribe: Barcelo Maya

Was very nice resort well kept. Very large in size and always had an open chair to sit near pool or beach. Liked the design of main lobby with mall and great style of sports bar. The night club on resort for adults was lots of fun and had good amount of people .

Occidental Punta Cana: Royal level at Occendental: Fabulous

I was there from May 17th to May 24 2018. My stay was just perfect: the room (they gave me a suite), the dining room, the food, the service, the private beach: everything was perfect. The only turndown, at that time there were algue in the water, but we could swim anyway. I recommand Royal level, but I would not go to the regular resort, because the buffet is not at my taste. I noticed that at that time of the year there were plenty of free chairs on the regular section of the beach.

Barcelo Solymar: Not what I was use to

Stayed at Solymar May 2017 and November 2017 both stays were great... so we decided to go back May 17 2018. Reno’s to the buffet area are almost completed, the main pool was closed for two days cause it needed to be cleaned since it was green when we got there... the pool bar at the main pool was closed for three days. We had no hot water for two days even after complaining on the 4 day we had no running water. The 24 hr snack bar is now at the Mariachi restaurant at the Arenas blancas and th [... read more]e service was bad. The worst part is the workers are always asking for tips when you have to serve yourself. I don’t think they understand that a tip is given based on the service. The al le cartes were all good especially the seafood one. I had already booked a trip back in June and I’m now dreading it after my this trip.one night my friend was followed to her room by a man as there was no security walking the grounds, we caught up to her and ask him what he was doing and he took off, we later reported the incident to reception. When spending over 1k on a Cuba trip, would be nice to be looked at by the staff... I found that the Cuban’s that we’re staying at the resort were treating better which is fine I’d only like to be served in the same manner.

Barcelo Maya Caribe: Everything you need plus more

Barcelo has everything you could want in a resort. You almost don't even need to leave the grounds. They have beautiful pools and beaches of course but additionally Barcelo has a bowling alley, gym, spa, mini golf course, mall and a haunted house. Hence, if by chance it rains there is still plenty to keep one occupied. Every staff member I interacted with was helpful and accommodating. Great place to spend a week or two!!

Palma Real: Terrible no service resort

No service....no food left....handicap access locked up so couldnt use it. Had to buy beer because no one would serve me wgen cuban week was on. Sick mother with disability...couldnt leace room...wouldnt allow her to gave food outside of restaurant. Very angry over entire trip.

Allegro Cozumel: best resort ever

allegro was an amazing experience . the staffs were helpful,( not just in front desk but any staff around was eager to help ) the people working there are very motivated - all the staffs in the restaurants or bar never fetching for tips , just working hard. there was a lot of bad review about the food but for me i think the food was not bad at all, little repetitive but its was good. there was one little problem on the second day of my stay, there was a heavy rain and we had a basic room( sup [... read more]erior room) so the rain was pouring inside our room as the rooms are all hut style. but changed our room immediately and upgraded us to a first club room with all the facilities. however when we had to switch room they did not help us to move and we were in rain looking for a first club room ( it was little frustrating). after that incident there were nothing else to complain about. also if you are looking to do activities just buy a package that the people in the airport offer u in the little counter, trust me that's the best deal. we did not get that package and regretted later as the snorkeling and scuba divining cost us more than double of what we were offered in the airport counter( when you exist). i think allegro is the best choice if you want the best value for money. i really feel the staffs were very motivated to serve the customer. my only recommendation to the hotel is that they do something about the roof as when it rains it leak water everywhere even in the restaurants.

Palma Real: Average Resort

The staff were very nice. The food was surprisingly good. There was a good variety to choose from. We were contacted concerning which area we would want our room to be by, the quiet pool or the active pool area. We requested the quiet pool area. We were not told that there is a club on the resort that opens at 11pm until 3am, which was directly across from our room. We were not looking for quiet during the day, we were more concerned for the night. The doors to the rooms need to be slammed shut  [... read more]in order to be closed properly. If you want rest and relaxation, this is not the resort to go to. The noise factor was the worst that we have ever experienced at night, almost all night. Not much rest. The pools were not clean and had green fungus all around. I wouldn't go into the pool. There was a lot of missing pieces of ceramic in the pool also. I was told that they were working to improve the resort. There is a long way to go before I will ever think about going back.

Barcelo Maya Colonial: Beautiful resort, amazing workers, perfect vacation!

The resort was amazing. The pools were perfect and huge. The food was super good. The resort was big but everything you needed was close. Wifi wasn’t included (only down fall) great workers. Clean resort. Good shows at night with different groups of people. All the palm trees around were beautiful. Had a dolphin show as well as a mall, bowling alley, etc. All in all, amazing resort. Would definitely come back to the Barcelo!

Occidental Punta Cana: absolutely loved this resort!

Grounds were beautifully maintained. Bathrooms were cleaned regularly. Pool was amazing, lots of lounge chairs available. Beach was incredible and kept cleared of seaweed. Rooms were well cleaned daily and staff always made sure there was coffee for the coffee maker. Oriental restaurant was perfect-had generous serving of succulent Peking duck with roasted veggies. There was lots of excursions to choose from with something for everyone. Warning about the ziplining. Was told there was a 5-6 [... read more] minute walk between some of the platforms. Turns out it was more of a 5-6 minute uphill hike! Despite this, the experience was exhilarating. Nightly entertainment was very professional and energetic, excellent shows every night! Although a large resort, it is well laid out and everything was easy to find. Only thing missing were smiles, especially at the front desk. Overall, an amazing experience.

Barcelo Maya Colonial: Great resort

Good size,a lot to offer,amazing gym with great personnel. We been to this resort a few times and will come back. The restaurants are pretty good and we are thankful to the waiters for introducing us to the complere process of making Spanish and Mexican coffee. Service can get challenging on the busy months so we recommend more personnel during those periods. Such as bar pools,reception and restaurants. We are patient people others might not be.Overall a good experience .

Occidental Arenas Blancas: Resort needs lots of TLC

The resort was clean. But had a lot of building issues. I stayed on the top floor. Every time it rained (everyday) the roof would leak in the hallways. Then water was running into the rooms. The maids tried to contain it for the most part by laying old towels everywhere. But it was non stop. They’d run out of dishes every night and towels were scarce. Not once did they replace the towels in the room. Staff was friendly and accommodating except for the front desk people. They  [... read more]seemed uninterested in anything. I wouldn’t stay there again or reccomend anyone to either. I’m pretty easy going and don’t expect much. Just this resort didn’t seem to keep up with the necessities.

Palma Real: Great bang for you buck

Check in was super fast as it was only me and one other guy getting off the bus 4th Time staying here, Always cheap get what you pay for Some of the bar staff are just straight up rude don't smile or say your welcome or nothing and expect a tip, Yet some of the bar staff are fantastic super nice my biggest issue wish the lobby bar was still open 24/7, not everyone likes going to that loud ridiculous Havana club every night The food is meh like every where in cuba Pools/Beaches  [... read more]great of course My room was fine Always meet great people here and some crappy ones of course lol Probably wont return here but that's not a knock on the hotel ,just kinda over Varedejo now

Barcelo Maya Colonial: Great resort

Large property with lots of amenities. Lots of restaurants and bars. Rooms are spacious. Friendly, helpful staff. Lots to do, fitness center is good. Entertainment every night, kids activities also available.

Palma Real: Good resort

Good economical resort...clean and hard-working staff.....lobby got rained out one day..but good price and convenient to downtown and the Beatles bar...nice beach accross the street...rooms were clean if not run down...but overall was a great stay

Palma Real: Good Value for price

Third time to resort. Knew what to expect. Last minute deal. Very close to everything in town. Reason for choosing. Under new management. Noticed some cosmetic fixes. Cleaning staff were always around keeping things clean. Seemed to be upping the customer service. Staff were much friendlier. Wait staff were fantastic. Food was okay. Could always find something to eat. Great restaurants within walking distance of hotel. Building four. Room was very clean but needed some work. Guest elevators not [... read more] working in any buildings. Change in bar hours. Now direct access to disco - didn’t go. Lobby bar closed at 11pm. Black & White in building #4, 5:30om-8pm. Building #1 10-5 - best Spanish coffee. Don’t go around Mother’s Day. Locals get cheap rate for weekend. Place was packed when we left. It was like spring break. Would go back but not same week. Old resort that needs work. Be interesting to see if more changes under new management. Management was visable all week. They were doing customer satisfaction surveys. 14th trip to Cuba.

Barcelo Solymar: Was basically a party resort

Beach was fantastic. Used the pool at the sister resort.food at both resorts was good. would like better info about the amenities on the resort. Our room didn't have all the lights working and we reported it but by the time we left it still hadn't been fixed.

Barcelo Maya Caribe: Wonderful stay

We were very pleasantly surprised by this resort! We travelled with our toddler and our 2.5 months old. It is beautiful well organized and gave us a perfect setting for a relaxing vacation. The possibility to move between the different Barcelo resorts inside is nice and makes it feel really big. Kids' parks and pools are really well thought and the beach is absolutely wonderful! buffets are really great and the waiters go above and beyond. The specialty restaurants are also worthwhile. We did  [... read more]not have the chance but being only 20 min away from Tulum it also gives you some nice outing options. I would definitely recommend this resort !

Barcelo Maya Palace: Paradise!

This resort was my first down south and it has set bar so high, I can't imagine any other measuring up. The staff were friendly and most spoke excellent English. There is an army of them to take care of guests. The resort is large but you never had to leave your section if you didn't want to. If you did desire it but didn't want to walk, you could take the double decker red bus that came by ever 15 minutes. The food was delicious. The beaches were golden and rarely super busy. We always had  [... read more]many options for chairs while shade hopping. The resort itsself was immaculately clean. As a friend of mine said, we searched for something to hate. So the watermelon had seeds...awful I know. Seriously, this place was a dream. Go check it out for yourself!