Playa Vista Azul: Amazi hotel

This was my first experience with Cuba. The hotel, staff couldn't do enough to make your stay amazing. They were so friendly and kept everything so clean. Being a new resort the grounds were so beautiful. I would definitely recommend this resort to anyone.

Playa Vista Azul: New, modern, clean resort.

The hotel is just two years old. The rooms are modern and in excellent shape. The maids do a great job. The landscaping is young and so this will take a few years to fill out. The infinity pool is amazing. I only wish they played local music instead of American pop culture. The food was okay. I usually stuck with an omelette for breakfast and pasta for lunch. The beach to the right of the hotel is great. The beach on the premises is not good.

Hotel Roc Casa del Mar: Good resort

New hotel, clean and nice. It is far away from the airport (about 2 hrs). Beach - very nice clear water and white sand. People are very friendly and nice. They make you feel special. Food is OK but repetitive.

Ocean Blue and Sand: Best Time Ever

The hotel was amazing, the staff was great, the food was excellent, everything was perfect, although vendors on resort and beach were pretty pushy. The beach area of this resort seemed to be not the best compared to surrounding beaches but it was fine.

Valentin El Patriarca Varadero: Breathtaking resort

This hotel exceeded my expectations. My husband and I enjoyed every minute of our stay. We loved the fact that the hotel room, grounds etc was exactly the way it was portrayed on the website. It was our first time to Cuba and it was an amazing experience. We will definitely come back to this hotel. It was beautiful.

Valentin El Patriarca Varadero: Amazing resort will definitely go back in the future

We visited the Ocean Varadero el Patriarca, the week of November 19-26 and found it too be a totally positive experience. My husband and I were traveling with another couple with whom we have done a fair bit of traveling. We booked into a deluxe room. The Ocean Varadero el Patriarca is a definite 5 star hotel. The hotel is clean, staff is amazing and the food delicious whether you are eating in the snack bar, buffet or one of the a la carte restaurants. Check in went very smoothly and we wer [... read more]e in our rooms very quickly which allowed us plenty of time to visit the buffet before closing (our flights were late arrivals and we were at the hotel around 930, buffet closed at 10). Even at that late hour, the buffet was beautifully stocked with a variety of appetizing choices. The pool area which was kept extremely clean provided choices of many comfortable chairs and there was never a lack of places to choose from. Definitely did not have to rush before sunrise to stake out a good location. The hotel did not require for reservations at the a la carte restaurants (those who booked Privilege, were granted reservations) for its guests. The process was on a first come basis. The restaurants opened at 630 and to ensure entry, we usually arrived around 6. It is unfortunate that there were some who arrived at 630 and they proceeded to bump in front of those who had been waiting.In most cases those arriving before 630 were accommodated, but the inconsideration of some patrons, did present some challenges. It was definitely worth the wait for the a la carte, the menus provided a good variety so there was always something for everyone to choose from. Some changes to the menu did occur when an item for whatever reason was not available but worry not the substitution was just as good. Our favorite restaurant was the Oriental. The staff was amazing and very accommodating. Our appetizers were so good, we asked for more and they were quick to meet our requests. We never felt rushed and the food arrived well presented and was delicious. We liked this restaurant so much we went back for a second time during our week (the staff remembered us and were very welcoming. If you do not like Oriental, you will enjoy your meal at the Gourmet or Italian just as much or if buffet is more your speed, fear not, lots of choices with prepared food in addition visit the grill station, pasta station or desert station. The entertainment at this hotel was probably the best we have ever encountered. The house band that played primarily in the Piano bar was exceptional. They made it a party atmosphere inviting the guests and wait staff to join in or dance if they so wished. The wait staff in the Piano bar were fantastic. They provided quick service though out the show and even anticipated your needs (drinks would appear just as your glass was emptying ). This hotel is definitely worth considering, you won't be disappointed.

Hotel Roc Casa del Mar: You get what you paid for!

We have been to Cuba twice before therefore we went knowing that you don't go for luxury accommodations or great food, you go for beautiful beaches and the lovely people. Having said that the beach at this resort was short and rocky, therefore making it hard to walk far. We brought my 80 year old mother with us and it was a bit of a challenge getting her down to the beach, the stairs stop and it's a bit of a drop to the sand at one entrance and at the other entrance you had to navigate through r [... read more]ocks. At that one we had to turn around and leave since she was with us. I can't comment on the third entrance since we never used it. Rooms are average. No bathtub. No hot tub/jacuzzi either on the premises. Walk in shower was great with good pressure but the drain didn't take the water away fast enough so you had to hurry before it went over the lip that kept it from pouring into the bathroom. We asked for the drain to be cleared but it didn't happen while we were there. Walkways were not lit up well at night and often the outside lights on our floor were off. We are not picky eaters but found this trip to be the least enjoyable. There was good selection at the buffet but it was often cold and we always went when it first opened. Didn't go to all the a la cartes but the two we did go to were a bit better than the buffet. Pool entertainers and entertainment was hilarious. The resort was very quiet so it was nice not to have to play the towel on the lounge chair game. There were always lots of places to sit. Nightime entertainment was OK. We only went a couple nights. My husband enjoyed the women's costumes (g string bottoms) haha. They have good routines they just lack synchronicity. It was still enjoyable to watch. Our evening routine was to go to Mikes coffee shop and play cards while listening to the live Cuban music being played outside. Their Cappuccinos were really good and the wait staff were the best!! Thank you you made our trip. All in all we went to relax and do nothing and that's what we did.

Playa Vista Azul: Great resort

Ocean Vista Azul Varadero Cuba exceeded our expectations. Our room was amazingly clean and spacious. We didn't take the priveldge package and still had a great view of the ocean! The grounds were exceptional and the groups of rooms wonderfully laid out. This resort is on a cliff with a small beach on one side and a larger beach on the other. The larger beach was beautiful. The food was not five star but edible. We never went hungry. Staff was helpful and courteous. There was one outlet in th [... read more]e washroom with 110 v so we were able to charge our iPad and kindles. Very convenient. If I had one negative thing to say it was that they could have a snack bar for lunch on the larger beach. It wasn't a long walk to the pool BBQ however. I would recommend this hotel and look forward to returning one day.

Hotel Roc Casa del Mar: Great Resort!

This was a wonderful resort with a wonderful staff. The hotel is still new and developing and has alot of potential. Good things: -staff, friendly, courteous -rooms, very clean and spacious and modern -very easy to navigate around the resort -pools were good sized -beach was beautiful and very clean -resort not overly large, so it was nice to be close to places -wood oven pizzas and stir fry station at buffet, AWESOME! -waffle station awesome (they should have 2 there, the wait tim [... read more]e was a bit long) -I loved the coffee shop, that is a bonus for a resort. the Iced Cafe Moccachino was amazing! -bathrooms, showers were awesome Other things (not bad): -pool was missing tiles, just some maintenance needed -bathrooms need some hooks to hold towels or clothing, be very handy to have. -buffet needs more vegetables -only 2 a'la cartes, would be nice if there were one or 2 more -there is a 'privileged' area, not really sure what the difference was for that -the grounds still need to be more developed, as time goes on, i can see it developing more nicely -was disappointed that there was no club/disco on site, there was a Latino Bar, but they kept it closed. There was too much advertising for the disco offsite, so that means more money coming out of travellers pockets -24hour snack bar was not available, just the 24 hour lobby (just drinks)

Playa Vista Azul: Amazing Staff, Beautiful Hotel

Ocean Vista Azul is a beautiful, well kept hotel. Our rooms were clean and the staff were always ensuring the facilities were as well. The Entertainment staff and Pool Bar staff quickly got to know everyone and provided outstanding service. My son fell and cut his head and the staff responding quickly and had us taken to the clinic to get stitches. When we returned, they followed up throughout the week to ensure he was okay and went out of their way to help us have a great vacation.

Ocean Maya Royale: Great Getaway

The hotel had a great layout. The pool was clean and the grounds were always being attended too. The staff always had a smile and willing to go the extra mile. A great effort was made for nightly entertainment. Overall the noise level was loud until midnight. Sound carried throughout the villas. There was always something to choose from on the daily buffets. The Japanese restaraunt was delish! As stated from other reviews, bring your own pillow was a good tip. Erosion has taken away almost al [... read more]l of the beach. If that is your 'thing' this is not the resort for you. It was great being an adults only, didn't miss the young ones at all.

Hotel Roc Casa del Mar: Holding hope

Resort is new and having great success with what God provided. Weather Water Beach People. Where it fails is with their mgmt and food ( which is due to there mgmt). burgers for breakfast but no where during the rest of day. Same for fries. Sardines for breakfast but no real bacon. Many more examples. Food was a real disappointment even by Cuba standards. This was our fifth time to Cuba. Staff are the best. Rooms were modern.

Hotel Roc Casa del Mar: Totally fell in love with this place

This was a very new resort. We stayed during their off season "Hurricane Season", which was perfect for us; not to hot, not to cold. The grounds are very nice, but still under construction. I worked in the hotel industry for years, so my standards can be quite high with certain things, and much more forgiving than most with others. With that being said, this is a five star in Cuba, not North America. The resort is still being worked on in some areas. The rooms are immaculately clean, but there a [... read more]re some little imperfections like the paint job. Like I said, things most probably wouldn't notice. The hot water stopped working the third day that we were there, which wasn't really an issue for me, the "Cold" water wasn't really cold, more like luke warm. The food was absolutely amazing, and the staff, and service even more so. The service was above and beyond. We plan on going back to this same resort next year for that exact reason. I can't wait to go back.

Playa Vista Azul: Awesome Staff!!!

Awesome Staff at the pool bar, Yosnier and his gang! Awesome people! Thank you! Smiley and her gang in the Buffet! They were all so nice! Our hotel room was nice and the housekeeping did a great job of keeping it nice and cleaned up for us! The a la Carte restaurants had good food but had very slow service, our order was delayed a long while due to it being lobster night and they interrupted cooking our order to serve the lobster first. The Snack bar by the pool was great for mid day sna [... read more]cks by the pool and the snack bar down by the beach had a great lunch buffet. The entertainment group was great! The dancers were also awesome, our favorite was Abraham! Hope your ankle is getting better! There were two beaches, the better one a longer walk but much nicer, seems will be shared with the resort right next door once it is renovated so it might be busier once all opened. I definitely recommend this resort!

Ocean Coral Riviera Cancun: Outstanding Service!

Hotel grounds were immaculate, and the facility itself was well kept. No cracked walls, nor mold in the washrooms, pools and beach were checked and cleaned regularly, public washrooms were well kept. The buffet had great variety throughout the 9 days we were there, and the chefs were very accommodating. The outdoor Italian restaurant was excellent, as well as the Japanese restaurant. Both had chefs cook right in front of you and were highly entertaining. There is also a coffee shop, an Americ [... read more]an style restaurant and a steakhouse with an excellent filet. There are 4 pools to choose from, with a choice of kids pool, relaxing pools, and also the party pool. All had ongoing entertainment and you were not looking for something to do. The beach is very close, with great service from the bar staff. Check in/out was fast and efficient and the staff very pleasant. Beautiful facility!

Valentin El Patriarca Varadero: Amazing Resort, just one complaint..

My husband and I decided to stay at Ocean El Patriacra for our one year wedding anniversary. Since we got married at the Ocean Blue and Sand in the Dominican Republic, which was a great experience we decided to try another resort within the chain. Ocean is now my husband and I's favourite resort chain. The way I would compare Ocean Blue and Sand to Ocean El Patriarca is Patriarca is a smaller, more condensed version of Blue and Sand (the properties in Punta Cana are larger than Varadero). Alt [... read more]hough Blue and Sand is still at the top of our list, Patriarca was a very nice resort if you like a smaller property. Overall, El Partiarca was a wonderful resort, the grounds were always well kept, beach is probably the best that I saw along the strip, good variety of food and the entertainment team was engaging. Varadero and Cuba overall iis very safe. We took the wawa (tourist city bus) to the town of Varadero (20 minutes). We also decided not to go with the resort day trip to Havana and went on our own instead, which I would recommend to those who like a bit more flexibility and sense of adventure. Staying at a Casa Particular is very popular, inexpensive and allows you to experience the real Cuba. You take the wawa to Varadero then take the Viaazul city bus (similar to the GO here) directly o Havana. It costed us 20 CUC per person round trip. We got there early because we heard it fills up quickly, which it did. The only area of the resort that needs improvement is the service. My husband and I felt as though we were treated differently than other visitors. It may be due to demographics; we are young and most of the tourists were older Europeans. Everyone spoke so highly about the Cuban people being so friendly, but we did not experience this by the bartenders and waiting staff. We were constantly being overlooked and not given equal service. We would tip well and even display the tip on the table, however that did not change the service. Overall great stay and would recommend it to anyone.

Ocean Coral Riviera Cancun: Ocean Coral and Turquesa - first time visit to Mexico

from the moment we landed it was a terrific experience! It was a first time visit to Mexico and everything went smooth from the transfer to the hotel to the transfer back. The staff was friendly and accommodating. The entertainment was top notch. The rooms were clean and the food was great. We met other travelers during our stay & we are planning a return visit same time next year to the same resort. It was a five star experience.

Playa Vista Azul: Amazing Resort

This hotel was amazing with excellent staff! Both my husband and I had a great stay at this resort. The food, hotel staff and the rooms were great. Cannot say enough about this resort. Best one in Cuba for us.

Hotel Roc Casa del Mar: Pleasant Stay

The hotel is new and it shows. There were not many people there and service was very good. Only two specialty restaurants open all week. There is not a beach grill and you have to go to the pool area for lunch. Varadero beaches much nicer.

Hotel Roc Casa del Mar: Ocean Casa Del Mar, Santa Maria, Cuba

Great hotel and service. Excellent rooms, most with a view of the ocean on the 2nd & 3rd floors. Food in a la carte's could be better, snack bars & buffet were normal for Cuba. We would return and recommend the resort to friends.