Riu Republica: Great vacation, but...

Riu Republica is well managed. We had a good room, weather was great, walks on the beach were engaging. Restaurants and buffets, appetizing. My disapproval was in the size of the resort... and with the noisy boisterous pool sides and an overcrowded beach. What these huge resorts gain in size, they loose in privacy, exoticism and respect for nature. Is this the new trend in the Caribbean tourism? To replicate our city life in America. Hope not! I fear the loss of one of the most beautiful an [... read more]d unique natural environments with continuing invasive constructions of mega large scale resorts. Built side by side, with absolutely no natural space in between, there is no territory for nature and its species to grow and strive. By the way I have not seen many beach birds on the beach. I hope, wish, owners and their administrative staff would plan environmentally conscientious sites where architecture would blend with this unique and beautiful part of our world. Create smaller sites where we could live in harmony with nature.

Riu Guanacaste: Amazing resort!

This hotel is amazing all round. The pool is very big and never too crowded. It has a lot of different features including a large swim up bar with in-water seating. The food is absolutely amazing! There is a lot of variety and it's all fresh and delicious, plus there is always somewhere open to eat. The service staff are always happy and will do anything for you. The beach is huge and it is never crowded. There is shade under the trees. There's also an area off to the right where you can snorkel [... read more] among the rocks and see lots of great things. There are locals on the beach that sell things, but I actually find the tour operators on the beach to be awesome. They are trust-worthy and will give you great rates. The resort grounds are always clean and highly maintained. Gardeners are out all day long making sure everything is trimmed and the paths are clean of debris. Staff are friendly and helpful. The rooms are standard rooms you would get at any resort. My only negative comment would be that the beds are very hard, but I think most resorts have that issue. I recommend this resort to everyone. This is my second time going and I will go again.

Riu Ocho Rios: Beautiful resort!

My boyfriend and I just returned from a beautiful trip to this resort. We enjoyed our time there, the beach was amazing, food was very good. The entertainment at night was great, probably the best I’ve seen yet at any resort. Only complaint we had was the rooms are a bit outdated, the bed wasn’t very comfortable, tolerable but not great by any means. Our “King” bed was 2 doubles beds put together. It was a bit pricey to go here, so a nicer room would be expected. We also arrived at the r [... read more]esort at around noon, and we weren’t able to check into our room until 4:30 pm as they kept saying it wasn’t ready, it was kind of frustrating as after a long flight we just wanted to get into the room and get settled in. but other then that it’s a great place and I would recommend it!

Riu Palace Cabo San Lucas: Amazing resort

We loved the resort...it was impeccably kept. We had an ocean front room which was a suprise...they left us wine and chocolate covered strawberries and a towel bunny for our last night ..it was a nice touch .the service was awesome ....the a ka carts were just okay however...I would suggest going for the first sitting ....loved Krystal that was my favourite....my rating would be 9 out of 10 ...and I would definatly go back again!

Riu Flamingos: Hi the trip very nice

Hotel was very nice and clean and staff members were also very friendly and the pool was very clean the drinks was good beach also was very nice n clean like to go again service was fabulous room cleaner was friendly

Riu Negril: Wow 5 stars

Don't wait to book your trip. I was so worried when I booked but did I ever get it right this time. The staff were friendly and efficient. They always treated us with respect and as family. The food and the restaurants were 5 star. My husband really enjoyed the evening live bands and perfectional shows the rooms and resort are kept very clean\ We are already searching for deals to return. Thank you Riu Negril and tripcentral.

Riu Palace Baja California: A good vacation

Just came home after a 12 day vacation at this resort. Overall we were very happy with the resort. It is extremely clean. They are cleaning all the time and picking up any trash etc. You can tell the staff really care about the guests. They are always trying to accommodate any requests that you have. The rooms were very spacious and cleaned perfectly every day. We loved the bars and look out area on the second floor. It was such an amazing view. Carlos the bar manager took very good car [... read more]e of us as well as Carlos at the Gold bar. Also server in the seating area I think his name was Jose. At the morning buffet, Suzanna looked after us and always made a table for us as there were 6 of us travelling together. She also worked at night at Krystal. Thank you so much Suzanna. I also want to thank Jimenez, Rivera, Luis and Ramon at the Indian restaurant. They were all so nice and looked after all our needs. I am not a fan of indian but my group loves it so we went there 3 times. They helped to accommodate my food order so I had something to eat They were extremely happy and we had an awesome night each time we visited. Overall we were very happy with the resort. I think there are still a few kinks to iron out at the restaurants as a new resort but you can tell they are trying really hard to make everyone happy. On a side note, it was so hard to watch when people were abusing the staff due to wait times at the restaurants and service. These employees are working their butts off to make us happy. You are on vacation and no one deserves to be treated the way some of the guests were treating the staff. Everyone should be grateful to have the opportunity to travel and relax. The staff are working to the best of their ability which we thought was amazing. Thanks to everyone that makes this resort a good destination to stay. This is our second vacation at the RUI, first one at Santa Fe several years ago. I would recommend this resort for the price point, cleanliness and the amazing staff that are there to serve you.

Riu Reggae: Great resort

Resort was as most reviews said, great rooms, we had an ocean front room which was awesome , the beach right there below our room. The people were wonderful, hard working , friendly, very clean, food was good lots of variety and we loved that it was a small resort that everything was so close. It was our first time to Jamaica after being in many other destinations and this ranks right up there being our favorite so far, would definitely return

Riu Negril: 'the best vacation ever.

'don't wait just book your vacation. I was so worried when I booked my vacation, but I really got it right this time. The food and restaurants were 5 star. The hotel and rooms were spotless. The evening shows were fantastic. The staff were extremely friendly, always helpful and the service was especially efficient. Everyone treated us with respect. We are already research for deals to return Thank you again Riu Ngril and tripcentral..

Riu Cancun: Riu Cancun

RIU Cancun Hotel resort is very modern,walking distance to Cancun's vibrant nightlife and shopping area. Large pool complex, Jacuzzi and spa. View are so unique calm and delicate luxury impeccable service,full of attention take my wife there anytime she'll be grateful.

Riu Reggae: Great Vacation Spot!

You couldn’t ask for a more convenient location, 4 min. from the airport. Let the vacation begin! The grounds and beach are so clean and well manicured. The staff are beyond amazing! Even after working 12 hrs they always are full of energy and very interactive. The food... wow... something for everyone! I had the best location for my room, directly above the entertainment looking out to the ocean and view of the entire resort! Some people would complain of the noise from the entertainment fro [... read more]m 9-11 at night, but for those nights you are too tired to partake, you can enjoy it from your room. All inclusive water sports were fantastic. This is the first time I didn’t do any off site resort excursions because I never once got tired of the resort in my 7 day vacation. This resort is also wheel chair accessible and convenient for those with mobility impairments. Small resort with a great layout. Book it, it’s a must! I highly recommend booking via Trip Central for all your vacations. They never disappoint!

Riu Palace Costa Rica: Amazing resort,Amazing people

My wife and I just came back after a week at the Riu Palace........I will give you a honest review........the food is awesome,beef in all restaurants as good as the Keg if not better,and I normally don't think beef in the Caribbean is very good.....we did not have a bad meal the whole week...we are beach people and spent the whole week at the pools.....there are a few pools to choose from,relaxing pool,active pool with basketball nets,pool with volleyball net and the rowdier pool bar......beach  [... read more]is not great to swim in and not many people went in the water.....but great to walk and see the monkeys........the rooms are very nice and modern with a high end hotel quality bed that is comfy as heck....pillows need some help lol......coco beach is where you want to buy gifts to bring home.......our highlight of the trip was our excursion which we booked with Marco Polo Adventures.......We were able to customize a excursion to do everything we wanted to do in a day and it was awesome!!! Marco made this trip very special for us,he is very passionate about his country and is very knowledgable and speaks perfect English.....we had a private tour with Marco and his driver and learned a lot about Costa Rica while driving to our destination and felt like we knew him for years in how comfortable he made us feel......he is dedicated to being there for you and makes sure you are happy.......You can find most excursion people near the beach.......I would suggest you email Marco at Info@marcopoloadventurecr.com He will make this special for you also trust me......let him know Allan and Chris gave you this info and he will make sure you are treated like family.......Have a great Costa Rica vacation!!!

Riu Palace Paradise Island: Amazing Hotel!

We loved our stay at Riu Palace in Bahamas! It is an excellent Hotel! 1 - Very clean. The staff does an excellent job to keep everything clean! They are always cleaning the outside floor around the pool, bar and beach access. Also collecting any garbages during all day. 2 - Staff is very nice, the waiters are amazing! Always smiling and ready to assist you. 3 - We could get drinks at the pool bar at any time and no problem to stay at the bar pool. 3 - The hotel has great entertainments every [... read more]day. 4 - Rooms are very nice and quiet. 5 - Food and drinks are wonderful. 6 - No problem at all to go to the a La Carte restaurants. Did not wait too much! 7 - The beach is gorgeous! 8 - The pools are heated. They are awesome! 9 - Way to go! Thanks Riu Palace, we had an incredible vacation!

Riu Palace Antillas: "PARADISE"

The grounds are well kept, the staff is very friendly and accomodating, the food was excellent. A relaxing place to unwind. The rooms were clean and the maid service was excellent, they went the extra mile to please.

Riu Guanacaste: Very Disappointed

This hotel has obvious management problems. It took 3 trips to the front desk to get someone to come and fix the lights. Bathroom light did not work, bedroom light did not work, after 2 days they fixed the lights. Due to the noise from the live entertainment below our suite we moved to the other side of the hotel. Quiet room, however, the toilet did not work. I opened the lid to find that the chain connecting the flapper was broken and only had a 4 inch piece of chain left which they had used [... read more] thread to tie to the plunger. They came and fixed it with guess what...thread. Obviously maintenance has no spare parts. Restaurants with seating for about 100 persons would only let in 25 at a time. We were told to come back in 2 hours. All the restaurants on site did the same - only sat limited number of diners and quite obviously were understaffed. No bell boy service. Somebody needs to initiate some better management procedures and policies.

Riu Flamingos: Excellent resort.

Truely enjoyed this resort. Beautiful gardens, wonderful, friendly staff and good food. Programs were good. and facilities excellent. Had a relaxing time with jacuzzi, hot rock massage, pool activities and walks on the beach. Only the sea was rough. Wouldn't let the best of our swimmers swim. He was constantly being thrown back onto the beach. Poor guy. That's a reflection on mother nature and not on the resort. The resort itself, reminded me of beautiful palaces in India with beautiful gardens. [... read more] Only thing missing were the peococks. Thanks Eliana for arranging the details for us.

Riu Palace Riviera Maya: Riu palace Riviera Maya

Excellent hotel at good location ,at playacar gated community. Good quality food ( less salt and sugar recommend ) very good overall service and value for money, close to other Riu hotels nearby. Entertainment needs some update not quite commensurate with hotel's class.

Riu Palace Paradise Island: Great hotel

I will point out the only 2 negative. The beds are too soft; for me. Secondly, the junior suite ocean view is not actually a suite, its a room with a small table and 2 chairs. The balcony is tight. The suite I thought we booked is called a superior junior suite! The restaurants were fantastic especially the Krystal. Hotel was renovated in 2017. Staff are so nice ALL of them! Although, people are selling items on the beach, if you politely say no thank you they go away. Not like in mexi [... read more]co where they harass the heck out of you. Look for Big John on the beach for an incredible foot massage and entertainment lol I'd go back to Riu in a heart beat!!! Also Tripcentral was amazing to book with - better than Selloff vacations who I previously booked with. Great job Tripcentral :)

Riu Flamingos: Amazing resort

We were 8 of us in the group. Had a great time. All good. The staff is very friendly. Best resort I have ever been too. I have been to a lot of them. I will go again for sure. We were happy with the food and rooms. Very clean and spacious rooms. The only thing was that the beach is not calm and so we didn’t go in the water and I found out from reviews that it’s like that the whole year. But we all will go back for sure.

Riu Guanacaste: Never again!

First, the flight was delayed. The wings needed to be deiced and this was reasonable then they said we needed to refuel due to weight and head winds and that we would have to fly to Windsor from Montreal to do this. We did not arrive till supper time instead of lunch time and we lost the first day of our vacation. The Sunwing air plane did not carry sufficient food for the entire plane and ran out about 2/3 of the way back. With Elite Plus we were supposed to have separate boarding and luggage [... read more] drop off, although there was a elite plus baggage counter it was never staffed both in Canada and in Costa Rica. We flew out of Montreal and that was a mistake. If I were a Francophone I would be suing Sunwing. The stewards spoke French and if you asked for something in English you were either ignored or answered in French. Again on the way home the plane was delayed due to ice rain, (not Sunwings' fault) but their staff at our hotel in Costa Rica were unable to tell us when the plane was expected to arrive in Canada and were condescending when asked, answering they had no idea 'sweetheart' and they were not responsible 'My dear". To add insult to injury, they flight was long Sunwing sales pitch, food, duty free, Sunwing destinations, blankets, and ear phones. The inflight movie was reruns of Big Bang Theory, Sheldon and other TV sitcoms. If I wanted to watch reruns I could have stayed home. This Riu Guanacaste is the worst hotel I have ever stayed in. First room was located directly above the stage area for the nightly entertainment and the lights in the bathroom and on one side of the bed did not work. Took two days to have the lights fixed which meant showering in near darkness. We also requested a move to a different room which also took two days to accomplish. We were told to come to the desk between 11am and noon to exchange keys and a bell boy with a cart would help us move. This is a huge hotel and requires help to move. We went down to the desk as ask and were told to come back in at 12:30. Again we went down to the desk and we told that the room should be ready at 1:30. After 3 trips to the front desk, a 10 minute journey from our 5th floor room to the front desk in 100+ temperature, we decided to call the front desk to ask if it was ready and were told they would not tell us on the phone but that we would have to come down in person to find out. Still the room was not ready and a final trip to the front desk at 3pm got us the keys to the new room. There was no help with the move, we were expected to move all our luggage from on side of the "U" shaped building to the other ourselves. The new room was quiet but the toilet would not flush. The chain for the flush was tied together with thread and the thread had broken. They did fix this the same day with more thread and the only way to flush the toilet for the remainder of the trip was to lift the back of the toilet lid that the chain was connected to. Dinner was another problem. You could not make a reservation but again had to line up in 100 degree, not air conditioned, temperatures at 5:30 p.m. and wait for the restaurant to open at 6:15 p.m. They only let 25 people into the restaurant even if the restaurant held 200 people. We asked why we could not be seated at the empty tables and were told company policy was that only 25 people could be seated, the rest left empty for the next twenty five and were told that the soonest we could get a table way 7:45 p.m. and would be given a beeper. The hostess was rude and told us that if we wanted dinner that we would just have to come back. I asked about a buffet and she said that there was none. I went to main desk who told us there was a buffet and gave us directions to it. The second night we decided to wait it out and when to the Steak House, waited until 7:30 when our beeper went off and went to dinner. The menu if preset in all restaurants, the only choice in the main course, in the Steak house it is fish, chicken or steak. We ordered the rib eye but what we got was a sandwich steak that was 3/4 fat and grizzle. We never lined up for dinner again. We ate at the buffet every night. The food was terrible, fatty meat, over done fish and underdone chicken and turkey. We lived on pasta and french fries. I would not go back there if it was free.