Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Rejuvinated  - 

Verified Purchaser

Paradisus Princesa Del Mar: Very relaxing vacation

We got in very late (4 am) so there were not many staff on. We got checked in and taken to our room fairly quickly considering. Our first room was not acceptable so we asked for a change when we got up the next day. Change was easy and the new room was significantly better than the first. If we had stayed in the first room, it would have been a crappy stay. New room was good, clean and quiet. This is not Canadian standards for a 5 star but we were not in Canada. The staff were mosty reall [... read more]

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Private  - 

Verified Purchaser

Melia Las Antillas: Not a 4+ star resort!

Hotel needs renovating - rooms all need some tlc and the lobby leaks, a lot, when it rains (which it did for several days). Smoking seems to be everywhere, especially at the entrance of the hotel. Had to change both rooms as one A/C very loud and door not locking in one room and toilet not working in the other room. Had to justify why we wanted to change rooms but persisted and got it done. Food is very repetitive and limited for anyone not eating pork or pork products. Dessert and fruits pretty [... read more]

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Mariana  - 

Verified Purchaser

Tryp Cayo Coco: Best place on Cayo Coco

Tryp Cayo Coco has always been the nicest place on the island. With its white-sand beach and good stretch of shallow water resting at the beach is welcoming and enjoyable. Rooms are well air-conditioned to compensate for the heat outside, have all the necessary stock of drinking water, towels, warm shower water, hairdryer, mini fridge. We are at the buffet as we were vacating with 2 small kids. The buffet always has soup for the kids, fish, chicken, beef and pork, along with good variety of sala [... read more]

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Beautiful but Boring resort

The hotel resort has a big lobby, beautiful beach and huge pools and most specially friendly and attentive staff however, we find it boring because it is lacking in entertainment and fun : Daily scheduled activities not followed. No pingpong table, no pool table, no pool basketball, no waterpolo net, does not lend the volleyball to guests any other time except 4 to 5 pm. Game at the pools is only at 4 pm for approx 15 min. Evening entertainment is very short. Worst of all are tons of mosquito [... read more]

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Private  - 

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Hotel Camino del Mar: Beautiful Resort

Grounds: Very well kept. Public Areas: Very clean and neat. Ample seating at lobby, and ample lounge chairs at the beach. Rooms: Spacious and clean, bed is comfortable. Dining: Variety of food, something for everyone. By Cuban standard, food is very good. Staff is very courteous, friendly and helpful, service with a smile all the time. Fishing on the pier was excellent. Caught a lot of moharas and a snapper, with calandraca (worms), provided by local Cubans. We had a wonderful vacation. J [... read more]

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Sally  - 

Verified Purchaser

Sol Cayo Coco: Paradise

Nice place to rest Beautiful beach, good services. Definitely go again. Recommend to family's with children. Food have good quality but not a lot variety. Fruit was very good. Do not forget to bring after bite cream.

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Private  - 

Verified Purchaser

Memories Cayo Largo: Redécouverte extraordinaire d’un beau site!

Nous avons redécouvert ce site avec des rénovations et ajouts. Cet hôtel et île est l’un des plus beaux aux monde. La température était toujours de 32 o et le soleil était au rendez-vous! Le personnel est tres sympathique, surtout plusieurs d’entre aux que nous connaissons depuis plus de 16 ans. Ils sont toujours contents de nous revoir.

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Private  - 

Verified Purchaser

Memories Cayo Largo: Sol Cayo Largo

Arrived June 14th for one week. The weather was amazing 31-32 and sunny all week. The beach was ok. We spent more time at the pool which is clean and beautiful. The room was nice and clean. The food was good. The service was excellent! Perfect place to relax.

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Private  - 

Verified Purchaser

Hotel Camino del Mar: Nice resort close to fishing pierced

Melina Cayo Guillermo is a nice quiet resort with a beautiful beach and amenities. As this is Cuba the food is basically the same every day but one can usually pick out something to eat. Very nice property but the units and buildings can certainly use some updating, however this may be a constraint of being in Cuba. The public area bathrooms are well kept.

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Private  - 

Verified Purchaser

Tryp Cayo Coco: Wonderful stay as usual!!

Stayed June 14-21. Always a great time at the Tryp!! Fantastic weather, beautiful view and great food. The staff is why we come back time and time again. From the moment we arrive to the moment we leave, they always ensure we are treated with great care. Just to name a few great bartenders; Julio Caesar x 2, Guillermo x 2, Michael, Uberlandis, and Eduardo. Also some other notable staff in managment; Ladys, Gelly, William, and Arelys. Thank you for truly making our vacation a relaxing holiday!!

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Private  - 

Verified Purchaser

Melia Internacional: Not Worth The Price!

Rooms could use an alarm clock and maids didn't thoroughly clean our bathtub and didn't change bedsheets. Unless all their bedsheets have stains... We knew coming into Cuba to keep our expectations low for food. We found this resort's food was utterly terrible. Food was either overcooked or undercooked. We ended up eating mostly from the fresh cooked pasta station. Chef's there were great. It was a hit or miss with the waiters/waitresses. Possibly because they are all over the place rather the [... read more]

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Darren  - 

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Melia Las Americas: Good Resort, Dated Rooms

The resort overall is good. If you get an older room, the room is very dated. The food was good for Cuba and the staff were very friendly. The pools were not busy, you were always able to find somewhere to sit to eat or sit on the balcony.

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Lizzyt  - 

Verified Purchaser

Melia Buenavista: Another wonderful stay

My partner and I traveled to the Melia the week of June 9 and were rewarded once again with beautiful weather and an awesome experience with the staff at this hotel. We would like to thank our butlers Edel and Lili for perfect service and making each day comfortable and pleasant. Our dinner reservations were made for us, a lovely snack plate delivered to our room everyday and of course wonderful conversations were had with both of them. The restaurants were well equipped and the food was wond [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: Brits from Scarborough Ont

We stayed in the Melia Marina Varadero. The service was exceptional and All Inclusive was indeed "all inclusive" with convenient drinks/food access from Beach to Pool to Lobby. All staff at all levels could not have been more helpful.

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Adel  - 

Verified Purchaser

Melia Las Americas: Wonderful resort

The hotel located in very nice spot in Varadero. The sea beach is very clean . The staff are helpful and friendly people. The room was quite neat and calm, the room service was very active and change and clean everyday.

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Cuba87  - 

Verified Purchaser

Tryp Cayo Coco: Loved it. Felt like home

I had an amazing time. The atmosphere at this resort is unmatched. You can see they are working as hard as possible to upgrade and improve quality after being devastated by hurricane Irma.Will be back

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Established resort

This hotel (adults only) is run really well, and all staff work as a clockwork. Food is always fresh with a good selection of fresh vegetables and fruits. At lunchtime, in buffet restaurant they offer a variety of fish, seafood, chicken and meat cooked by your order. There are also several a-la-cart restaurants. The grounds are vast and very well maintained. Night entertainment is first class starting with a professional piano player and then continued with another two artists or bands. Generall [... read more]

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Private  - 

Verified Purchaser

Sol Palmeras: Beautiful Beach!

This hotel and the grounds are huge, with many bungalows as well. The best part was the beach, which was clear, cool, shallow for a great distance, and a beautiful shade of aqua blue. If you speak Spanish, you will be happy here. If not, you will feel like you are in the minority. If you are a senior citizen, be prepared to stay up later than usual in order to catch the live shows. They don't start until 9:30 or 9:45. Don't expect there to be many things in the way of activities for you du [... read more]

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Alphonse  - 

Verified Purchaser

Sol Varadero Beach: Stayed at the Cosmanot

It was very high end, nice and clean, service was excellent. Wasn’t a lot open at the time I went due to the season low time but enjoyed my stay very much. Would like to return but at a different time as I found it too hot for me.

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Private  - 

Verified Purchaser

Melia Las Americas: Another amazing vacation

We have been to this hotel over 20 times. We brought our friends with us one year and they loved it also so they have been returning with us at least once every year. The staff at this hotel are the best. Just relax and don’t be in a hurry and they will look after you. The beach here is wonderful. The hotel is kept very clean. I would recommend this hotel to anyone.

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