Ocean Riviera Paradise: Great family-friendly resort

We visited this resort with our nearly 1 year old and our 3 year old. We stayed in the Daisi hotel, right near the water park, pool, park and kids corner. This was perfect for us as our baby still takes two naps and our 3 year old also naps once per day. We were able to split up when needed and take turns staying in the room or on the balcony with our sleeping babies. The room itself was pretty outdated, and missing a mechanical inside lock to prevent our son from escaping the room. That was ann [... read more]oying, as we had to put a suitcase in front of the door as an obstacle to at least slow him down. The food at the resort was delicious. We most often frequented the buffet, as our kids were hit or miss when it came to appetite and mood, so the buffet ensured there was always something they liked and we could leave quickly if one of them had enough. The lobby was very nice and was a nice escape from the heat. I pushed my baby around in the stroller in the lobby every day to get her to fall asleep. There were many activities at night for kids, and my son participated nearly every night. The beach was not great, but we spent most of our time at the pool. This is the perfect resort for families with young kids.

Blue Diamond Luxury Boutique Hotel: Nice location, but

The food was great. Everything is à la carte. Only 2 restaurants. We had to call reception to get bathroom amenities. The plunge pool had to be filled daily because the drain was plugged with a rag. We had to ask for it to be filled daily. Beach towels went quickly. The bathrooms at the Aquamarina restaurant need to be updated. Our backyard patio was lovely. The beach did not have enough lounge chairs. The bikes need to be replaced. The resort is tired and needs a do over.

Royalton Riviera Cancun Resort and Spa: Treated like royalty at Royalton Riviera

Loved this resort. Huge property, beautifully manicured grounds. Fabulous buffet and lots of a la carte options too. Several pools to choose from and nice beach for walking. Entertainment team were lively and engaging. We were upgraded to a presidential suite in building 5 - so very nice. No complaints.

Hotel Castillo Huatulco: Wonderful Resort

This hotel has us coming back each year. The staff are wonderful and very friendly. The food is great and a lot of variety. The rooms are very clean. The beach club also has wonderful staff and the food is amazing!

Las Palmas by the Sea: Great resort to relax

Older resort but very clean. Food was good but for the price you pay you can go out for supper. 2 pools, one for adults only and it’s heated. Not to much English or French speaking workers.Third time there to relax and that’s what we did.

Catalonia Royal Tulum: Wonderful

The room was great, grounds beautiful. Staff are so friendly and helpful. They are also knowledgeable and attentive to food allergies. The beach is seaweed and rock free and the pool activities were great.

Iberostar Selection Playa Mita: Disappointing Experience

The resort itself has loads of amenities, is very well laid out and the grounds are beautiful. There are also loads of chairs around the pool at all times and a very good area for children. While the public areas are kept very clean, there are maintenance issues. The sink in our room leaked on the shelf below, the air conditioning couldn't be adjusted and nothing was done about either issue during our stay. While those were minor issues, we did have a major issue with the food. We found the food [... read more] quality to be disappointing in the buffets as well as the specialty restaurants. The food was almost always cold whether it was on the buffet or served at a specialty restaurant and the vegetables were often very undercooked.

Riu Emerald Bay: Riu,amazing resort

Riu resort was a fantastic trip,grounds in resort are well maintained. Food was great in all the different restaurants,lots of choices. Staff was excellant,friendly and always helpful. Superior rooms in newer section were excellent. Entertainment at night time was always a fun time.

Grand Decameron Complex Bucerias Trademark: fun place amazing sunsets

improved over last year i will be back lol, bar fridge in the rooms ,beds were upgraded ,, large drinking water every night in room ,,new keyless room safe and towel bars on balcony to dry wet suits and tank tops and towels , very clean grounds bartenders are on top of it all cheers to aldo

Barcelo Maya Tropical: Great Resort

The hotel is beautiful kept super clean and the staff are so friendly. The downside is there is not much to do at night. Night club opens late and the piano bar is only for an hour! The rooms are damp and a bit smelly! The beds are super comfy! Bring your snorkel gear. There are plenty of fish and sea turtles to be seen.

Luna Palace: Transfer and communication Issue

The hotel was basically great. However, as weather was cool in first few days, our request for an extra blanket never was fulfilled. Hotel phoned West Jet Vacations for time of bus pickup for us but time given was one hour later and we missed the bus and had to pay for taxi transportation. We were waiting close to the pool where they had a loud speaker which could have been used to call us.

Krystal Grand Cancun: Awesome resort!

We were pleasantly surprised with this resort. After reading some very negative reviews, we were very happy with our stay - the staff was beyond friendly and was very good to us. Food was great!! The beach was incredible...one of the best in the area from what we saw on our travel thru the week. We stayed in the Altitude tower - our room was beautiful and clean. Jahir the bartender provided great service as well as Zacarias in the Risoto restaurant. The manager in the Risotto (sorry forgot hi [... read more]s name) was always accommodating. These guys know how to work and are so friendly. I have zero complaints on this place - would definitely come back again. Kudos to all the staff that worked very hard all week. We had a great vacation

Seadust Cancun Beach Resort: OK Resort if the price is low

We have been going to this resort for the past 14 years. It was at its best back then when it was called the Great Parnassus. It has gone through a few ownership changes since then and the quality has steadily declined since. When we first started going there it was a 3.5 star and we thought it should be a 4.5 or even a 5. Now it truly should be a 3 star. There are still a lot of good things about this resort but only if the price is lower. It is a very large resort with a lot of people and no w [... read more]here near enough beach chairs to go around. Every year we go there seems to be fewer and fewer and this last time hardly any. They used to have a great adult pool area with additional chairs, two hot tubs, and no kids allowed. They have changed this to allow only people that have signed up for the time share program. This was a disappointment for us as our kids are grown up now and we continued to go to this resort as the adult pool was a high point. The food quality and variety is ok but again has declined over the years. The steak house used to have lots of options and was very good. Now there are few options and it is mediocre. You can pay out of pocket however and have an upgraded meal. This seems to be the theme of this resort now. Pay extra for things to be better or sign up for a time share to get better treatment and access to the whole resort. The staff there is the high point especially service on the the beach. The service staff is amazing. Although we probably will not go back for a tenth visit. I would recommend this place conditionally. If you can get it on sale for a 3 star price, then you will have a nice time there. If not then I would suggest trying somewhere else. I suggest to the resort to speak to the previous owners and try to restore it to its past glory. Beach - beautiful, great service, hardly any chairs - get one by 06:30 or you won't Pool - typical, very loud, lots of kids, lots of birds, slow service due to large area, - get a chair by 7:00 Service - great Food - good, less variety than other resorts, a la carts are easy to go to but not great quality Rooms - dated but nice, upgrade to the ocean view suite if the price is right it will be worth it Value - we got it for a very good deal, as long as you find a deal on it it will be worth it Location - perfect location

The Pyramid Cancun: Beautiful outdoor resort

Great value for an absolutely stunning blue beach. The outdoor layout of the pool area and bars are really well placed and it’s easy to get back from the beach to the resort. Rooms were a little musty at times, but overall good value.

Canto Del Sol: Typical resort

This resort has a Mexican charm to it. It is in need of renovations though. Bed in our room needed to be replaced, it was disgusting, dirty foam pad and mattress. The food was pretty good and nightly entertainment was good. Staff at buffet restaurant were friendly, front desk staff could be better. We couldn’t seem to get face cloths after talking to them several times. When our room had issues they got someone on it fairly quick. We hardly sat at the beach as palapas were very low. Beach was n [... read more]arrow and steep, hard to walk on. Better drinks at lobby bar than pool bar. I would not return to this resort.

Pueblo Bonito Sunset Beach: Amazing resort

This resort was beautiful. My wife and I had a great time there. The service was fantastic. The food delicious. The beach amazing to walk, but not swimmable, danger signs and patrols prevent anyone from swimming. It was beautiful to see family of wales as we walked long the beach. Would definitely go back there.

Ocean Coral and Turquesa: Okay resort

The rooms were clean but outdated. Water pressure was low and couldn’t get the right water temperature. It kept getting scalding hot then turned cold. Food was okay but nothing to rave about. Staff were very friendly. Lots of sargassum but they tried to remove as much as they could daily

Barcelo Maya Tropical: Great Resort, pools & beaches are lovely

The grounds were great, very clean, staff very good. Food very good, lots of chooses. Great nightly entainment, and things to do. Only problem is I found it damp, could use a better hvac system, but otherwise had a great time.

Dreams Puerto Morelos Resort and Spa: Pleasantly surprised

We stayed at the Hyatt Ziva Riviera Cancun in January 2025. After reading a number of bad reviews I regretted our booking however, we were pleasantly surprised at how much we enjoyed this resort. Pro's-location is just 30 minutes from airport, hotel is a perfect size if you have small children or mobility issues, food was excellent, staff were some of the nicest we have encountered in all of our travel, pools were plentiful and they had good lounge chairs, you could get as many beach towels as  [... read more]you wanted, no bracelets required, no reservations required, good brand liquor including canadian whiskey, rooms were a very good size and beds were comfortable, plenty of drinks in the mini fridge, good nightly entertainment, check in and out very easy, Con's-beach is not the best. You can sit on it but because of erosion, it is small. All but main pool was cold and not enough umbrellas, they could use about 100 more around the resort pools. A pro was no reservations for restaurants but if it was full you had to stand in line, they need to get those vibrating pucks to let you know when a table is ready so you can go and sit by the bar while waiting. The road to the resort is ridiculously bad but has been for many many years. We found the dinner buffet very limited however the breakfast buffet was great. They have had some very bad reviews in the past and we could see that they took them seriously and have worked hard to fix those issues. I would not hesitate to recommend this resort.

Blue Bay Grand Esmeralda: Okay resort

Not enough beach chairs for half the resort at either pool. One bartender at each bar so the lines were ridiculous. Night entertainment was fun and kept the crowd happy. Coffee bar doesn't open until 10: 00 am. Huge resort with little to no shuttle services to the beach. So if you can't walk long distances forget this place.