Muthu Colonial Hotel: Sadly Disappointed Again

We were hoping that things had changed from our last visit. My husband and myself don't ask for a lot. We would like a toilet that flushes, a shower that works and air conditioning that works also. Not much else. Very simple....the things that we thought we had paid for. The plumber fixed our toilet twice, yet the only way to flush it was to take water from the bidet to fill the tank in order to flush it. This went on the whole week...we were told it was being taken care of. For half the week, o [... read more]ur shower was scolding hot, no cold water. The second half of the week it was freezing cold, no hot water. The final night we actually had warm water. Our air conditioning made noise, blew air and that was about it. We will not be going back . Beyond disappointed with the treatment of some of the staff there.

Iberostar Origin Laguna Azul: Perfect Paradise!

This resort is simply amazing! Beautiful buildings that makes you feel in a palace. Large inside/outside Lobby area. Impressed with english speaking staff at the reception and bars. Very friendly staff. Our maid was the best with funny swans designs in out rooms each day. Family ocean-view room well worth it. Spacious and very convenient. Lots of different food options at the buffet and beach snack bar is hidden but very good. A la carte restaurants were easy to book and we enjoyed tasting new t [... read more]hings. There are 3 pools, main pool has entertainment and quiet pools are great as well in order to get away from too much people or music. Beach is awesome! just enough entertainement and music the rest of the day, free paddle-boats which we enjoyed a few times! Night shows and discotheque, spa on the resort as well. Very impressed and would definately go back.

Iberostar Origin Daiquiri: Great resort

We stayed at this resort for 7 nights. it was really an awesome time. The resort staff are very friendly and polite, the food was great considering that we are in Cuba where they do not have everything available to them as we do. Clean grounds and only 2 bugs bites all week. That was a great relief. I would go back no problem. It's really more of a family resort so if your looking for partying this is not the place for you.

Iberostar Origin Bella Vista Varadero: Definitely not a four or four/half star resort.

Rooms were very clean and cleaning staff were very good.Ceramic tile floors in the halls had many broken ones and were patched with cement.Every second light in hallways were not working and the end of the hallways were dark.Very spooky.Some stairwells had no handrails so you had to hang on to the wall.I have a slight mobility issue which made this dangerous.There were Two elevators at the far end of each hall. Of course where I was there was a broken one. The second elevator worked sometime but [... read more] not always forcing you to walk to the other end of hall and wait.Remember there are approximately 940 rooms. Adult floors are on the top floors.I had a room upgrade and as such, was allowed to eat at the eleventh floor dinning room.The young women at the grill was quite pleasant,always smiling and spoke extremely good English which made us feel at ease. I wish I could remember her name.Management should offer staff some English classes to get by. We are your customers.Food at buffets we’re sub-par.and again many many people squeezing in the same buffet.They offered for example spaghetti where the chef would let you choose the sauce and what you wanted in it.Most times a line up of ten to fifteen people would wait a while to be served as he was the only one doing this.They say towels left unattended on lounge chairs could be confiscated and you could be responsible for a replacement($15.) but I didn’t see anyone removing theses.A large hotel with nine hundred rooms should have more than three hundred lounge chairs.so by all means, get up early and put your towel on a lounge chair and claim your space.The upgrade allowed for swimming in the adult pool but people would go in there anyway.No security seen anywhere made me feel unsafe. As I had stayed at four different iberostar resorts, this one was scrapping at the bottom and I will attempt a stay at another resort.Thank you Bella Vista for opening my eyes.

Iberostar Selection Ensenachos: Great resort, relaxing vacation!

Hotel was lovely, clean Food was good Room was really nice Spa suite 2025, close to everything Beaches were beautiful! For 2 pesos you can take the tour bus to the Estella market or 10 pesos in a Cuban taxi. We had pizza at the little restaurant there for 4 pesos or so..it was very good. Very relaxing and quiet in Spa area +18. Would definitely go back!

Iberostar Selection Holguin: Great Resort in Cuba!

We just returned on March 9/19 after staying at Iberostar Holgian for 7 days. Resort grounds are spread out with golf carts routinely traveling around from the main lobby, beach and pool areas. Although, the Iberostar beach wasn't usable as dredging work was being done we were able to use the beach at Playa Presquero (resort next to Iberostar). Our rooms were amazing with comfortable beds, etc. Staff and food were great too.

Iberostar Origin Daiquiri: First time at the resort and won't be the last!

Rooms were clean and comfortable, great view of the grounds and the ocean. Unlike some of the other resorts, this resort really does have a Cuban feel to it, with the architecture and the colours. Enjoyed the buffets and the two a la carte that we tried, always fresh and flavourfull. Staff far exceeded my expectations of Cuban hospitality, and the shows at the poolside and evening shows were entertaining and fun. Bingo was a bit repetitive though!! lol We will return.....hopefully with t [... read more]he whole family next time!! Will recommend the resort to anyone who will listen!

Iberostar Waves Paraiso Beach: Wonderful resort

Very nice everything ,the hotel ,the pool ,the beach ,the restaurants ; the lobby open to the garden ,the wieu with the birds ; the food was very good and tasty ,fresh fruits many colourd.We enjoy all these very much .

Iberostar Waves Costa Dorada: Great well run resort

The beach is not great if that is high on your wish list. The pool area was very nice with lots of shade available if you get up at 5am. Yes it is one of those places. Nothing like getting up at 530am just to get a couple seats around the pool. The food was very good as good as any inclusive place I have visited under $2000 per. Drinks were good as was the bar service. The weather was fantastic for our week which is very important. Tips will get you better booze and service at the lobby bar.  [... read more] Loved the area just wish it wasn't so packed with people. Also one of my friends had a cane and got around the place easily but needed a ground floor room.

Iberostar Selection Hacienda Dominicus: Beautiful resort

We had a wonderful time at this resort. The food was really good and the grounds were spectacular and so well kept. Hope to return next year again. We loved some of the additions since our last visit and the staff are very friendly and attentive. We were sorry to leave.

Iberostar Waves Costa Dorada: Great value resort

Beautiful grounds, very clean, friendly staff, great pool but showing it’s age. Best food we had at a resort. Lots of variety. Great entertainment. Would of preferred more live music in square for dancing.

Iberostar Waves Punta Cana: Our third time.

We like this resort . It was our third time there. The last time we were there was 2013. There are some things different from the last time we were there. One of the pools was redone and now the other one will be in the summer. It really needs it. The food was good. We could always find something good to eat. The room could use a bit of a refresher. The Wifi...internet was awesome. We got full bars anywhere we were on the resort and it was free. Maria, one of the pool waitresses is so awesome. E [... read more]veryone loves her. I was disappointed that because it was our 3rd time there that they did nothing special for us. Also we only had one day that housekeeping made a design with the towels. The weather was beautiful and I love the beach so much.

Iberostar Waves Paraiso del Mar: Amazing Resort

Exceptionally clean resort. The staff are responsive and courteous. We had a great time. It is a large resort so doesn't seem crowded at all. The excursions that are available provide something for everyone. I will gladly return.

Iberostar Waves Paraiso del Mar: Amazing resort

Fabulous resort, grounds were gorgeous and very well maintained, staff were always friendly, helpful and hard working, the food in the buffets was good- lots of selection, we really enjoyed the a la carte options with the Japanese being our favourite- a fun interactive show with amazing food!! The pool was gorgeous, a winding pool with lots of areas to relax or be entertained- it never felt crowded . The beach was beautiful with lots of chairs and hammocks.We had an amazing vacation and would go [... read more] back in a heartbeat 💗

Iberostar Origin Playa Pilar: Very nice place.

This is a typical Iberostar hotel. Overall decent, clean hotel and most of all very friendly personnel. Went there with my whole family. My two kids, who have been entertained every day by absolutely amazing entertainment stuff, were delighted with pleasant activities. Our room was ocean view upgraded without any additional charge, clean and spacious for a family of four. In terms of food, really stand out the complementary Japanese Restaurant with not only very tasty food, but also entertaini [... read more]ng chefs prepping your meal. Overall we were very pleased with our stay at the Iberostar Playa Pilar.

Iberostar Origin Playa Pilar: Good resort

Room hotel was clean, but beds and pillows very uncomfortable!! food was good, they should work on drinks more, entertainment was really nice. Beach was rocky like u can see on the pictures, but weather was really nice, what I didn’t like was reserving beds on the beach, it was sign to “do not reserve” and people were doing this anyway, they came for one hour in the morning then they disappeared and showed up again afternoon, all day bed was taken, they should do something like reserve in [... read more] the reception or something. Pilar beach was beautiful! Recommend to everyone! Overall was really nice

Iberostar Origin Tainos: Amazing Resort!

Iberostar Tainos is a fabulous hotel, from the moment you arrive you are greeted by smiling staff at the front desk. Guest services, Giselle is the best, she is there to help you and to make sure you are happy and that everything is to your satisfaction. The lobby bar, Esperanza, Willie, my night time bartender and server you guys are the best! The pool bartenders are great as well. The Animation group, what can I say, you guys are always trying to get everyone involved in the activities and mak [... read more]e sure we’re having a great time, and then you’re there to entertain us at night. We stayed in the bungalow and it was great, the room was clean, our cleaning lady made sure we had water, and I loved the creative things she made with the towels. The grounds are very well kept, the food was very good, no complaints, there is something for even the picky eater. This is a smaller resort and everyone knew you and treated you like family, that is what we liked the most!!! The beach was to die for, the water crystal clear and warm. We definitely will be coming back to this resort for all the above reasons. I would recommend this resort to those that want that family feeling and to making friends for life. Gracias!!!

Iberostar Waves Costa Dorada: Great resort.

First time at this resort but we felt comfortable as soon as we checked in. The grounds and the outside facilities were well maintained. The staff were friendly and accommodating. One area of weakness was in the buffet restaurant where the staff often had difficulty in keeping up with the demand for dishes, glasses and cutlery. Overall we enjoyed the resort.

Iberostar Waves Paraiso Beach: Good time in a beautiful resort

This was our first stay at an Iberostar property. We stayed at Paraiso Beach which shares facilities with Iberostar Del Mar and combined it is a relatively large resort. First the staff working in the resort is doing an excellent job in almost all areas. We found they were very friendly and always with a smile. The facilities, lobbies, grounds, restaurants and rooms are well maintained and very clean. Check in was not the best. I am not sure if most of the staff was on training. It was a lot  [... read more]of pressure from the concierge trying to convince us to go to the Iberostar Plus presentation at Mayan. The pool is big and always clean. One area was closed for some maintenance. The meals were okay, the buffet had a large variety of food, we found the meat and fish most of the time little uncooked. My son got food poisoning and for two days he couldn't go outside the room, he missed also our Chichen Itza excursion. The a la carte restaurants were reasonable the Mexican kind of disappointing. The beach is nice, we found chairs available all the time. Entertainment was good, we loved the Mexican show. Overall we had a good time in the resort.

Muthu Colonial Hotel: Wonderful Hotel Colonial Cayo Coco, and the best staff ever !

This hotel has been our favourite “go to” place in Cuba... It may not be as up to date as the new modern “state of the art’ Hotels but it is all about the character and welcomingness of this place... It is a hotel where the staff never forget your Name!!! And bend over backwards to do the best they can for you. I have been going there for over 15 years now, and my husband and I agree that we wouldn’ t ever go to a different hotel, as we are treated like family there.. The grounds  [... read more]are beautiful. Wonderfully kept gardens... two pools that meanderthrough the resort...a Salt Water pool and a Fresh Water pool... perestine!! There are two A la Carte Restaurants, and a large Buffet area which was added onto this past year... VERY nice... The food is Cuban, don’t expect North American food when visiting Cuba... there is enough to eat and you can find something to eat... their BREADS are to die for!! The Beach at Colonial is one of the nicest I am told... but be careful of the sea shells and coral that are found there... Beach boys come on the run when they see you to find you a good spot and get your chairs ready for you. If you are looking for high class accommodations, this is not the place for you... this is CUBAN all the way... and very beautiful... Go with an open mind, it is CUBA and things don’t go as quickly there as in North America. LOVE LOVE LOVE LOVE IT