Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Private  - 

Verified Purchaser

Riu Palace Tropical Bay: Wonderful vacation

We were very happy with this resort. It was immaculate, even the public washrooms. The a la cartes restaurants were easy to get into and delicious, a couple of times we had to wait for the 8 o’clock seating but that was fine with us. The buffet was just ok. The drinks were delicious and not a long wait to get one. The beach and sunset was amazing. They didn’t have any cabanas so you had to find a palm tree to pull your lounger over too to get some shade. Overall, we were very pleased  [... read more]

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Private  - 

Verified Purchaser

Riu Ocho Rios: Great Resort

The Food was really good, a lot better than I expected. The rooms could have been a little better TV wise, but I wasn’t there to watch much TV. Beach was fun, great time playing volleyball. Staff was friendly got the hockey game on for us Canadians in the sports bar

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Urmila  - 

Verified Purchaser

Riu Flamingos: Amazing

Very good. Rooms were clean.very friendly servers. Dinning rooms were clean. Total excellent service. Definitely will go again. Entertainments very good. Pools were clean. Used spa hot tub, very relaxing.

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Poly  - 

Verified Purchaser

Riu Reggae: Very new and hip

Great resort and great food. The advantage is that this resort is 8 minutes from the airport, however the planes are very noisy when they fly over your head. You do get used to it however. The grounds are small so good luck jogging there, however there is an exercise room. We were warned that this resort was more of a party place and it lived up to it. The foam pool party was not what we expected. There was hardly any foam and it was all at one end. People still had fun. Incredible staff made th [... read more]

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Private  - 

Verified Purchaser

Riu Palace Aruba: Riu Palace Aruba

Although we are "cruisers", we were pleasantly surprised on how beautiful the Riu Palace Resort was. When we took a look at the resort in one of your tourism books, we were very impressed. When we arrived at the resort it just looked the same as the picture. We enjoyed every minute of this vacation and would like to book again n the near future. In addition, I think we may book the Riu Adult resort the next time because it looked very impressive as well.

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Private  - 

Verified Purchaser

Riu Santa Fe: Great party resort

Very clean grounds and public areas and washrooms.Staff very friendly and helpful.Food was good.Personly we found the the resort to noise for us, the resort is more geared for a younger crowd. Was disappointed that we had booked to a superior room and found it was to noisy. To change rooms we downgraded to get a quieter room, but was not refunded the $200.00 that I had to pay extra for the superior room..

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Candice  - 

Verified Purchaser

Riu Reggae: Clean resort

I thought the resort clean. Not a lot of day time activities. Night activities are too late. The beach had a lot of seaweed and the sand was very rough. Rooms very clean. Only stocked bar every 2 days. Line ups for restaurants were too long. Bartenders and staff were amazing.

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Private  - 

Verified Purchaser

Riu Palace Costa Rica: Great Resort

Super quick checking in process. Clean rooms and the grounds were well kept. Staff friendly and helpful. The Entertainment Crew were amazing and they did a super job interacting and entertaining everyone. No problem with the food, you could always find something that you liked. The beef, was top notch and very tasty at the Steakhouse and the Krystal restaurants.

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MBSB  - 

Verified Purchaser

Riu Palace Paradise Island: RIU on Paradise Island, Nassau

The resort is located on a beautifully kept beach. Lots of loungers and staff available to set up the loungers and umbrellas. The resort itself is clean and staff are friendly. The buffet was not the best, the quality wasn’t that great. The a la cartes do not take reservations, which resulted in my husband and I not getting into the steakhouse the night that we tried, the restaurant opened at 6:30 pm and by 7:30 pm they weren’t taking anyone else. The Japanese and Crystal Fusion restaurants  [... read more]

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: A very nice resort

I found the hotel and grounds very clean,the staff very friendly.The food was good.It was nice being an adults only resort.Just a little small,not much to do in the evening.The beach got quite crowded during the day,so if you got there later,it was hard to get a spot or chairs.

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Private  - 

Verified Purchaser

Riu Santa Fe: Pretty resort, it lacking service.

We had a beautiful room and view. But the service at the pool bar was so slow, waiting up to 30 minutes for service. The al la carteswere lacking, slow and food was cold. The view from our room was perfect. The hotel was over crowded and there were not enough bartenders, waitresses for the amount of people at the resort. Lacking entertainment each night instead had karaoke. I have been to other RIUs and they were great. Will not be going back to this one.

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Eezee&fancy  - 

Verified Purchaser

Riu Santa Fe: Excellent fun time at the Riu Santa Fe

We had an excellent time at the Riu Santa Fe. The food was great! The breakfast buffets, lunch and all the dinners were excellent. We have no complaints about the food. Every Riu hotel is different. The gardens are amazing with a good variety of cactus, succulents, palm trees and other tropical plants. The gardens and grounds are well kept and very interesting. The pools are plentiful with choices of quiet pools, a pool with swim up bar and jacuzzis and lively pool areas. Notably the pool partie [... read more]

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Private  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Amazing resort.

Absolutely loved this resort. Amazing food. Never have had lobster offered in a buffet before. I really enjoyed the Indian restaurant available in the specialty restaurants. Fridge restocked daily with water, pop and beer plus a dispenser bar. Great maid service. Loved that we could visit the Rui Santa Fe and Rui Baha next door with our wrist bands. The only thing that could improve in my opinion is the entertainment. A little on the lame side. But otherwise worthy of a 5 star resort.

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Papi Chulo!  - 

Verified Purchaser

Riu Palace Baja California: Great resort hotel

Stayed at the new Riu Baja California recently and the hotel hit on all points. Check in was one of if not the smoothest I have ever experienced. Been to 30+ all inclusive hotels to date. Room cleanliness was great, daily service was fine, room additions such as bar fridge and water was always filled to the max. Large patio deck with alot of privacy. Deck view was of the ocean and the Riu St. Fe. We were on the 4th floor. Food at the buffet was decent. Everyday there were new options. At [... read more]

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Happy cdn traveler  - 

Verified Purchaser

Riu Republica: Beautiful Resort!!

This resort is well laid out with short lovely walks to everywhere you need to go. Lots for everyone and every mood! Pools are second to none and so many! Bars are great as well as most drinks. Grounds are impeccable and rooms are chic and so clean. Maid did an incredible.job every day. No fancy towels or curtains even though I tipped here..haha that's ok. Buffets are awesome with lots to eat and never line ups for omelets or at bars for the most part. Beach was second to none and coco bar was  [... read more]

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Private  - 

Verified Purchaser

Riu Playa Blanca: Lovely hotel

The rooms are spacious and the decor appears to be new. The hotel is well maintained and there was never any shortage of towels and the fridge was well stocked with refreshments. There are plenty of loungers available at the beach but you need to get up early to grab one in the shade poolside. The buffet is your best option for meals and provides the most options. The entertainment could use some improvement. Otherwise an excellent hotel.

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Private  - 

Verified Purchaser

Riu Reggae: Nice Resort

Riu Reggae was very nice. Not too big and everything was nearby. All the restaurants were side by side, and was nice not having to make reservations and you had unlimited access. Food was also very good at all restaurants. I think my only complaint was the time of the entertainment starting, but I also understand the staff seem to be on the grounds most of the day and night and need a break in between.

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Private  - 

Verified Purchaser

Riu Palace Baja California: Nice new/clean place

While the rooms are nice, clean, modern and bright, the Riu Palace Baja California is more like a hotel than a resort. If you like to take time to explore the grounds, this is not the place for you. It is just a hotel on the water. The are four heated pools but they are all located in front of the hotel within throwing distance of each other and the activities/music are often competing with each other, making difficult to just relax around the pool at times. If you enjoy walking along the beac [... read more]

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Shamar70  - 

Verified Purchaser

Riu Republica: Your Choice—“Busy or Restful” 👍

We though this hotel was amazing overall. Grounds were immaculate. Pools very clean. Staff were attentive. Beach was amazing for long walks and views. Waves a bit much some days. Our room was always taken care of and mini bar replenished regularly. We would recommend to our friends. Great time in Punta Cana.

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Private  - 

Verified Purchaser

Riu Bambu: Impressed

I've been to Punta Cana many times and this resort would be on the top of my list. Beautifully maintained and well managed in every aspect. I was overall impressed with the way this resort conducts business.

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