Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5693 Reviews)

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Private  - 

Verified Purchaser

Riu Playa Blanca: Lovely hotel

The rooms are spacious and the decor appears to be new. The hotel is well maintained and there was never any shortage of towels and the fridge was well stocked with refreshments. There are plenty of loungers available at the beach but you need to get up early to grab one in the shade poolside. The buffet is your best option for meals and provides the most options. The entertainment could use some improvement. Otherwise an excellent hotel.

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Private  - 

Verified Purchaser

Riu Reggae: Nice Resort

Riu Reggae was very nice. Not too big and everything was nearby. All the restaurants were side by side, and was nice not having to make reservations and you had unlimited access. Food was also very good at all restaurants. I think my only complaint was the time of the entertainment starting, but I also understand the staff seem to be on the grounds most of the day and night and need a break in between.

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Private  - 

Verified Purchaser

Riu Palace Baja California: Nice new/clean place

While the rooms are nice, clean, modern and bright, the Riu Palace Baja California is more like a hotel than a resort. If you like to take time to explore the grounds, this is not the place for you. It is just a hotel on the water. The are four heated pools but they are all located in front of the hotel within throwing distance of each other and the activities/music are often competing with each other, making difficult to just relax around the pool at times. If you enjoy walking along the beac [... read more]

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Shamar70  - 

Verified Purchaser

Riu Republica: Your Choice—“Busy or Restful” 👍

We though this hotel was amazing overall. Grounds were immaculate. Pools very clean. Staff were attentive. Beach was amazing for long walks and views. Waves a bit much some days. Our room was always taken care of and mini bar replenished regularly. We would recommend to our friends. Great time in Punta Cana.

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Private  - 

Verified Purchaser

Riu Bambu: Impressed

I've been to Punta Cana many times and this resort would be on the top of my list. Beautifully maintained and well managed in every aspect. I was overall impressed with the way this resort conducts business.

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Private  - 

Verified Purchaser

Riu Republica: Great resort

Rooms and all bathrooms on the premises were very clean. The buffet had a good variety and good food. The entertainment and music around the pool was good. Shows are average like everywhere. Did not like that there was only 1 store on the resort grounds. Vendors are on the beach only unless you go to the flea market.

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Private  - 

Verified Purchaser

Riu Palace Macao: Awesome Vacation spot!

The Riu Palace Macao is a lovely Adults Only resort. The grounds and properties are well maintained. The Animation (recreation) staff are exceptional. Participated in stretching and water aerobics daily. The beach area is lovely. Food at the buffet was awesome! All staff extremely friendly and accommodating.

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Virginia  - 

Verified Purchaser

Riu Palace Tropical Bay: Great resort

Rooms were nice and clean. My bed was hard though. Service exceptional and the activities people worked really hard to get involvement from the guests. Drinks were really good and seemed to have everything I asked for. Entertainment was all Jamaican music and dance. Could open this up a bit, maybe do skits or something a little different twice a week. No problem finding a chair in the sun or under a tree on the beach. You can walk up to the other RIU along the beach and have a drink free. [... read more]

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Barbara  - 

Verified Purchaser

Riu Palace Jamaica: Good Choice

This resort was everything we had hoped. Pleasant, efficient staff who were helpful and happy. Immaculate rooms, well cared for grounds. Four restaurants and a fantastic buffet all above average.

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Private  - 

Verified Purchaser

Riu Palace Macao: Smaller than a typical RIU but packs a punch!

Having been to a number of RIU properties in the past we decided to try a more intimate site. Great decision! Perfect size for a relaxing holiday with all the RIU amenities we love. The staff were great and welcoming.

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Private  - 

Verified Purchaser

Riu Caribe Cancun: Do not recommend

We actually paid more money to leave early - the resort was clean but the service was poor, we were stuck in a basement room, food was awful - I was sick twice and curled up in pain every time I ate here.

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VanessaB  - 

Verified Purchaser

Riu Republica: Great resort!

Very large resort with lots to do! The staff was amazing, very friendly and helpful. I can't say enough good things about every staff member from the wait staff at the restaurants to the entertainment team they were all great! The evening shows were a little repetitive with the dancing during the week but the weekend shows were much better and there was always a party happening at the other bar. Beautiful beach, great food. Even the buffet was great. The room was spacious and very clean. It was  [... read more]

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CASTAT  - 

Verified Purchaser

Riu Palace Paradise Island: Huge Change In the Resort

We have been to the Riu for the past 6 years, since the renovations of adult only and previously. The resort always was great, good food, friendly and helpful staff, clean rooms, etc. This time around I can't say the same, the staff was very unfriendly and not attentive at all in the restaurants. Your dishes could pile up and they wouldn't come over to clean them. You would ask for a drink and they seemed bothered about it. The dinner buffet was the exact same food every night. The breakfast and [... read more]

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William#1  - 

Verified Purchaser

Riu Naiboa: Not recommended

I dont know where to start. I had seen reviews saying this resort had a theft ring and thought it may have been a exaggeration, it wasn't. There was 3 thefts there that I had actually spoke with the guests, these thefts were from there room and the items that were taken range from passports, money and jewelry. I seen drugs openly use and the disco "Pacha" has open prostitution. The beds in the rooms are terrible and the towels stink. I really have nothing good to say about the RIU Naiboa so I'm [... read more]

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Bonniek  - 

Verified Purchaser

Riu Playa Blanca: Great Resort

We were at the Riu Playa Blanca resort the last week of March 2019. The bar, restaurant and pool staff were excellent. Very friendly and attentive. The food was good and we enjoyed the nightly entertainment . Where the resort fell a little short was the mini fridge in the room was only re filled once the week that we were there and only when I went to the front desk and requested the refresh. When we arrived in the Airport in Panama we were finger printed and photographed. We didn’t like  [... read more]

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Sunney  - 

Verified Purchaser

Riu Montego Bay: Great resort

We had a wonderful experience. We were moved from our initial room because we felt that what we paid for did not come up to expectations (ocean view) but were moved to a different room and were pleased with the new room. We were quite happy to stay there for the duration but a hot water supply pipe broke behind the wall and gushed hot water into the tub. I could not shut the supply off and called the reception stating our problem. Someone arrived soon and shut the hot water off to our room. We w [... read more]

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Tony1958  - 

Verified Purchaser

Riu Emerald Bay: Great Beach...Fun Hotel

The rooms are great. King bed was really comfortable with a huge bathroom. Water pressure at times was a little low. Cleaners are amazing and the little animals on the bed each day was fun. Wish the specialty restaurants where al a carte instead of buffet.

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Private  - 

Verified Purchaser

Riu Republica: Beautiful resort

We just spent a week at this amazing resort. I've never been at such a well kept, clean place. From the rooms to hallways to grounds. I was also impressed all the adjustable shaded awnings around the huge pools. The food was exceptional in the buffets and the restaurants. The service was very professional and friendly. I also liked that there were no motorized vehicles driving on the walkways. The nightly shows were well done with very talented performers. It was a nice surprise to see that this [... read more]

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Private  - 

Verified Purchaser

Riu Yucatan: Very Nice resort!

Hotel - bed comfortable - pillows awful. View from patio not very nice - overlooked roof. Beach - beautiful - lots of chairs always available. Buffet - very good A la carte - Asian - food was not hot. Steak house - very good. Mexican - very good. Italian - excellent salmon. Pools - very nice Grounds - well maintained Bars - very good Staff - friendly and wonderful staff everywhere on resort - maids, bartenders, waiters and front desk. Entertainment - preferred the Riu Tequila - very  [... read more]

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Nursetravels 2  - 

Verified Purchaser

Riu Guanacaste: Amazing Country .

We just returned from an amazing one week stay at the Rui Guanacaste !! The check in was uneventful and smooth. Certains areas reminded me of the Casablanca Movie with it's unique style and its ceiling fans .. I think it was beautiful ! Lobby at night with its fountains and lights were gorgeous! The hotel rooms are bit dated but we were not in the room alot, it was clean and maid was very attentive to needs, more pillows and more towels, there is little to no English speaking TV s [... read more]

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