Grounds are beautiful rooms are old and small but kept clean,public areas are fine,food in specialty rest.very poor,in buffet only so so and the same every day,beach one of the worst and smallest we have been to, pool is great.
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Royalton CHIC Punta Cana: Very pleased and satisfied!
We were very impressed with the compact size of Chic which made all food and facilities close at hand. The pools and beach areas are scenic and shade is available when needed. Buffets are as good as the a-la-cartes which were also fantastic...food is the best and plentiful. We joined the Diamond Club and our butler, Billy Joel, catered to our every concern and whim..he is the best!!! Our room, Presidential Suite, was HUGE and close to the pools, beach and restaurants.
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Josef -
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Barcelo Bavaro Beach: very nice resort
it is older resort luck of towels rooms are not perfectly clean but ok perfect location to the nice beach very good buffet over all good service moore less what we where expecting had a premium adult resort with nice view to ocean and lovely beach
staff very nice specially guest service spoke inglish went out of there way to help especialy mr.Arron Miller realy nice human be who offer us his services when my wife strugle with her medical equipment coud not thank him enough what he done for us [... read more]thank again Mr.Miller
.pool was also very nice.we looking forward to go there again next year
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Packfan45 -
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Nickelodeon Hotel Punta Cana: Top shelf resort
If you have kids, this is the resort for your family. The food was amazing, best in the Dominican that I have been to. The grounds immaculate. The staff, other than the check in staff, were great and just about everyone spoke some English. The swim up rooms were great for your private time.
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Barbie -
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Dreams Flora Resort and Spa: This was an amazing resort.
The rooms of this hotel were modern and very clean. Public areas were also kept very clean as well.
The lush greenery, colourful tropical plans and tall palm trees were beautiful .. and just made you feel happy.
The food was excellent, and the choices we had of restaurants was very good .. you could dine somewhere different each evening.
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Bahia Principe Escape Ambar: Beautiful and amazing Resort
Loved the hotel and the whole resort. It is like being in Paradise, The mangers and staff are friendly and amazing and always willing to help. We were treated like family. We had an amazing time with family and friends. We definitely recommend the Bahia Principe Luxury Ambar â¤ï¸
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Ocean El Faro: Nice resort
This resort is beautiful and clean. Room was amazing with large bathroom, kingsize bed & sitting area with sofa, chair, coffee table & desk. No room clock or facecloths. The food was OK. Getting reservations for the a la carte restaurants was a nightmare! The H10 app wasn't working so had to line up at 7:15 a.m. (along with dozens of other guests) to make same day reservations! No welcome drink or cool cloth upon arrival & only one reception desk employee to check in our busload. Had to beg a be[... read more]llboy to take us to our room. First time at this resort & it was midnight! He dropped us off in front of the building & just pointed us to the building. Hubby's wristband/room door access didn't work. Had to get a card for him. No email sent to us to advise of the transfer pick up time for departure. Didn't see a Sunwing/Nexus rep the entire time we were there. Due to these many small details and the shier size of the resort we would not be returning to this hotel.
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Dee A -
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Occidental Caribe: An O.K hotel!
Amazing beach! The room was not the best and all elevators were not working but I was so happy with the beach I didn't care about the room or anything else.
Service at the hotel and restaurants are good. Food was good but I wish there were more vegetables offered.
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Private -
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Ocean El Faro: Nice resort, but
The resort is very nice with lots of entertainment. We really liked the silent disco event in the main lobby. Bowling was fun and pool activities were good. The lazy river was fun. BUT booking restaurants was a pain. You have to get up at 6:30 to be in line before 7 then wait in line TIL 8 to make a reservation and if you are not in the first ten to twenty good luck getting a time before 9pm. It appears the privilege and El Beso adults only sections get to book ahead of the normal guests, even f[... read more]or the restaurants that are listed as no reservations required. It kinda makes you feel second class. The resort is big. Some rooms are a 15 minute walk to the lobby. Food in the restaurants was pretty good but the buffet was hit or miss. Pools were good, The beach had weeds and is rough.
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Pilot Pete -
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Ocean El Faro: Big improvement from our stay in 2020
First time we stayed at Ocean El Faro was Jan 2020 and noted several concerns in a review. Well we just got back from resort last night after a week with other family members.. I can say they really have made considerable improvements.. Had a swim out room family side again and noticed daily attention to cleaning pool vs no cleaning before. (there was dust clouds when you walked in pool 2020), Main common pool had lots of chairs and many umbrellas , walk around bar service. Beach set up with lo[... read more]ts of chairs and thatched palapas. For softer sand to vs some stoney area, the unused property to the left is better. This is an example of attitude and attention given by most of the staff we encountered this trip. There was a difference in service levels between Family side and Adult side of the main Buffet and the family side staff were quick to serve coffee and refills etc and were very friendly, not so much on adult side. It seemed the quality of food in the buffet was a bit low this trip...maybe grocery store inflation ? All the other restaurants, bars etc were very good to excellent. Food as described on menu was delivered cooked just right, in timely manner, drinks provided and quick for refills. Staff very friendly.. we see they seem to enjoy their job. Room was cleaned daily bed change mid week, asked for extra towels first day and they kept that up daily. (however my daughter had to ask several time) Good friendly service fairly consistent all around the resort. HIGH Score for Steak and Italian and Sekura. I may be remembering wrong but, there was a beach side restaurant we used on first visit but all three near the beach are restricted to El Besso or Privileged. We inquired at all 3 and told no for us. Only beach area food is BBQ Burgers and Hot dogs for lunch (precooked and siting around) Ocean Blue and Sand opens their Villa Marina for lunch for everyone (stayed there last year) Fairly consistent shuttle from lighthouse to lobby and stops anywhere in between with a double cart. Really like the new wrist band / key card. Happy to recommend Ocean El Faro to anyone who asks.
Hotel and property is quality. The renovations to the Grand Lobby make this property attractive and functional. Stunning gardens, amazing staff and service, so attentive and friendly. The property and amenities have all you need it’s just the right size to explore but walkable which is the best experience. The waterfront dining is one of the great features in a vacation destination. We loved the meandering pool through the property a place for everyone to enjoy. Always a pool or beach chair[... read more] available.
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Jax68 -
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Royalton CHIC Punta Cana: 6 out of 10 in our group got sick.
First of all the serving staff in all the restaurants went above and beyond. The concierge desk needs to act like a concierge desk and ensure what they promise actually happens. Those folks need to communicate with the restaurants and the front desk. It was so frustrating that they didn't seem to work as a team to esure the guests enjoy their stay.
We were a group of 10 - 5 couples. We paid extra for a specific rooms and 3 of the couples didn't get the rooms we paid for - front desk finally g[... read more]ave us cash after numerous visits asking for a refund.
We asked conceirge desk to please reserve a table for 10 at the restaurants. Out of the 5 reservations only 2 were actually booked eventhough we went several days to ensure a table of 10 was booked. The restaurant staff would do all possible to cover for the lack of communication from the concierge desk and would manage to seat us all together after waiting a little while.
Rooms were missing clothes irons/steamers, blow dryers and our room door didn't even lock from the inside. The iron and blow dryer requests were quickly resolved. The lock on our door was never repaired. The light in the shower as well as the magnifying mirrow light also did not work in many of the 5 rooms booked.
Maintenance crew painted the handrails in Bldg 6. There were no signs anywhere and we got paint on our hands & clothes. We advised the concierge. However no one ever bothered to put up any "wet paint" signs.
*ALERT* Bar by the pool/ocean does not wash their glasses. We witnessed and refused drinks several times when we saw them throwing out the reminants of other guests drink and refilling them with drinks for us. When confronted they were not pleased but complied and actually washed the glasses with soap & water. We experienced this several times during the week.
There is a little bar off to the right of the restaurants. We ordered some drinks there after supper 2 of the wives were severly ill that night.
The entertainment group tried their best to keep everyone motivated. However they should have organized the kareokee in the sports bar and had other entertainment for the majority of the guests who do not enjoy that. We were there 4 years ago and we couldn't wait to go back. So we brought 8 friends with us this time. We wished they had brought back the rock band and the artist to make up for 2 of the nites that only had dance parties. Koodos to Ramirez - "oh my Jesus" if it wasn't for him the guests would be falling asleep. He kept everyone going but in a respectful way that made you want to participate in the activities.
The sports group were better the first time we were there... one of the yoga instructors didn't look like he wanted to be there, we ould barely hear him.
4 of the group were extremely ill and some continue to be ill 2 weeks after being back even after taking antibiotics etc. My doctor advised that I was her 4th patient to come from the D.R. sick.
The resort is under renovations that are really needed. Unfortunately due to this experience we will not be returning to Chic. Apparently they have been bought out by Marriott lets hope they can bring this place back to how it was 4-5 years ago.
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Barcelo Bavaro Palace: Beautiful Resort
The resort is beautiful the grounds and rooms are amazing the only problem is the food is not tasty the staff at the restaurant ignore you if you are not Spanish speaking and the staff in the buffet area and a la carts don’t speak any English also they also had an international night where they did dancing from Dominican from Spain from Brazil from the USA but nothing from canada I guess it’s a small world
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Majestic Mirage Punta Cana All Suite Resort: Premium Resort
The resort is a a very nice high end resort. The courtyard at night is breath taking. The rooms are all high end and done up very well. I do think the roof top terrace is overrated, would prefer a 2nd bathroom to a terrace that is too hot and never used. The food quality is good, portion size and cooking of steaks, med, well, well done are inconsistent.
The biggest attribute to the facility is the service and hospitality. The beaches are nice but do have daily seaweed and venders are present da[... read more]ily all day. The WIFI is descent but we did have to get new User and password ID 4 times. The room keys failed only once during our stay, this is a common occurrence regarding room keys. In general, Punta Cana is getting very pricy, risk advisories have been upgraded to Exercise a high degree of caution due to crime.
Roughly $600 per day for 2 people compared to $225 per day at a nearby island.
I had been to this complex twice before and it had changed into complete craphole. Uncomfortable beds, cleaning stuff that cleans room only if its convinient for them, cart drivers that only stop on their stops and will ride past you even if you flag them unless you are a cute columbian girl or one of their buddies. then they can stop in the middle of a route and spend 5 minutes chit chatting with them with people in the cart waiting. Rude jaded stuff at the restaurant and bars, a reception d[... read more]esk that does nothing to fix issues unless you come to the lobby and start very noisy scandal. Absolutely attrocious food that had poisoned my family and we spent 1 week of 2 going back and forward to the hospital to deal with major food poisonning, both my kids and my wife had to be hospitalized with iv and it costed 6k+ usd to my travel insurance.
Beach was ok but it was full of sand flies that covered legs of people with hundreds of red wounds. Pool was ok, but a lot of tiles were broken off on the bottom and my kids cut their feet on sharp edges and had to walk with bandaids for a day.
Hotel had 2 working coffee machines, ones where you hit button and get automatic coffee. No expresso bars anywhere. Forget about fancy latte or anything else along those lines in a country where they grow coffee. Aparently thats too much to ask. A buffet only has a couple types of tea. They serve coffee only at breakfast. They will not bring you coffee any other time. And of cause, no decaff...
To make things even worse, they had very bad free wifi which pretty much make you buy paid package which promisses up to 9 devices access to it, but nether me or people at customer service were able to connect any devices beyond one i had paid for it with and they told me they will reimburse the charge. Guess what, in order to do that, they tried to make me sign paper that forbids me from saying any negative things about that hole of a hotel. Oh and they did not tell me that this is what i am signing. They just said its a report that i submit for refund. I torn it into pieces and thew it in their faces.
Last, air transat staff were rude and unhelpful. They used to have people who could speak fluently with you, but not any more. Now its couple locals who sit and watch youtube all day and have 0 interest in helping you. They were so rude that they started mocking me and my wife when we did not understand what they ment when they were talking to us.
I will not going to ANY BAHIA PRINCIPE hotel ever never again.
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Melia Caribe Beach Resort: Good and Bad
The Hotel it self was very beautiful, the food was above average, the room,pool and weather were also good. That was the good. The service at the lobby bar and in 2 of the 3 allacarts were horrible. Tried to get water for our room everyday was like pulling teeth from an angry lion. Friday to Monday if you were not a local, forget trying to get food little alone water was impossible. Would never go there again.
Margaritaville Island Reserve Cap Cana Hammock: Hotel & Staff Excellent
The hotel, room and staff were 5*, the restaurants and food were 3*.
We would not go back because of the restaurant situation. You did not know from one day to the next what was going to be open or shut. We think it was probably that the place was not full so opening all the restaurants was not efficient business practice.
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Jessy and angie -
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Majestic Colonial Punta Cana Beach Resort: Great resort
Me and my friend booked this trip from Kevin Dupuis at trip central . He knew what we liked and chose magestic colonial amazing choice…the grounds were breathtaking staff were great food and drinks very good,rooms very clean…. We have no complaints …. Going back to this resort hopefully very soon we were on club side and we loved it
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Alex -
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Majestic Elegance Punta Cana: Real Majestic
Let me pointed first that this review applies mostly for Elegance Club Adult only packages. Regular packages does not have these perks so take it under consideration when choosing package.
Resort itself is "a magic" - it was designed with a mind that rain in tropical is regular event and normally you need umbrella(and preferable huge one) but not for this resort - it is designed in the way that walking from any room in any building to practically all restaurants and buffets as well as to night [... read more]show hall and disco club you can travel under the cover so no umbrella needed(only Argentinian Stakehouse and See and Sea restaurants require short walk not covered by the roofed path (Stake house is about 25-30M and S&S is little more- about 50m from nearby covered path)
Food variety is big enough - so I think that everyone can find not only something to eat but something which you really like and prefer to eat.
Entertainment at night:
Shows are similar to most of hotels in Punta Cana area so nothing special but still enjoyable especially (because) drinks are served so you don't need to interrupt you relax time by staying in line at the bar(unless you want it :) ) - just sit , order and watch.
Special kudos to Disco Club - most of the time you will hear word time hits not just domestic bachata or merengue (some DJ in other hotels just ignore the fact that resort's disco is for mostly North America and Europe tourist ). Also it is really air conditioned so you can enjoy dancing for long time). There is also sport bar which is really cool to watch any sport event in real time (opened from 2pm till 2am) - HUGE tv's , bar and games.
Beach:
While nearby Colonial hotel and most notable Royalton (Hadeout Adult only section ) suffered huge damage from recent hurricanes (never thought that it was possible but fact is that sea clamed these beaches and now these hotels have steep cliffs instead of smooth beach) this hotel wasn't damaged and beach is perfect as well as entry to the sea - no rocks or underwater grass)
And what I mostly like about this beach is Bali beds - only one caveat - there are not enough of them so you have to wake up very early in order to be able to enjoy them. After 9am they all gone regardless weather (unless rain is pouring all day and morning).
Service:
VERY, VERY good. Attentive, polite and trying hard to make you vacation "wrinkle free".
Huge kudos to our battler Olbis - if you get him consider yourself lucky (if not ask for him) - practically all your wishes, desires and request will come trough - just ask.
Girls at the beach bar Angelina and Maxima will serve you right "into the bed" (but don't forget to tip of course) - so there no point to go and get drinks by yourself - lay down and relax.
This is was my third time at this hotel and I tell you definitely not last.