The location is great close to everything and room was clean always had night performances and had awesome food buffet. The staffs were very friendly and attentive. My husband and I had an awesome stay here.
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Sairstarlet -
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Grand Oasis Palm: Great family resort
Resort was nice, food pretty good, beach beautiful. Service was lacking- weird because we usually receive great service in Mexico. Tons of activities for the kids. Not much to do if you are looking to party but luckily we weren't.
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Sylvie747 -
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NYX Hotel Cancun: Nice coût resort
No elevators on the side that i was Only drawback loves the food staff very friendly fast service efficient Happy to be there all in all excellent week clean room good intertainment every night nothing more to add good value for the price
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Private -
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Riu Palace Peninsula: Great resort
Beautiful views of the ocean.... great staff and clean resort....Would go back definatly................................................................................................................
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Private -
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Smart Cancun By Oasis: very nice resort!!
We were pleased with entire stay, food was good , rooms were nice and staff was very friendly.WE will plan our trip to CANCUN again pretty soon. there is a lot to see around the resort and excursions are pretty good .
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Malik -
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Riu Cancun: Lovely experience
I had the best experience.
I really appreciate the trio centre agent Karol who recommended me this resort.
It was an amazing resort, it had everything what a tourist need in order to enjoy. Beach was awesome, rooms were very clean, amenities were amazing, waiters and ground personnel were very cooperative and had smile on their faces all the time.
I recommend all of my friend to must go this resort.
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Caro -
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NYX Hotel Cancun: Small but very cozy resort
The good: all you can eat lunch and dinners are À la carte. So no cold and old buffet food, all fresh and made specially for you. Very good food too. The menu at dinner would change every night with different themes but there was alway a buffet style apatizers like soups, pasta, salads, pizzas and lots of very tasty ceviche. We were in the master suite with view on the beach. Two beds in two separate rooms. The waiters were very professional. The proximity to the beach was incredible and the be[... read more]ach was beautiful. Chairs for everyone and lots of shades areas. The day entertainers were fun and nice. The proximity to the city was nice as well. We jumped on a city bus and went downtown Cancún. The shuttle service was prompt and fast. Very small gym: one bike, one treadmill and a multipurpose weight machine. But as you run or bike, you overlook the beach so it's gorgeous.
The bad: the room often had a sewer smell...not very pleasant. The door didn't close well and the maid left it open after she came to clean the room. Lack of furniture in the room made its huge size useless. It would have been nice to have access to fresh water easily. The night entertainment was weak. Bands or DJ's would come to play in the small lobby every night. Constructions on either side of the resort and in the resort made the noise unbearable. Hammer drills and electric machinery all day long! Two pools: a small useless one pretty much always in the shade. The big one is very pretty and overlooking the beach.
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Kaize99 -
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Sandos Cancun: Found our Favourite destination!
We usually vacation twice a year and prefer all inclusives as this gives the most value and the least stress. And Sandos Cancun Luxury Resort has provided that. Here the Pros: quick check in, 24 hours room service, pool and beach service (not just drinks but also food), excellent ala carte restos (Steakhouse and Italian were the best for me), free wifi throughout the resort (although spotty in some areas, but you are on vacation), very friendly staff and accommodating, never too crowded even t[... read more]hough hotel was at full capacity, beautiful pool area, very compact, awesome drinks (high end stuff - hello Don Julio tequila), adult oriented (not adults only), catered more 30+ age group.
Cons: nothing really, our only regret was we only booked for 4 nights instead of one week, a bit on the pricey side - to be fair it was march break - but it was still worth it.
We are already planned our return to Sandos Cancun, and have convinced people to come with us just on how highly we spoke of the resort itself.
David from Tripcentral was very helpful with this trip. We have saved his contact info for our future vacations. He followed up with our concerns prior to the trip to ensure that we were 100% happy/satisfied with our booking. And Yes David we were. Thanks again. Highly recommended.
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Cathyt79 -
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Seadust Cancun Beach Resort: First time to Mexico
Where to start!? Not an awful resort nor great! Rooms were very clean and large with a beautiful view of the gorgeous ocean. I guess I was most disappointed with my expectations of Mexico overall!! Everything was typical, no authentic Mexican cuisine or Margaritas!! Though my own fault for not getting out onto the unbeaten path! The pools were ice cold which in previous reviews I read had me saying "ya right" but they were!!! Bar staff were amazing, and Grace at the kids club was so kind to my s[... read more]on! Service everywhere else was meh!! Saved tons of money in tips at the buffet as no one ever came to assist me with the exception of once! Which was fine by me....I helped myself. Another huge negative for myself is the layout! Kids club and water park at the far front and every other pool at the back! Not really much can be done about that though! I've always said I'd never go back to the same resort twice even if it was great so can't say either way if I'd go back again or not!!
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Private -
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Hyatt Zilara Cancun: Terrific Resort
Hotel rooms, food and service great. Although the hotel was busy they seemed to be able to cope with it easily. Was able to book A La Carte with no problems and the buffet was good for all meals. Beach beds and loungers always available. Enjoyed playing in the ocean jumping over the waves.
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Private -
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Sandos Cancun: One of the cleanest, friendliest hotels in all of cancun
We stayed at Flamingo Cancun March 4 to 11, 2017. The resort stated 3.5 stars but I would upgrade it to at least a 4.5 stars. The hotel staff were very friendly. Loved loved Ingrid in the Albatros Bar, above and beyond !! The food was great, our room was very clean and the king size bed was comfortable and even had comfy king size pillows. Bathroom was clean and the tub was huge. We were right across from the Flamingo Mall and Bubba Gump Shrimp house. Pizza bar was great in Don Roberto's [... read more]bar, but only open until 6pm. Easy to take the bus up and down the hotel zone strip. The only thing I would suggest is more seating in the pool area, patio tables and chairs would've been nice. I would definitely recommend this hotel.
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Private -
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Sandos Cancun: A+ resort, staff, flights and travel agent!!
Teelah was great to work with, she helped us pick a perfect location and excellent resort.
We had great flights and awesome weather.
The resort was top shelf. Staff, pool, beach, service, food, and entertainment were fabulous.
Sandos Cancun was clean and very well maintained.
A+ vacation.
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Private -
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NYX Hotel Cancun: A fantastic smaller resort - we'll be back!
My wife and I stayed 7 nights (Mar 5-12) all inclusive in a 5th floor non-renovated master suite. Overall we thoroughly enjoyed the location and our stay. NYX is a smaller resort hotel than we've experienced before (we've been to about 14 AI resorts through the Caribbean, most with 400 to 1000 rooms). We are sold on the concept of a smaller resort. We loved the closeness to the staff, the beach, attention to quality in the food and beverages, and the compact size of the resort.
Reception - w[... read more]e arrived before noon , knowing our room would only be ready for a 3 pm check in. We were issued our bracelets, our luggage was stored, and we went off for lunch and to explore. At 3 pm we were promptly shown to our ocean view room.
Room - we were assigned room 3502 - a non-renovated master suite. There is no elevator in our building and I counted 55 stairs from the building entrance - 85 stairs from the pool. This proved to be a pretty good workout so those with mobility or health issues might want a lower floor. The room was very large and exceptionally clean, with a sitting area, king bed, dining area and small kitchenette with fridge, sink and microwave. As it was not renovated it was a little dated looking and had a few small quirks - non of them major problems for us. The sliding doors to the balcony wouldn't close fully and the lock mechanism didn't work, only one of the bedside lamps worked, and the sofa bed lacked a mattress. The flat screen TV was an older model and could only be viewed from the bed, not the living area. This wasn't a problem for us as we don't watch TV on vacation but it may be an issue for some. The balcony was large with a table and two chairs. And the view of the pool, beach and ocean was breathtaking! Wow!
Food and beverage services
Breakfasts are served in the buffet restaurant with seating inside and on a patio at the entrance to the hotel. The food offered was consistently good - omelettes, eggs, pancakes and waffles made to order, various hot dishes (scrambled eggs, meats, etc) and plenty of choices for fruits, breads, yogurt, pastries and cereals. Everything was fresh and delicious and buffet stations were always replenished.
Lunches and dinners are in the open air beach restaurant. We really enjoyed the small but varied lunch menu and found everything we tried to be excellent. The grilled salmon with veggies was my favorite. At dinner the menu was themed differently each night and a small buffet for appetizers, breads, soups, salads and desserts offered. We loved everything and concluded that we definitely preferred the NYX model of menu / made to order meals than buffet meals typical at larger resorts. The food is better as more care is taken in prep and presentation!
I should also note that a limited menu is also available right on the beach delivered to your lounger - we found this was great for mid afternoon nacho attacks! (Thanks Jessie!)
Beverage services were excellent at both the pool and lobby bars, with the drinks served in the lobby bar by Edgar in the evenings being a highlight, as he is a mix master. Pool bar and beach service for drinks was also very good.
The service staff at the NYX are very friendly and professional, and make the experience. We got great service from all staff but a few stand out - Jessie at the beach, Hugo at the pool bar, Edgar at the lobby bar, Raphael, Eddy, and Eduardo at the restaurants, and Jimmy at the door.
Beach and pools
The main pool borders the beach and while a little smaller than many resorts, never seemed crowded. It was easy to get a seat or lounger. We typically set up for the day under a palapa on the beach and it was very convenient to go back and forth between the ocean and pool. Beach loungers were plentiful. We never had a problem getting one as long as we were there by 10 am. The beach in this area of Cancun is spectacular - wide, with endless powder sand. Perfect for walking. Waves were pretty big when we were there, with red flags each day. You could go in the water up to your waist but caution is needed - there's a strong rip current in spots. We saw two rescues during our stay. The lifeguards are on top of their game.
There is also a courtyard pool and hot tub behind building 3 (our building). We used the hot tub once but didn't use the pool. The area seems a little neglected - there are only a couple of loungers and no bar or towel service. It was also very windy in that location as the buildings cause a "tornado" effect, making it a bit unpleasant. This vortex also deposits some debris in the pool through the day. Too bad something couldn't be done to make this area more appealing as it might be a chill spot.
Entertainment
This is not a resort with big "shows" or a huge animation team. If you need that look elsewhere. However, that being said, the daytime activities, managed by Jonathan, the one man entertainment crew extraordinaire, were excellent. He was a fun guy and runs a great program with yoga, exercise, pool games (volleyball, polo) and beach volleyball.
Evening entertainment is in the lobby, with a rotation of music groups. The Cuban band while I was there (blonde female lead) was excellent with their own interpretations of some Cuban classics. We enjoyed the atmosphere in the lobby most evenings. It was a great place to hang out.
Suggestions for improvements
1) When guests check in, advise them if they are on an upper floor with no elevators.
2) We missed having a place for a leisurely early morning coffee. While in-room coffee was available it wasn't very good. NYX management could consider a dedicated morning coffee bar, perhaps at the pool bar?
3) Spa staff are relentless in soliciting clients for services on the beach. Each day I was approached at least 4 or 5 times often multiple times by the same person. This was annoying. Management could make the beach experience more enjoyable by limiting this.
In sum, we loved the NYX. We don't usually repeat hotels but we definitely plan to come back next winter.
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Private -
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NYX Hotel Cancun: Great resort!
We had a beautiful ocean view and the room was really big. They had a crib for my baby and converted a daybed for my toddler. The best part is that the food was really good! Especially the dinners, fresh fish and meat, yum!
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Private -
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Grand Oasis Sens: Take me back!
The Grand Oasis Sens was overall a very good resort. The staff was very accommodating and the food was great! If you stay, you have to make sure to get reservations at the Black Hole and Benezuza, they are both amazing experiences! There are a lot of stairs throughout the resort that would definitely not be an issue unless you have bad knees/mobility issues.
The upgrade to sian ka'an is definitely worth the money...the room upgrade is great and the access to premium liquor is very nice.
The [... read more]resort is located at the south end of the hotel strip and is only a short $1 buss ride into the main entertainment area. Buses are safe, clean and run 24 hours a day.
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Sabrina -
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Flamingo Cancun Resort: Not so great
If you are looking for a quiet stay and a more north American experience....it is a place to stay. Definitely no cultural music just some English music until 12 in the lobby. Limited restaurant. Bar closes 6pm. Great for older couple n couples with little kids looking for a quiet spot. I hated the fact that there is always a line up bfast lunch and dinner. I miss local music that gives you the Latina feel n food plus drinks are closed off way too early
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Koy6 -
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Paradisus Cancun: Amazing resort
Couldn't have asked for a better resort! Service, food, location and amenities were top notch. The a la care restaurants served excellent food and we have been to many all inclusives...even the buffet was better than any other resort we have been to. Would definitely go back again!
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Joe44 -
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Hyatt Zilara Cancun: Simply amazing
The greatest vacation ever!! This place is spectacular!! If you r looking for a first class ( everything vacation) look no further..the staff is truly amazing.. Great job, thanks for all your hard work!! We will be back!!
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Sharon -
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Occidental Costa Cancun: Cool
Jai vraiment aimer le manger les spectacles et la piscine la plage un peux petite pour la chambre ne prenais jamais chambre 156 tres bruyant a coter du restaurant mais il nous ont changer a un autre so apres supert a plus pour la propreter