Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Private  - 

Verified Purchaser

Barcelo Solymar: Horrible experience

I'll start with the only 2 redeeming things about this resort: 1) Variety of delicious drinks 2) The coffee The food was absolutely horrendous. I spent one night eating french friends for dinner that were not even good. Shocked at the horrendous quality of the food. After having been in Cuba a year prior I thought I knew what to expect, but was blown away. Ants all over our room and in our bed. Room washroom seemed like it hadn't been cleaned in years. Black on the floor and sides. Pool se [... read more]

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Private  - 

Verified Purchaser

Barcelo Solymar: Disappointing

I'm sorry to say but left this resort very disappointed. My room consisted of dirty bed sheets, blanket and mold surrounding the air condition vents and roof. Battling with cockroaches on daily basis was truly annoying.

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Private  - 

Verified Purchaser

Barcelo Solymar: For Singles and omnivores. Not vegetarian friendly

Grounds were good, rooms were great but food was not vegetarian friendly so we ended up leaving to Los Cactus. The beans had traces of pork, chicken or beef in it and we could only eat very few items. Was expecting not much of a selection but was strictly rice and bread for vegetarians. Also the tomatoes were only green. Its a great party place but too much adolescent behaviour from young adults being too drunk and loud. Its great for singles and party goers kind of like a frat house was the ene [... read more]

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Macpherson11  - 

Verified Purchaser

Barcelo Maya Caribe: Awesome vacation

The resort was kept clean, the food was great and the staff were friendly very happy with our stay! I’d love to go back in the future, the beaches were nice and the free water sports are an excellent bonus, we saw some really cool sea creatures while snorkeling.

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Private  - 

Verified Purchaser

Occidental Papagayo: Very nice resort!

Good services, hospitality, quality in entertaining. We are not happy with the credit card that you send us by mail to use it, can not be used for the services and locations listed so what is the point of sending such kind of " gifts"?

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Private  - 

Verified Purchaser

Occidental Caribe: Magical pace

Beautiful place.Amazing green grounds. Great pools. Variety of restaurants. Good food. Great beach. Clean place. Enjoyed my stay very much.I would like to go back in the near future.The only thing I would change would be the entertainment,a little bit repetitive.why not use the pools for a ballet in the water.,or use the trampoline.

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Cozie  - 

Verified Purchaser

Barcelo Bavaro Beach: Resort was breath taking

For starters, really happy booked through tripcentral, Iryna Koliuda was great from beginning to end, and so was Air transit..Hotel was truly amazing. Sent us a us complimentary breakfast to our room, for anniversary with bottle rum, later in the week was my wifes birthday, they sent up a cake and another bottle of rum lol..Hotel has truly everything and staff was friendly and helpful. Restaurants had above average food, Disco cool, and casino is nice..Loved the view from our balcony, palm tree' [... read more]

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Private  - 

Verified Purchaser

Occidental Punta Cana: AMAZINGGGGGG

I just got back from a friend's wedding, i wish we could party longer but they ended the dance at 10pm. The dinners were all so good all week ; the party pool was amazing and i would 100% come back to this location.

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Private  - 

Verified Purchaser

Barcelo Solymar: Resort for Young People

The housekeeping staff were extremely nice. The front desk staff, not so nice. There is no system as to who gets a nice room; I paid for a superior room but I had to fight to get a room. Our first room had water pouring out of the bathroom ceiling, it took two days to get a new room. First room had mould on the ceiling. Food was the same every day, nothing changed. They cater to a young crowd, that are too drunk to know what they are eating. I will never go back to that hotel and I will never fl [... read more]

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Razormartin  - 

Verified Purchaser

Palma Real: poor this year

I am really disappointed this year on Palma Real Resort. First of all i did not get the room that we had ask for . The front desk at the resort told us that the room would be available in a few days of being there, but when i went back to see them for that room they had given it to a local familly. The food was nasty, the staff was horrible, I didnt see much white teeth at the bar or the restaurant. Although the morning breakfast cook was great the rest of the employees needs work . I dont own a [... read more]

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Jennaj  - 

Verified Purchaser

Palma Real: LOVED IT

I just returned home from 7 nights all-inclusive at Allegro Palma Real and I can honestly say that I cannot wait to go back! ARRIVAL at Palma Real- We arrived at night, around 11 pm. There was only 1 lady on the desk and by that time everyone had already had a few beer on the bus so it was a long process waiting for everyone to check in. I suggest you hit up the lobby bar and get a drink while you wait. (I told them I was waiting to check in and they were fine with it). You also have to pay  [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Barcelo - really good!

Almost everything about this trip was perfect. The staff was all outstanding and all very friendly. The food at the buffet and the al a cart restaurants were really good - not out of this world good, but very good. The beach is outstanding! lots of seating and lots of sunny and shady spots too. The only complaint has we had was headphones were stolen from our hotel room. I didn't follow up on this with staff as I knew what the answer would be. Make sure you use the safe. Our room [... read more]

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Leanne  - 

Verified Purchaser

Barcelo Bavaro Beach: Great resort

Adults only resort was definitely the right choice for us. Pool/ beach buffet and lobby were all very close proximity together. So was not a lot of walking. We could take the trolly over to the bigger portion of the attached resort if we wanted to go to the casino or other restaurants. So our resort was nice and quiet. The Food was great. Everything was very clean. The rooms were a little dated but clean.

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Amazing!

Everything about this resort was amazing! From the moment we got off the bus, we were treated like we were the only ones there. We were catered to for every request! The pools and beach were clean. The rooms were in really great shape. The food was excellent.

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Bad experience  - 

Verified Purchaser

Barcelo Solymar: Horrible! No electricity, bad service, bad food, hospitalized for over a month when returned to Canada

First night checked in room had no electricity or lights, they sent workers for hours trying to fix it before giving us a new room. The new room had electricity but no bedding at all. We requested bedding multipul times, eventual received it 4 hours later. A day later house keeping gave us the rest of the bedding (sheets ect). Food was horrible and became sick the entire vacation. Head, stomach hurting and diarrhea for days.My companion was hospitalized once we returned to Canada for almost an e [... read more]

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Private  - 

Verified Purchaser

Occidental Caribe: We loved our visit!

The value for this hotel is amazing! The grounds are beautiful, and the pools and kids club made our stay with a 4 year old and 2 teens so much more enjoyable. The staff at the kids club were great and made our daughter feel right at home. By far the best thing about this location is the stunning beach!! It was pristine with bright aqua water and white sand. You can walk on it forever and the stretch of beach in front of this resort was the nicest. The pools were heavenly as it was crazy hot in  [... read more]

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Private  - 

Verified Purchaser

Barcelo Bavaro Beach: Wonderful vacation

This was our second all-inclusive vacation to the Caribbean and we were not disappointed. The resort was lovely and very clean. The food was good, although the breakfast buffet did not change and became quite repetitive after the 4th day. (But definitely try the hot chocolate available during breakfast -- very yummy!) The room decor felt dated but the ocean view from our balcony more than made up for the interior decor. Husband is 6'5" and felt very enclosed while showering however. The sp [... read more]

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LMV20  - 

Verified Purchaser

Occidental Caribe: Beautiful resort!

Although this resort is large, its very well designed and you can easily walk to where you wish to go. The food was very good.. premises was very clean. Service was super and the beach was simply amazing!

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Huge Resort

This is a great resort with lots of things to do and lots of pools to sit at. The beach had a lot of seaweed but if you walked down towards the Caribe/beach hotels you could walk in the Ocean much easier. The food was delicious except for the Italian a la carte restaurant. The rooms were clean and the bathrooms were nicely updated. Mini bar was restocked everyday and the rooms were cleaned in a timely manner. Be aware that it is a very long drive from the airport so keep that in mind when consid [... read more]

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Carmen  - 

Verified Purchaser

Occidental at Xcaret Destination: Best trip ever!!!

We arrived on the 14th of April. Check in was easy. They took care of our luggage. We were in building 22. We were greeted by Alma St Clair. Who was very professional and catered to all our needs. She was amazing!!! The resort was like a dream come true for me. I loved all the wild life and the jungle feel to this resort. It took a few days to figure out our way around,but we found all the staff to be very helpful. Oh yes, the staff. Nothing short of amazing! And that is what is so importan [... read more]

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