Valentin El Patriarca Varadero: Still as Great as Ever

Our fifth time at Ocean Varadero Privilege and once again it did not disappoint. Service was outstanding, food was great and of course the staff were the absolute best. Big shout out to Jorge (Privilege Pool Bar) Ayda (Privilege Restaurant) and Jay (Privilege Butler) for doing such a great Job.

Ocean Blue and Sand: More Fun Every Visit

Our 12th visit to Ocean Blue and Sand was just as awesome as ever. We never get tired of going back to this resort as the Entertainment staff keeps things fresh and fun from morning until night. Juan Ramon, Willie Wonka, Elias, Samuel and new guy Shane work very hard every day to make sure everyone is having a good time with crazy games, water aerobics, bingo, painting, Spanish lessons, beach parties, foam parties, dancing, shows, etc. If you just want to chill on your lounge chair, they will [... read more] sit down and have a few laughs with you. We visited all the restaurants with the exception of Route 66. We received excellent service from our servers Hanzer in the buffet, and Eduardo Shepherd in various restaurants. Delicious food is presented beautifully in a fine dining atmosphere. We are partial to the lasagne in the Italian restaurant, but we love all the restaurants. Thanks to Juan Eric and Luis we were invited to a couple of special dinners as well which were wonderful. We were sorry we missed Sexy Black at the lobby bar because he was on vacation, but we will catch him next time. Johan at the pool bar took care of us well and Argentina and all the other staff are amazing at Mike's Coffee. The grounds are very well maintained and beautiful. Both huge pools are kept clean every morning beginning at dawn by several very hard workers. Our room was very comfortable and well maintained by efficient staff and we didn't need to ask for anything. We booked our trip through the very efficient and friendly Tracy at Trip Central Dundas using Air Transat and everything went very smoothly as usual.

Hotel Roc Casa del Mar: Great Resort

Just returned from the Ocean Casa del Mar and my husband and I had a great time. The resort was quite empty so that was a bonus for us. The beach was beautiful, white sand and great for swimming, beach shoes not necessary. The rooms were very spacious, clean and updated. The food was what we expected for Cuba, we always found something we liked at the buffet. Our meals at the buffet were always enjoyable because we always sat in the same section and were well taken care of by Magdiel, Rene, [... read more] Pedro, Alexis, Daily Juliet. We spent time at the pool bar and had fun with Junior and Yadi. We befriended Leo from the animation group and learnt much about the Cuban ways. Will certainly think of returning to this wonderful resort.

Ocean Maya Royale: Great Value

Ocean Maya Royale is a great resort with immaculant grounds, delicious restaurants, comfy rooms. The staff are all very attentive and ensure a great time is had by all. Any problems we had, such as being given a double room rather then a king (unfortunately not requested by our agent as we asked) was corrected ASAP! There is free wifi everywhere, free room service until 11pm. We were not privilege guests, but didn't feel we lacked anything at all. We enjoyed our stay and definitely recommend th [... read more]is resort as it is great value for the money. Thank you Ocean Maya for a wonderful holiday!

Valentin El Patriarca Varadero: Good resort

Pleasantly surprised by the quality of this resort and would recommend. Buffet was adequate and a la carte restaurants were very good. Very clean resort and room was well maintained. Pool is very shallow and gets very warm so not much break from the heat in the afternoons. Lots of beach chairs and shade.

Hotel Roc Casa del Mar: The best time ever

I love this resort! I have been here 3 times now and plan on going back in February! Everyone that works here was so friendly and the food was great. It definitely has the best beaches! There is a market opening up right beside it, and should be finished soon. I strolled into it (as the Bowling and disco was opened) and it is quite a sight! I recommend this resort for anyone and can tell you, that you will have the time of your life.

Hotel Roc Casa del Mar: The best resort in Cuba!

I have stayed in Cuba at 8 different resorts--all over the island. Oceans Casa Del Mar is by far the best resort I have stayed at. The entire staff is amazing. The food was delicious and always prepared just right. And the rooms were absolutely perfect ! This was my 3rd time going back to this resort (which says a lot since it just opened in February). I highly recommend this resort to anyone. It is beautiful and you will have an amazing time.

Hotel Roc Casa del Mar: beautiful resort

ocean casa del mar very new ve modern resort.Hotel puplic are loby very nice and modern room very comfort and celan room service very good.beach is wonderfull we spend very good time .Lunch and dinner is okey just breakfest poor but we liked we wants to go again another trip tahmk you for ewerthing.

Ocean Blue and Sand: Fun resort

The food was truly fantastic with a variety of choices to choose from. Having tried 5 restaurants as well the buffer stood out most for its quality food. The beach was great with the exception of the sand piles. Rooms were decent.

Ocean Blue and Sand: Fun filled resort

Fantastic food - a lot of entertainment . Beach was very nice. The rooms were decent. I went in august and with family and it was a great resort for families. Tried all of the restaurants for dinner of which the Japanese was the best.

Valentin El Patriarca Varadero: Excellent hotel

Rooms - to expectations except for towels. Our room towels were worn thin and frayed with thread hanging out. Staff from gardeners to servers and spa were wonderful,always smiling and out to please. Good food for Cuba standards except for oriental restaurant which was a disaster. Air Transat rep Judith was a good help for tours and information. There were activities daily and the entertainment team were GREAT! Equipment such as pool lighting would have helped give added enhancement to the a [... read more]quatic ballet.

Valentin El Patriarca Varadero: Good value

My husband and I visited El Patriarca from Aug 27 - Sept 3 with a group of seven other people. It wasn't our first time in Cuba so we knew what to expect: - beautiful beach - wonderful people - decent food - especially at the restaurants - lots of rum - rooms and linens are not always amazing but they do their job - sunshine and warm sand Don't go expecting a luxury, 5+ star experience. But do go expecting to relax, lay on a beautiful beach and enjoy the ocean in a safe and decent  [... read more]resort. Rooms: The rooms are pretty modern as it's a four year old hotel. The towel situation was a bit of an issue though. We had to use the same beach towel all week and bath towels were changed irregularly. The accommodations themselves were decent. No big complaints, again, not being our first time in Cuba we knew what to expect and it was fine in our books. Flat screen TV in room and we were able to catch CNN, CTV and and an Italian channel. Dining Food in Cuba is not fine dining but they do try their very best. The a la carte restaurants are very good especially the Italian and Brasilian. Very impressive desserts too! Awesome cheesecake and tiramisu! Beach/pool: Beautiful! Water was perfect temperature and for the most part, calm. Never had a problem getting a chair. Same thing with the pool. Loved starting the day at the beach and then before dinner, spending a couple hours at the pool. Pool was nice not ever too loud or over crowded. But that could be the time of the year as well. Good value for your money. Cuban people are kind and work hard at these resorts. I couldn't imagine working in that heat all day. So tip everyone a couple extra CUCs and relax. You're on vacation :)

Valentin El Patriarca Varadero: Decent Resort

Pros: >Food at both a la carte restaurants and buffet was very good >No need to reserve a la carte restaurants and can visit unlimited times >Reception staff was able to accommodate our group to be in the same bungalow (as we had requested) >Spa massages very nice >Hotel not too big and easy to get around >Modern(ish) room with flat screen tv >Nice musical trio in lobby at night >Friendly staff >Good animation >Great water ballet show Cons: >No fresh beach towels all week. We ha [... read more]d to use the same beach towel all week. The maid said she hadn't received new towels. It wasn't easy getting fresh bath towels either. The first couple of days were okay...and then they also seemed to have a shortage. >Tiny ants crawling on counter around bathroom sink at all times >Sheets had a musty smell >Lobby dark and dingy...same for a la carte restaurants. >Piano in a dark dingy room...would have been better suited in the lobby >Mike's cafe also in a dark and dingy room >Beach bar watered down alcoholic drinks >Restaurants repeatedly unable to accommodate our group of eight to sit together for dinner. They split us into two so that four of us sat in one table and the other four in another table. They refused to put the two tables together so we can sit as a family. >Man running around for several minutes in a chicken suit during breakfast one morning screaming at the top of his lungs while a "chef" with a "butcher knife" chased him around the huge buffet room like a maniac to catch him. They did this skit three times. Very annoying. Until you realize what is going on scared most of us when we heard the screams, especially the elderly person in our group. No bueno for people with heart issues. Just when you think it's over and are settling down to enjoying your breakfast, they do it again a few minutes later...and then again a third time.

Playa Vista Azul: Nice resort but not a five star rating.

Very nice resort that is recently new. Hardly any beach front. Some of the staff there are really friendly and some are really moody. The a la cartes are good but the staff at Limoncellos and Romantic Dining are very moody and rude at times. The buffet is good. Different foods daily. The staff that is in management for the buffet has to learn to put a stop on the locals when they come in to dine. We witnessed three local Cuban families walk out with three cases of yogurt drinks in their bags, [... read more] five platefuls of cold cuts with cheese piled one inch thick, loaves of bread, tea bags, jams, cooked steaks, bacon and etc. We paid good money to go on this trip and we didn't get any of the foods that the locals walked out with to eat. One of the chefs at the grill station said I couldn't have a steak for dinner tonight because one of the local families ahead of me took all the steaks for themselves. People are just rude and selfish when coming to this resort especially if they are a local. They even cut in front of you to get their food instead of waiting in line like the rest of us. The first two days are room was cleaned on a daily basis, fresh towels and everything. The third day, nothing was done. My husband had to call and go down to the front desk to yell at them about it. If they don't feel like cleaning your room, they will just skip it. Several couples that we spoke to at the resort said the same thing as us, not a five star here at this resort. Management has to get their priorities in order to make it a five star. They have no idea what's going on and the food is just going out the doors to the locals.

Playa Vista Azul: Modern Resort

I chose this resort primarily for its modern, clean appearance. I was impressed with all the facilities, and though people usually have bad things to say about the food in cuba, I found it good. Animation staff were also friendly. Cons of this resort were that there never seemed to be clean towels to exchange at the pool, and that the beaches were quite a walk from the main areas of the resort.

Ocean Maya Royale: Great Trip

Great hotel. Smaller in size, so there was no need for shuttles. Staff was great, very friendly and helpful. Food was very good, no reservations needed, so we ate at the al a carte every night. Need more shade at the pools and ocean. All and all, I would recommend this resort to any of my friends.

Valentin El Patriarca Varadero: Wonderful resort

Stayed one week Aug.21/16 to Aug.28/16. What a beautiful week. The weather was really nice, sunny everday. The resort itself was really nice, not big and not small, just right. The rooms really nice and modern. They were very clean. The restaurants were good and the buffet was also good, they always had a variety of food. There is a place called Mike's bar which is amazing. I think this was my favorite spot. They had all kinds of coffees which were really good and it was air conditioned [... read more]. I forgot to mention that the buffet had air conditioning also which is a plus especially when it is very hot. The beach was just beautiful and alot of entertainment. Thank you to Glenda, Jenny, Grey, Carlos and the rest of the gang. Always keeping us busy. There was also a foam party in the pool which was alot of fun. All in all I really liked this resort and I would come back. I would recommend this resort to anybody.

Valentin El Patriarca Varadero: Great resort!!!

The resort was one of the best place that I've ever been to in varadero. I would definitely go back great staff. Very clean air conditioning in the buffet and in all the resaurants and at Mikes cafe. The coffee at mikes was amazing had many varieties of coffee and smoothies. The entertainment was amazing expecially there foam party in the pool. There is nothing negative to say about this resort. Go you won't regret it!!!

Valentin El Patriarca Varadero: really nice resort

The resort itself was amazing the entertainment people were really nice the restaurants were great the rooms were clean beautiful beach one thing thats missing is music on the beach or the bar onthe beach i would like to thankthe animators jenny glendacaesar carlos and everyone else i would recommend this resort to anybody

Hotel Roc Casa del Mar: Very nice resort

This hotel is very new clean and modern. Staff were excellent and very friendly. Great beach for snorkelling. Food was ok. We are picky eaters so we ate a lot of the same food each day. They have more work to do to get the entire resort up and running. Only half the resort was open in August. Lobby bar has a great atmosphere and had entertainment each night. Pools were ok the water was very warm and not very refreshing but then again it was really hot when we were there. Internet access was not [... read more] very good. You buy an hr card for 2 Cucs. Mikes coffee house was awesome for cappuccinos and americanos. Issues we had in the week were our safe had to be opened twice and our sliding door lock was broken. Maintenance staff fixed both issues fairly quickly.