Our Verified Customer Rating 4

Our Verified Customer Rating 4

(6126 Reviews)

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Private  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Great Resort!

Overall, my mother and I had a fabulous time! Our room was clean and spacious, food and drinks were free flowing, the staff were wonderful, and the beach was gorgeous!!! Only thing we would have liked to see more of is changing the variety of dishes served day to day. The buffet seemed to have the same food day in and day out but we could always find something to eat.

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Dave46  - 

Verified Purchaser

Valentin Perla Blanca: some good some bad

I will try to be fair as my tastes are different now that i'm older . It's Cuba so the food was not the best the wine also even in the al a cart resturants nobody stuck to the rules on dress (payed good money over new year for a nice dinner with the wife ) they closed the resturant and had a buffet style it was not that bad but not what I was looking for . Buffet was poor staffed 2 people to serve fresh eggs same at night for fresh pasta and 40-50 people in line lots of staff all in the wrong  [... read more]

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Diane  - 

Verified Purchaser

Iberostar Selection Ensenachos: Beautiful Beaches and Amazing staff

My happy place for the third time but a horrible rude encounter with the female Cuban Manager because I expected late check out privileges as in the past....I will be writing a detailed account to the general manager on a later date.

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Private  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Everything you need, Great resort!

We really enjoyed our 7 day stay at Dhawa. The grounds were lovely and maintained. The food was abundant & decent (we didn't lose weight on vacation!), the snack bar was lacking...but, it was something if you were hungry. The drinks were not weak and were made well. The beach is gorgeous and well maintained. The pool is a good size and kept clean, my only complaint would be that the music is far too loud at 9am, when you're wanting to chill by the pool...after 11am, would be reasonable. Our room [... read more]

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Private  - 

Verified Purchaser

Resonance Blu Santa Maria: First trip to Starfish

Our 6th trip to Cuba, we found this hotel little outdated however rooms were clean everything worked well, staff was amazing , very friendly and interactive. More than any of the other resorts. Variety of food was lacking however always found things we enjoyed. Beach was amazing , the cabanas were awesome offering lots of shade. Pool was great as well. My only complaint was the public rest rooms. They needed attention. This was the common complaint amongst other tourists.

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Bill  - 

Verified Purchaser

Valentin Perla Blanca: Very nice resort

This was our second time at this resort. We had a great time last year and the same this year. The food was not quite as good as it was last year. They run out of bread and milk a few time. But there was lots of other choices. Run out of white wine for a couple of days so we drank red wine with our meal, not a big problem at all. We booked the privlage package so we go to the VIP lounge where they very seldom run out of anything . Ailes was our go to person in the privlage lounge and she was ex [... read more]

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Wayman  - 

Verified Purchaser

Melia Las Dunas: execellent location

This is my second time to this lady location, Hotel is clear and service excellent...food good... drink and beautiful beaches... valuable package highly recommended for weekly package is the best choice ,

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Jessy199  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Awesome Resort

Grounds of hotel was amazing! Lots of bars, great size pools, great night entertainment, and awesome staff! Rooms were good! The only downside to the rooms were the pillows(too flat) so hard to sleep. The a la carts were amazing and buffet for breakfast was great but dinner not so much. All in all great hotel and service!

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Ramona MacAskill  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Dhawa Cayo Santa Maria

Hotel was very nice The pool was great Cold at first to get in Room was very nice Maid service very good Food was average Plenty to eat Our favourite place to eat was lunch at the beach We had “red snapper with heads on” & the chicken breast sandwiches Great guys working there Only recommendation :: Improve food at 24hr snack bar Breakfast was good Lunch not good Couldn’t cut chicken Very windy at beach mostdays Did get in swimming a few times

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Detroit Bob  - 

Verified Purchaser

Melia Las Dunas: Well manage resort.

We had a great stay at the Melia. I was up early most days. Beaches were raked daily in the morning. The gardens and the staff that ket the the grounds where alway so cheerful. Frank was our favorite. Our room was amazing. Clean clean clean. Thank you Melia and all your staff ... Would defiantly come back. Bob and Shari.

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Private  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: Very disappointing food

The hotel is beautiful, the grounds impeccable, the staff is very accommodating, the beaches are fabulous, there is very little walking involved in getting anywhere on the resort, but the food is a huge disappointment. There was no bread for 2 days in a row and spotty throughout the week which meant no pizza, sandwiches, hamburgers, pastries, muffins, toast, etc. The buffet was sadly lacking in variety, any meat was tough, the specialty restaurants were a bit better but small quantities. We’v [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Great Vacation

This was our first time in Cuba and while I can't say everything was perfect we would certainly not have any reservations about returning to this lovely resort. The beaches were spectacular with fine sand and plenty of room for lounging or walking, whatever you want to do. The food was not always exceptional but it was plentiful and we could always find something to eat. The room was extremely large and the cleaning staff kept everything in top shape. The hotel grounds are well manicured and ver [... read more]

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D Pham  - 

Verified Purchaser

Hotel Roc Casa del Mar: Good resort

Great staff, good service. Nice and clean hotel but there is a problem: on the last day at resort, we saw a cockroach in the bathroom. We also saw a cockroach on the bus when we were on the way to airport.

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Private  - 

Verified Purchaser

Hotel Roc Casa del Mar: Never again

Spend one week at ocean in Santa Maria Cuba it is a beautiful resort but really under staffed with 800 hundred rooms and only one bar it is hard too get drink unless you have money in your hand always running out of food drinks towels it is not good Had are towel stolen from are chairs at the pool when left for 10 min but will say the beach was beautiful

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Paul  - 

Verified Purchaser

Memories Paraiso: I would give 2.5 star

Not what I expected., food was mainly pork, beef dishes chewy, no phones,,working. Hall way lights, stand up light not working, telephone shower, the fridge not working. Changed the room, 3 times. Food had mainly pork dishes. No accommodation for , non pork eater.

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Argueablee  - 

Verified Purchaser

Melia Las Dunas: Loved every minute of it

We found this hotel to be lovely and clean. Bright airy huge lobby with friendly bartenders 24 hrs at the main bar. Entertainment was excellent every night with many different options for a la carte restaurants. Resort was neat and well looked after. Pool area was beautiful and we never had a problem with finding a lounger. No having to reserve at 6 in the morning. Beach loungers were plentiful as well. Beautiful beach area and shade available if needed. Beach bars and restaurants were awesome.  [... read more]

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Jane  - 

Verified Purchaser

Iberostar Selection Ensenachos: Beautiful relaxing resort

This was our third visit to this resort. Nothing bad to report other than the lack of wash clothes, peanut butter and breads. I will certainty go back. The staff is amazing, the grounds are beautiful and the spa/adult section is peaceful

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Private  - 

Verified Purchaser

Valentin Perla Blanca: Beach was by far the best thing about this resort

The amount of cleaning & grounds staff is not adequate for the size of resort,they work very hard to do the best they can. We have never stayed at a resort that was so unclean.example:mirror nor dresser,end table’s & table not cleaned at all,beach towels not exchanged all week.Toilet seat is not the correct size to fit toilet the light bulbs not changed so you could actually see in the bathroom.Italian restaurant ceiling fans were absolutely disgusting!! Lineup’s were horrendous at recepti [... read more]

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HHDJR  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: A REALLY NICE RESORT

We were there Jan 25th to Feb 1st and the weather was just right. The service was great although it's hard to get a hold of the front desk at times. We called once for maintenance when the air conditioner quit and without exaggerating the repairman was at our door no more than 15 minutes from when we made the call. I'm going to have to call it "My Bad" since I was unaware that the AC will stop if the balcony door opens....whoops...lol. The Staff and maid service was excellent and mini fridge res [... read more]

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Private  - 

Verified Purchaser

Dhawa Cayo Santa Maria: We love this spot

This was our second time to this resort. We enjoy everything about it. It did not disappoint. Good food, nice beach, pleasant staff, amazing lobby entertainment, lovely pool. Thanks Dhawa. You may see us again next year.

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