This hotel and the surrounding hotels are amazing. The service was great and there was lots to see and do. You can go to other hotel resorts as their buffets were fantastic! Book your dinner reservations ahead of time as it’s difficult to get.
It was an amazing place to stay.Worth to visit again.I love the pools and the beach.Nice ambiance for relaxing.Food was excellent.Waiters are nice some are funny and jokers.Night entertainment was amazing too.
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Anna C -
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Bahia Principe Explore Jamaica: Renewal of Vows
Grounds beautiful - entertainment great - food a bit above average. Not enough A La Carte restaurants to accommodate amount of people. We were part of the Royal group but could only get one a la carte. Beach is man made and sand needs to be topped up - this was very evident when we experienced heavy rainfalls. Staff very accommodating except for the front desk. Rooms are clean but tired looking. Maid service awesome. Let me go back to the front desk. We had an issue with guests arriving [... read more]from Kingston for our ceremony. My husband negotiated a price for the room, offered to put down a holding fee, because he wanted to confirm with me that we were in agreement. He went back 15 minutes later and they had sold the room. We were so upset, our guests had to go back to Kingston, which meant that they had to leave early and missed the rest of our celebration - no one cared or seemed to be accountable. Wedding co-ordinator - outstanding
The rooms are lovely but some of the lady staff have adittude waiters not attentive to offer water, food is great at the buffet, beach alot or rocks, poolside room that I was upgraded to was full of mosiqutos so had to go back to a room facing the unrenovated parking lot. This resort is not 5 star at all.
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Private -
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Bahia Principe Explore Coba: IT IS A VERY GOOD RESORT FOR FAMILY
HOTEL IS NOT BAD, NOT GOOD ON SUMMER TIME, CEILING FAN IS NOT ENOUGH TO COOL THE ROOM. QUITE FAR FROM THE BEACH, NEED MORE TROLLEY, TO GO WHEREVER YOU WANT, WAITING FOR A RIDE IS TIME CONSUMING.
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Private -
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Bahia Principe Explore Punta Cana: Amazing Trip
Resort was amazing good food, good entertainment amazing pool and beach.
Village market and stores were convenient for shopping.
I would love to go back.
Recommendation is more English speaking staff.
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Ric14 -
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Bahia Principe Explore El Portillo: Good Resort
Rooms were clean need to be renovated but ok, food buffet it was good, I recommend El Pescador restaurant. Beach super nice, we also visited Las Terrenas Town, very nice place in general we had a excellent vacations
I stay at Luxury Bahia Prinicipe Esmerdale resort in Punta Cana..
Food is good ,clean and amazing taste with nice service by its employee at the resort restaurant. Room are clean and well kept. I will give A plus.
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Private -
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Bahia Principe Escape Ambar: Very Nice Resort. But Not Without Some Flaws
My husband and I stayed at the Ambar on August 5th-15 in a swim - up room.
Here is an overview of a bit of everything :
Room:
We loved the swim up room. It was clean and comfortable and well the interior design was beautiful
Con: The bathroom had only one sink with limited counter space. There was also nowhere to hang anything in the bathroom so trying to hang up make up cases or wet bathing suits had to be put over the shower walls.
The pool for the swim up was cleaned constantly a[... read more]nd spacious. We enjoyed it every day.
Ice Machine: This we found odd. There was no ice machine for guests to use. In order to get ice we had to call room service. They did bring it but in such hot climates guests tend to use a lot of ice and waiting each time was a bit silly.
Con: The room service menu is very limited especially for anyone who's vegetarian.
Con: There were only about 3 English speaking tv channels and they played marathons of the same shows most of the time. This may seem like not a big deal but it's something to consider if you're stuck indoors due to illness or if the weather is inclement and you're indoors.
Butler Service : Our butlers were Jean and Greydin. There were excellent. If you can request them we highly recommend it. There were knowledgeable, thoughtful and wonderful. They added a quality to our vacation that was fantastic.
The Grounds: The landscaping and grounds were immaculate.
Restaurants : We went to Portfino's Italian restaurant and loved it. The service and food were excellent. We went twice while we were there.
The Buffet : It had many options and themed nights which was nice. A big issue for myself was the labelling of the food. I do not eat meat except fish and many food items were not labelled to explain what was in it. For example there would be a dish that appeared as it could be fish or another meat without saying what meat was in it. When I inquired the staff didn't understand which was frustrating. We even found out how to ask if there was meat in Spanish and they were still confused or told us there was no meat when there was.
Other foods were labelled as if they were vegetarian but weren't.
Example "Chickpea vegetable soup" Which after I took a bowl of, I discovered that there was ham in it. I'm glad I noticed before eating it.
This happened frequently. It is a simple fix that on the label it could simply say words like " Beef" or "Pork" because people could get ill.
We also found that many of the food items were extremely salty.
Also a bit of frustration occurred if we wanted to take our food and eat outside of the restaurant on the patio portion. Some staff said yes and others said no.
At one point I wasn't very mobile and had to stay in my room and my husband was not permitted to bring me some food from the Buffet to our room. And yet if I were to order room service there was nothing I could eat.
The Coffee Shop : It was clean and had a lot of options for coffee and dessert lovers. We enjoyed sitting outside and having a coffee or tea every day. And the desserts were beautiful and delicious.
The Lobby : The Lobby was clean and immaculate. In the Lobby there is a desk where there are people trying to sign you up for their rewards program is. We received an invite in our room to learn about it and ignored it. It is a waste of time and money and we've seen it in other resorts. One staff member at that desk was pushy to the point he basically told us " This is how I make a living. I just need you to go to the meeting and I'll get paid."
We did not go on our vacation to help him earn his paycheck. And no one wants to go on their vacation only to have on day two people trying to sign you up for something you've already declined. If you see this desk or they approach you, we suggest you politely decline and keep moving.
The Lobby Store: If you like munchies like sweet or salty snacks we suggest you stock up at Duty Free. The Lobby store has items for purchase and they are very expensive.
E.g one very small snack size package of M&Ms was $3.00 USD
The Beach: Beautiful and well maintained. There were many chairs and tables available.
Entertainment : There was a variety of entertainment . It was really enjoyable. The bands were fantastic. The dance shows were also beautifully choreographed.
A few guests on the resort had mentioned to us a confusion about alcohol. Apparently there were alcoholic beverages that you actually had to pay for. We never ran into that problem but they told us upon trying to order a Corona at the Sports bar the server told them it would be $5.00 USD yet it's supposed to be an all inclusive and on the website it states that all alcohol including premium is included.
The Sports Bar also boasts pool tables and yet you have to buy tokens to play which is ridiculous.
Overall it was a pleasant trip. I think if the above mentioned issues were resolved it would be more likely that we would return.
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Zee1 -
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Bahia Principe Explore Legend: Dream trip
We had a booking with trip central.ca Katie Sauve
She was expert in helping us plan the perfect trip she really put hard work in to perfect trip we went to Fantasia Bahia Principe Punta Cana what a amazing trip five star for everything what a beautiful resort or I should say a dream resort for the kids and parents I cannot say enough what a beautiful experience it was amazing service they thought every activity for the kids although you must book for the restaurants soon as you get there [... read more] good selection of nightly shows lotta stuff to do there day and night Aldo stuff is expensive at the stores in the resort please take your items what you need when leaving for vacation People are focussed on customer service over there no security issues they help with your needs room service is great with cleaning and they deliver the food in your room if you need it they make sure the Families are well taken care of and enjoy Vacation At most every penny is worthwhile over there on your vacation
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Nadia27 -
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Bahia Principe Explore Legend: An awsome Resort
I had an amazing time at Fantasia. My daughter and family love the resort.Beach was beautiful especially sanoa island...most beautiful island. Al cart restuarant were great especially Japanese restaurant. Servic was good but Pool needs to be more cleaner and should be cleaned more often.Everything was amazing !!
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Zee1 -
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Bahia Principe Explore Legend: Dream resort for kids
Hi
This was our first family vacation and I was hesitant to choose a place we are so glad that we went to this resort We went to this resort with three children total of five we had a amazing experience They really put every little detail for entertaining the kids the parents and thought of everything there’s so much to do for the kids services is great resort is magical I would definitely recommend to everyone you must visit this To believe it five stars all the way by the way for a rest[... read more]aurant bookings do it ahead of time what a magical place
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Private -
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Bahia Principe Escape Sian Ka'an: Amazing Resort
The hotel was very clean, the rooms were very clean and neat. The service was excellent, they provided what we needed anytime we called them. The entertainment was excellent, something different every night. Buffet was very clean and food was delicious. I would recommend Grand Bahia to everyone and specially Sian Ka'an for adults.
Thank you for the amazing service, will definitely go back there soon.
My sister, three teenaged kids and I spent a week at the Bahia Principe Esmeralda this August. The resort, including the other Bahia Prinicipecresirts attaches, was really nice.
The beach is beautiful, and you can walk forever. There are plenty of palapas for shade. Unfortunately, there was a bit of algae in the sea, especially on our first day, but it didn’t stop any of us from enjoying the beautiful, warm, turquoise water.
We didn’t use the pool much, but it was large, clean an[... read more]d lively. There is also a quieter pool for those who don’t want to be part of the activities.
The rooms are large and well-equipped, though they could be a little cleaner. A screen door would be useful so that we could allow fresh air into the room.
Food was plentiful and there was always something we could each enjoy at every meal. The adults in the group loved going to the coffee shop at the neighbouring Ãmbar, which is a beautiful, newly renovated adults-only resort.
Service was always excellent.
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Private -
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Bahia Principe Escape Ambar: wonderful holiday
eWERYFING WAS AWESOME AND AMAZING Hotel very good, people very nice
Lidia and Ireneusz
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Melb7 -
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Bahia Principe Explore Coba: Amazing trip!
Hotel was very nice! Huge but lots of shuttles to take you around. Food was amazing! Definitely had the best food out of all the vacations I have been on. Even the 24 hour snack bar was great! Entertainment was good! Lots of games and activities for both adults and kids. I even got to learn how to make sushi! Hands on!
The only down fall was the seaweed on the beach but it did clear up abit the last 2 days we were there. The pools were great! We took then collectivo to tulum which was like 20 [... read more]minutes away and saw the ruins and went to tulum jungle gym. It was a great day trip! amazing trip and I would definitely recommended the resort.
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Private -
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Bahia Principe Escape Runaway Bay: Massive resort
The rooms, bathrooms and grounds are very clean. The pool needs maintenance badly as tiles are falling off left right and center. The man made beach is VERY rocky and uncomfortable to walk on. This is the second time being at the luxury bahia. I had a very bad dining experience in the don pablo restaurant. My dessert was clearly spoiled (passion fruit creme brulee) the creme wasnt cold and it was not bruleed. When I pointed out to my server it smelled bad, she said well if yours is bad then ever[... read more]yone else's at the table (there was about 30 of us) is bad. Instead of taking it away she chose to argue with me. Not sure they hit the mark for a luxury resort. Will not be returning.
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Private -
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Bahia Principe Explore El Portillo: amazing place!!
Hello!!
The resort is amazing.There are still some employees (like Oscar) who were vey rude to us since day one upon arrival.He incisted on my (autistic) son to wear the wrist band.We have been to several destinations in the carebean and no one has ever asked us to forcehim to wear it!!!
The "a la acrte restaurants" were all good except for the brazilian and the french.
Santo was amazing to our family.He would keep a table reserved for my son for breakfast lunch and diner knowing about his[... read more] disability.He was friendly and super helpfull.
The food was very good at the buffet.
The rooms were big but a little off style,could take a renovation...the extra bed built in the wall is too small for anyone to sleep in...
in general,the trip was great!!
The only really negative point I have to talk about is the trip on our way back on west jet flight.The attendant was really uninformed about my son's diagnosis and uninformed about their policies.There were 2 seats empty on the premium class and I asked her if my son could sit on one of them and my husband because my son is not independant.She totally refused and eventhough I gave her my son's disbalitity case number on westjet,she totally refused.Her name is Virginie.I have never seen a person so mean and arrogant in my life!!
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Malini -
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Bahia Principe Escape Runaway Bay: 5 star in every way
Beautiful resort. From the food to the rooms the staff and the service, everything was excellent. We stayed there from June 15-22 2019 and was our first time in Jamaica. We would definitely return again and probably stay at this same resort. The bartender Raymond at the swim-up bar and his son was our favourite. The night shows were fantastic also.
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GFamily19 -
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Bahia Principe Explore El Portillo: Great Resort and Amazing Beach
We stayed at the Grand Bahia El Portillo in August 2019. Hotel is perfect for families and seniors small enough everything is so close.
Food was great at the buffett and a la carte.
The beach is amazing on either side of the resort, long enough for walks, when at the beach you must walk to the left it's so nice. kids loved the snorkelling
Rooms were