Iberostar Origin Laguna Azul: Excellent Resort had a great time.

I had been at this resort 10 years ago .I decided to go back because I knew It was a good place back then and still owned by Iberostar . I took My wife for here first trip to a southern island and wanted it to be the good experience that is was .The rooms were clean. The lobster night at the main restaurant was fantastic and the creole restaurant was our favorite and I loved the pizza nice thin crust with real cheese(not the processed stuff) If you go for a beach vacation in Varadaro this pla [... read more]ce has the best beach front , lots of sun umbrellas ,nice wide beach with beautiful sand . The staff were all top notch ,everybody was friendly and helpful on my stay . I would recommend this place for a beach Vacation in Cuba .

Iberostar Origin Tainos: Just as expected !!

This is our 4th visit to Iberostar Tainos, in Varadero. It's the old story, if it ain't broke, don't fix it !! This is a beautiful little resort situated on one of the nicest stretches of beach in the Caribbean. You don't have to walk forever to get from one end of the resort to the other. You can get anywhere in two minutes. The staff is always friendly, and will do anything to make your stay better. The grounds are beautiful and the rooms have all been recently renovated. We stayed in an upper [... read more] bungalow unit near the beach and it was awesome. The food keeps getting better and better. Never a problem to find something that agrees with you. We spent two weeks here, and the time flew by. Spent the entire time at the beach. There are over 3 miles over beach, that you can only dream of. Walked every day for 1 1/2 hours. No problems getting an excellent place with a parasol, to sit and relax. I understand that different people have different standards, but believe me this place is the type of resort that you will want to keep returning to !! We have repeatedly returned, and I would not hesitate to do so again. Good luck in trying to find something better.

Iberostar Selection Ensenachos: Nice Resort

This resort has a lovely beach, a well kept hotel and grounds. But maintenance is an issue. Light bulbs are not replaced when burnt out along the walkways. Lock on our washroom door didn't work. Shower door had a gap, so water sprayed out onto the floor. Bathroom towels were dingy grey with spots on them. There were no fresh beach towels all week. We waited 2 days for Tonic water to arrive for our Gin & Tonic drinks. The food was basic cafeteria style, not what you'd expect out of a large ho [... read more]tel. Sorry to say but, this hotel has gone downhill. I've been there 4 times over the years and this year was the worst yet. I don't expect to go back to this place sometime soon. Nor do I want to visit any other Hotel in Cuba as I heard other hotels are even worse.

Iberostar Selection Ensenachos: Agree! This used to be an amazing resort

Love this hotel, it's architecture, and beautiful design which seams to complement the green gardens and blends in with the serenity of this heavenly area. Over the years my husband and I have seen most of the Caribbean islands and so far have decided to settle for our holidays at Ibero Star Cayo Ensenachos mainly because of the gentle beach , beautiful surroundings and very friendly staff. On Feb. 22,2019 was our tenth visit to this place. Unfortunately we found the place rather disappointi [... read more]ng in comparison to our previous visits and our last on March 2018. Te quality of food in the dinning room dropped at least 40%, same dishes were served for lunch and dinner, soups were cold and watery on many occasions and there was hardly any variety in the meat department.. There were never fresh pool towels for exchange in the morning, mid day or in the evening. The walkways to the bungalows were dark since numerous bulbs were broken and not replaced,or the light stands were driven over by the carts. In order to get a palapa for shade on the beach you had to personally be there by at least 0630 to reserve it. The maintenance and the management definitely does no give enough attention at this beautiful hotel.

Iberostar Selection Holguin: Relaxing Resort

Beautiful new resort with plenty of space. Accommodation is really good with modern furniture, comfortable beds and plenty of light fixtures for good reading at night. Bathroom is spacious with a walk in shower and plenty of hot water. Staff is extremely helpful and not waiting to get tip before helping you. Food in the main area is repetitive. The restaurants à la carte offer a good variety of quality food. The beach is not yet up to par. At the time we were there, the bea [... read more]ch was being dredged. So we were exposed to the noise and the fume of the boat doing the work. It was possible to go to a different beach close by either using a shuttle or by walking. We were never informed of the work that was going to take place on the beach. The manager was surprised that we were not informed in advance.

Iberostar Selection Ensenachos: probably the best in Cayo Santa Maria but!!!!!!

Beautiful resort, beach, mature plants and trees and a very friendly helpful staff. The entire infrastructure is excellent but from what we heard from staff and repeat customers and seen ourselves is that everything is going downhill. The a/c stopped working in our building and other buildings including the dining room. It took a couple of sleepless nights because of the heat and humidity before ours was fixed but the dining room buffet area still wasn't fixed. Light bulbs burned out that never  [... read more]got replaced, general maintenance items need to be done. The buffet food is of good quality but the same food almost every meal every day and never any lobster or steak like it says in the ads. Cheap quality drinks at the bars. Example: menu says Baileys but its a cheap substandard Cuban brand. Even the beer, Kristal beer is Cuban and an excellent beer but they try hard to always give you Buccanaro beer. The staff will even tell you that they are concerned about the cutbacks and quality down-slide in the last three years, especially in the last 6 months. It's a shame that this is happening because the place is beautiful and it wouldn't take too much to make it a great resort. On the positive side the problems at this resort are small compared to the issues that guests experienced at other resorts in Cayo Santa Maria from the stories that we heard at the airport on our way home. Over the years we hear things like this is Cuba, this is good for Cuba etc. Those are lame excuses and I would hope that the owners/managers of these resorts would realize that travelers have many other excellent options to go to on vacation other than Cuba.

Iberostar Origin Bella Vista Varadero: Iberostar was average

Hotel was very nice but there were several lights that did not work in our room, we were on the ground floor and the sliding door to the balcony did not have a lock (no one would fix it until the next day), every single sheet and pillow was stained, we constantly asked for water to be brought to the room because that was the only way to get it but it never showed up. There were not enough pool or beach loungers for everyone so if you did not get up before 7 to claim one you did not get to hang b [... read more]y the pool. Lots of little things that made this trip not worth the $$!

Iberostar Origin Playa Alameda: Hotel Iberostar Playa Alameda

This is a smaller resort that we enjoyed going to. As for all Cuban resorts, the food was a 7 out of 10. Do not expect for the snack bar to have much of what they list in their menu. (no pizza at all during our stay). As for cleanliness, this is one of the best we had ever had.

Iberostar Origin Laguna Azul: Pretty Good Value for the Money

We did enjoy ourselves very much at this resort and thought the food was excellent. As I would suggest to anybody, stay away from anything fried or that you can visibly see oil on and you will be ok. We had lobster, crab, sushi, swordfish and other great items during the week from the buffet. This is not something you will see at most resorts this price. We had a king size bed in our room and it was comfortable compared to most resorts. The room was average and clean but not exceptional. The sta [... read more]ff were nice but a bit slow at the bars, could use a bit more staff there. The grounds and beach are very nice with a good amount of loungers. One items that needs improvement is the public washrooms which are very smelly and require more cleaning. The towel policy is something to pay attention to, the staff will pick up your towel and you will have to pay $15 CUC for it, ours were taken from our bag along with our sunglasses on the beach and we still had to pay. Suggest you take your own beach towels and give theirs back as soon as you check in. Who steals towels? Seems like a scam to me and it did anger me that they have no interest that you were robbed they just want the money!

Iberostar Selection Cancun: Great resort

We had a great time at this resort. The staff was friendly and helpful, the resort is clean and well kept. Our room could have used some upgrading but not a big deal. Limited amount of palapas on the beach when comparing to other resorts we have been. I love that everything is so close by, especially when travelling with a 2 year old. The buffet has lots of selection and the a la cartes were good also. Unfortunately could not go to the French restaurant as no kids are allowed.

Iberostar Selection Paraiso Lindo: sharing my experience

Know what you are getting yourself into. I always search out larger resorts, as I enjoy wondering around and can feel the space, rather than a smaller setting. We stayed at the Lindo section of the 5 Iberostar resorts that are adjoining. The Del Mar and Beach seemed to be the older section, and the Maya the newest of the 4. The Lindo and Maya section offered interesting courtyards to access your room, as the Delmar and Beach were just boring apartment buildings with hallways. So an obvious upg [... read more]rade in hotel design. We had access to the Beach and Del Mar, but were restricted to the Maya, however did share the pool with them. Then there was the Grand Paraiso, which seemed like a total different hotel. Design and decor was a major step up, rather opulent compared to the others. Their beach was almost equivalent to the combined of the other 4 building. Some of their rooms were directly on the beach as the other 4 resorts were separated by a mangrove area, giving it a more rustic and natural element. Maya, Lindo, DelMar and Beach's rooms closest to the ocean, which you would think to be the better and more expensive, were not the nicest at all. Our beach bar and snack bar were excellent, however there was a lot of watering down of the drinks. Not a bad idea for the early day consumption, but still disappointing in flavor for some drinks. Found the rooms be to large enough, beds were very comfortable. The balcony was a solid waist high enclosure, so little sitting down and people watching. The restaurant booking was very easy. Your building concierge can make all the reservations for the week. Steak house very good 1st time, second time was very disappointing. The french restaurant was a lot of show, with little food and flavor. The jambalaya was our best meal of the week. Interesting enough we were booked 2x in the Maya section restaurants. We also had access to other Iberostar resorts in the neighborhood. So we went and checked them out, as you could spend from 10AM to 6PM at those locations. Playacar, slightly older again, but a nice wide beach. Cozumel, which was a step down for sure. 4 room buildings, looking very tired, small beach and a dilapidated counter at the swimup bar, missing large sections of the tile, exposing the cement, unacceptable lack of maintenance at that resort. We traveled to that resort for a snorkeling excursion, booked on the beach at the Lindo resort with DresselDive. After traveling 2.5 hr to get to the diving location, we were told the winds and ocean conditions were too strong to be able to go snorkeling/diving. Traveling back and forth used up the day, however we were told the next day we would be fully refunded, which was done on a manual visa transaction slips. They took the funds electronically, why not process the credit in the same manner? It has been 2 weeks and no credit has shown up yet. After several emails to dresseldiving, just received a response that they would be looking into this. Also there was lots of wild life roaming around. Coatis, peacocks, lizards, flamingos. Several peacocks were rather noisy, keeping us awake one night. I was not displeased with the resort overall. It had lost of nice areas to sit and go to. The coffee shop, which made nice specialty drinks, had a roof top (open)terrace, a sports bar, several other bars. I personally like to be outside, so when I go on vacation where it has a pleasant outside temperature, I want to feel that. All the restaurants and buffets were closed in, the buffets had a lot of windows, the restaurants not so. The world is a large place, so many other places to go an see, so I would not return to the resort. I am understanding that the hotel chains all have their own theme and design. I prefer the colonial feel to a place and I felt the Lido gave me that. And I have realized that a 4.5 star rating is the minimum I would like for a resort. I like a rustic feel, but not rundown and old. Pictures make it often nicer than it really is, so be very careful not to underpay for your vacation experience, as a little more could make all the difference. However the same resort, same room, same perks all have different rates, depending when you book.

Iberostar Waves Costa Dorada: great resort

The grounds were well kept, the food was amazing with lots of variety. The staff was very friendly. We had a issue in our room first thing but was fixed within 15 min...We do wish there was some music playing on the beach. We didn't get too much time at the pool as towels were always put on chairs before 7 am, but we preferred the beach anyways ..The resort was very nice and would go again..

Iberostar Origin Laguna Azul: Wonderful time

We enjoyed a wonderful vacation at Iberostar Laguna Azul. The food was delicious. The pools and grounds were clean the beach was fantastic The staff were helpful and pleasant. The rooms were tired and I feel need a little upgrading and maintenance for sure but they were clean. The price was a deal. My first time to Cuba and I will definitely be going back.

Iberostar Selection Paraiso Lindo: Absolutely Gorgeous

This resort was one of the nicest places that my wife and I have been to. The grounds were impeccable. The service and the people delivering the service were a 10 out of 10. We have travelled all over the world, and finally found a place that we will be returning to at least once a year. The food was great and just as it should be for a place of this caliber. The weather was just what we had ordered, sun and blue skies every day. WE WILL BE BACK.

Hotel Mojito: Amazon resort

One of the most beautiful beach in the world, well kept grounds, Food is fair, staff is very helpfully and happy to be there. The night shows are exceptionally talented.I also enjoyed the kids show, this lady realy does a tremendous job with kids!

Iberostar Waves Costa Dorada: amazing resort

Everything is in walking distance. Staff very nice and helping. Live singer each night, and disco until 2 AM. Was there from 18 to 25 Feb 2019. would go back anytime!! Clean room, and well maintained. food awesome. Missing a bit of entertaining during the day, not always the same time each day.

Iberostar Selection Ensenachos: 2nd Time.....No Regrets

This resort is all on its own with 2 huge beaches....you're not tripping over other people walking on the beach. Megano beach is quite something when low tide....A whole other beach appears and has to be walked to appreciate the beauty of it. Lobby entertainment was a bit boring....very little while we were there. The piano was not used once in the lobby bar. We didn't take part in any of the shows in the auditorium. Food was plentiful....we are not fussy eaters.....the Cubans have been [... read more] hit with disasters so they try hard to please spoiled first world people which is not easy! You cannot match the genuine friendliness of the Cuban people to other countries! Rooms are clean and we had very good sleeps. I wouldn't hesitate to book another holiday there.

Iberostar Origin Daiquiri: Great resort with fun staff!

Nice beach, clean pool, friendly staff, good food, lots of activities available! Lots of excursions available as well. A la carte restaurants are not as good as buffet meals. Room did not have hot water and staff couldn't fix it during our stay. Public washrooms smelled badly. It was sunny and warm every day, but it's windy all the time. Difficult for snorkelling or activities on the beach (volleyball, frisbee, etc.). A kiteboarding school is a 2 min walk down the beach. Most areas in the wate [... read more]r the bottom was covered in seaweed. Would definitely stay again if returning to Cuba!

Iberostar Waves Costa Dorada: Became very ill at this resort

We had a horrible vacation. Both my girlfriend and I became very ill due to bacteria consumed in the food or the water at your resort. This caused us to spend half of our vacation very ill and we spent several days in the hospital at Peurto Plata and the illness affected my kidneys, causing inflammation and a great deal of pain. We continued to remain sick when we finally returned home causing me to spend more time in the hospital here, and miss work. I can’t begin to explain how disappointed  [... read more]we both are. We got a few days out of an 8 day vacation. What a giant waste of money and time, not to mention the horrible feeling of being so sick for several days. We will never return to the Dominican Republic because of this. I think Iberostar should take some responsibility here and provide us with some sort of compensation here for our wasted time and money and our horrible experience at this resort hotel. Give it a go if you maybe feel like spending half your trip in a foreign hospital, maybe you're into that but I am not. You should not be dying to just make it home from a vacation. We paid a lot of money and took time off work to get a stress release and to relax. What we got was quite the opposite. Very, very disappointed and this leaves us with a bad taste in our mouths for Iberostar and the Dominican Republic. All of this aside, speaking strictly to the service received; the caliber of service was not as high as I expected when compared to what I have received at other resorts in other countries like Mexico, and for how much money we paid. Making dinner reservations at the a la carte restaurants was a gong show. We were told to use the Iberostar app by front desk staff, so we did. Then just about every dinner the restaurant would not have our reservation and we had to argue with difficult restaurant staff who would begrudgingly accommodate you after finding their manager. This is not something I feel like I should have to do at a paid resort vacation.

Iberostar Waves Costa Dorada: Great food

The resort was pretty much as we expected based on the reviews. The food was the best part, and the rooms were also very clean, although dated. The staff was all friendly and the resort did not seem overly crowded. Beach was not the best, but we knew that. Overall, a very good value.