Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Riu Palace Cabo San Lucas: Wonderful resort !

Hotel was awesome, our third year in a row here and were going back next year again. we have been many places and at many resorts in the Caribbean and Mexico. This is our personal favorite. Resort is beautiful, staff are great, food is awesome for all inclusive.

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Private  - 

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Riu Cancun: Worth Considering!

The hotel public areas, grounds and food were great! Rooms were a good size with great views. The only small complaint I would have is around the quality of linens and sparse bedding. This resort also attracts a large number of young adults.

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Private  - 

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Riu Flamingos: Very Enjoyable Resort

Facility was Great, Staff was Great, other Guests where Great. Recommendations; Please teach the chef's how to COOK BACON!!!! I don't remember seeing so much garbage on the beach.(cigarette butts) Must find a way to Remove the Two Center Pillars in Front of the Stage.

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Riu Montego Bay: Wonderful winter get away

RIU Hotel Montego Bay was an amazing resort! Everything was close; the buffets, the pool, the beach and the bar and entertainment was all so close each other. The grounds were well kept and clean and had an intimate feel! Great resort for families! The kids club was fabulous! A wide variety of fun activities for the children. All staff were friendly and happy and had great customer service! Food was phenomenal! Entertainment (the shows) were very professional and all of the p [... read more]

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Private  - 

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Riu Santa Fe: Nice Resort

The resort itself is well kept and is very clean. It has amazing views of the mountains and crystal clear waters. The food is just ok and so r the drinks. Nothing to write home about. Price point is a little high as it was $3000 a werk for a couple at the RIU Santa Fe. We happened to be at one of the US spring breaks so it was quite loud and disruptive at nights. Seems more of a party resort than a relaxation resort. Although i have to say staff were very friendly and were very accomodating. W [... read more]

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Riu Montego Bay: Fantastic Vacation!

We were a group of 17 (9 adults and 8 kids aged 4-10). The Riu was a great choice for our group, and set us up near each other, which we had requested before travelling. The hotel had a perfect combination of fun activities and for the kids and adults alike. A short walk from the buffet to the pool to the beach made getting around the resort very convenient. The workers were always quick with a smile and the service and food were both excellent. We had no complaints and would definitely go b [... read more]

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Riu Republica: Perfect Vacation

The Hotel was impeccably clean. The Food was top notch. The staff was the most friendliest and courteous. The beach was beautiful and always had a lounge chair. The entertainment team was wonderful.

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Riu Palace Antillas: Fabulous destination holiday

One week gave us a enough of a taste to realize we wanted to come back to Aruba; to explore more of this beautiful island and enjoy all it has to offer. We loved the all day breeze -and even though the days were hot - we did not feel the need to escape indoors. We felt safe on and off our resort Good food and excellent service The hotel rooms were a bit dated - but no deterrent to our enjoyment. De Palm Off road excursion was a thrill. Sunset cruise was spectacular- Beaches were gr [... read more]

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Prairie people  - 

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Riu Santa Fe: Beautiful...but a little busy

Grounds were clean ,rooms were clean, restaurants offered a lot of selections ,we went during spring breaker time and we found they were a little under staffed with long line ups for drinks and busy lunch and dinners other than that beautiful resort

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Private  - 

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Riu Palace Antillas: Great place to visit

The thing they could improve on was the Entertainment shows at night and some of the rooms need to be updated Staff were fabulous The restaurant has fabulous foods and lots of choices There is nothing like the beaches in Aruba

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Ceeceegee  - 

Verified Purchaser

Riu Flamingos: Great resort!

Overall I thought the resort was great!! SUPER clean grounds, there’s a ton of staff and never a speck of dirt anywhere. Rooms were ok, I didn’t have hot water in the shower but that wasn’t a huge deal to me so I didn’t complain. AC worked ok, it was a bit damp but we were barely in the room. Food and drinks were awesome!! The mojitos were my favourite and my hubby loved the ceasers. The a la cartes were ok but we preferred the buffet. I didn’t find the staff as friendly as other place [... read more]

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Maxie  - 

Verified Purchaser

Riu Palace Paradise Island: Remarkable Intimate Unlimited - RIU

A well maintained property with staff that pay attention to detail. The rooms are well appointed, clean and comfortable. The food is plentiful and tasty. The buffet always has a good variety of options and we enjoyed eating there. We celebrated my birthday at the Steak restaurant and the food and service were exceptional. We enjoyed the entertainment in the evening, especially the Michael Jackson tribute and even found ourselves in the nightclub for an evening drink.

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Private  - 

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Riu Palace Baja California: Ultra Modern

First impression was it looked out of place next to its traditional style sister hotels. The welcome was warm the staff friendly and the room was excellent. We were on the 3rd floor which could be floor 4,5,6 depending which lift you used. The hotel was spotless and staff were always cleaning. The food in the buffet dining room was good and varied and fresh. The alacart restaurants were a bit hit and miss with the service, they forgot to serve our main course in one. I put this down to the st [... read more]

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Sonita  - 

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Riu Palace Tropical Bay: Riu Palace Tropical Bay

The resort was amazingl as always it’s our second time there. The food, service, beach exceptional. And everyone super friendly... Mario had our table for breakfast and lunch ready as soon as we walked in. Thank you Riu 5*

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Private  - 

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Riu Republica: Something for everyone!

We loved the pools, the bars and buffet. Food was great and the service was impeccable. On the downside was the beach... chairs were unorganized stacked and blocked the ocean view from the shade areas. Seas can be rough so if you want an ocean swim it may be too rough. But we had a blast this place is huge, all ages and tons of activities. Nightlife was fun too.

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Therkl  - 

Verified Purchaser

Riu Emerald Bay: 3rd time is a charm!

This was our 3rd time at this resort and we will be back. I have seen some negative reviews on here and you have to remember you get what you pay for. This hotel is not the Palace but it is a great deal for the price. We have stayed at various riu resorts for the last 18 years and have not had a bad experience. Yes there is construction going on for a 300 room extension (which includes a couple of new pools and what looks like an awesome kids pool) but we did not hear the constructuon at all a [... read more]

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Private  - 

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Riu Palace Tropical Bay: wonderful resort

We had a wonderful time at the Riu Palace. The staff were very accommodating and pleasant to deal with. Very clean rooms and grounds. We enjoyed the evening entertainment and all a la carte restaurants. Beautiful beach and not crowded.

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Private  - 

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Riu Palace Tropical Bay: Boring place with Unfriendly services

We had book 2 rooms - they gave 2 rooms with sewage smell especially when air condition was on. The cleaning lady and luggage porter have to admit these rooms in building 1 stinks. They moved us to 2nd room at 2 am in the morning. 2nd room by the highway - so noisy with cars driving all the time. Don’t go to building 0 or building 1. Front desk took too long to return calls. We had to request to upgrade to ocean view rooms to get away from the smell and the noises. Unfortunately, ocean roo [... read more]

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Joan172  - 

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Riu Playa Blanca: Beautiful resort

We arrive to this beautiful resort,. Our room was very spacious and clean, overlooking the beach. The view was spectacular. Our mini bar was always full. The A la Carte restaurants all (3) were awful, OMG the worst ever. The steak house had the worst service ever, they took 2 hours to bring your meal every time. They turn people away from a perfectly empty restaurant and told to come back tomorrow because they are fully booked. When we were all told no reservations needed to any of the restauran [... read more]

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Private  - 

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Riu Palace Aruba: Amazing Beach resort

The Rui Palace offers everything you need for an all inclusive sun vacation. The perfect everyday Aruba weather means that the beach and pool are always the place to be! Great food and relaxing rooms made For a fantastic week with my family. It did not disappoint!

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