Riu Palace Pacifico: I keep goimg back because the place is beautiful and well kept but the staff are lovely and friendly.

As above - well kept but the staff are so genuine and friendly. I wish the economy could pay them more- they are so worth it. Despite that, they are all quite lovely and I will keep going..The quality of the food depends which chef is on that day but ranges from great to OK.

Villa del Palmar Beach Resort: Lovely small resort

Beautiful small Mexican style resort. Rooms very clean and fresh. Lobby beautifully decorated for Christmas. Slow check in process, but all staff very accommodating, friendly and helpful. We spent most of our stay on the beach. Beach waiters delivered our choices of beverage without our asking each time we arrived and frequently passed by with a fresh drink and menu for lunch and/or snacks. My complaints - a couple of days we did not receive coffee packages in the room and the Christmas Eve and  [... read more]Christmas Day buffets (excellent food) were not well organized. Also, the evening entertainment left a little to be desired. I would rate the experience a 8 out of 10. This was a family vacation for 2 grandmothers, married children and 22 and 23 year old grandsons. Enjoyable time for all of us with many good memories.

Grand Decameron Complex Bucerias Trademark: Had a great time!

The hotel is a little dated, BUT it is a great place to stay. Overall the food was good and the specialty restaurants did not disappoint. (Steakhouse was our favorite). I would recommend avoiding building 2 as it is right by the nightly shows and nightclub. It is VERY NOISEY. We were booked into this block and within the 1st hour I reqested to be moved. We were moved to building 4 which was much better. I would go back to the Royal DeCameron we went as a family of aduts, and really overa [... read more]ll have no complaints.

Riu Flamingos: Pleasantly surprised

We spent two weeks at this resort and absolutely loved everything about it. It is extremely clean everywhere, the food is yummy, the beach is beautiful and the staff are amazing. Everyone is so friendly and welcoming. It is very busy but very well organized to handle the crowds. I would not hesitate to return even though the Sunwing flight times are brutal. Give it a try.....you will love it and we feel it is the best deal out there.

Vamar Vallarta: Mixed feelings

This resort has excellent staff who work very hard to make your vacation pleasant. Special thanks to Fernanda! The grounds are lovely with great ocean views and location great for the marina area. The beach was mediocre but we often took the bus out to different buses. Pools were great and we generally really enjoyed our stay. The food was so-so, but we could always find something to eat. However, we were very disappointed by management's treatment with us. When we called them to tell them that  [... read more]our first room had a broken toilet, they attempted to charge us an extra $180 US saying it was our fault! The toilet didn't flush properly (like at all!) and we had to change rooms because of this. It was impossible to speak to management in person -- we just kept getting letters under our door telling us to pay up. Finally, the lovely front desk staff were able to resolve the situation, but it was an extremely unpleasant way to begin our vacation.

Tropicana Hotel: Great place for vacations in great Puereto Vallarta

The hotel is a very good looking, clean building with a distinct style. It is located in the old town across from the sandy beach and easy access to Malecon. The standard of our room was above average with excellent daily service. The restaurant offered reasonably priced good quality meals. I should add a word about very friendly and professional staff.

Barcelo Puerto Vallarta: True Mexican 5 Star

Had the unfortunate room just over the bar that struck up with the live band at 10:00pm and closed down at 1:00am. Upon speaking to the front desk they were willing to move us to a room above the nightly entertainment room. Really!! The pillows on the beds were the worst I had ever slept on! The food was ok, not fantastic by any means! If you didn't tip the buffet table service staff right at the beginning you could sit and wait for water,coffee or other drinks for your entire meal! The reso [... read more]rt grounds and pools were beautiful and well maintained! Not much of a beach to lay on, the waves got crazy later on during the day but the sand was amazing! It was a great family resort out of town so if your looking for nightlife this would not be the place for you! There was definite inconsistency when it came to service at the front desk! We needed a late checkout and other guests paid $50 USD for a late checkout while I paid nothing. No free WIFI! You had to be a Premiun Guest for WIFI, where is there not free WIFI?? It was a long ride on a windy road into town so if you want nightlife and hustle and bustle this is not the resort for you!

Las Palmas by the Sea: very noisy in need of updating resort

Our first room had a broken cracked sink, very old worn out furniture and decor, second room was updated but still cracked sink and sewage smell from shower drain, no hot water and once no water. Very clean rooms house keeping was friendly did the best job she could with what She had. Towels thread bare. This is not a hotel to relax and hear the ocean!! Rooms have adjoining doors You can hear the People next door having sex, talking on the phone, babies crying, Music starts at 9 a.m does not sto [... read more]p until 9 p.m Food is medi ocre We ate dinner out every night. Staff was incredibly friendly great service. The bars over pour drinks no cut off period lots of obnoxious drunks yelling, screaming, falling off of bar stools cracking open Their heads bleeding. People getting so drunk on Tequila etc. The bar tenders and staff have to put them in wheel chairs push them to their rooms. Constant noise no sleep . Cheap holiday and if You like noise and drunks and dilapitated rooms this is the resort for You.Front desk manager never smiles and is a rude arrogant mean little Man. Whenever You ask for anything You are putting Him out. Staff is paid $1 a hour so please tip.

Fiesta Americana Riviera Nayarit: I've had better Dreams......

I stayed at Dreams Villamagna Dec 15-22 with my husband and our 5 year old son. This is our 7th visit to a Dreams/Now property since our son was born. We are drawn to the family friendly nature the chain provides, and initially, that they are gated properties. Needless to say we are big fans thus repeat clients. However, we were disappointed with this stay. Property and Pools - Dreams has made us become accustomed to a grand lobby entrance. This was missing so the first impression was u [... read more]nderwhelming. Not a big deal but it got worse. The land is narrow and deep and the property itself is made up of 3 large buildings, 8 or 9 stories each. The building closest to the beach is a condo building of individually owned condo units. This building is perpendicular to the ocean, with a slight curvature to maximize the view. Running it's entire perpendicular length is 2 ajoining pools. The one fronting the ocean was not heated (my son coined in "the Canadian pool") thus very quiet. Huge disappointment. The attached or middle pool was warmer thus busier and kid friendly. The main pool was heated and the busiest. The activities led by the entertainment team occurred in this pool. The enteraiment team did a great job. Despite being called the "adult pool" it was filled with children. My son, learning to swim, could not touch the bottom in some areas but enjoyed the ledge than ran the length of the pool. We brought our own boogie boards though they are available from the activity/towel bar. This main pool was set farthest away from the beach and directly in front of the main 'ocean facing' hotel building. We stayed in this building and did have an ocean view but being set so far back on the property from the beach we could not hear the waves and while we could see the ocean, a pair of binoculars would have helped. We also could not hear the ocean. A big disappointment and unlike the other properties we have stayed at. The third building was behind ours and I believe only had views of the community. The Explorers Kids Club - despite its raving TripAdvisor reviews was not like the other Dreams/Now properties we have been to. It too was disappointing. The kids club was well secured and the caretakers seemed friendly. Our son only attended one day for just a few hours. He was content to play in the pool or on the beach for the majority of our stay. It is centrally located on the ground level corner unit of the condo building. Other properties had an expansive outdoor play area with play structure and sportcourt. Despite lacking those, the menu of activities was engaging. The Food - hmmm. Apart from the omelet station at breakfast, the buffet (World Cafe) was almost inedible. I am by no means a picky eater, in fact, I'll eat anything. I've been to over 30 countries and some of my favorite food is Asian street food so by no means do I have a trained, delicate palette. I expected far, far more/better. This was not a representation of the Dreams I know. The a la carte restaurants were very good. We did El Patio (Mexican) twice, Oceanu for lunch was nice. The attraction of the Barefoot Grill was in fact bare feet, and a wet bikini. It is attached to Oceanu and share the same kitchen. If you run into a nice server they will allow you to order off the Oceanu menu while sitting at the Barefoot Grill. This was a win. The rooftop lounge also serves sushi. Not so much a meal but a good appetizer. Sushi is definitely my thing (my son's too) and it's by far the best sushi we've had in Mexico. Mexican style containing cream cheese yet still good. We did not try the adult only Portofino. We also found the room service very good, and hot. The Coco Cafe was estetically unappealing in comparison to ones at other properties but served the same decent latte. The lime tarts are a must try. The Gym - next to Coco Cafe. Tiny for sure but had all the necessary barbells for girls who lift. There were some cardio machines too; all the usual I believe but not positive as I don't use them. The Towel Game - beach chairs on the beach need to be secured early. The chairs around the pool decks did not. This was a huge plus for this resort. It was never too busy that you couldn't find a good spot. The Beach - excellent, expansive. My son played for hours. A long walk on both directions is must. Don't get me wrong, we enjoyed our time away from the minus 20 degree weather we left behind in Calgary. You really can’t go wrong with a week of fun in the sun. But if there are certain expectations you are hoping to have fulfilled that were present at other Dreams resorts, I'm afraid you will be disappointed. We will not be returning to Dreams Villamagna but will continue to book other properties in the chain as perhaps this was a one-off.

Krystal Grand Puerto Vallarta: Excellent vacation

Recently returned from Hilton P.V. Great location....walk out to the street and put your hand up when a bus comes by, hop in for 7 pesos. This resort is small, but has everything necessary to have a great vacation. The food and drinks were excellent. Service second to none! Beds, bedding, pillows were lovely.

Friendly Fun Vallarta: Small and intimate resort

Friendly is a small resort in the heart of the hotel zone in Puerto Vallarta. The staff quickly becomes family-especially "Double Double" (Sergio) who served us in so many areas of the hotel (waiter at breakfast, lunch & supper and beach drink service). It's easy to feel like you are at your second home here! There were only two drawbacks that I need to mention: very uncomfortable lobby seating and continual construction noise. I assume the new pool will be ready to go soon but the couches and [... read more] chairs in the lobby desperately need to be updated! All in all, we spent a good 8 days at Friendly!

Hilton Vallarta Riviera Resort: Did not know what to expect??

Booked this hotel, and trip, through Trip Central for December 11-19, 2016. Fred was a great agent and very helpful. He responded back to my emails and gave me a lot of good advise regarding my trip and reassured me a great vacation. I've heard different opinions from friends regarding all inclusive and most of them say it was so so or boring at times. This was my first time travelling with my daughter to all inclusive so we had no expectation. In fact my daughter wasn't that enthuse about this [... read more] trip. Upon arrival we were surprised that our room was upgraded and were taken to the Grand Room. While we waited we were offered drinks and received a package to meet Jesus from Timon Tours the next morning. We were taken to our room and were very impressed by the view and very large clean bright room. A beautiful ocean view to wake up to and stunning sunsets in the evening. Very comfortable beds which make a restful nights. The next day we had a briefing from Jesus regarding our package regarding shuttle bus back to airport. We had our first breakfast at the buffet and there was so much food to choose from. The waiters were very attentive and the food was good but was warm, would have like it to be hotter. We made reservation for dinner at 9 am to secure our dinner arrangement. The restaurant food were fine but we like the selection of the buffet especially breakfast. Marco was our smoothy operator, very friendly and makes whatever fruit drinks we delighted. We looked forward in seeing him in the morning. The first few days we floundered about in the hotel not sure where anything is or what to expect. It would have been nice if they had a briefing and a map for all new first time guest as to where all the restaurant were located, a big sign as to where activities were taking place and location of towels etc . Eventually we figure it out and made use what was available. On the fourth day my eldest daughter and son in law joined us at the resort and all the kinks were ironed out by the second day. Most guest would rather laid by the pool, soak up the sun, replenish with constant refill of liquor to hearts content but I, I like to keep busy. Everyday there was something to do from 10 am to 5 pm. Kyaking starts at 10:45 am but if there is alot of participants they will make several trips. It takes about 30 minutes to paddle to another beach and another 30 minutes to paddle back. It was a nice adventure. Make sure to go early because it can get book up early. We had Spanish lesson from various of teachers but Julio Caesar was top teacher. Though we were not fluent but it did help us how to understand and communicate a little in their language. Also Julio gives a real workout on water aerobics. We played Black Jack almost everyday and David was an amusing, shifty dealer, still don't know how he always get Black Jack . My daughter and son and law couldn't get enough of the game. Great prizes too. I would have like more dancing lessons but not enough participants. However, my daughters said that Salvadore was an awesome Zumba instructor, they have taken lessons back home but they say he is the best. Extra on the side was a Poolside BBQ lunch and cooking lessons and evening shows. Taco dinner at 7 pm at the offshore grill. We explored all the different lounges such as Tequila, Martini has pool table and Mojito. Mojito was our favorite due to hammock and swing chairs. Room service and fridge bar included. We wanted to watch something on Youtube and they send up their techinician to help us to set it up on their Smart TV. All the staff were friendly, very helpful and ready to serve you. To top the trip was a complementary spa treatment for two. Thank you to Alejandra and Valisa. We were truly pampered. Although I heard a lot of complaints regarding the construction it wasn't that bad, actually it was quite entertaining watching them move the large boulders. Although the make shift beach was small it was nice to walk on the sandy beach. If the tide is low enough you can walk around the rocks and reach another beach within 30 minutes. Again another adventure. We took one day to go downtown by bus and it only took about 15- 20 minutes but be ready for a bumpy ride. We went to the market and tried many Tacos in local downtown area. I was really impressed with my package from Trip Central and would book from them again. It was a really good deal and great bargain for my money. Our first selection was Hyatt Ziva but they were all booked up so the Grand Fiesta was our second choice. We were curious about the Hyatt while we were staying at the Grand Fiesta and was planning a tour it just to see what we may have miss. Actually, decided not too because we were very satisfied with our stay at the Grand Fiesta. By the end of our trip my daughter did not want to leave, she love every minute of it. Although, its was our first time to all inclusive and cannot compare with any other resort. Let's say it was much more than expected. A wonderful relaxing get away from the winter cold weather to a sunny, warm hospitable atmosphere though not perfect but delightful.

Royal Suites Punta Mita: Third time to this resort.confused?

Hello, I'm Bryan . Stayed Two Weeks from Dec.4th to 18th. Upon our stay we encountered mixed results ,some of the employees were awesome ,others NOT AT All!! Let's start with check in ,, we asked for main floor building 5 due to a knee injury upon booking .The butler assigned to us was very accommodating it looked like everything was fine THEN his senior Ruany Changed it all!! Saying give them the room assigned and they will be fine,They not knowing we spoke Spanish.They gave us two double be [... read more]ds back at the entrance of the building. The next day we noticed a couple in the front room to the entrance of the amenities being placed in our perfect spot. I approached the counter to inquire about the room we were not given ,as we all know !! This is a pain to complain. We are Canadians and we don't cause any problems? Ruany gave me total attitude ! Her coworker was Victor and was confused because he was not at work the day prior. You would not believe the difference between the Two! In a minute Victor had his supervisor suggest a room with a king bed .we were shown the room immediately . This was the same room they or should I say the counter supervisor at the check in could have given us from the start .Whitch she.. Ruany decided to tell our butler just put them in a room!!! In saying that Victor had his big boss give us that room 4 days later,thanks bud. Next.the Spa! Remember the Knee?This spa was amazing Steam Sauna ,Hot tub ,Cold tub ,Waterfall ,and regular Sauna. The only issue was the manager of the Spa! I personally was there every day for therapy ,when the Spa was shut down at 6:30 instead of 7:00!! Not understanding ,I approached my butler.He brought his Royal Suites Manager into the issue.We walked back to the Spa together. Unbelievable the spa manager not knowing I spoke the language began to argue that her coworker .she told him that the resort bus was a long ride and wanted to close due to this. He in my disbelief did not reprimand her on the spot! Humbly in trying to accommodate me tried himself to restart the Spa while she was gone. The last negative before the possitives the BEDS! Pillows are great but the beds had all the patrons hurting !! I have slept on a floor when I was younger ,No issues. The general population of this resort is over 55,No floor sleeping in the forecast that was the general concences at the restraunt in the morning. PLEASE UPGRADE THE BEDS....... Oh my wife just recalled the fact of holding your pool beds for the day and not ever using them?We did witness that ! Shame ,Shame After all this ,why do we go back three times? The food!! Lobster every night. Your choice if you ask ? Boiled or BBQ. The people at the the pool tasked at serving maybe 40 patrons. Marisol is spectacular !,,your night bartender Marrisus amazing ... Room service as tasty as the unique restraunt . Custom breakfast ,Poolside lunch as classy as you could get in the best resorts. Pool temps. Will suit your liking,No younger guests to Tempt Arguments. The view at all times,Whales ,Sea water pool ingeineously built on the beach within a short stroll .PS watch your footing ,My wife fell and scratched her leg and arm. Regards Bryan

Barcelo Puerto Vallarta: Beautiful Place

Pros...Beautiful resort with lots of pools. We loved our 2 bedroom suite, the baby crib that was delivered was perfect, the grounds, pools were awesome! We had to use medical for our sick baby and was promptly delivered via ambulance to the Puerto Vallarta Hospital which also had really great service. Cons... Loud music pounding until 6am, lots of parties for locals, one whole pool was used by the locals to party in until 6pm every day. I was expecting a family resort but the week we went it  [... read more]was a club environment.

Villas Vallarta by Canto del Sol: Acommodating Resort

We stayed at Villas by Canto del Sol on an all inclusive package. It allowed us full access to Canto del Sol. The grounds were immaculate and very pretty at Canto Del Sol. The service was excellent. The employees exemplified a true sense of pride. The food was good and they are always looking for suggestions from the guests. The buffet had theme nights. The have 2 al la carte restaurants and we enjoyed both meals. We upgraded our room to a pool front at the Villas. It is an older building in nee [... read more]d of repairs. However we were happy with our room and it was cleaned daily. The pool at the Villa was much quieter for those who like that. There was never many people at this pool. There is a bar there. Overall we had a wonderful time and would definitely recommend it. We have never returned to a previous resort, however, we plan on returning here

Fiesta Americana Puerto Vallarta: Bitter/Sweet

Bitter...Loud music starts at 8 a.m. & goes until 5 p.m. Take earplugs if u like sleeping in. Desserts at Buffet were pretty much the same everyday..everything cut into squares..no pies or cheesecakes or Icecream. As well, bar drinks, even wine was sometimes served in water glasses, even at the Lobby Bar. Sweet...Rooms were great with Ocean view..Quite modern & Super clean Italian a la Carter was Awesome. No dress code or reservations req'd. Burger & fries at snack bar were really good [... read more].

Iberostar Selection Playa Mita: Very Nice Resort

This hotel was well worth the money. Very clean and tidy. Food was good and had no problem getting dinner reservations. Ate one night at the dinner buffet and that was good. This is a family resort but you didn't see a lot of children at the restaurants. There is a great section of the Hotel especially for children with a mini waterpark and childrens activities. Drink service was available at the pool with no wait time. The beach was very easy for walking and you were invited to purcha [... read more]se silver, blankets and massages..but it was not harassing at all. The crew running activities and entertainment worked very hard and did a fantastic job. The room cleaning staff performed their jobs consistently and we always had an abundance of towels, hair products, body lotions available. The room bar fridge was full with pop, beer and water. All bars throughout the resort had high end alcohol and cans of beer if you asked for them. WE left the resort to go to Sayulita on a half day trip arranged through the Resort. WE participated in some of the activities at the resort including the 10 am bike tour. It would have been nice to be able to sign the bikes out on our own but wasn't available. One day we went on a walk through the golf course; a nice change of scenery. I was able to exchange dollars for pesos at the resort. Trip to and from the airport was uneventful. The drive was about 45 minutes.

Riu Flamingos: Good Resort

We had a few minor problems, our room had not been cleaned before we got there and our mini bar was not restocked until we asked. They cleaned the room while we grabbed a bite to eat so it was relatively a minor problem. Most of the staff were excellent with only 1 or 2 exceptions, also minor and that could just be the language barrier as we do not speak Spanish. The food was good, we tried a few of the restaurants and the buffet, all good. The housekeeping staff does an excellent job of kee [... read more]ping the rooms clean. The hotel and grounds are also well kept. Watch out for sand fleas and ants at the beach! Overall a good stay.

Samba Vallarta: Resort To Come Back To

This is a small, comfortable resort. The staff are totally versed in great, personal, friendly service. The food at the buffet was varied every day and very presentable and tasty. The two ala carte restaurants were top notch. The barbecue dinner was outstanding. The evening entertainment was very good. We will head back there next year!

Las Palmas by the Sea: Nice holiday

Older hotel but nice. Check in was quick and easy. One pool was under repair so they had to move the activities to the beach. The beach area is smaller so it was hard to find a quiet spot to relax at some times of the day. Lots of Mexican families on the weekend but it never seemed too crowded. The one a la carte restaurant was never full when we went but the food was great. Spanish coffee was excellent. Close to downtown and lots of beach to walk. Bit short on hot water for the shower a couple  [... read more]days but it seemed to get fixed. Staff were good and appreciated tips. Good value for the price