Royalton Hideaway Blue Waters: Paradise in Jamaica!

We had an amazing vacation at the Hideaway Blue Waters! The food, drinks, employees, amenities were all FANTASTIC! We will definitely be back. This resort is perfection! The employees are friendly and go above and beyond to take care of your needs to ensure the best experience.

Bahia Principe Explore Jamaica: OK resort but not 5*

Was excited to go to a 5 star resort but really disappointed. We pre checked in with Bahi App. Upon arrival requested an area (sections 15-18) in the resort. The reception said ok, but we got the complete opposite end (section 23...dont accept a room here). Close to the Adults Only Luxury Resort. We had 4 children in our group! This was fine at first but one room had a bad leak from the ceiling in front of the bathroom, so that room got moved after waiting the day for someone to fix it and  [... read more]then no one coming and we had to fight with hotel management. Finally at 1 AM...they got moved to other end of hotel (section 18). Our other two rooms were infested with cockroaches and the toilets didn't flush unless you put your hand in the tank. As we booked together and wanted to be close we asked for all rooms to be moved to section 18. Well we showed pictures of the uninvited daily guests and were told we would be moved....got the push around for 3 days. Finally we found the air canada rep (she was MIA for 2 days) who pushed things and got us moved on the 4th day. If you book you must ensure you are in section 18 as these rooms were much more updated and 4 start quality (we still saw 2 cockroaches but it was not a daily issue). The other rooms (section 23) were more like 3 star. Food in the buffet was OK, the restaurants were much better. We are beach users so that was a little disappointing rocks and coral near shore but mostly sand when you get knee deep. Roped off areas due to sea urchins so cant go deep. Doesn't compare at all to any Cuba beaches (we have been to 5 different Cuba resorts). We had a good group of people so had fun even with all the issues. We were told that the resort is being renovated in 2026. Much needed.

Royalton Hideaway Blue Waters: Amazing Vacation!

This resort was the perfect place for our vacation. The resort itself is beautiful and was kept in pristine condition. The staff was amazing, accommodating and just wonderful people. The restaurants were all beautiful and had an exellent variety of food options. We will definitely be back!

Riu Ocho Rios: Expected better

The Asian food display was not appetizing. The Asian and Steakhouse restaurants were 6/10. The buffet food was good to start then slowly went downhill. There was no music/dancing past 11 p.m. The beer was always room temperature. Service was good. The beach itself was nice except when you step on rocks.

Grand Decameron Cornwall Beach: Budget resort

Well where do i start. Ok the resort was clean but unkept, there was no eye for detail. Rooms outdated even though it seemed as though it was recently renoed, no dresser to put your clothes, there was a constant hum from the ac unit, apparently they said some part had to be repaired. If the fan was on it would make a creeking sound, so that was off and our towels only got replaced when we complained. As for our beach towels, well they either were out or were closed. One elevator worked out of tw [... read more]o so most times we took the stairs and we were on the fourth floor. Food was ok but clearly too much salt at times and the staff, well the staff was not the greatest in the buffet area. Not attentive, at times we stood for 4, 5 minutes before we sat with no one even coming to greet the guests, it just seem unorganized and lacked caring at times. The bars were different they seemed engaged with guests, but the dj quite often played some racially inflammatory music, along with some inappropriate language with young kids about, my wife was not impressed. And finally the entertainment was suspect at best. Would I return, no, sorry I'll pay more next time and stay somewhere else.

Riu Palace Aquarelle: Disappointment for a Riu

The food at the buffet was horrible. It was over cooked, salty and then too sweet. The water park was no water park it was 4 slides. Fake photos. The cleaning staff and reception was excellent. The pools were amazing . The entertainment staff did their best to keep the fun going and kids occupied. The beach had lots of rocks and seaweed. Some of the wait staff was excellent And some ignored you unless you tipped them.,or seemed as you would .

Princess Grand Jamaica: Lovely place

Grounds beautiful No worry for sun chairs at this time (since place is New) Water in pools likely need inspection more often as we all got upper respiratory/ear infections Good service Rooms very clean and nicely appointed Floors should be mopped more regularly as feet are black quickly Still in soft opening phase we believe Typically at 30-35% capacity with locals coming periodically for 2 day vacations making capacity bigger during those times. Unruly behaviours noted during these time [... read more]s. Buffet was great A la carte italian was great Entertainment crew lovely Pool side servers are very slow but easy to get beverages yourself Would benefit from a tween/teen section (e.g. pool/air hockey/lounge w/ music) for the 7pm-9pm hours Gaming room is good for a handful of kids/young adults but does not capture a larger following Water slides are a hit but again...water should be checked for bacteria Casino set to be ready for November - not sure about that 60min ride to/from airport - but can be upwards of 90min if you are in rush hour - as a large portion of the ride is on a local windy rode vs. highway -Nexxus transfer bus is in desperate need of an inspection - suspension, engine sounds, wiper no working. A lot a people to move safely to and from on a daily basis -Shows/entertainment were very good -Early departure for home - expects passengers to leave at 525am with no breakfast. -then the WestJet ticket/wicket does not open til 730am -Coffee shop that is 24 hours for pastries and sandwiches (which is meant to offset the after hours) does not get delivery til closer to 6am. -if you purchase your checked in luggage w/ SunWing prior to vacation, West Jet does not have proof that you have paid for your luggage and therefore when you 'check in' at the YYZ AIRPORT - you cannot immediately get luggage tickets from machine, YOU MUST line up to check in (even though you have already checked in online 24 hours prior) and YOU MUST show your invoice to prove you paid (BOTH in Toronto and in Montego Bay) because SunWing and WestJet are not in full communication with one another as of yet. -We would return

Bahia Principe Explore Jamaica: Beautiful pools

Grounds and pools were great. Pools were the best I have seen at any resort. Most of the staff were friendly and helpful. There were a few who were not helpful. Found the bus drive to the hotel very long. Found the check in process very slow. Our best meal was at the Italian restaurant. The food was amazing. ! We had a great waiter take care of us. Very enjoyable evening.

Bahia Principe Explore Jamaica: Good

The pool was amazing and the staff all friendly and outgoing, had a great time by the pool with all the daily activities and entertainment. Beach was small but was ok for a beach day. Rooms are outdated and had a few issues; no linen in the room and had to wait several hours for it to be brought to us, coffee maker broken, and the shower head was broken. All problems were addressed and fixed. Had a hard time booking reservations for dinners, restaurants seemed to all be booked for earlier times  [... read more]and we were travelling with two young kids, so going to dinner at 9 was not suitable for us. Managed to get on to one and it was fabulous food and service. Overall we had a great time!

Azul Beach Resort Negril: Great resort!

Azul resort was overall a great resort to stay at. The pool is open 24 hours so the late night swims were amazing. Resort staff were all super friendly and accommodating. The food was okay, not the best but the Ackee restaurant was great as it had authentic Jamaican food. The beach was beautiful as well! The crowd at the resort was mostly older adults and families and lacked a lot of younger crowds/music/activities. Overall I’d give the resort a 6.5/10.

Couples Tower Isle: Well-cared for resort

Beach--2.5/5 (small beach, very little shade, and not much for swimming) Water sports--2.5/5 (yellow flag every day except our last day which was green and all water sports were a go. This was odd as every day had the same windy weather; it looks like the water sports staff only want to take people water skiing once a week. Snorkelling was disappointing as there were not that many fish to see. Hobbie cat was fun) Food--3/5 (food was okay, best food was at the Verandah and Eight Rivers. Was eat [... read more]ing a crab spring roll and pulled a one inch fish bone out of my mouth!) Service--2/5 (service not great. Staff fighting, staff standing around talking when people are waiting to be served) Rooms--3/5 (resort is in the middle of being renovated. Building staff take really good care of the building) Concierge--4/5 (promptly dealt with all requests and concerns) Location--2/5 (close to 2 hours from airport; near a main road so we heard a lot of loud trucks, motorcycles, and stereo music, not quiet) Golf--4/5-- at the Sandals Upton Golf and Country club. Course was okay, not on the ocean. Not too scenic or challenging--no water hazards. Staff were friendly and helpful) Quite a few couples make this their returning destination. One couple we met had been going there since 2006! Another couple for the last 8 years. So, there is something that keeps them coming back, maybe the pools and the au naturel island :)

Royalton Negril Resort And Spa: Wonderful loved every moment!

Just got back from the Royalton Negril. Went with a gf and we just loved every minute of our stay and would go back in a heart beat. Would definitely recommend this resort. Had a long beautiful beach for walking. If you walk down he beach about 15 minutes there are local vendors selling tourist things to buy which is fun! We had Diamond Club and really enjoyed this feature. I read reviews where people said this wasn't worth it. We found it quite a nice treat and our butlers O'Shain and Daron wen [... read more]t above and beyond. We had tons of beach towels placed in our room every evening, bottles of Prosecco, ice, meals brought to our lounge chairs, made dinner reservations for us...was a real treat! Wouldn't normally get or need something like this but our travel agent recommended it and it wasn't that much more and it was extremely nice to have (a great splurge and treat). We really enjoyed the Diamond Club pool, swim up bar and beach bar/restaurant. That is a really nice added bonus of DC. The additional pool and beach area and nice and quiet, provides an extra change of scenery than just access to the main pool. We loved sitting in this area during noon or later as the main pool like any resort gets loud and busy. Never had to worry about not enough beach chairs there is tons on the beach so don't need to save chairs. The main pool people did this.The beach is stunning. TONS of snorkelling. Was so happy about this! We really enjoyed all the restaurants. Great food! The buffet for lunch and dinner was ok. But the jerk hut and having the food truck are nice lunch options. Another perk of DC was the a la carte breakfast. We did this quite often and really loved it. Our server Do'Shane was so friendly and welcoming as was all the staff, a very welcoming and fun vibe! Breakfast was superb in the a la carte if you are DC (Diamond Club) and the buffet room. Great dinner options loved the Zen restaurant and the steakhouse. Enjoyed all our meals! Our Diamond Club room in building 5 was incredible. We had two balconies with a hot tub. We loved everything about our room and was one of the nicest rooms I have seen. The lobby of this hotel is gorgeous with so much seating available to enjoy a sunset in the evening. A shout out to Megon at the lobby bar she was fantastic! This resort also has a beautiful gift shop one of the nicest I've seen in the Caribbean. We enjoyed the nighty entertainment after dinner. I only have two small concerns, the Italian restaurant took a very long time to get our food so was a bit disappointed here and the pool hours are strict from 9-6. I love to have a morning swim around 7-8:30 am and have never been told I cannot swim in the pool in the morning so this was a bit hard for me. I am a morning person and love to relish in a morning dip before breakfast. They have lifeguards on duty starting at 9am which is great for safety but I would like the option to swim unattended before 9am. I could see if they were cleaning the pool at 7 or 8 am but this was not the case. Even then I have enjoyed a morning swim while staff vacuum the pool in the morning at other places. Last, it is quite a long shuttle ride (1.5-2 hours) so be prepared but once you get there it is so worth it! I would recommend this resort for so many reasons. Was extremely happy and am looking forward to trying more Royalton resorts. The staff, grounds/pools and restaurants were all amazing. Had a wonderful holiday! Will be back!

Riu Negril: Not how I remember

The hotel is still pretty good but now how we remember it from a few years ago. Food is still great. Entertainment is still terrific. Front staff was great. But onto the not so great. Issues with cockroaches. Which we never experienced there before. Salon stylist was rude for no reason. I asked if they had an idea of how long it would take to braid my daughters hair just for planning purposes and the person doing the booking tried to ask the stylist. She wouldnt even look as us and it was us tha [... read more]t was asking. She talked only to the other worker and said, how should she know since "them hair is different from we". Rude for no reason. Im sure my daughter isnt the first mixed persons hair she ever braid. She could have given an estimate. And to not even address us directly was ignorant. Also found alot of staff just didnt seem cheerful like they usually do. Unfortunately it will be our last stay at this resort.

Couples Tower Isle: Had a wonderful vacation

Just returned from our first visit to Couples Tower Isle and would like to try other Couples resorts as we were very pleased with all they offered. After arriving in Jamaica we were welcomed at the Couples lounge with snacks and drinks. Got a nice but long 2 hour ride (due to traffic) to the resort where we were warmly welcomed with towels and drinks. Check in went quickly and we were given a garden view room in Building 3 on the second floor. The room was clean and comfy, had a nice view, f [... read more]ridge stocked according to our preference and everything worked. Our housekeeper did a great job all week tidying up our mess, and keeping the room clean and supplied with towels. It was easy to make reservations for the 2 specialty restaurants, to book the catamaran ride and to take part in the water sports. Service was excellent all throughout the resort even though they looked short staffed at one restaurant as the workers were running off their feet serving us. The sea was a bit cooler than expected and wavy for the first half of the week and some seaweed came in when it rained but it cleared up again the next day. Did not need to wear water shoes in the sea. However, the extra breeze kept the temperature very comfortable and mosquitos weren't a problem. Enjoyed playing pool and table tennis but the games room could use brighter lights. Would have liked more Jamaican food but still overate as the food was delicious. At this resort you can do lots or just relax. Can't wait to go to another Couples resort!

Bahia Principe Explore Jamaica: Horrible start

I was not happy with how things started. We got to our room and there were no towels and the bed sheets and pillow cases were dirty, not to mention there was open drinks in the mini bar. So disappointing

Bahia Principe Explore Jamaica: Bahia principe

It is a big resort. too big for my liking. Service was so so. Room was not clean. No water for 2 days. Shower was broken and the list goes on Reception was slow to attend to needs but it is understanble due to the amount of guest they have to attend to.

Bahia Principe Explore Jamaica: Nice resort

Beautiful resort but shouldn’t be considered a 5star the hotels need to be repaired cracked walls, leaking showers and some unfriendly staff should make this resort a 4star. With minor improvements and upgrades they can be back to a 5star standard.

Princess Grand Jamaica: Amazing Resort

I wanted to start off by saying that the resort it's very beautiful. It is a huge resort and different pools that you can enjoy. The staff, entertainment, drinks are great. Super clean with huge rooms. The food needs improvement for sure.

Grand Decameron Montego Beach: amazing resort.. !!!

everything about this place is perfect, we go every year. the entertainment staff, Zoey, Jay Jay , TC and all of them basically make the resort always vybing! the dining room is small but always a good assortment to pick through as well as vegetarian options. the bar staff always on point especially Shaquille who made this trip extra fun by the bar with his great personality! big shout out to the best receptionist Tianna at the dining room who always made sure we had everything we needed! also [... read more] the security were awesome and finally always helped out by the manager Mustafa and guest services manager Bermadine .. over all the rooms are big and clean and the grounds are kept so tidy! keep up the good work! sharmaine

Ocean Coral Spring: Ocean coral spring

The hotel was lovely. The food was great. Rooms were nice. Beach was not the best but the pools and lazy river made up for it. Entertainment around the pool was okay but you didn’t feel pressured to join if you didn’t want to. Evening entertainment was poor in the theatre but did have a live band outside which was much better. Had a really good time and would go back