Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Bucko  - 

Verified Purchaser

Barcelo Maya Caribe: Excellent Resort

This is a large resort. You have access to the sister resorts and are all walkable. The food was excellent. The rooms are a little dated but are very clean and comfortable. My grandson has food allergies and the kitchen staff was able to provide us with separately prepared food. The beach is beautiful and you can walk a good distance. However water shoes are a must. There are large rocks under the water you can't see. Once you get in the water 100 feet or so there is nice sand. There is no bar [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Fantastic resort

We loved our stay with our two children. The Beach was beautiful and we absolutely loved the snorkeling off the beach. We saw many fish and swam with sea turtles. Our room was very clean and comfortable. The grounds are so well taken care of and we didn't find anything was far to walk to. We all enjoyed the food and felt that there were enough choices for everyone. We were there over the Christmas holidays, the feast on the 24th was out of this world. The staff were very friendly. We had an exce [... read more]

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Private  - 

Verified Purchaser

Occidental Arenas Blancas: Awesome vacation

Our 5th time at this resort , was there in May 2025- at this time the AC did not work anywhere and the food/drinks were limited but this time Nov 2025 things were alot better. Rooms- were very clean, the AC did not work well they changed our room and it still wasn't working that well. Beach- Amazing, sand is soft like flour, always place to sit on the beach in the shade Food- was very good, fries, chicken nuggets (like Mcd's), pasta, hamburgers, hotdogs, rice, stew, awesome Bfast, pl [... read more]

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Amal  - 

Verified Purchaser

Barcelo Maya Palace: Great Resort, Great Beach!

Big clean beach, with many different activities for kids and adults. Large clean pools, great staff and service. Billiards, Table Tennis, games, water sports (Sea Trike, Kayak, ...) included. Many bars and Buffets with good variety.

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Jolka  - 

Verified Purchaser

Barcelo Maya Caribe: Still a great resort

We returned from Barcelo Maya Caribe a week ago, after a 10 day stay. This was our third time at this complex, previous 2 stays were at the Tropical. The grounds are still beautiful and well maintained, although there are less colorful plants around the palm trees than before. Rooms and bathrooms were a bit dated but functional and very clean. We loved the bed sheets! The mini fridge was restocked daily and we always had enough towels in the bathroom . Food in the main dining room was just ok [... read more]

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Private  - 

Verified Purchaser

Barcelo Ixtapa: Good luck finding a chair by the pool

The hotel and their staff were great. The only complaint I have is why post a sign that says no reserving chairs and you absolutely nothing to enforce it I literally had to wake up at 7 o’clock in the morning, just so I can get a chair by the pool ….it was ridiculous On most days, I had left the pool by 1:30 to 3 and people that had reserved. The chairs hadn’t even shown up.

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Tammy H.  - 

Verified Purchaser

Barcelo Maya Beach Resort: Great resort!

The food was good, beach is nice, and the pool activities were fun. I loved that the resort itself is small, but all the other Barcelo resorts on the grounds are available and accessible, which gives you so much more to see and do without ever leaving the grounds! We were told about the sea turtles at the pier, but didn’t get to swim up to them because it was too windy. Would definitely come back here again for a longer stay.

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Immortal  - 

Verified Purchaser

Barcelo Solymar: Barcello solamar

I'll start off by saying all the staff were great aseral is amazing guy who brought me to my room but all the front staff and security were great not big on the food but I ate out at restaurants mostly and I do understand it's tough for Cuba for things so very understandable .I'll be back again soon

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Amazing resort

The hotel was beautiful and clean. The staff friendly and very accommodating. Good at the buffet was plentiful and delicious. I loved this resort and perfect place for a family vacation. Would definitely come back.

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Amazing resort

The hotel was beautiful and clean. The staff friendly and very accommodating. Good at the buffet was plentiful and delicious. I loved this resort and perfect place for a family vacation. Would definitely come back.

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Carrie  - 

Verified Purchaser

Occidental Papagayo: Pura Vida!

Both my flights with Air Transat went smoothly. There were very few people on the plane both ways. I imagine likely due to the scare of a strike that never happened—but worked for me! Airport shuttles were both good as well, drivers both timely, organized and friendly. Arrival at the resort: check in was quick, friendly but I could have used a welcome drink. This was the first resort I have been to where this didn’t happen. A ride to my room was provided but I wasn’t guided to my room a [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: This is not a resort....It is a resort complex

The Barcelo Maya Tropical is part of a resort complex made up of six hotels. It is huge but at no time feels over crowded. The grounds and hotels are well laid out, groomed and maintained. Staying at the Tropical allows one to use the facilities of four others. That means the pools, restaurants, beach bars and theaters. There is a shopping mall and a local market on site. The whole complex is kid friendly except for the adult only Riviera Maya. There is also a bowling alley, mini putt and a casi [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Barcelo

Beautiful site and well kept . However huge site - especially with arthritis !! Would be nice to have staggered eating sites - not strict timing . Beach very steep and reef close by so not ocean swimming easily Personally we would prefer a site with 1-200 rooms max . Marble tiles are washed 1-2 / day - very slippery !! Also please mark off step down in central lobby ! Should mark with yellow/black tape and central railings Railings at pool entries would also supply safer entrances A [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Amazing resort⭐️

The resort is clean, beautiful and foods are great. Nicole, our agent is very accommodating and responsive to all of our inquiries. Our booking went smoothly, thanks to our Agent. Definitely recommend the agent and the Resort.

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Beautiful but sometimes loud

This place is huge! More than a half hour walk from side to side! The grounds are meticulously kept and its all very beautiful! The whole resort is very clean. The first couple days there was some sort of music festival nearby so you heard loud club music pounding from noon to 10pm. During this time the buffets were mad houses with people crashing into each other. One night there was a party with music so loud it rattled thr coffee mugs in my room from several hotels away. It went till. Almost 3 [... read more]

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Private  - 

Verified Purchaser

Barcelo Puerto Vallarta: Good resort

An outside grill for lunch would be needed so you don’t need to change cloths if you are poolside Very friendly atmosphere Whale watching and snorkelling were great and awesome dive Center staff were more than helpful

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Private  - 

Verified Purchaser

Barcelo Maya Riviera: Wonderful resort

My husband and I enjoyed this hotel a great deal. Everything was great. The rooms were large and lavish. The food was delicious. We especially enjoyed the Tapanyaki dinner at the Japanese restaurant. Beach and pool area were beautiful

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Private  - 

Verified Purchaser

Allegro Playacar: Amazing Resort

This resort was really nice. Smaller resort but the layout was exceptional. The beach was amazing and beautiful withnalot of activities. Vendors on the beach too! Lots of lawnchairs. Patrolled all day. Both buffets had amazing food and pizza was so so good. The grounds and rooms were so clean. Amazing and fun staff! Definetely a go to place in the future!

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Ladybug  - 

Verified Purchaser

Occidental Caribe: Disappointed

Disrespected from day one, arrived on a Friday at 2pm.. gave away our room as the locals fill the resort on the weekends.. we didn’t get a room till 8pm and we were premium level.. we got a room with 3 beds on the -1 level yes minus 1 level as our entrance was the loading dock for garbage and supplies for the rooms. Our room had cockroaches and large centipedes in the bathroom. To our dismay we were asked to come back several times a day to see if our regular premium room that we ordered was rea [... read more]

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Daria  - 

Verified Purchaser

Barcelo Bavaro Palace: Barcelo Bavaro Palace - Great Place

Wonderful resort. Immense building, amazing architecture, everything is elegant, luxurious, clean and has nice stores. Food was good, many items to choose from; however, we did not see fish except for 2 nights when they had sashimi but not fried of grilled fish like we had in other Dominican resorts previous times when we visited. One point that needs quite a bit of improvement is communication. They hardly spoke English, and we do not speak Spanish. We could not get clear answers to any  [... read more]

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