Crown Paradise Club: Had a good family vacation

My husband and I travelled with 4 of our children 6yrs of age down to 1yr old. The resort was very clean and the staff was great. The waterpark for the kids was amazing and the kids had a great time. The other two pools were deep pools which was a bit tough with the little ones. One pool was even heated which was nice. The beach was ok. The water was very cold but the kids had fun throwing dirt and playing on the beach. The food was just ok. There was always something the kids could eat for for  [... read more]us adults it was a little hard finding something good. I found the drinks to be full of sugar. All in all it was a good vacation and the kids had a blast. We even moved rooms to accomodate our large family needs and the resort was very helpful. We had to pay for wifi which was a downer and it was only for 2 devices. The cable tv was 98% in spanish so my kids watched their shows in spanish.

Crown Paradise Club: good value but has room for improvement

Overall great place for kids. The kids club was great and the food very good. We loved having unlimited à la carte meals. The service was good too. On the negative side, the pool heater broke down 3 days into our 2 week trip and they didn't get it fixed, the pool was freezing. The washrooms near the bars were dirty, and there were no video games for kids as advertised. Because they allow food outside the restaurants, the birds are out of control and there are people selling time shares inside t [... read more]he resort who are aggressive. Also, I have never seen a resort where beach vendors can come up onto hotel grounds. We were barely able to enjoy the beach.

Crown Paradise Club: Bed bugs!

The pools and amenities were adequate, especially for the kids. The pool area, restaurant and kids paradise were kept quite clean but the common washrooms were often out of soap to wash your hands. The rooms are another story! Our sheets were dirty in all 4 beds (king and bunks with pull out). Pillow cases were dirty and old as well. That was the least of the problems. I had BEDBUGS!! So disgusting! And now I've spent the first 4 days back checking and sanitizing my belongings to ensure I didn't [... read more] bring any home or into my house. Too bad. The pools were fun, food was decent and for the most part, the staff were friendly.

Crown Paradise Club: BED BUGS!!!!!

Be aware that there are beg bugs at this resort. I was fortunate enough to detect the bed bugs in my first suit before we went to bed. They were very accommodating in changing my room but that didn't stop me from worrying if any of those blood suckers got into my luggage. My second suite was clean and free of bed bugs so after the first day we had a good time. The pool and the surrounding area was constantly kept clean and the beach was nice. It was not as beautiful as the white sanding beaches  [... read more]on the Caribbean side but we expected that. The food at the buffet was okay. The French restaurant we enjoyed the cheese fondue, duck for entrée and the both the Baklava and chocolate mouse were really good. At the Italian restaurant the Spaghetti and the pizza was good. At the Japanese restaurant we mainly liked the appetizers from there. Overall, we enjoyed the stay. The kids had a blast at the slides and the beach. If the rooms were nicer with clean and soft sheets we would have rated it higher. We spent only $5100 for a family of 5 so we felt we got what we paid for. I did feel really sorry for the family I saw with bed bug bites all over their legs at the pool though. The front desk did inform us that the entire place was sprayed 2 weeks before our arrival, so they are trying to do something about the problem.

Crown Paradise Club Cancun: Amazing Views

Hotel was lovely lots to do. Staff treated us very well. We spent a fair amount of time around the adult pool with Abraham he ROCKED! David who was part of the entertainment crew was a GEM! Really enjoyed Cancun felt very comfortable going on the public bus downtown to take in the sights as well as have super in one of the pubs. The musicians on the bus are so much fun! Only two suggestions the patio in back of Trafalgar has a step that is not clearly marked took a tumble. And it was frustrating [... read more] making dinner reservations.

Crown Paradise Club Cancun: Too much fun at Crown paradise

the resort was great - lots of things to do - good food - nice - I have no complaints- we slept to the sound of the ocean, looked at the ocean every morning - could make coffee every day the minin bar was stocked with both water and beer eveyday - I would return tommorrow

Crown Paradise Club Cancun: Great kid`s resort!!

Just got back from our 1 week stay at Crown Paradise and it was great! You have to realize you are going to a 4* resort and adjust your expectations, the rooms are a bit dated but very well cleaned and comfortable! The staff is very friendly and helpful and do the best they can to help, some expect to be waited on hand and foot (you need to pay much more for this service!!!). Everyone in our group loved the food, the beach and pools were great. I would certainly recommend this resort for familie [... read more]s, not sure for adults only but i know there is an adult only pool, adult section in the restaurants and adult only bar so i imagine it must be fine, we just never used them as we had the kids!!

Crown Paradise Club Cancun: Awesome resort for kids!

This was a great resort to visit...there were 6 adults and 4 kids in our group and everyone had a great experience. The kids waterpark was great...safe, great staff, pizza was brought there around one for the kids to enjoy. The kids enjoyed zip lining, rock climbing and mini golf. All of the other pools were good, entertainment was good. The rooms could use some upgrading. The food overall was good...Wayne's Boots was our favorite restaurant.

Crown Paradise Club Cancun: Amazing Family Resort

We just returned home from a great week at the Crown Paradise. This is a great family resort. We travelled with our two children (9 & 5) and they were entertained for the whole week. There is so much to do at this resort. The kids club area is amazing! The pirate ship with all the water slides was great fun. The basketball courts were a big hit. The kids club always had something going on from movies, games, crafts, cooking lessons, it was great. The rock climbing and zip lining were fun for my [... read more] 9 yr old. My 5 yr old wasn't tall enough. We found it to be very safe. The guys running it always looked out for our safety. The kids have to have running shoes or they can't rock climb or zip line, so be sure to bring your running shoes! The big water slides by the rock climbing wall were so much fun for adults and children alike! The activity / entertainment staff were amazing! They were the ones who truly made our vacation a fun and memorable one. They work so hard each and every day , always greet you with a smile. Great entertainment for all! The games room was great too. My boys always loved to play games in the evening. They had pool tables, ping pong, table soccer, air hockey, wii, ps3 and there was even a movie theatre. The shows in the theatre in the evening were great. Very entertaining. They all did a great job to entertain both young and old The restaurants were good aswell. We enjoyed all of our meals at all the restaurants. The staff at all of them were always very pleasant and accommodating. You have to call 24 hrs in advance to book them The pools,were great, a little cool but not a big deal. It was definitely refreshing as the weather was so hot. Perhaps a bit more shaded areas along the pools would have been nice this is a great place for families that's for sure. I would definitely recommend this hotel to all and I would definitely go back again We stayed on the main floor in tower 2 which was great as it was close to the pools and across from the buffet restaurant

Crown Paradise Club Cancun: Crown Paradise Club

Awesome resort for family vacations, older building but great atmosphere, people and food! Lots for kids to do, close to downtown and amazing beach. Can't say there was much we didn't like, except maybe the insanely slow elevators...

Crown Paradise Club Cancun: Crown Paradise Club

The hotel, staff, entertainment & food were superb. One thing that really bothered me were the sales kiosks in the lobby. The constantly nagging sales people were more than annoying. Beach was great!!

Crown Paradise Club: Great Family Trip

My family and I stayed at this resort from Feb 8-22. This was our first trip to Mexico and it exceeded our expectations. This resort is right beside the Marina and a local grocery store. There were positives and negatives about this resort but overall a good resort for families with children. Our room was the standard room and we thought it was very nice and clean with a beautiful view of the ocean. We were debating whether to stay in this room or a family room and were glad that we went with th [... read more]is room. We had a chance to go into a family room and it was the same size as our standard room, the only thing that is different is the kids would have their own sleeping area but to get this the balcony becomes a one person standing area over looking a road. Our beds were new but way too hard as were the pillows which made for 2 weeks of restless sleep. There was no fridge in the room which would have been nice to have. The resort is very clean and the staff was very friendly and helpful. We ate mostly at the buffet which we thought was really good but we did hear people complaining about it. The beach snack area had pretty much the same food every day which was ok because we liked the hotdogs and hamburgers. My favorite place to eat was the snack shack by the main pool which opened from 4-11, the best burritos, I couldn't get enough of them! The pirate ship/kids area was very nice to have as our kids(4 & 6) spent a lot of time there. The main pool is very nice, warm and has a bar right there. We never spent a lot of time at the infinity pool but it is very nice and is right beside the beach. The adults only pool is more of a warm bath tub but as one gentleman pointed out, "it has a bar!" The beach is nice but I wasn't expecting to have that many locals trying to sell their merchandice to us, over and over and over again and the rope barrier is just a decoration or a tripping hazard!! The locals usually walked on if you waved no but it became very annoying and as a result we only spent 3 days on the beach! The bartenders worked really hard to get you what ever you wanted, the only problem I had was there was only one choice in beer and that was Corona, which would be ok but I'm a beer drinker and apparently I'm allergic to something in Corona. Over all it was a good resort, especially for families with young kids and we would go back there. Id like to make a few suggestions for management: -There should be a safe key for every room in the resort, waiting a day to get one is really unacceptable -The Adults only pool should Only be an Adults only pool at night because this resort is marketed as kid friendly and it would have been nice for the kids to have a pool to warm up in on the few cool days that we had there. If the adults wanted to have a pool without kids, all they would have to do is go to the other Crown resort (Adults Only) which attached to this resort and all adults have access to anyways! Make this pool for adults some time at night and keep the bar open later. -The gym on both resorts is small and very lacking on equipment -A few different choices in beer (I wasn't happy having to buy beer from the local grocery store)

Crown Paradise Club: Amazing family resort!

We stayed at crown paradise club february 1-8, 2015. This resort is amazing! Not too big, not too small! We travelled with our 4 year old daughter and another family with 3 children. The buffet is great! Something for everyone and a special childrens buffet area so they can serve themselves. The beach snack bar we all enjoyed they serve hotdogs, hamburgers, fries, fried fish, calamari, ice cream etc. Our children loved the infinity pool probably because it was the warmest. Staff was great! I onl [... read more]y have a couple of negatives. The pillows are lumpy. I read that in a review before we left so o brought my daughters pillow from home, if you have small children I suggest you do the same. The wi fi is spotty and doesn't work all the time. If you do get wi fi do not throw out the card with the password or take a picture of it. We threw ours out and it asked for our password the next day which we did not have so we had to buy another card:( We stayed on the 4 th floor the rooms were nice and recently renovated. We heard the lower floors have not been renovated yet so keep that in mind when booking. There is a Walmart and a supermarket very close by. Beware there are people trying to sell time shares at the supermarket who are pretty aggressive. Bring lots of sunscrean they charge $25.00 a bottle there. There is no mini fridge or coffee maker in the room. We bought water from Walmart and kept it in the room. If you like your coffee bring a coffee press and grounds to make your own on the room. The kids pool is VERY slippery!! Our daughter wiped out at least 5 times. It's pretty dangerous. There are no bath tubs in the rooms just a shower which was fine for us. The TV mostly has Spanish stations so download shows and movies on your tablet if you can. Tip the bartenders and you will get amazing service! I highly recommend adventuras park! It was awesome! Lots to do! All and all an amazing resort! We are already planning to go there next year!

Crown Paradise Club: Nice place

This hotel was not the greatest hotel we had visited but was a good place to stay. It's was clean and the staff very helpful and wonderful. During our stay we didn't get a good weather for 3 days( windy and rain)They told us, it's unusual, the weather is always nice.

Crown Paradise Club Cancun: Great resort for kids!!

This resort is amazing for small kids, the kids club has activities planned for them every hour on the hour. There are 4 pools, one is covered and heated so if you have a baby then it is perfect for them. They also have a baby club from 18 mths to 3.5 years old. Food is good, you can always find something to eat. The burgers at the snack bar are great and they have a Japanese restaurant open from 12 to 4pm everyday that has fresh sushi and Japanese food. Only a 15 min drive from the airport is a [... read more] huge bonus as well when travelling with small kids. We had a room that looked onto the abandoned resort next door. Not the prettiest thing to look at but certainly did not affect our trip. Every room in the resort has ocean view. The Plus rooms have bunk beds for the kids. The staff are always cleaning and making sure the cups, plates etc are cleaned up around the pool area. Service in the restaurants are excellent. Even though this resort is all inclusive we tip the servers. These people work hard and deserve the tips. The only cons to this resort is that the main pool is a bit chilly and the bars do not open until 10:00am. We will be heading back next year.

Crown Paradise Golden: Amazing Resort

Its nice and clean.The staff was friendy.The weather was perfect.The Pool is good but on the beach are not enough chairs and somethimes too many people trying to sell there stuff.The guys in the Pub did an amazing job.

Crown Paradise Club: would not go back or recommend

The hotel was old, activities not well run (not even posted or communicated), food was just okay if you eat meat but it was poor if you're a vegetarian. A la carte ones were great! Hospitality suite sucked! Great if you bring kids but not if you don't or if you don't want to be around them. It was clean though and the service was really good. Being next to a flea market was great to go to but there were also a lot of vendors on beach.

Crown Paradise Club: Can't go wrong with this reasonably priced resort!

This was our sixth time at Crown Paradise Club. The resort was newly renovated last year with updated rooms and two new pools. The new infinity pool is great for families and the new adults only pool is fabulous. Some people have said they don't like the buffet, but we found it better than ever. Always lots to choose from. If you don't like children on your vacation, you might want to consider Crown Paradise Golden (adults only, next door). We don't take young children (as ours are grown), but w [... read more]e don't mind the families at all. There's a wonderful children's area and an even better adults only area. We love coming back to see the staff who are always welcoming. Close to the airport, Walmart, shopping mall and grocery store. A very safe area to walk in. The cruise ships dock at the marina right next to the resort which is always fun to watch. If you choose to go on the pirate ship or Rythym of the Night, you're within walking distance of boarding the boat. It's a $6-8 cab fare to The Malecon. The Crown Paradise would not be considered 5 star, but we've never needed turn-down service. The resort is spotless, we never go hungry or thirsty and the staff are wonderful. We don't need anymore than that!

Crown Paradise Club Cancun: Great place for family vacation!

This was a great place for my entire family! My 5 year old had so much fun with all the pool options and kids park. The Buffet was great, rooms were cleaned everyday, staff was friendly and service was great. Only downside were the a la carte restaurants, not super great, but will say they were ok:) The beach was amazing!!!

Crown Paradise Club: Children's resort

Beach was okay except for the panhandlers, food at the beach was great food at the buffet to me was terrible wasn't impressed. Resort was clean. This resort needs more areas for sitting with chairs that comfortable.need fridges in rooms and better service in buffet, also need more beach chairs.