Overall great place. Great staff, great food and drinks.
Areas of improvement could be the beach sand which is hard and rocky. Pillows in rooms were terrible. Musty smell in our room. Decorative ropes hanging in rooms could be eliminated.
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Leslie G. -
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Dreams Onyx Resort and Spa: Amazing resort
This hotel far exceeded my expectations!! Every employee I came in contact with wanted nothing more than to make our stay a wonderful experience. All staff went above and beyond to make even the smallest detail special. We were a family of 8 with 4 teens. They loved the teen club, and said they enjoyed it even more than the arcade. I can not wait to return to this resort again
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Private -
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Dreams Onyx Resort and Spa: Great Resort!
This was our second time at Onyx, we were there just after it opened in March 2017. They have since then expanded the grounds to include a waterpark and additional rooms. Note, our first stay was mainly adults, it is now more of a family resort. Not an issue for us, and we did not find the kids overly intrusive as they tended to frequent the water park etc. Much busier this time capacity wise. The abundance of staff was able to provide proper service despite that.
The weather was great, 28-30 C[... read more] during the day, partly cloudy, overnight dropping to 20-24 C but by 9 am it was back up to at least 26. Not much rain, the usual 5-10 minute showers off and on for the most part.
Taking everything into account, we really enjoyed ourselves.
Pros:
Staff was very attentive, helpful and friendly. Key persons such as the hostess at the buffet and bartenders at the bars we frequented remembered us after the first couple of days and greeted us more like friends than guests.
Very clean resort in all aspects with constant cleaning/upkeep Maintenace across the entire resort.
Food was a bit hit-and-miss based on our tastes (typical of most resorts), however overall the quality and selection was good. We just had to learn what to look for and choose accordingly. The A La Carte restaurants were good although they were first come, first seated. Wait times not bad (the longest we waited was about 1/2 hr, just grabbed a drink at the Prelude Bar and enjoyed the wait).
Drinks were decently prepared, bartenders were able to prepare a good selection, and the bars are spaced around so that you didn't feel like it was hard to get refills. See note below regarding Beach Area (service).
Room. We had a swim up (as usual), the room was well appointed, the outdoor area had a hot tub, 2 sitting chairs, 2 loungers (with a small grassy area we could move them out onto) and a small table. The cleaning staff did a good job and after speaking with the person who stocked the mini bar, every day we had lots of bottled water and 3 beers with nothing else as we requested. Be sure to read the Cons section below...
Beach Area, lots of lounge chairs at the beach, enough that after the first couple days we didn't bother to go down early to claim some where we wanted that day. We prefer being in the sun, the Palapas seemed to fill up faster? Very clean beach, virtually no seaweed. There were 2 bars at the beach area, so not far to go to get drinks. Service at the beach was typical, moderate wait times as the servers took massive orders/filled /delivered them. I prefer to get up and move around every now and then anyway, I can't just sit there drinking and baking in the sun all day. LOL!
Pool Areas we cannot comment on as we never sat there (we never hang out at the pool, prefer the beach). But passing by, everyone looked to be having a great time.
We did a walk-through of the water park; it was busy and looked like a lot of fun. We just ran out of time, or I would have done the slides that looked great.
Cons:
VERY windy (coming straight off the ocean) this time compared to the last time. Effect of going almost a month earlier? Ocean was breaking in the center of the beach, which could bowl you over when they broke if you aren't that confident in the water, once past the "surf area" it was more of a bob in the water. My wife preferred the left side of the beach that had a bit of reef where it was pretty gentle getting in/swimming. The WIND tended to sandblast you, mostly when people would walk by/kids playing. For that reason, we spent a lot of time at our swim up room sunning/swimming/drinking. There was a bar very close, and sporadic service right at the room. NOTE: Not much the resort can do about the weather.
House flies were pretty annoying early morning/later afternoon on our patio. I noted they were pretty much across the resort as well, although I didn't notice them in the buffet (open air)/restaurants. Not biting flies, just annoying when they would land on you. The resort may want to look into fly strips, but not sure if that would take away some of the ambiance? At least there were no mosquitos that we saw at any point, and I only saw them fog the edge of the grounds on our side once.
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Private -
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Dreams Flora Resort and Spa: Beautiful place....but.....
The grounds to this resort are awesome. We checked in at the front counter and as soon as we turned around, we were already bombarded by a sales rep asking us about "upgrades". Not even a chance to get to our room. Just terrible. The food in the buffet, was pretty much the same everyday (pretty much expected). Food always overcooked and dry. The restaurants, were okay. Again, over cooked meals. The French restaurant, was....well lets just say....not french.
Service lacked big time.
T[... read more]he beach to the resort was average. Very dirty though, not appealing at all.
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Ali86 -
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Dreams Bahia Mita Surf and Spa: Wouldn’t stay again
The staff was lovely, the food was great, the actual resort was not for me. The pools were small and random and most on the Dreams side didn’t have a view of the ocean so you could have been anywhere. Our room view was construction-not the resorts fault obviously. Beach was rocky and had great surf- not so great for swimming. Because of the odd design, there was so much walking (14,000 steps per day) to get to the pool, restaurants and our room). Our room had a horrible sewer smell, we complaine[... read more]d multiple times and staff tried to fix it, but they finally changed our room on night 5, which was a lovely room upgrade. I’ve been to much nicer Dreams locations, so I wouldn’t come back here.
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Private -
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Dreams Karibana Cartagena Golf and Spa Resort: Loved our vacation/resort!
We would 100% recommend this resort! The location is amazing, the attentiveness of the staff, the food and the genuineness of the staff is top notch! We upgraded to the Preferred Club and we’d do it again.
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Private -
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Dreams Dominicus La Romana: Dreams Dominicus
Extremely friendly staff ,the food was good ,very clean. Resort very picturesque . The beach was very soft to walk but once in water it was excellent. We deal with Kevin Dupuis is great to deal with. He has taken the time to know what we like and don't like
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Mike -
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Dreams Sands Cancun Resort and Spa: Paradise
We loved every minute. The resort was so clean. Bars were 9 well stocked bars and staff was so courteous. Beach was white sand and was raked daily Restaurants were all good. Especially the Italian we liked. The buffet was always plenty. The deserts were so good.it really is a beautiful place.
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Jo23 -
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Dreams Natura Resort and Spa: Quaint
Cute resort for families. If you don’t love walking, this is perfect. Awesome pools, food and drinks are great. Beach was nice despite the run off. We still managed to swim a bit. Things I didn’t love; lack of chairs in lobby and pools, lack of night time entertainment past 10pm. Hotel being four years old, is looking a little rough. I would rate this a 4*, not a 5*.
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Private -
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Dreams Onyx Resort and Spa: Amazing Resort!
We enjoyed everything about this resort, our room was great and clean! The food and evening entertainment was better than any of the other resorts we vacationed at in Punta Cana. Staff are super friendly!
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Ckills72 -
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Dreams Estrella Del Mar Mazatlan : Dreams Mazatlán
Great Beach, cooler Ocean but safe, Golf course was in good shape and GC service was excellent. Our Stay at the resort was excellent. No concerns with food selection and service of all staff was very good. ??
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Private -
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Dreams Onyx Resort and Spa: Great resort
The resort was lovely, immaculately clean and the staff were lovely. We booked a Premium Poolview room which turned out to overlook the waterpark in Building 7. Initially, we weren’t too keen on the location because we thought it would be too noisy. However, we soon appreciated its close proximity to the restaurants and to the Breathless resort next door.
Our room was huge and we really liked the huge walk in shower. The beds were comfortable. The restaurants were great. We had n[... read more]o problem getting in as we are early diners.
The pools were a little on the cool side but we acclimated after the initial jolt. Initially, we used the Dreams pool. However, we found it noisy and ended up using the Breathless pool for the rest of the week. The Breathless pool closest to the lobby was loud and rowdy. We avoided that and stayed in the mid section of the pool near the Grill. It was generally quiet and we had no problem getting chairs. The beach end of the pool with the swim up bar was a little noisier. Basically, there were pool options for everyone.
We only saw the fire show so I can’t comment on the entertainment. Overall, it was a good week snd I wouldn’t hesitate to recommend this hotel.
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Private -
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Dreams Sapphire Resort and Spa: Dreams Sapphire - January 202
Stayed at this resort for 11 nights in January 2025. We stayed at the Building #8. The room was clean and well equipped. There is no elevator but it was not an issue for accessing a room on the top (third) floor. Our balcony was facing a next resort's maintenance yard, so we did experience constant noise from coming trucks, staff and delivery. The resort grounds are lovely and well maintained. The beach is as clean as possible as they try their best to remove seaweeds. There are plenty of comfor[... read more]table palapas and majority of beach chairs have matrasses. Taking a fresh beach towel is not an issue and this hotel does not have a card system for towels exchange. Rooms are cleaned and stocked very well. Water pressure in the shower is good.
There are several a la cart restaurants with NO RESERVATIONS policy. We managed to get into a French restaurant. While slow (the dinner took about 1.5 hours), the atmosphere at the restaurant and menu was enjoyable. We tried to get to other restaurants three times with no luck (the wait time varies between 40 min - 1h45min) and did not have any luck. People complained about this inconvenience and we also found it challenging not being able to plan the evening because of undetermined dinner time.
The World Café (buffet restaurant) was good. Special notice for hostess who were very friendly and responsive. Food was flavorful with lots of options. Grilled options were our typical choice. Interesting selection of infused waters. Service was good.
A couple BBQ/Mexican style dinners were interesting but a little awkward as we felt like wedding guests at the "other party" table.
Drinks were good, both cocktails and mocktails. A coffee shop and gelato places were great.
We enjoyed shows, especially the fire one. Singers in the lobby was very professional and set the special vacation mood.
The Indigo/privilege part of the resort is great. The rooms are new and a balcony view is great. We did not find too much difference in the room décor.
Overall, I'd give 4+ out of 5 for this resort.
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Diane119 -
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Dreams Dominicus La Romana: Dreams Dominicus La Romana
We travelled as a group of 5 adults to celebrate a milestone birthday and had stayed at other Dreams locations previously so had an idea of what to expect. We also booked as Preferred Club.
Pros:
The beach and ocean were great, a little more waves than usual for La Romana but we had unsettled weather during the week so that's to be expected. The bar service on the beach was great, the girls came by frequently are were very friendly. We booked a cabana for a day and had a lovely day wit[... read more]h wonderful service.
Our room was a Master Swimout Suite in building 62. The room was lovely, spacious and I especially loved the alcove patio and sun beds. Very close to the beach and restaurants. Mini bar was restocked every day.
Cons:
The room location was very noisy. The pathway between our swimout pool and the building next to us (60 I believe) is constantly used by hotel staff as a general walkway to and from the main areas. There is constant foot traffic, housekeeping carts, service carts and golf carts rattling back and forth over the cobbles. Unfortunate because its the perfect spot for an afternoon siesta but you won't get the peace and quiet to actually have the siesta.
The room was also beside the main entertainment square with the stage about 50 feet from our bedroom door. No hope for a quiet nightcap on the patio or an early night after a long day of travelling. The shows went to about 10:30 - 11:00 pm.
The room also had cockroaches. They did spray the room a couple of times and I didn't see as many afterwards.
The restaurants were hit and miss. We ate at all the restaurants including the buffet. Some dishes were quite good and others were close to inedible but mostly it was just okay. One thing I noticed across all restaurants is the heavy use of salt in their dishes. The food was plentiful and portions were generous. It was a challenge on a few occasions with the language barrier but that's not uncommon in the DR. The staff though tried really hard to please the guests and we had a great time with the majority. They went all out for my husbands birthday both at the buffet at breakfast and at the French restaurant for dinner.
Our Butler Gustavo is a gem. Such a genuinely nice guy that takes pride in his work. I cannot say enough good things about him. He checked in with us every morning, made reservations, decorated our room and made my husbands birthday special.
Would we return to Dreams Dominicus? No we wouldn't but we still had an enjoyable vacation.
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MeeMaw Mary -
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Dreams Macao Beach Punta Cana: Amazing Resort!!
We cannot say enough good things about this resort.
Our room was clean.
The food was amazing.
The grounds were maintained.
Staff was very pleasant.
Definitely family friendly.
My grandchildren were ages 8-17.
There was activities for all ages.
This resort is not a 5 star it's a 10 star!!
Wonderful memories were mad here!
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Jomomasmile -
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Dreams Macao Beach Punta Cana: Perfect
This resort delivered on everything. Dining, service, amenities. Teen club was awesome. Waterslides and lazy river was fun. Beach was fun too. Tipping was appreciated but service was stellar regardless. Preferred had so many perks I wouldn’t go without it.
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Awf1961 -
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Dreams Onyx Resort and Spa: Great all around resort
The check in was quick private transfer to resort only negative was placement of room involved a fair bit of walking and on the 4th floor but the room itself was large and the shower could fit a family of 4 lol. Very clean and fridge stocked daily with turndown service each evening. Room service was free to even people like us who booked regular with no upgrade. Our opinion was an upgrade was not necessary and we usually upgrade. There are a number of pools which can get busy however we were alw[... read more]ays able to find seats just had to look around. Pools were clean and the lazy river was great. bars were situated all over the resort so no worries there. Buffet was good everything was fresh and choices plentiful for breakfast and dinner. Restaurants were good that we visited Steakhouse (Bluewater Grill) was a decent ribeye. Cin Cin (Mediterranean) was excellente and Spice (Teppanyaki) was good. The coffee shop was excellent any time of day for hot or cold beverage as well as sandwiches and baked goods. The Burger bar I must say had the best burgers in Punta Cana in our opinion given the 6-7 resorts we have visited. The ocean was wavy but nice. Kids club (Explorer) was a hit with our 8 yr. old grandaughter. The night shows for the kids good the adult ones were just ok they do work hard to put on the shows!
Staff were all friendly 1st time we have never ran into not one unhappy employee.
Overall this resort is the best in overall amenities and enjoyment.
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Barb W -
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Dreams Royal Beach Punta Cana: Amazing resort!
Everything about the Dreams Royal Beach was outstanding and exactly as advertised. The beach was stunning and very large with tons of loungers - no stress about having to get down to the beach super early! The property was beautiful and so so clean and well maintained. There were zero issues everywhere we went. I have never experienced that before in all the years we’ve gone to DR, Mexico and Cuba. Regardless of whether you choose preferred or not, you will be very well taken care of and comfort[... read more]able. Highly recommend.
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Private -
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Dreams Jade Resort and Spa: Amazing Resort
Our whole family of 13 adults thoroughly enjoyed our holiday. We loved not having to line up to reserve restaurants! The preferred lounge was wonderful. Restaurants were all good with favourites the French and Italian. Everything was spotless and of course our waiters were all phenomenal! We also had a very spacious living room with double wooden doors into our bedroom in our room. We would all return to this resort in the future.
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Private -
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Dreams Onyx Resort and Spa: Things you should know
This is a 5 star resort in most respects. The staff are the most caring and efficient that we have ever experienced at an all inclusive resort. The rooms are large and nicely furnished. The grounds are beautifully manicured. There are a variety of pools with lots of lounge chairs. The beach is soft sand with opportunities for long walks.
You should know that this resort attracts many, many families with very young children. Entertainment and some pools are well designed with these families in [... read more]mind. You may want to upgrade to the preferred adult section for a more relaxing experience.
In general, the resort is very busy (too many people) with extremely loud music being played poolside and in the theatre. There is lots of fresh fruit and salad at the buffet but meats are often dry and overcooked. The a la Carte restaurants are very busy and the lack of a reservation system can lead to long waits for food that is just ok. The bars do serve top shelf liquor if you ask. Entertainment is almost nonexistent and generally low quality.
So to summarize, it's a 5 star resort but not one that I will be returning to.