Iberostar Origin Laguna Azul: Lack of Resources

The hotel didn’t have Pina colada, not many alcohol/drink options, not many food options, rooms are old and AC, safe is not working, and lots of mosquitos in early September season. Beautiful beach regardless but I will not return again.

Iberostar Coral Holguin: First Solo Vacation

Iberostar Coral was smaller than I expected, but in the best way—it felt cozy, safe, and super friendly. As a woman traveling by myself, I wasn’t sure what to expect, but the staff and guests made me feel totally comfortable from day one. Being connected to the Selections resort was a bonus: I could wander over for bigger crowds, more restaurants, and evening entertainment, then come back to the calm vibe at Coral. The public beach across the bridge was gorgeous and easy to get to. Shout-o [... read more]ut to the butlers—Yunior and Laritza—for making my birthday unforgettable with a cake, wine, bubble bath, and flowers. And thanks to Yosvany for fixing a water issue in my room right away, with total professionalism. Just a heads-up: the tap water has a bit of an aftertaste, so I recommend bringing flavour packets if that bothers you. This isn’t a party resort, but if you want a safe, welcoming spot for a solo trip, I can’t recommend it enough.

Iberostar Selection Esmeralda: Amazing resort!

Just came back Thursday from 1 week. Great little resort for the cost. Staff were excellent, hotel and rooms clean, food was what you would expect for Cuban fare. Nothing over the top but we didn’t go hungry or thirsty and got plenty of rest and relaxation. Tom of Bali beds and loungers everywhere.

Iberostar Waves Costa Dorada: Relaxing break

This was my husband & my second time to the Iberostar Costa Dorada. Last visit was in 2019 just before Covid. Our room was large close to the beach. It was nice and quiet for a good nights rest and the bed was very comfortable. The pool is huge with plenty of lounge chairs. They played Merengue and Batchata music daily which I really enjoyed. The animation team had activities planned daily. They also had fitness instructors everyday that planned HIIT workouts, yoga and Pilates at the beach. T [... read more]he Interval training workouts got the heart rates up and they used the TRX straps too. The beach was perfect and well groomed twice a day. The water was clear with a sandy bottom perfect for swimming. I’d say we spent 8 days at the beach and 5 days at the pool. We had lunch at the restaurant by the pool which was good. They always had a fresh salad selection, pizza, pasta, chicken, pork chops, different cooked vegetables and lovely desserts and fruit. Plus you could get a capachino or drink. In the evenings we went to the front dining buffet which had a very good food selection. Lastly, there were 3 restaurants, Italian, Mexican, and Japanese. This resort also has a kids club with instructors that planned activities for the kids in and out of the pool. I will definitely return to the Iberostar. It’s easy to get around and a good place for all ages. I noticed they had access for wheelchairs to get close to the beach too. The resort is well laid out and there’s no tripping hazards for people with mobility issues.

Iberostar Selection Rose Hall Suites: Amazing !

We had an amazing time. The hotel was clean. The food was great and there was alway plenty of options. The staff was friendly and there was plenty to do during the day. The hotel was full but didn’t feel crowded. The only thing that could have been better was the beach. I wore water shoes because the water had lots of rocks when you enter.

Iberostar Waves Costa Dorada: Amazing Hotel

Amazing hotel. Attention was excellent. Food as well. Rooms are so nice, and the staff were courteous. Place and pool are amazing. This hotel is close the street, so this is a good advantage for people who like to go downtown.

Iberostar Selection Esmeralda: Paradise

This hotel and location was absolutely gorgeous! Perfect getaway in paradise. I’ve been to Cuba many times but it was my husband’s first time and he absolutely loved it. The staff were extremely accommodating and helpful. Husband was not loving the food which was expected but the hotel manager sat us down with the chef and let us know we can go ask him to cook whatever we want if we didn’t want anything in the buffet. He also gave us A la carte dinners for the entire week we were there. Greatly  [... read more]appreciated! The rooms were clean and comfortable. Pool, lobby, bars and beach were all clean and comfortable. It was big enough that it never got too busy or crowded in one area even with big families and their little ones around. We will be returning to the same location in the future.

Iberostar Selection Esmeralda: Good resort but had huge bugs in my room

The resort experience was overall good, the workers were very kind and hard working for the most part. However when we tried to book a date for a dinner we were lied to. We were given a false date to eat dinner at the Italian restaurant at the resort but in reality it was the buffet that was only open that day. Negative points for the workers that deal with the reservations, they were unkind and came off agressive after asking them to do their job which was to reserve us a spot at any day for an [... read more]y restaurant. The rooms were okay and the cleaners were very good always mopped the floors and made the beds. A big issue I had was I had 2 big and 2 medium sized bugs in my room. I woke up twice on two different occasions to two huge bugs. One time one was beside me head on the bed and the other time it was on the floor near my bed. Then there was a bug on my balcony covers and also one in my suitcase! I mean it’s crazy that I can’t even keep my suitcase open without a bug wandering its way inside of their. I wasn’t even able to kill it because it ran off from my suitcase into the bed covers once it popped off of one of my shirts. Room 5014 has some serious bug infestation.

Iberostar Origin Playa Pilar: Bed resort

horrible resort rude attendant bad food bad breakfast bad cleaning the resort needs maintenance cold food horrible sandwich everything ended nothing there was the snack bar attendant was a rude man never came the same

Iberostar Waves Punta Cana: Where the Atlantic Meets Luxury and Comfort

I recently had the pleasure of staying at this beautiful resort along the Atlantic Ocean, and it was nothing short of amazing. From the moment I arrived, I was welcomed with warm hospitality and a breathtaking view of the ocean just steps away. The property itself is stunning—well-maintained, with a perfect blend of modern comfort and natural beauty. The rooms were spacious, spotless, and thoughtfully designed, offering balconies with panoramic views of the beach and the sound of waves as the [... read more] perfect wake-up call. The food was another highlight—fresh, flavorful, and varied. Every meal felt like it was crafted with care, from the seafood specialties to the international dishes, all paired with excellent service. The resort also had plenty to keep guests entertained—beachfront lounging, water activities, and cozy spots to simply relax and take in the scenery. The staff went above and beyond to make sure every detail of the stay was perfect, always friendly and attentive without being intrusive. What truly stood out was the combination of luxury and relaxation—it felt both indulgent and laid-back at the same time. Whether you’re looking for a romantic getaway, a family vacation, or just a peaceful escape by the ocean, this resort is an absolute gem. I left feeling completely refreshed and can’t wait to return in future if things go as planned. Highly recommend!

Iberostar Coral Holguin: Interesting Food

The hotel is beautiful and the workers are very kind. The beach is about a 10 minute walk from the hotel, and the beach bar did not have a good selection of drinks. The food was not good. If you care about the food, this is not the resort for you. I don’t know if all of Cuba is like this, but the food was tasteless and much of it seemed to come from a can. If they improved the food, and had a properly stocked beach bar, I would give this resort 5 stars.

Iberostar Origin Laguna Azul: Awful ressort

Hotel is in bad shape .Advertises air conditioning in eating areas and main buffet,but none of them are functioning. No flat sheets on bed, only contour sheets. We could not get flat sheets and had to cover ourselves with musty bed covers.No bath towels available so they provided beach towels that did not smell fresh.There was no toaster in buffet area. Really awful service. I would not recommend. I dont understand how this ressort is advertised as a Top seller on your web site. Only nice  [... read more]thing is the beach.

Iberostar Selection Ensenachos: Amazing resort! Great value for the money!

The beaches are absolutely AMAZING! The resort is not new but has a certain colonial charm to it and given the circumstances the staff is doing their best to keep it in good shape. People are very friendly and willing to help. We had a very pleasant experience. There is a large variety of good foods. And drinks as much as one might dream of. And there is ice available all over the place. If you're looking for a top notch 5+ stars experience you should find another resort (and possibly pay doub [... read more]le or more), as this might not be for you. But if you're not too picky and looking for a really nice quiet place to relax and have a great vacation with stunning beaches and great people around you, this is a great resort to go to.

Iberostar Origin Laguna Azul: Definately not a 4.5 star. More like a 3 star!

This hotel has seen its hay day back 25 years ago. Chexk in: Check-in was unorganized and they gave us the wrong room and bracelets. (We paid for the VIP adults-only section and they did not give us that). We had to bring it up to them and that's when they looked us up on the computer again and noted we had the wrong room and bracelets. Staff and meals: The stay itself wasn't that bad. The staff was amazing Enrique, Dyron were the best (apart from the front reception staff) The a [... read more] la carte restaurants were pretty yummy. The buffet was boring and the food was very repetitive (to be expected in cuba). On the weekend when the locals checked in, the buffet was definately over capacity. they ran out of alot of things so if u dont eat at regular dinner time 6-7 (busiest time at the buffet) you may not get much to eat. Snack bar was non existent. We went looking for it ine one night and we were told it was the buffet after it closed, then when we went looking for it on the weekend it was the beach bar. Not sure why it changed. Maybe more people allowed them to open the actual snack bar? Biggest Minus: The main problem is that there is no security in sight. So ADULT ONLY SECTION WAS NOT ADULT ONLY. Almost every day we had kids in the VIP area swimming in our pools (sans diaper) or in our dedicated adults only restaurant. The employees tried to get then to leave but without security to enforce it, it was a lost cause. Our rooms Our rooms were pretty spacious, but completely outdated. The room was very clean when we checked in. looked like noone had slept in that room for a while. Our pillow had mold on it when we checked in, asked for a new one right away (got it next day) The resort its self had an abandoned hotel feel to it. Like they are just waiting for everything to crumble around them. Our room keys had issues all week, I literally spent more time at the reception fixing my keys than enjoying too much else. Pools: Main pool was pretty nasty (dirty) but I spent more time at the adult only pool so it didn't bother me. It was cleaner but not sure for how much longer. Unfortunately many parents had the same idea, which was very disappointing given i paid extra for adults only section. Beach: nothing like the beaches in Cuba. Very pretty an a++. Entertainment was primarily on this beach throughout the day. They are renovating so the sitting area is a bit small which wasn't a problem until the weekend when Cubans checked in. The hotel seemed very full to above capacity. Overall: Hotel is i would say in my opinion a 3 star not a 4.5. Not sure how long ago Trip central reviewed it but maybe they should go back and look again. I will never go back to this hotel again except to say hello to all the great friends we made there. I have been to.cuba many, many times and this one was the worst I have ever experienced.

Iberostar Selection Holguin: Iberostar Selection Holguin

The grounds are beautiful. There was a drought so the fountain features were not working and very dry landscape unfortunately. The hotel rooms were very clean. I did have a pack of hair ties taken from our room, so I would suggest locking or putting valuables and small items away. The water was shut off 3 days out of the week for 2 hours in the afternoons. We were told that was sue to the drought situation. The food was great! The buffet could use ceiling fans though. It was so hot and both [... read more] staff and guest were sweating. It was very uncomfortable to say the least. Due to the gasoline shortage, the resort ran out of popular soft drink our second day there and had still not been replenished upon our departure. We booked an ocean view room, but it was not very nice at all. There were many trees before the ocean was nicely visible. The main beach was more than a 10 minute walk from our room and the shuttles were not running regularly due to battery issues. There were really not enough shuttles for that size of a resort. We had no body wash in our shower and never refilled. The staff was amazing and very friendly. They tried their best to work though any issues. The entertainment was ok. Not much entertainment during the days at all. I did not find the entertainment team very engaging with the guests at all. The Mediterranean and Japanese A La Carte venues were fantastic, but there needs to be more emphasis during the ride from the airport to hotel to pre-book them as soon as possible. They book out very quickly. The tours we booked were great. City and Sunset Catamaran. The cost into the city at $25 pp was a bit much. I gauge it at no more the $15-18pp would be a better deal. We were unable to check into our return flight on the WestJet app or Sunwing web page, but the check in at the Holguin airport was very fast and easy. The resort was clean, and very well maintained. We did have a lovely time regardless of any small inconveniences. I would rate it a 4 star property at most.

Iberostar Origin Laguna Azul: Great Resort!

Great entertainment, food and drink selections. Just no beach towels available for the whole week. Other than that, it was a great experience overall. Staff were very friendly and always greeted us wth a smile.

Iberostar Origin Laguna Azul: No water to drink for 1 day

We had worst experience for our first 48 hours of our trip. The water pipe was broken . There wasn’t any water to get bath or washroom for first day . In the second day, there wasn’t any water to drink . Yes, they just have soda water and no ice.the washroom was discussing and all the resort was smelled. My kids had a rough time. I understand that couple of resort had this problem but sunwing doesn’t want to clearly explain the situation and they kept saying the water will fixed. After a lot of  [... read more]complaints , they moved us to another resort

Iberostar Coral Holguin: Had a fun, relaxing time!

We went on a girls trip and had a wonderful time. The resort is well maintained and we had all the essentials needed. The room was very clean and welcoming. The air conditioning was a blessing, as well as the ceiling fan. It had a beautiful balcony with lounge chairs, overlooking the pool area. We were welcomed kindly at the reception area and brought to our rooms efficiently. Throughout our stay, I found the staff friendly, kind and personable. There was a wide variety of activities, lead by  [... read more]Carlos. We participated in Aquafit and Cocktail making classes by the pool. Carlos was energetic and tried to include every guest. The lifeguards at the pool were friendly and we enjoyed getting to know them, especially Frank.The staff at the restaurant were always there to make sure you were taken care of. The cooks, as well as the bar and wait staff were always friendly and accommodating. The pool was great and the beaches beautiful. We have already talked about returning and look forward to seeing the staff again. We feel like we made some wonderful friends.

Iberostar Coral Holguin: Terrific Resort in Holguin

The Coral Level Iberostar Resort was an amazing place for a relaxing holiday. The rooms were spacious and very clean. The pool and grounds were very well cared for. The beach was stunning! The staff (lifeguards, maids, event coordinator, bar-tenders, cooks, waiters, butlers) were all very friendly toward guests. In particular, Frank, the lifeguard, took the time to interact with guests and Carlos planned fun and engaging activities.

Iberostar Selection Rose Hall Suites: Awesome

All were great except on arrival I was put in block 3 and the rest of our group put in block 4 I requested a change to block 4 but was told none was available till the following day. Therefore I had to spend 1 night in block 3 lo And behold the shower door could not open I reported it they came and fixed it the next day I migrated to block 4 with the rest or our group and all was well after that