Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(768 Reviews)

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Private  - 

Verified Purchaser

The Sens Riviera: Great resort

The resort was great. The rooms were a little dated and could have used shower curtains and a curtain on the bathroom window. Otherwise, everything was fine. >We're particularly interested in hearing how things were adapted due to COVID19. The guests were not masked, which I have no problem with. But some of the staff (waiters, bartenders) were. It wasn't even the entire staff. This seems needlessly discriminatory although I guess it may not have been the resorts choice but rather Mexican  [... read more]

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Grampa 1  - 

Verified Purchaser

Sunscape Puerto Plata: Great Resort

This is a very affordable resort with friendly staff, great food, excellent pools and grounds. Access to the beach is only steps away and there are plenty of chairs on hand. The nightly entertainment was a lot of fun over at a decent hour.

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Matt  - 

Verified Purchaser

Sunscape Puerto Plata: Great Vacation

Just returned from Sunscape in Puerto Plata. We had an amazing vacation, to adults and a 9 and 14-year-old. Swimming on the beach was perfect as most of the big waves don't make it to the beach. Also good snorkeling not very far away on the beach. The food was amazing at this Resort and the staff is top-notch, very friendly and they aim to please! We would definitely recommend this place to anyone and would not hesitate returning!

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Private  - 

Verified Purchaser

Sunscape Sabor Cozumel: Wonderful staying!

Amazing trip! The hotel looks good. The room are wide and comfortable but need some maintenance. The service, food and entertainment activities were great. What i did not like that there was no wifi service for free of charge at the room. I have enjoyed a lot the beautiful sunset and Mango Tango drink. I highly recommend Sunscape for low budget trips to Cozumel!

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KBoutch  - 

Verified Purchaser

Sunscape Curacao Resort: Good Resort

Great resort for a beach vacation. Beach is clean and walkable. All facilities are easily accessible from any room category. Clean pools and restaurants. Food quality at the buffet and housekeeping services could be improved. Service friendly albeit slow at times. Lots of wildlife to be seen on resort. Great location- close to town and shopping.

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Private  - 

Verified Purchaser

Sunscape Curacao Resort: Great beach and awesome staff!

The resort has a great layout and swimming in the water was wonderful. The hotel room and balcony were quite large and the building we stayed in had an elevator as well. We loved it! Staff were friendly and I liked the location of the restaurants on the beach giving you a great view of the sunset while dining.

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Private  - 

Verified Purchaser

Sunscape Puerto Plata: It’s a pleasure

Sunscape is a smaller older hotel (previously Barcelo) but is beautifully maintained. We were satisfied with food, rooms and the grounds. Our decision to book this hotel was due to value and location. We enjoy going into Puerto Plata for a change of scenery. I would recommend this hotel to the economic traveller.

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Natalie K  - 

Verified Purchaser

Sunscape Dorado Pacifico: Great family resort!

Overall was good! Repeatable food. Overcrowded. Cannot swim in the ocean, the wave is too high. ..................................................................................................................................

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Joanne  - 

Verified Purchaser

Sunscape Puerto Plata: Great Resort

The resort is very well maintained, the beach is stunning,rooms are clean and large. People are very friendly and the food was great along with the alecarts. We stayed here from 19th of Dec to 26th. You do get vendors on the beach but you say no and they leave. We have traveled to all different places and found the food way better then cuba while paying the same amount to go here. This was our 1st time in Peurta Plata and loved it here as mostly Canadians. We would definitely go back. No wrist b [... read more]

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Private  - 

Verified Purchaser

The Sens Riviera: Great resort for the cost

Overall I enjoyed this resort. I thought it met the expectations of a 4-star resort. The food was really good. Many thanks to the manager of the buffet restaurant, Jesus for your hospitality.... they accommodated to my vegetarian diet by making me customized meals (but you do have to order a day before for vegetarian). For the beach beds you do have to claim them by 7am. The water is nice but you do need water shoes because it's quite rocky. There's lots of fish and the water is a comfortable te [... read more]

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Private  - 

Verified Purchaser

The Sens Riviera: SunScape Akumal - good value

Hotel was a nice size not too big not too small. Really liked the yoga daily, the beach was great with the coral reef it was not too strong a current. Food was excellent and the 24 hour cafe was one of our favorite places.

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Private  - 

Verified Purchaser

Sunscape Curacao Resort: 2nd Stay at Sunscape

Sunscape is in a great location! Not far from airport. 20 min bus ride max to Punda for great shopping and sight seeing. 15 min walk if u want to swim with the dolphins. Curacao has the friendliest people. Warm and welcoming on and off the ressort. Only complaint we had was that new management has taken some of the perks away from the Sunclub side. No more hot and cold hors doeurves in the afternoon. Towels are way down the beach instead of having them right by the pool. Harder should anyon [... read more]

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Private  - 

Verified Purchaser

The Sens Riviera: Great resort

The grounds were very clean and elegant. There is a Dino land with huge animals and pool for kids and a chip truck. There is also another kids pool with pirates and a BBQ pot and a swim up bar for kids. Very cute. Our rooms were clean and lots of pools and chairs , beach was excellent for snorkeling. Staff was very friendly

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Private  - 

Verified Purchaser

The Sens Riviera: Great resort

Hotel was beautiful and the main desk always manned with several employees. The check in was great and the next day we had to upgrade to Sun club as we found several restaurants were sun club only and we didn't like the fact we had no balcony. The grounds were really clean and food good and staff excellent.

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Maclynch  - 

Verified Purchaser

Sunscape Puerto Plata: Wonderful Resort!!!

the pool areas are very well kept.. lots of loungers to sit on, the Christmas lights were great, so pretty at night,, the food was good,,, we went to 2 of the restaurants, the Italian and the Argentina,, both were great,, the Asia was too busy, but heard it was good.. the pizza over e big pool was GREAT.. should be open more then it was,, Chicken Wings the best and should have them more often.. We stayed in Sunclub adult section which was great, the bartender super, all day snacks. and the drin [... read more]

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Elena  - 

Verified Purchaser

Sunscape Curacao Resort: Full satisfaction!

I was there December 4-11 and would like to say it is a very nice place. Location is the best, close to downtown. Beach is amazing! First day I got some problems with noise from ventilation , but professional staff (Angie!!!) fixed it shortly.

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Private  - 

Verified Purchaser

Sunscape Puerto Plata: Disappointed with Resort

The grounds are well landscaped and taken care of but so are many of the resorts. Room was very clean but dated and housekeeping was great. Food was disappointing. Too much by way of their local dishes. For instance bacon was never out at the buffet. If you asked for it they would personally bring you some from the kitchen. They could have had more wait staff on hand as service was slow in getting a coffee, drinks etc. Disastrous experience at al carte restaurant (Gohan). Waited for over [... read more]

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Peggy  - 

Verified Purchaser

Sunscape Puerto Plata: We had a Great Time!

We recently got back from a two week stay (Nov 14- 28th) at Sunscape. My first impression on entering the Sun Club for registration was not great, building looks very old. We were registered fast and very friendly, then taken by a little cart to our room. Our room was lovely, great location, ground floor, terrace, and super clean! The grounds are gorgeous, the buildings are older but you can see they are doing all they can to dress them up. They were starting to paint the one pool when we  [... read more]

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JMacToronto  - 

Verified Purchaser

Sunscape Puerto Plata: MEDIOCRE AT BEST

Property 7/10 Decent grounds and nice clean pools. Rooms 7/10 Very clean. GREAT AC Food 3/10 Small poor buffet. Bad food but didn't get sick. Just bad. Service 4/10 Not great. Especially bad at buffet. Drinks 2/10 Cheap rum only cheap booze. Poor mixes. Very bad.

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Private  - 

Verified Purchaser

Sunscape Curacao Resort: resort very suitable for families.

Hotel was not a 4 star. Rooms were spacious, but bathroom was small. Food was below average, hygiene was so so. Pools were excellent entertainment good. A la carte restaurants food quality was below average. Small portions. No measures for protection against covid.

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