Our Verified Customer Rating 4

Our Verified Customer Rating 4

(517 Reviews)

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PaulaS.  - 

Verified Purchaser

Viva Azteca by Wyndham: Lovely Resort

We thoroughly enjoyed our stay at this small , easy to get around resort. We had a perfect experience with all the service staff who were pleasant and eager to make things right for us. The grounds were accessible , which was a big assets as my husband had had recent knee surgery. Our room faced onto a forested area which provided us with privacy and nature. The beds, pillows and bed coverings were extremely comfortable. The food was quite good, most of the time. The beach was huge and clea [... read more]

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Piper  - 

Verified Purchaser

Viva V Samana by Wyndham: Amazing Resort!

I highly recommend this resort. I have not one complaint and all but positive feedback from the price, food, housekeeping to the grounds. The cleanest and prestine hotel with continual perks. We even found out in the bungalow section we stayed in we had a butler, Adonis who was very informative. We had room service 24/7 on top of an extended buffet 3x/daily with food to die for. Three beautiful restaurants on top of the buffet that we only took advantage of the last night as we were all alway [... read more]

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Vivanov19  - 

Verified Purchaser

Viva V Samana by Wyndham: Amazing cozy resort

Extremely good beaches with ability to walk many miles, very easy swimming in the ocean for elderly people. Clean resort with excellent landscaping, reasonable food. Personnel is very friendly and supportive.

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Caro.Ban  - 

Verified Purchaser

Viva Heavens by Wyndham: Nice staff , but this hotel is no more than a 3.5 stars

This hotel is located in a close little complex called playa Dorada . It felt secure , food was great and the staff was friendly. We gave a total tip of around 500 pesos (without maid service) every day. Our in room safe never worked .On our first day we waited for a maintenance guy for about an hour than left. He came while we were gone . We told the desk the next day, they said they will send him again. We waited for 3 hours , he never came.We thought it was absurd so we let the idea of having [... read more]

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Private  - 

Verified Purchaser

Viva Azteca by Wyndham: Good resort with friendly staff

Stayed in Augut 2023. Family of 4. (15 and 11 years old children) The resort was overall was very good. The rooms were clean and big enough with comfortable beds. The food at the open buffet was pretty good with plenty of options. The desserts (we tried tarts, jello, ice cream and panna cotta) were amazing. Staff all over the resort were friendly except for the reception. They were not rude but did not look happy as the other staff at the resort. We loved the idea of having door keys embedded in [... read more]

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Private  - 

Verified Purchaser

Viva Wyndham Dominicus Beach: Nice beach

Place - amazing beach, lots of space and shade. Food- average for the buffet, good for restaurants. Bars are full of fles and bees.Grounds are clean.and nice.The main concern is rooms, very old, moldy, not working AC, low water pressure, not hot water, noisy. Customer care personnel could not care less.

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Private  - 

Verified Purchaser

Viva Maya by Wyndham: Very good resort

Very good resort with helpful staff, great service, lots of activities and shows. Rooms are super clean. The food was not the best but was okay. We liked our stay at this resort and we definitely recommend it

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Yurii  - 

Verified Purchaser

Viva Wyndham Dominicus Beach: At 47, this is the best we've seen so far.

I first saw a lot of plants on the hotel grounds. Very good!My wife and I traveled a lot before the war. We saw many seas and hotels, each country is good in its own way, and life and sea and service. Everywhere has its own mentality. Dominican Republic and this hotel is our first time. Impressions are very good. And upon arrival in Canada, friends ask absolutely everything in detail.

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Ian6598  - 

Verified Purchaser

Viva Tangerine by Wyndham: Rooms are very tired!

This is by far the worse resort we have ever stayed in. First impressions are good except there was only ever 1 person at reception so check in is very slow. Grounds are very neat but oh the rooms are so old. The bed creaks at every turn, the mattress was lumpy and we tried 2 rooms. Dont even hope for even warm water - its lukewarm at best. 3 days we had to chase room service for towels, if you dont ask for bottles of water you dont get any. The food is ok, plenty available but drinks are watere [... read more]

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Heavens

Well maintained and run especially considering how slow it was. The animation team did a great job getting people involved in an off season environment Amazing beach 🏖️ and pool area Always enough poolside or beach chairs.

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Marie  - 

Verified Purchaser

Viva Azteca by Wyndham: Nice Resort *3.5*

This is a 3.5 stars resort. Don't get me wrong, it was a nice place but missing the little extra to make it 4 stars. On the plus side: Hotel was super clean, staff friendly and helpfull. It is a quiet resort with limited activities. Always a place at pool or beach. We had access to Viva Wyndham Maya, which was very nice. On the down side, bad music at the pool provided by the staff, always the same music, no seafood at all. Food was a bit dissapointive for Mexico, we usually eat very well  [... read more]

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Private  - 

Verified Purchaser

Viva V Samana by Wyndham: Everything we’d hoped

Firstly, we’re an easily pleased couple, within reason; and the price all in for this trip was so right it set the bar low — we were hopeful but not expecting greatness. Our aims were to disconnect, and to relax and be active in equal measures, and that’s exactly what we did. The place was pretty quiet, which we loved; and no kids of course….!!! Our room was so close / closest to the beach relative to others, with a partial ocean view from the balcony. Location was well worth the m [... read more]

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Domenic  - 

Verified Purchaser

Viva Heavens by Wyndham: Alright

The food was pretty good though not all restaurants are open each night. Getting water or towels in the room is a nightmare. I tried getting a bandaid at night and they said come back in the morning… when I was bleeding then. Some of the staff are rude but some are great. Pool and beach are nice. Had ants in the room. It’s very loud at night

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Robert  - 

Verified Purchaser

Viva V Samana by Wyndham: Very strong 3.5

The rooms were clean and bed comfortable. Food at the specialty restaurants were very good especially at the Fusion. I would recommend the cream of pistachio soup and grilled salmon. Unfortunately, the food especially at the Buffet gets cold quickly and the variety is limited. However, you will not starve. The fried chicken at the Mediterranean for lunch is comparable to KFC. Very good. The staff are hard working and pleasant. As well, the animation team is very active to keep you entertained.  [... read more]

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Private  - 

Verified Purchaser

Viva V Samana by Wyndham: Great resort

Great staff, beach, pool, activities and good selection of food..................................................................................................................................................................................................................................................................................................................................................................................................................................................... [... read more]

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Susan  - 

Verified Purchaser

Viva Heavens by Wyndham: sad visit

This is the 6th time I've been to this resort , I've never paid more than $950. for a room on my own. this time $1,609. and shared . The resort changed, food quality dropped and the portion size is was smaller. They kept running out wine as they limited the amount they supplied each restaurant. They outsourced the entertainment not as good. As it's going to be a family resort in June I'll no longer be going to Viva Wyndham V Heaven again

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Dadler  - 

Verified Purchaser

Viva Azteca by Wyndham: Viva Azteca

Viva Azteca is a nice small resort. The staff was great rooms were decent, great beach and close to shops. The only down fall is the food. I have been on many all inclusive resorts and am not a picky eater. The food was horrible and I would say close to half the guests were sick due to the food. Not many options and there was definatly something wrong. Luckily there is a drug store down the street where you can get immodium so it didnt ruin my vacation! I would go back to that area but no [... read more]

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Michael  - 

Verified Purchaser

Viva V Samana by Wyndham: Nice Resort....But

The beach was definitely a 10. Beach towels were always available. Water sports activities were perfect. The grounds were beautiful and well kept throughout. The buffet was usually always good. Fusion was the best restaurant of the three. The other two restaurants could use improvements on the menu. The service staff were mostly friendly and courteous. The two bars were ok but certain liquor availability was unpredictable. Most bar tenders did not speak any English which often made  [... read more]

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Met my expectations

I didn't expect much of this resort post COVID, as I knew the draw was the golf course literally across the street. The food was OK and the location is fine but the amenities need updating. Very loud air conditioner and a safe that didn't work did not help with my experience. The staff were OK, but none really stood out.

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Shawn  - 

Verified Purchaser

Viva Tangerine by Wyndham: Great time with the entertainment crew

The rooms were lacking some modern conveniences such as a mini-bar but we did not spend too much time in the room. The entertainment crew worked very hard at keeping everyone entertained and engaged. Daily activities included water polo, darts, dancing classes and far too many to list... they kept us busy. The Beach is well kept and watching the kite surfing was an amazing new experience for us. The only negative about this resort was honestly the main bar when it got busy. The bar staff simply  [... read more]

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