We thoroughly enjoyed our stay at this small , easy to get around resort. We had a perfect experience with all the service staff who were pleasant and eager to make things right for us. The grounds were accessible , which was a big assets as my husband had had recent knee surgery. Our room faced onto a forested area which provided us with privacy and nature. The beds, pillows and bed coverings were extremely comfortable. The food was quite good, most of the time. The beach was huge and clea[... read more]n and there were tons of lounges available with adequate shade.
The only complaint would be that the drinks were weak both on the alcohol side and the mix.. the beer was tasty, though.
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Piper -
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Viva V Samana by Wyndham: Amazing Resort!
I highly recommend this resort. I have not one complaint and all but positive feedback from the price, food, housekeeping to the grounds. The cleanest and prestine hotel with continual perks. We even found out in the bungalow section we stayed in we had a butler, Adonis who was very informative.
We had room service 24/7 on top of an extended buffet 3x/daily with food to die for. Three beautiful restaurants on top of the buffet that we only took advantage of the last night as we were all alway[... read more]s exhausted and back in our rooms by 8p.m. with food comas 🤣.
The beach is breathtaking and although I am a water baby, I didn't quite make it fully in as the ocean was often volatile but still no complaints, the sound and view was beautiful enough and the pool sufficed 💯%
As I don't drink alcoholic beverages, they had more than enough amazing selections of mixed fresh juices, Cafe frappes, club sodas and of course ice cold bottled 💧 water. Wi-fi everywhere and someone asked about the mosquitoes.... there were some but I didn't see any. Only had one bite that I didn't feel but it was there.
We had visits daily from a family of felines while we ate and entertained us, the kittens were adorable and had a hard time ignoring. Cutest dogs roaming the beach with a care free vibe and such respectful boundaries to tourists.
I left extremely satisfied.
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Vivanov19 -
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Viva V Samana by Wyndham: Amazing cozy resort
Extremely good beaches with ability to walk many miles, very easy swimming in the ocean for elderly people. Clean resort with excellent landscaping, reasonable food. Personnel is very friendly and supportive.
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Caro.Ban -
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Viva Heavens by Wyndham: Nice staff , but this hotel is no more than a 3.5 stars
This hotel is located in a close little complex called playa Dorada . It felt secure , food was great and the staff was friendly. We gave a total tip of around 500 pesos (without maid service) every day. Our in room safe never worked .On our first day we waited for a maintenance guy for about an hour than left. He came while we were gone . We told the desk the next day, they said they will send him again. We waited for 3 hours , he never came.We thought it was absurd so we let the idea of having[... read more] a safe go. I am 8 month pregnant. They put us in the last room, on the last floor . (Third one , no elevator) I saw an older woman with walking sticks who was also put on the last floor. This was careless from the desk staff. I bought a good deal and got a very basic room. Wich I am usually very ok with . This time ,I have never seen such basic room in an all-inclusive.No balcony (very hard to dry swimsuits), no control on AC ( there is a box with a handle , it just doesn't work and the rooms seemed to bet set at 20 degrees. Way too cold for me as it was 40 outside) , no sitting other than on the bed.The way the hotel is made , the beach is a good 400m from the rooms so get ready to walk to relax . On some days it wasn't clean , on others, it was beautiful. There is really only one "real" pool and 2 Little bassins (2-3 feet deep max). On our last day , the pool needed treatment and the beach was flagged red so there was no way to swim . I thought it was a good timing for us to leave as no one knew how long this situation was going to be. So overall , no thanks , I would not go back to this hotel .
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Private -
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Viva Azteca by Wyndham: Good resort with friendly staff
Stayed in Augut 2023. Family of 4. (15 and 11 years old children) The resort was overall was very good. The rooms were clean and big enough with comfortable beds. The food at the open buffet was pretty good with plenty of options. The desserts (we tried tarts, jello, ice cream and panna cotta) were amazing. Staff all over the resort were friendly except for the reception. They were not rude but did not look happy as the other staff at the resort. We loved the idea of having door keys embedded in[... read more]to the bracelets. Zero worry of forgetting the room key. We were aware of the eco tax and safe ($2 per day) charges. It did.not.come as a surprise. For the internet we were under the assumption that we will be paying $35 for a week for a good internet in the room (read it on tripadvisor review). But that was not the case. There is an open internet in the common areas of the resort, did not check the quality at the beach but in the room it was good at one corner of the bed where there was none in the other corner. We managed somehow but anybody who needs internet for essentials should be prepared to stay in the resort open area which was extremely hot. The air condition is only in your room not in the eating or common sitting area. Ceiling fans when it is over 40 degrees not much helping. The staff was constantly cleaning the corridors top to bottom always with a smile on their face. The staff at the bars and restaurant was never eager for tips, they appreciate but never making you feel you are obligated.
We booked 2 ala carte restaurants (Bamboo and Italian) through their app easily. Italian was amazing Bamboo was okay. We did not try the Mexican one as there was no air condition there.
On our return Air Transat shuttle was supposed to pick us up at 6.35AM. We were ready at 6.20AM after we picked some fruits coffee and sandviches from breakfast area. They open at 7AM but start serving with some options earlier. The shuttle van did not arrive until 7.10AM which made us a bit worried and trying to reach an airtransat agent at that time was not possible, I was still on hold when the van arrived. If we knew the exact time for pick.up we would be able to sleep 40mins more which is a big difference early morning. I recommend this place for not August but for the times with a bit cooler temparatures if they do not add the air condition in common areas.
The pool felt so hot on the first day but then we got used to a bit to spend ljke 30 40 mins a day max. Beach was full.of seaweed but not bad smelling ones, looks like a sea plant more than seaweed and you need to walk through them 5 or 6 meters to reach the clear sandy waters of the ocean. We never tried to book some chairs at the beach or by the pool mostly were taken. We were leaving our bag by the beach and never had any lost or stolen item issues. The heat was making us very tired during the day so we managed to go to the beach twice a day, once early morning until 11ish then around 4 5PM again. Never stayed out for the shows we were going to bed earlier than our usual times.
We are not planning to go back as we like to try different places, otherwise would definitely go back in March or December but not in summer high heat season. I would like to answer any other questions as I read a lot reviews before going there and was worried with some bad reviews. We mostly.stay in 3.5 4 stars so our expectations were met. Stayed happily!
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Private -
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Viva Wyndham Dominicus Beach: Nice beach
Place - amazing beach, lots of space and shade. Food- average for the buffet, good for restaurants. Bars are full of fles and bees.Grounds are clean.and nice.The main concern is rooms, very old, moldy, not working AC, low water pressure, not hot water, noisy. Customer care personnel could not care less.
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Private -
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Viva Maya by Wyndham: Very good resort
Very good resort with helpful staff, great service, lots of activities and shows. Rooms are super clean. The food was not the best but was okay. We liked our stay at this resort and we definitely recommend it
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Yurii -
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Viva Wyndham Dominicus Beach: At 47, this is the best we've seen so far.
I first saw a lot of plants on the hotel grounds. Very good!My wife and I traveled a lot before the war. We saw many seas and hotels, each country is good in its own way, and life and sea and service. Everywhere has its own mentality. Dominican Republic and this hotel is our first time. Impressions are very good. And upon arrival in Canada, friends ask absolutely everything in detail.
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Ian6598 -
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Viva Tangerine by Wyndham: Rooms are very tired!
This is by far the worse resort we have ever stayed in. First impressions are good except there was only ever 1 person at reception so check in is very slow. Grounds are very neat but oh the rooms are so old. The bed creaks at every turn, the mattress was lumpy and we tried 2 rooms. Dont even hope for even warm water - its lukewarm at best. 3 days we had to chase room service for towels, if you dont ask for bottles of water you dont get any. The food is ok, plenty available but drinks are watere[... read more]d down so much you could not possibly get drunk if you wanted too. The ocean is far too rough to swim in, only good for kiting. But, the entertainment - this was the best we have seen in DR and the only reason we stayed the full 7 nights
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Private -
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Viva Heavens by Wyndham: Heavens
Well maintained and run especially considering how slow it was.
The animation team did a great job getting people involved in an off season environment
Amazing beach ðŸ–ï¸ and pool area
Always enough poolside or beach chairs.
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Marie -
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Viva Azteca by Wyndham: Nice Resort *3.5*
This is a 3.5 stars resort. Don't get me wrong, it was a nice place but missing the little extra to make it 4 stars.
On the plus side: Hotel was super clean, staff friendly and helpfull. It is a quiet resort with limited activities. Always a place at pool or beach. We had access to Viva Wyndham Maya, which was very nice. On the down side, bad music at the pool provided by the staff, always the same music, no seafood at all. Food was a bit dissapointive for Mexico, we usually eat very well [... read more]in Mexico, but not this time.
We had seaweed the first three days of our stay. The other days it was beautiful. Workers work very hard to clean the beach everyday.
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Private -
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Viva V Samana by Wyndham: Everything we’d hoped
Firstly, we’re an easily pleased couple, within reason; and the price all in for this trip was so right it set the bar low — we were hopeful but not expecting greatness. Our aims were to disconnect, and to relax and be active in equal measures, and that’s exactly what we did.
The place was pretty quiet, which we loved; and no kids of course….!!!
Our room was so close / closest to the beach relative to others, with a partial ocean view from the balcony. Location was well worth the m[... read more]inor maintenance issues.
-comfortable king-sized bed
- coffee maker with coffee, and mini fridge with pop, beer and water (both not always stocked in spite of tipping, maybe would need to ask)
-big bathroom and shower (water temp not great, limited opportunity in the evening for a hot shower with pressure; bathroom door didn’t latch; one light flickered until dead on the second day).
-housekeeping very friendly and pleasant, just not consistent with small things (missing coffee cups, face towels, teaspoons and creamer for coffee etc)
Food was delicious and highly varied at the main buffet on most days, we either really loved a given dish or didn’t like.
-no need for restaurant reservations, but be sure to get in early on busier days (weds to sat)
-Fusion restaurant was super delicious, went twice (the salmon..!!)
-desserts were mostly a miss, but surprisingly great ice cream and delicious fresh fruit
- ate and drank everything (except tap water) without hesitation, no significant issues
- room service not recommended…
- drinks from the ‘hip’ bar were worlds better than beach bar drinks, but pretty inconsistent at both. branded liquors available at both
- some drinks like daiquiri, pina colada (so good), mamajuana not on the menu but could order
Staff throughout the resort were very pleasant, everyone in general seemed relaxed and happy.
-late-night check-in was easy and friendly, allowed guests to eat first and check-in after
-bar and restaurant staff were mostly lovely and otherwise seemed neutral
-virtually no salespeople except for one pushy attempt at timeshare selling
-animation team were awesome
Beach and pool were serene.
- not a white-sand beach and didn’t expect that, but the water was clear and beautiful. some seaweed on some days but nothing unexpected there for us…it’s a beach.
-good waves on most days for body-boarding or kayaking in and out
- shoreline made for a beautiful and lengthy walk in either direction with some nice surprises along the way
-no pool bar, again a plus for us. meant the pool was usually quiet in the day with guests lounging around or swimming. clean, spacious, relaxing.
Gym was OK, great they have it and very useable but could do with updated or better maintained equipment.
Activities were fun!!
-again, animation team were above and beyond — daytime engagement was varied and fun, and nightly entertainment was exceptional almost every night.
-Archery got competitive in a great way
-Snorkelling a no-go, nothing to see, though there were excursions available.
-We would not again take an excursion involving ‘bacardi’ or cayo island.
No wifi except in the room as far as we cared to check. Limited access worked in our favour.
Friendly and adorable stray cats and a couple of dogs visited frequently…and we could not have been happier for it.
We’d go back for certain, especially if booking through TripCentral.
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Domenic -
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Viva Heavens by Wyndham: Alright
The food was pretty good though not all restaurants are open each night. Getting water or towels in the room is a nightmare. I tried getting a bandaid at night and they said come back in the morning… when I was bleeding then. Some of the staff are rude but some are great. Pool and beach are nice. Had ants in the room. It’s very loud at night
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Robert -
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Viva V Samana by Wyndham: Very strong 3.5
The rooms were clean and bed comfortable. Food at the specialty restaurants were very good especially at the Fusion. I would recommend the cream of pistachio soup and grilled salmon. Unfortunately, the food especially at the Buffet gets cold quickly and the variety is limited. However, you will not starve. The fried chicken at the Mediterranean for lunch is comparable to KFC. Very good. The staff are hard working and pleasant. As well, the animation team is very active to keep you entertained. [... read more]Beautiful beach that you can walk for miles.
The AC in the Fusion and Seafood restaurants could be improved. It gets very warm. I would also recommend that a dedicated computer and printer be available to assist visitors in completing their Exit Visas 72 hours prior leaving the resort.
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Private -
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Viva V Samana by Wyndham: Great resort
Great staff, beach, pool, activities and good selection of food.....................................................................................................................................................................................................................................................................................................................................................................................................................................................[... read more].............
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Susan -
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Viva Heavens by Wyndham: sad visit
This is the 6th time I've been to this resort , I've never paid more than $950. for a room on my own. this time $1,609. and shared . The resort changed, food quality dropped and the portion size is was smaller. They kept running out wine as they limited the amount they supplied each restaurant. They outsourced the entertainment not as good. As it's going to be a family resort in June I'll no longer be going to Viva Wyndham V Heaven again
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Dadler -
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Viva Azteca by Wyndham: Viva Azteca
Viva Azteca is a nice small resort. The staff was great rooms were decent, great beach and close to shops. The only down fall is the food. I have been on many all inclusive resorts and am not a picky eater. The food was horrible and I would say close to half the guests were sick due to the food. Not many options and there was definatly something wrong. Luckily there is a drug store down the street where you can get immodium so it didnt ruin my vacation! I would go back to that area but no[... read more]t that hotel! As for covid protocal, I think everything is the same as pre covid. The only difference was hand sanitizer was available around all the food areas.
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Michael -
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Viva V Samana by Wyndham: Nice Resort....But
The beach was definitely a 10. Beach towels were always available. Water sports activities were perfect. The grounds were beautiful and well kept throughout.
The buffet was usually always good. Fusion was the best restaurant of the three. The other two restaurants could use improvements on the menu. The service staff were mostly friendly and courteous.
The two bars were ok but certain liquor availability was unpredictable. Most bar tenders did not speak any English which often made [... read more]it difficult to get the drinks we ordered. In general, the bar service staff were not friendly and spoke Spanish amongst themselves. Their attitudes could definitely use improvement.
Our ground level Vibe room had a musty odour and was very damp. The shower leaked onto the floor in front of the vanity. After being relocated to another room, it was somewhat better but the room was still damp. Our bed sheets never felt dry and our clothes, towels were always damp. The room's air conditioner, although it did operate, never seemed to be able to remove the humidity, and when we turned the fan from low to medium or high speed, it was a very loud and vibrated, so we had no choice but to leave it on the low setting.
The sliding door did not lock (nor did the first room's door).
The in-room espresso coffee maker did not work. After having told the hotel about it twice, they replaced it with another machine that also did not work. At that point, we just gave up on it.
Room towels were hit and miss. Some days we would get one wash cloth (instead of two) and other days none. The shower floor towel was also hit and miss.
The beds, including pillows and sheets, need major improvement. We never had a good night's sleep.
Lastly, the Vibe Members Club is rediculous. Guests who purchased it told us it was a money grab and offered little benefit. It made us feel underpriviledged every time we went to the bar and saw the handful of bottles that we were not allowed to order, or the special seating section at the buffet.
In closing, we would love to return to this resort, but not until we hear reviews that significant improvements have been made.
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Private -
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Viva Heavens by Wyndham: Met my expectations
I didn't expect much of this resort post COVID, as I knew the draw was the golf course literally across the street.
The food was OK and the location is fine but the amenities need updating.
Very loud air conditioner and a safe that didn't work did not help with my experience.
The staff were OK, but none really stood out.
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Shawn -
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Viva Tangerine by Wyndham: Great time with the entertainment crew
The rooms were lacking some modern conveniences such as a mini-bar but we did not spend too much time in the room. The entertainment crew worked very hard at keeping everyone entertained and engaged. Daily activities included water polo, darts, dancing classes and far too many to list... they kept us busy. The Beach is well kept and watching the kite surfing was an amazing new experience for us. The only negative about this resort was honestly the main bar when it got busy. The bar staff simply [... read more]were unable to keep up with the demand but we thought they are trying to get reorganized after covid-19 and the lack of clean glasses slowed down the servers. The food caters to an American crowd but was very good and always lots of variety and fresh fruits and veggies. The Chef was always overseeing the food and ensuring it met high standards, we surely appreciated this. There are many activities to enjoy both on and off the resort including horse back riding and a variety of water sports, The beach always has a nice breeze which keeps people cool but makes it difficult for some activities such as snorkeling. Overall we had an excellent vacation at this resort and can not stress enough to remember the entertainers and security guards with tips and gifts from home as they do not always get remembered for the hard work and safe environment they provide in paradise.