Sirenis Tropical Varadero: Very nice resort

I stayed in Labranda resort in Varadero for 14 days and I liked it there. Everything was great, I wouldn’t change a thing. The beach is the most amazing part. The weather was amazing and I had so much fun with my family. See you in a couple of months again.

Sirenis Tropical Varadero: Not the best vacation :o(

I was really excited about our vacation to the Labranda. Based on the reviews I had read on Trip Advisor it sounded absolutely amazing. The hotel itself is quite nice but we ran into a few problems. We had adjoining rooms with our kids. Our room smelled like mold and had mold and mildew in the bathroom and the ceiling was leaking, the adjoining doors did not work etc. They did switch our rooms and that fixed both problems. Then we had no hot water for 2 days. Everytime we called the front des [... read more]k they either didn't answer or they would put us through to someone else and that person would only say "WE WILL SEND A TECHNICIAN". Our first night he showed up to our room at midnight! The buffet food was horrible (and I have been to Cuba a few times and it was not this bad) and the a la carte restaurants were awful too (Italian and Fusion-Spanish). Some staff were very friendly and helpful and others did not really want to help if you didn't speak Spanish. I kept trying to be positive but it definitely was not great.

Sirenis Tropical Varadero: A Wonderful stay Labranda Hotel!

My family had a good stay at the Labranda Hotel! The pool quite big and clean. The beach can be a little bit crowded but there is a big stretch of the beach where you can try to find a spot that you want. The food at the buffet is good. The special dining areas are quite a disappointment though because of the long wait and the food is not that special. The staff are generally friendly specially at the dining hall.

Playa Pesquero: One of the Best Holguin has to offer

There is a reason this resort has such a high guest return rate, and once on site we saw why. The buildings the grounds and all amenities are well kept. The beach was clean, had ample chairs and shaded areas, hobbie cats and paddle boats to book and take out, along with snorkeling masks. Drink service on the beach, a tiki bar and pizza place beside the bigger snack bar (the food available down there was great). Service was friendly and sincere. The pool areas offered something for everyone, a  [... read more]quieter side to relax, as well as a more upbeat section with an in pool bar. Foam party to the side, along with a separate pool for water volleyball and activities. South of the pool area was a strip with shops and restaurants, beer garden (24hr) and ice cream bar. Directly north of the pool area is the buffet and lobby. Well laid out resort, with a little something for everyone. Buildings 28, 29 and 30 were great location for minimal walking to everything, the food and service at the 24 hr snack bar also located just of the southern pool area was nice. Good selection of food and prompt polite service. Really enjoyed the a la cartes, Romantic was our favorite by far, the lobster was some of the best I have had in Cuba, and the house red wines varied but were a decent drink with meals. Clean, upscale and pleasant. We look forward to adding ourselves to the growing list of return guests at this beautiful resort!

Playa Pesquero: Playa Pescero Cuba

Unfortunately I have to tell you that we had the worst ending vacation experience on our last day of our trip. We travel at least two to three times of the year and this is the first time that one of our very personal item got lost. My son sweater which was a birthday gift from her sister was disappeared from the room. We reported that to the hotel customer service and they are just telling us to call the police and when we asked for a compensation/money to be able to repurchase the sweater the [... read more]y were telling us we are making a false accusation and if we tell anybody in the resort about the incident they will call the police to remove us from the resort. I told them that I will write a bad review about them and report this to you and trip adviser and any other media so they do something about this. Basically they are telling us we are not responsible for your safety of your items and if something get stolen from you, you have no right to tell anybody except the police. Thank you, Ali

Sirenis Tropical Varadero: Loved it

We did like it, just what we were expecting for. The price was good, food was good, especially for New Year and Christmas. The ocean was a little bit cold, but that’s what you can expect during winter time.

Sirenis Tropical Varadero: Good resort, excellent beach.

We did like it, just what we were expecting for. The price was good, food was good, especially for New Year and Christmas. The ocean was a little bit cold, but that’s what you can expect during winter time.

Playa Pesquero: Overall--Very nice resort

All in all this is a very nice resort with really nice staff, good food, etc. The only setbacks were: 1-No concept of having customers form a line or "queue" at check in. Frustrating when people arrive in busloads, tired, hungry, don't speak fluent Spanish, etc., etc. only to have others seem to think they can walk right up to the counter for immediate service. What can I say....most humans are ignorant of civilized etiquette and efficiency/orderliness is NOT a strong suit for many, partic [... read more]ularly outside of NA, including PP. 2-Your "reservation required dining" privilege requires some fairly strong discussion about what "all inclusive" means. It means....I paid for this in advance, now is not the time to tell me that your nicer restaurants (not buffet) are "full". On further pressing I received the reservations included with the booking. OF NOTE: NONE, ABSOLUTELY NONE, OF THE "RESERVATION REQUIRED" RESTAURANTS WERE EVEN CLOSE TO "FULL".....HALF FULL AT BEST THROUGHOUT THE EVENING, EVERY EVENING, EVERY DAY. This was consistent for the entire duration of our stay (12/25/19-12/30/19). I speculate that this is a "cost savings measure" as the cost to provide table service vs buffet is quite a bit more......However, that is what I paid for in advance and will never accept any excuse for not receiving what was paid for without reimbursement. 3-Room temp was just barely comfortable. Didn't even dawn on me that the AC wasn't working properly but that may have been the cause. However, these are relatively small issues. The resort, including the food, was very nice--especially by Caribbean standards. Would go again.

Playa Pesquero: Wonderful time!

The resort was wonderful. Beach was gorgeous with excellent swimming and snorkeling right there. Everything was clean and the staff were great. Very helpful. Helped us get a few a la carte dinners when all seemed hopeless. Trying to accommodate 9 people can be tricky. All 4 of our rooms were nice and clean. They even made sure that we were all together in the same building. Food was good and again the staff were great. Lines in buffet could be a little long if you arrived early when the dining [... read more] room opened, but the staff worked hard.

Playa Pesquero: Absolutely great resort!!

The resort itself is incredible,very well kept and clean ,the gardens are big and lush,with alleys that are great for a walk . The rooms are big ,clean and everything is working condition. The resort is like a small beach village, with bars , restaurants,souvenir shops all over ,even an ice cream bar. The a la carte restaurants are also amazing ,especially if you are into seafood. The main buffet is great ,very spacious, with lots of grills and not only. The food...well ,it's Cuba ..th [... read more]e staff is trying hard though to compensate and do the best they can with what's available. One other aspect that can improve at this resort is the entertainment, maybe not the best choices all the time. In conclusion, the only regret we had is leaving this great resort,but we will come back!! Great job Playa Pesquero, and thank you!

Sirenis Tropical Varadero: Great resort!

Staff was very warm and friendly. Food was pretty good considering it was generally a rotation of the same dishes. Premises were exceptionally clean and environment felt safe during night and day. Beach is smaller but really pretty. Sheets in rooms aren’t the cleanest sometimes. Otherwise we had a lovely stay.

Playa Pesquero: Amazing beach

Beach was the best !Ocean was calm and clear ,sand white and soft to touch,clean,with some natural shade from the trees and enough huts;even though it was the highest season beach was not too noisy,but to get the lounging chairs you had to come early enough to reserve them! If you wanted to hang out around a beautiful pool, than there were enough chairs available there. Amenities and activities available at all times for free and entertainment were really good. Rooms were outdated but clean an [... read more]d spacious. Wait for the fresh grill was too long at the buffet,but if you figure out a plan and are not only there for those (hot plates had good food too),you can manage good food without too much wait. I have been at many Cuban resorts and this one in 4 stars’ category wins for best a la carte restaurants when it comes to quality, presentation and taste of food as well as the authenticity of the theme of the restaurant when it comes to the decor(4 free ones was enough not to have to deal with the buffet wait ,too!) Set up of restaurants,shops,dessert,drinks and other amenities made it feel like a little town in a resort. Resort is flat, but large enough to offer some movement and different spots for hanging out and strolling, making it more fun in an all-inclusive setting.

Sirenis Tropical Varadero: Loved it

Amazing resort and services. Loved the buffet. Loved the catamaran guys. Made lasting memories! Fun activities everyday. Loved the vibes. Nice family resort! :) had lots of fun. Yummy ymummmm fun fun yay

Playa Pesquero: 4 star experience

Hotel grounds were immaculate and staff were friendly. The beach was smaller than I expected, and we had a hard time finding chairs most days, they were all reserved by 8am. The pool was enormous and clean, and you can always find a quiet spot to relax. Despite our lowered expectations of the food, we were still disappointed. It was great that most things were made to order, but the dishes were often overcooked and under seasoned, and lines were long (10 to 20 minute wait for your dish to be pr [... read more]epared, on average). Our room was clean and the bed was comfortable, and I enjoyed the hot showers with good water pressure. Housekeeping was slow at times when we called to order refills of things such as bottled water and body wash. We really enjoyed the coffee bar and ice cream stand. Wifi was good, but only available in the lobby or at some spots around the pool. The nightly entertainment was above average and there was a good variety of different acts.

Playa Pesquero: Wonderful vacation place!

Whole crews are very friendly, the beach is best of all compare to other resorts nearby. Pools are very large and clean. There are many restaurants we can choose from. Our family had great experiences and fun times from the resort.

Playa Pesquero: Wonderful relaxing time

We stayed on the Premium all adult side of this resort. Very relaxing , very clean , food and drinks excellent , staff outstanding with their service, the grounds and pool are excellant and kept spotless .The premium rooms are very large and spacious with a large balcony . Access to the main hotel provided quickly via golf cart type shuttles should you choose to go to the main hotel. The main hotel hosts the nightly shows and other restaurants if you choose to go. As Premium guests you have a [... read more]ccess to all hotel areas but main hotel guests cannot access the Premium side. Would return again in a minute!!!

Sirenis Tropical Varadero: Gorgeous Beach!

The resort was better than expected. Our first room was std on the 4th floor and not what we hoped for. It was small, run down and the pot liÄ£hts in the bathroom were leaking water before we had a chance to ask for another room. We were offered a new room and were very happy to be given an upgrade to oceanview, also on the 4th floor. It made all the difference for our stay. My only complaints were the pillows and bar fridge. The covers were clean, but the pillows smelled pretty rank making me w [... read more]ish I had brought my own. I avoided using them. We also never had our bar fridge stocked aside from a bottle of water per day. We were given coffee one day, but not enough water to make a pot and have water to drink/brush teeth. I'm a non coffee drinker, so clearly I didn't care. Also, I'm told the pool bar makes the best espresso.The only other negative is the nightlife. The disco is only open on wknds. We took a trip to casa de melia which was a disco at another resort. Beer is 2cucs each, more for mixed drinks. It would have been ok, but the huge group of drunk college kids our bus picked up kinda ruined it for me. They were out of hand and very annoying. Aside from that, the buffet food was decent and beach amazing. The staff also made it a great time for us. Zuyami at the pool bar was a sweetheart. David at the beach bar was such a nice guy. Alexi the announcer was such a positive person to be around. The disco dj was a great guy as well. There were so many that deserve a mention, but sadly I can't remember all of their names. We took the bus to Varadero city, which is 5cuc per person for the day. I only wish we had gone earlier in the week so we could have done it again. Sadly the last bus is at 8pm so we couldn't stay to watch the band at the Beetles club. Casa del chocolate was yummy! We had chicken from the street vendor, also yummy. I shared mine with a hungry cat. Neither of us were sick at all. I've been to Cuba 3 times now. The 1st 2 trips in Cayo Coco, which was lovely. But Varadero is where the action is of you want to leave the resort. All in all, I liked the resort and would go again with my own pillow for a reasonably priced vacay. I would rate it a 3.5 star compared to the 5 star I had been to before. It was a good value trip, $729pp CAD booked 2 days in advance. If you're spoiled and have high expectations, spend more and go elsewhere. But as with anywhere, your attitude makes a big difference in how you are treated. I can't comment on the pools as I am all about the ocean.

Playa Pesquero: bit of a let down

we have been 6 times to this resort, and we see it continue to drop in all areas except the staff, thats why we love this resort.All areas of food quality down with most short of major supplies, other resorts no problem, here theres a problem, i believe a lot has to with current management, plus embargo spells disaster.bananas that they grow there almost non exsistance? no embargo there, untill they get new leadership there i believe it to continue togo down hill, Beer garden always had early mo [... read more]rning breakfast, no more, over in grill were it took us 20 minutes just to get coffee, another 30 minutes to get our eggs [COLD} and raw bacon, in beer garden you would have your complete meal and gone in 20 minutes, i could go on for hours but i wont, we are thinking to go else were ,but we truly love the staff and freinds that we have met, you cant blame workers for these changes i blame this poor management""

Sirenis Tropical Varadero: Great resort

Great resort, pretty clean, decent. Staff and entertainment teams and shows were awesome. Very good value for the deal we had. The coming back experience with Air Canada was an ordeal, with an 18 hours delay, especially for us and other families with kids. But that's another story which doesn't have anything to do with the resort. I would recommend this resort to friends.

Playa Pesquero: Very very good resort!

One of the cleanest resorts we have been to, although only at half capacity. The food was very good everywhere especially the a la cart restaurants. The roasted pig outdoors was a feast as well. We loved the beach and did some great snorkeling every day. The pool is massive with plenty of loungers. Service was great everywhere. Room was a bit worn but clean and neat. The resort is very big so be prepared to walk alot or wait for the golf carts going around. Resort is 16 years old and could use a [... read more] bit of maintenance here and there but overall a great place to go.