Wonderful Resort!

We love the Royal Decameron, Puerto Vallarta. This has been our 6th time at this resort and each time we are met with friendly staff, great food and just a relaxing, enjoyable week. It’s our home away from home 😊 We are never disappointed! I would highly recommend you give it a try.

Lovely family resort

Enjoyed our recent stay at this resort very much. Have stayed here twice before but found this time that the food was quite improved. Grounds and roooms have always been beautifully maintained and cared for. Staff is always friendly and helpful.

Good and bad

Did not get building we requested, after being there 5 times, wanted one by the beach and got the one farthest away from the beach. Food was okay, never hot, and no more meat carving stations. There were more loungers so didn't need to get up super early to reserve although many people still did. Lots of activities. Had a medical problem day we were leaving and was treated well by dr, the nurse was very caring, and the Transat staff helped my husband and went above and beyond, wish I got his [... read more] name but I was not doing well.

Royal Decameron Complex

The resort is a beautiful place to plan a holiday and plenty of amenities to keep you entertained. Our only complaint would be that a number of patrons that are there are very loud and rude. Every year it’s becoming more of an issue.

Not bad

Hotel is older but clean. Pool area is ok but hard to find shade as there are not enough umbrellas. Food was ok in the buffets but the ala cart restaurants were not very good. Hard to get face cloths and extra water. Wine was not very good but palatable. Room safe was an extra charge almost 70 dollars Canadian for 2 weeks and it was keyed so you have to carry the key with you . Beach towels were a pain only 1 each and needed a card to get 1 also if you lost you towel or your card you were charge [... read more]d for it .The staff were all really friendly. The beach area was nice but again hard to find shade as not enough umbrellas. The nice thing about this resort is you can walk off , take the buss or a cab and explore the area in relative safety.

Very enjoyable

Resort was a different concept than we are used to. With the 6 separate buildings like little villages self contained. We were surprised that the rooms didn’t have a fridge. The sign up system for special a la carte restaurants was a challenge There was a large group from Quebec there who were very loud and inconsiderate. The food was good and Staff very good

Another Great Vacation

We just returned from our third stay at the Royal Decameron Complex in beautiful Bucerias. We travelled with family and friends. The resort is a complex of six building blocks. I requested block 6 as it is the furthest away from the main part of the resort and therefore quieter and although there is a bar closeby, we have never been disturbed by excessive noise. Our room, 6224 had a king bed, couch, table and chairs, TV with cabinet for storage, nighttables with drawers, a good sized closet with [... read more] safe, 3 piece bathroom (shower only). The bed was VERY firm but I was able to sleep comfortably. Others might consider it too hard. There is no fridge in the room but one can be requested (not sure if there is an extra charge). Bottled water was provided and bottles could be refilled at the bar. There is a store at the resort and the supermarket is within walking distance for extra water, snacks, etc. There are two large buffet style restaurants as well as specialty restaurants which have to be reserved in advance. We ate at the Japanese restaurant which was good and also the Brazilian which was ok but not my favourite as I don't eat a lot of red meat. The food at the buffet was plentiful with lots of choices. The staff were friendly and always pleasant. There were a total of five pools and lounge chairs were plentiful. We didn't spend a lot of time sitting at the pool as we always had plans with friends and family. The beach was well maintained and chairs were plentiful. Some guests brought blow up mattresses for the plastic chairs as they would be uncomfortable to lie on for long periods of time. I didn't do a lot of sitting as I like to be active and took advantage of the many walking paths. There is a gym with cardio equipment and weights and a spa. I had a lovely facial and friends had massages. The spa services are not included but are reasonably priced and there are specials during the week such as a couples massage. There are activities at the pool during the day and I did some pottery painting which was enjoyable. This was also at an additional cost depending on what you chose to paint. The staff glazed the pottery and corrected any mistakes. I was very pleased with the jewelry box I painted. At night there were theme shows at the theater and also a disco. I watched a few shows which were entertaining but never stayed up for the disco as I was always tired after a full day of activities. We stayed for 9 nights and were sorry our vacation went by so quickly. Can't wait to return next year!

Wonderful staff makes this resort

This hotel is Canadians home away from home. Many people return again and again for this reason. The staff are amazing and the resort is large enough not to feel crowded and yet it doesn't feel huge. I love it here and will return, just like many others.

Great Resort

the royal Decameron is good value for the price. Our only complaint is the beds and pillows are too hard. The staff are fantastic and friendly. We have been to Royal Decameron Complex five times and would return again.

Friendly resort

The grounds were well maintained, beach was clean and pools beautiful. Resort staff extremely friendly and helpful. Many activities, nightly shows and the town of Bucerius is a short walk from the resort

The Royal Decamdron Complex - Our Home Away From Home

This was our 11th visit to this resort and the number of repeat guests is amazing. Staff work very hard and aim to please. The buffets change every day and you can always find something good to eat. There is a gourmet station 1-2 times per week where the chef prepares plates that look too pretty to eat. The rooms are basic but very clean. The grounds are beautiful. The entertainment is excellent, including an Elvis impersonator show on Mondays. Staff are receptive to feedback. The beach is ver [... read more]y long and you can walk for miles. Kayaks, boogie boards, and a ride on the catamaran are included. This all inclusive gives you good value.

Fantastic hotel

This was my fourth stay over the past 15 years and has only has gotten better. Great staff, beautiful grounds. Clean rooms and great food. Lots of staff on and always willing to help. Great place for all ages and lots to enjoy at the resort and lots to go and do close by if wanted

Comfortable, Friendly Resort

It is hard to describe all the spectacular features offered by this resort . Grounds are gorgeous and a joy to walk around in. Pools are well maintained and very user friendly. Staff is great and always willing to help. Rooms are basic but comfortable and clean. Food is plentiful and the buffets offer something for everyone. Weather has been spectacular both times we have been there.

Royal Decameron Complex Beacerias

cons Buffet not great. Not much variety and often not very hot. Beach area peddlers constantly asking if we wanted anything. No pool swim up bar. No drink service pool side or on beach. Had to book ala cart each day around 7 am. Pros Super clean resort. Staff constantly cleaning. Grounds were well taken care of. Pool side snack shack awesome with great service from Manuel. Bar tenders very friendly and sometimes entertaining. Buffet staff very efficient and quick to serve.  [... read more]Found very little issue with language barrier. Could always find someone that speaks English. Resort was easy to to navigate. Security was good. Never felt unsafe.

Great resort

Everything is clean and the staff are friendly. The food is awesome and good variety. There is lots of lounge chairs too and pools. The rooms are adequate but it would be nice to have a coffee pot etc.Also the drawers fall out so the rooms need better dressers. I would definitely stay again if the price is right

Excellent!

We were very pleased. This vacation was our 2nd time here. One of the overall cleanest resorts we have been too. Staff here are very friendly and helpful. Could always find something to eat. Would not hesitate to recommend to friends.

Great Stay

This is the 5th time I have stayed there and as always there is nothing I can complain about except for the fact I had to pay 350 in Mexican money to get the key for my room safe. In the past I was given that money back but this time when I returned the key they said it was not refundable which I thought was wrong. Other than that it was a great stay got the room I asked for so everything was perfect Cheers

Amazing resort

My second time at The Royal Decameron Complex. Already planning next year. The staff are so nice and ready to help when needed. Food was awesome. The rooms were clean. Just loved the atmosphere. See You next year.

This resort has it all - best beach, amazing staff, fantastic guests, plenty to do, clean spaces and healthy food

Excellent variety of restaurants, bars and pools. We enjoyed the nice mix of Canadian and Mexican both very polite and respectable people. I suggest you expand you wifi and upgrade your bicycles. don’t charge for the safety box in the rooms.

Very good things here - and some not so good.........

Rooms are quite nice and very clean; very old, and very high lampshades makes for little light !! Good, clean beaches, very good pools, very good entertainment. Food: Breakfast has everything and very good. Lunch and Dinner system not so; Poor quality, same stuff (re-filled and mixed) not appetizing......... ( can get sick ) and did !