Great Holiday

Just returned from 14 days at Riu Jalisco,had a fabulous time.Our only complaint was our assigned room after check in.Had it rectified following day.my second stay here in a year.Great hotel,great service and good value.Beautiful grounds and beach and spotless will definitely go back and had great service from Laura at Trip Central 🤓

Beautiful beach

Enjoyed the beach either in the sun or under palm trees shade. Plenty of room to chose a spot on beach or by the pool. Good entertainment. Hotel grounds are well kept and refreshing touches can be seen on daily basis. Staff very friendly and helpful. The all inclusive has a good variety for every taste. The alla carte is good, interestingly open to all without reservations. Though Italian restaurant no espresso coffee available. The room was well kept including Mini bar. Excellent shower and hot [... read more] water. However, ventilation controls didn't allow for good nightly comfort. We Almost froze first night, and had to request a blanket. Required to turn off ac at night. Good mattress, but pillows uncomfortable. The towels at times had a bad moldy smell, soiled sticky glasses not replaced with clean ones. Besides some of these negative comments, we did enjoy our stay.

Very nice resort !

We enjoyed our stay there in the second week of January . Rooms are clean and the beach is great. Food is good too. We had wifi but it is only accessible in the public areas. One had to pay extra if you want one in your room. Rates vary depending on how long you want it (1, 3 days). One can go to Puerto Vallarta proper by taxi and in our case by bus (a lot cheaper) which you can catch at a corner just outside the hotel. We went to Malecon - a tourist spot in P. Vallarta proper riding the bus. St [... read more]aff are friendly and helpful. Premises are kept clean regularly.

Very nice resort but bad flu virus!

The resort was absolutely beautiful, the staff were amazing, the food was great with and a great variety of foods. The steak house was really good! My son's both had so much fun and enjoyed all the day time sports. Entertainment staff by the pool were awesome! The beach was one of the nicest beaches I have ever seen. You could walk for miles and the kids had a blast boogie boarding. The rooms were very nice as well as clean. There was a very bad stomach flu virus going around the resort and [... read more] quite a few people were sick. I was violently ill for 1 night and not well for the next few days. My husband ended up getting it in the airport on our way home so you can just imagine what the flight home was like. I'm not blaming the resort, they can't control viruses but it really ruined our vacation. I would highly recommend to use hand sanitizer before eating and take Dukorol before vacationing in Mexico.

Riu Jalisco

The hotel was nice, grounds were nice, very kid oriented. The beach was nicer than other Places I have been to Mexico. My only complaint is the ATM machines are always out of order, 95 per cent of the time. And this was at all 3 Riu's you could only change your Canadian money at the check in desk for pesos at a lousy rate. I had to take a cab twice to go get money from an ATM at a bank. I think the hotel is not friendly in having ATM 's operational as they want the exchange mark up themselves. N [... read more]ext time I will bring pesos from Canada

Nice Resort For Family

I enjoyed my stay at the Riu Jalisco. Pros: Clean Variety of food Not too big Beauitful beach Lots of lounge chairs around the pool and on the beach Lots of entertainment/activities Great bar staff Friendly staff Close to a small town Bucerias Cons: Uncomfortable beds (very hard) I personally thought hotel restaurants were under staffed. It took a long time before getting drinks during meals If I did not go with a family I would not choose this resort. Minimal beer optio [... read more]ns. Not much sun by the pool

Early 2017 at Riu Jalisco

We just got back from our 4th trip to Riu Jalisco. As usual, the weather was to die for; sunny and 28 degrees during the day and 20 at night. The room and most of the amenities of the resort were top notch. The only minor criticism would be the cable stations were all Spanish speaking with the exception of the dreadful Fox News. It would be a bonus to have ESPN , CNN or a major American network. It is good to have an alternative to the caberet style offering each evening. I would like to  [... read more]also mention that the hotel staff were so friendly and accommodating. G and S

Pleasantly surprised

We spent two weeks at this resort and absolutely loved everything about it. It is extremely clean everywhere, the food is yummy, the beach is beautiful and the staff are amazing. Everyone is so friendly and welcoming. It is very busy but very well organized to handle the crowds. I would not hesitate to return even though the Sunwing flight times are brutal. Give it a try.....you will love it and we feel it is the best deal out there.

Good Resort

We had a few minor problems, our room had not been cleaned before we got there and our mini bar was not restocked until we asked. They cleaned the room while we grabbed a bite to eat so it was relatively a minor problem. Most of the staff were excellent with only 1 or 2 exceptions, also minor and that could just be the language barrier as we do not speak Spanish. The food was good, we tried a few of the restaurants and the buffet, all good. The housekeeping staff does an excellent job of kee [... read more]ping the rooms clean. The hotel and grounds are also well kept. Watch out for sand fleas and ants at the beach! Overall a good stay.

Riu Jalisco: Amazing resort

I found this resort to be great!!!! The staff were friendly and helped with anything whenever you needed it. The food was real good and a lot of variety. The activities were well run . The people that ran the activities were fun and friendly. I would recommend this resort to everyone. The rooms were clean .

Bang for the buck!

This hotel is fantastic high end resort for a budget price! I have been 4 times and love it all. Fantastic foods....buffet has loads of seafood and salmon etc and something for everyone. Everything is close (small resort) short walk to pools, beach and restaurants. Great entertainment staff and lots of daily activities if wanted. Shows were excellent. Can't say enough for the money you spend. Cheap Cuba pricing at a quality 5 star resort.

Puerto Vallarta Riu Jalisco

I have stayed at the Riu Palace previously, and am familiar with the Riu Santa Fe as well. The Riu Jalisco is similar to the Santa Fe in service, as in no Poolside or Beach Service, and no food allowed at the pool. and crowded. We were disappointed in the amenities in comparison to the Palace, and would rate the hotel as a 4 star for the rooms, and 3.5 stars for level of amenities including food. They gym equipment was old, and only had 2 treadmills, 2 elliptical, and 2 bikes for cardio, s [... read more]o that gets 2 stars They ran out of Barcardi Blanco daily, at the lobby, at the pool, and at the entertainment bars.. and since we only had no-name brand alcohol in the rooms, that was a fail. They had 3 main restaurants, and although the food was tasty, it was not spectacular. The steak house had steaks just over 1/4 inch thick, and although they were delicious, they were not worth the 2 hour wait in a super-hot and humid restaurant. The hotel filled up on Thursdays through the weekend, so if you you like waiting in lines for buffet and and hunting for free chairs at the pool, this may be your hotel. The adult pool was full of kids, so if you like splashing pool water in your drinks, enjoy! They had iguanas walking around the pool which I found amusing, I haven't seen that before. The gardeners also cut coconuts off the resident trees and provided them if you wanted one. The front desk always had plenty of pesos so changing larger bills for smaller 20's and 50's was never an issue. The rooms were kept nice and neat, and we had no issues with them. I would say if you don't mind providing your own service or waiting in lines for food, this hotel might be for you.

Great Trip

The Hotel was amazing, not as clean as previous years, the food and people were as always great, few things in the room were more annoying then anything got locked out once had to wait forever to get in, twice locked out of the safe, things that they tryed to hurry to do but not so fast mexican time. sunwing is not the plane to go, even with the elite seats they seperated us and row 1 was cramped stewardess were not the best if you dont want want to be one go to macdonalds

Not what I expected

Pool is too crowded, most of the time. With the number of rooms they should atleast have one more pool. Some napkins, plates and glasses are not clean. You have to pay to play billiards. Our balcony door does not lock. People can smoke anywhere even when they are in the pool. There are bird poo on some of the chairs on the reataurants. Front Desk were very helpful and friendly especially Marco Pollo and Luz was good bartender, beach is good.

Amazing resort

the resort had everything you needed and more we did not have to to leave the food was great lots of variety very cleanand spacious rooms definitely worth it no reservations for a la carte restaurants you could go back more than once

Never disappoints

This was my 3rd visit to the RIU Jalisco and I hope to go again. Fabulous drinks, food & service Great fun playing in the waves Beautiful beach with amazing scenery all around Always friendly staff and Beach Vendors

Best resort for the money

We paid $1000.00 and for the money it was excellent. Very clean, nicely landscaped, rooms where nice, food was resort quality. Best part was going into small town of Bucarias. $10.00 cap ride, restaurants on the beach, sports bars, lots going on.

Great resort

This was my second time being there and it was just as great as the last time. The beach is beautiful and and lively. The resort is very nice but a bit out dated. The food was wonderful as usual and drinks were great! Beds were very hard and unpleasant to say.

Amazing tome

The hotel was clean rooms were great the food the staff the pool area and the overall area was beautiful ,the night life was also good there was lots of things for kids to do and the spa was great and the ocean was fun boogie boarding

Much more than we expected!

Hotel was emaculate,updated, well cared for. Staff was always smiling, helpful and spoke great English! Never thought Mexico would be so nice. Grounds were beautiful and everything was super clean including our rooms. Loved it!