The Good, The Bad & The UGLY

Apr 21-28, ‘18 First impressions are low class, inelegant, and cheap. Room is musty and door lock rusty. Was robbed of $300 from my room, my safe was popped 2x and my ID rifled thru. My sis got a fungal skin infection from party pool. Girls gone Wild twerk shows aren’t conducive to a family resort setting. Security caters to a hooker on beach with resort towels. Worm in my fish.

Great Resorte

Excellent grounds were well layed out.Big rooms very clean.2 big pools with swim up Bars lots of chairs and shaded area's Great entertainment pool table,s bowling alley Great beach of sand great area for swimming lots of shaded area's Bar on the beach Restaurant on the beach with great views

Not up to task

While nice facility. There needs to be a shift in staff organization for service and communication. There were issues with phone, toilet , door lock. Not unusual things to happen BUT staff did not react to correct. Took days for phone fix. And hours for other fixes. Didn’t answer the extensions they gave us even when I used my cell to call hotel

Ocean Blue- very nice,

Our three rooms were upgraded to Privlege. Using your butler to book restaurants is so much easier than trying to do this yourself. Makes things so simple. The Restuarants are very good. Buffet was very good. We had no issues with the food at all. The steak house and Italian were our favourite. Mike's coffee is an excellent place to get specialty coffee. The pool is awesome. Entertainment team work very hard everyday to make sure you are having fun. These guys work some long hours. Th [... read more]e beach is great to walk. It seems to go for miles. The Disco was surprising in that it was quite busy which makes it more fun. Lobby bar great place to relax after the shows and continue with more evening entertainment. We have been to many resorts. This is very good. I don't have a complaint. Our room was on the second floor which we prefer. Downside like most resorts, you still need to lay out your towels in the morning or you may not get a chair on the beach or pool side. I did see chairs available though until around 10:00 a.m. which I thought was pretty good. The staff are the most friendly I have ever met at any resort. 20 minutes from the airport Hope this is helpful.

Excellent resort

This is one of the best 4 star resorts I have been too in Punta Cana. The food was great and the Japanese restaurant was the best. The grounds are well kept and the two large pools with swim up bars were great as well. The beaches were clean, the only thing I didn't like we're the barriers in the ocean but I understand why they need to be there but the view is not as nice. The staff were very friendly as well.

Ocean Blue Sand Resort

We were very happy with the resort. It was beautiful. The rooms were very clean, the staff were very friendly, food was great. Beach was amazing. The pools were amazing. The drinks were good. Wouldn't recommend the steak house. The wait for dinner was extremely long. Grounds were beautiful. I would definately return to this resort without hesitation.

Would recommend..

Great property, very clean, good food, good service. Main issue is not enough shade huts on the beach. Difficult to get into steakhouse restaurant as it is not very big. We would definitely recommend this resort.

OK Resort

The rooms are very tired. Maintenance issues in the room are not addressed in a timely manner - i.e. no air conditioning for 3 days and no offer to move rooms. The front desk needs proper training upon check in as they did not tell you all the pertinent facts about your stay at the hotel - you had to go find out for yourself. The beach in front of the hotel is in trouble with the erosion although the full beach is beautiful. The animation teams are good and many people enjoyed their activiti [... read more]es. The pools are wonderful except for those parents who think floating their baby by the swim up bar with a dirty diaper is a good thing. The food was good and selection was great. You really feel the class difference with the Prestige staff and patrons even though they are not really segregated from the full resort as most other resorts are set-up. Overall was a nice vacation but would not recommend to people if they are looking for a relaxing resort without screaming kids. Will go back to the Punta Cana Princess next time.

Amazing Vacation - Amazing Resort!

After experiencing a bad experience a few years ago in Dominican Republic, we were hesitant to book, but so happy we did!! The food was fantastic at both the a la cartes and buffet, grounds were clean and beautiful - well cared for, rooms were quiet and clean with good amenities, beach was great, beach bar was fantastic, staff at all restaurants and bars were friendly, fun and made you feel welcome! The grounds are laid out well with the restaurants all being all together in the same area, just  [... read more]through the lobby. The rooms are connected via courtyards all the way down to the beach on either side of the pools as well as a wide walkway made to accommodate the carts to drive you wherever you want to go on the property, making it accessible for everyone. The beach buffet had wonderful food every day. Overall, this property is well worth the time and money spent there!

Great Resort

The food was awesome! The grounds were beautiful! When we called reception with a problem they were right there to fix. Very well laid out! Loved the japenese restaurant. Never ran out of towels which was always a problem at other resorts I have stayed at. Over all I would highly recommend this hotel.

Great resort

The personnel at this resort are fantastic. The ground is in great shape. The rooms are in good condition. The beach is OK. The pools are great. The pool bars and the lobby bar are a great place to hang out. The pool restaurant and the buffet restaurant served great food. The problem with this resort is giving access to US high school groups for their senior years. They have no respect for the other customers and it is the same for their parents or chaperones. The hotel should have them  [... read more]signed a waiver to behave. They are wild, noisy and rude and so are the parents. I told one father that he was not allowed to smoke at the lobby bar, he turned around and stayed at the bar. More security needed to take care of this problem.

Fun spot

I really enjoyed my stay at the hotel. The staff really adds to the experience. The buffets were not that great but the à la carte restaurant were good but you had to wait a minimum of 20 minutes. And some nights up to an hour or more.

A Great Resort!

Overall this resort was great value for money. We especially liked the restaurants and that you did not have to reserve. They were also located in one area of the resort which was very convenient. The Japanese restaurant did require reservations and was a fun experience. The grounds were absolutely beautiful and well maintained. Our room was in the original section and was average. I think the newer section would be more modern. Facecloths seem to be scarce and unless you requested 2 you  [... read more]only got one or none.... so pack a couple. Food was good at the buffet with lots of variety and everything was fresh . We love seafood but didn’t see a lot of shrimp and no calamari other then in a seafood stew.... we typically have had lots in other resorts. The entertainment staff were a lot of fun! We have travelled to the Caribbean for 20+ years and don’t typically return to the same resort twice but it’s not one I would say no to if the opportunity came up again.

Beautiful resort!

Great hotel, fabulous food, the grounds were well kept. For the most part staff was very good to excellent with the exception of the main desk which at times was difficult to communicate with due to language barrier.

Can't wait to go back!!

Our family of 3 really enjoyed this resort. This was our first visit to this resort and our second to Punta Cana. The lobby area was grand with lots of comfortable seating and lively evenings. The grounds are well kept and very clean. We had a pool view room in building 9. The room was clean and well stocked with toiletries and mini bar. The pools were huge with lots of loungers just be sure to mark your chairs early in the day. The beach is paradise....soft sand and crystal blue water. There wa [... read more]s no seaweed. The food was good. We really liked the Italian and Japanese restaurants. The steakhouse was ok also. We did not enjoy the sports bar food. The buffet was great with lots of choices. We enjoyed the entertainment. The beach party on Wednesday night was awesome and the foam party on Saturday afternoon was a highlight. The amazing entertainment staff go out of their way to make sure everyone has fun! Overall, I would absolutely recommend this resort. It offered great value and amazing memories.

Great Value Resort

Aside form the undrinkable "house wine" wine and the rooster that woke me up in the mornings. This was a great vacation for me and my family. The resort is very well maintained the staff is great as is the food & restaurants. The plus of having a coffee house was very well received. The kids loved the bowling and kids club. Would recommend for the price we paid.

Friendly Staff

Great staff and always very helpful. The grounds were very well kept and the room was very clean. It was great that every evening you had a choice of either the buffet or one of the a la carte restaurants. No reservation required except for the Japanese . Unfortunately you had to reserve on the current day at 11 am. And we were never able to get a reservation after 3 or 4 tries we gave up.

Great staff and good value

This was our second trip to Ocean Blue and Sand. Staff are exceptional. Very helpful, professional and friendly. Service is very good . The grounds and pool area are very well kept and the rooms are clean and nicely appointed. Beach was in good shape but a bit crowded for us so we stayed at the pool. The pool area could use more umbrellas. Food is generally good but not as consistent as last year. Our favoriates being the Japanese and Italian. My husband enjoyed the French restaurant as well.  [... read more]Italian theme night at the buffet in the main restaurant was good. Good value especially if you are travelling with a family.

Awesome Resort!!!

Amazing resort with 3 swimup bars and huge pools, everything flows perfectly The set up for food and drinks and the pool and beach and the rooms works out really well :) The entertainment is fantastic and so much fun at the pool and beach:) The food is delicious and lots of variety. The privilege group wanting you to upgrade will drive you crazy if you let them.. Mostly all rooms have double beds :(

Highly Recommend This Place

Clean, beautiful resort with helpful, friendly and happy staff. Too bad the bank machine didn't work all week. I would have tipped more if I had cash in my pocket. The beach is fantastic, the water warm. Walked for miles past other resorts on pure white sand. Some people should rethink their decisions to wear string bikinis though.