Accra Beach Hotel and Spa: Hotel needs improvement
We stayed for 10 days in Barbados. This was our first family vacation with our toddler (18 months) and some other family members. We had an absolutely fantastic holiday and travelled all over the island. We will definitely be back to the island! We are an easygoing bunch but unfortunately this hotel is good in some areas but also needs a lot of improvement. There are definitely areas that can’t be overlooked so I will start with the pros.
The hotel is in a great location. Lots of restaurant[... read more]s within walking distance (Champers is referred to as the best restaurant on the island by the locals, I don’t think they are mistaken) and Accra beach is stunning (aqua water, white sand, no seaweed and just the right amount of surf). There is a very convenient plaza right across the street. You can save a lot of money (and time waiting) by buying some duty free rum on the way in and then mix + beer across the street. Great breakfast spots and Just Grillin is delicious and fast. The pool is also beautiful and there is always loungers.
Now on to the bad. First impressions were not good when we got into our room. The lobby was beautifully redone but our room was not. Our flight was delayed so we got into our uncleaned room (chunks of dirt and sand, concentrated in the bathroom) around 6:30pm. There is also a mixture of replaced items (I.e half the tiles) and many pieces are damaged (lamp shades, the sliding door shutters, etc) or moldy (our bathroom door was covered in mildew and so was our family members). Through out the trip everyone’s coffee maker, air conditioning, etc was hit or miss. No one can get hot water in the morning. We asked to have our room thoroughly cleaned in the morning and room cleaning was always questionable. Sometimes there would be garbage bags in the cans, sometimes they would sweep, etc. The one day we forgot to leave a tip our room was cleaned very well so I think it is just dependent on the cleaning person. If they don’t provide a blanket you can ask for one. Only 3/4 of our group had thin blankets on the bed.
Service is very slow at the hotel. To the point where our toddler would wait 1.5 hours for French fries ordered at the beach bar while we had a drink so we learned quickly not to eat at the hotel. Breakfast is also $60 bds..it’s $20 bds across the street, faster and tastes better. The slow, overpriced items are consistent at the hotel. Nicer to get out and see the area anyway.
Four individuals had gastrointestinal issues within the first couple of days while everyone was still eating and getting drinks at the resort. My husband spent a day puking (something that has never happened while on vacation before, even in Cuba). Apparently there are some major issues with water quality going on. The sewers are overflowing and contaminating everything. Our group thinks the hotel served them tap water causing these issues. Locals recommended we only drink bottled water. However, there are no unpotable water signs posted. While this isn’t a drinking water quality issue, there is a water outlet just a couple of feet up from the hotel on the beach where the board walk begins. It absolutely reeks at this location and you swim nearby to this at the hotel.
I hope they can work these issues out. It really is a great location and the main area of the hotel is perfect. However, when we return we will be trying a different hotel.
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Jborisuk -
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Starfish Discovery Bay: Beautiful Week in Barbados
My husband and stayed here a week (February 17-24, 2018). We would give the resort’s location a 10 out 10. We had a beach front room which was beautiful overlooking the beach and a palm tree outside our window. The beach was perfect for snorkeling. The resort is also close to shopping and restaurants.
The resort is small with only 80 guest rooms which was perfect for us. It was quiet with mainly older guests. The staff were very pleasant and accommodating.
The buildings are old but are kept [... read more]clean.
We had an all inclusive package. Our drinks were always made good. We would give the food a 6 out 10. There wasn’t a good variety at the buffet and sometimes the food wasn’t always fresh. The a la carte dinners were fair but the service was always good.
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Sairas -
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The Club Barbados Resort: Mediocre resort
Resort was clean and well maintained . People were very nice and hospitable . However a few concerns , this resort is no good for young people , resort caters to seniors + 60 years of age . Entertainment and activities were very lacking , specially in the day time . Wifi access was very weak and no reception in the rooms. Food variety was no good and pool chairs were very limited . This resort it definetly for seniors
In addition the front desk were lacking knowledge in supporting clients wit[... read more]h flight information etc .
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Dawn -
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Starfish Discovery Bay: Beautiful Barbados
We were not interested in throwing our money away and staying at a Sandals resort or the like. Our desire was to visit a an English, clean, safe island where the beaches are beautiful and we can drink the water and walk the streets without getting assaulted. Discovery Bay is a feasible way to go. Reviews of this hotel are mixed so it was a bit of a gamble , but we definitely made the right choice.
The beach was fantastic. It doesn't matter what time of day you go, there is always an umbr[... read more]ella available. There is a reef area where you can snorkel.
The food is fantastic. I cannot believe previous reviews I read saying the food is not good. Simply not true. Everything was good, lots of variety and always a"catch of the day" , if you like fresh fish.
The pool area was so comfortable, I didn't swim there, but I read a book on the comfortable loungers towards the end of every afternoon. It was very relaxing and the pool looked so clean .
For sure there needs to be work done on this older resort but they have not scrimped on anything that would make a guest uncomfortable or not enjoy their stay. I forgot to mention the shower worked great and there was always a lot of pressure and hot water.
The house merlot and white wine that they served was really good. ..I think I'm a fairly good coinsurer of wine.
Holetown is a five minute walk and lots of really neat looking shops and restaurants. We dined out on our last night. .
I would recommend this resort to anyone who is willing to forego marble floors and just wants to be comfortable and enjoy the Bajan culture.
Mark and I will be returning next year.
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Greg McEachern -
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Sandals Barbados: Best of both resorts
My wife and I and another couple we traveled with stayed here for seven days. We chose to stay at this one and not the Royal because it was significantly cheaper. To our surprise the Royal is right next door so we could use all the amenities of the Royal too. Best of both resorts at our disposal. Nice.
Big shout out to double d (darling Derika) at the front lobby. She’s awesome!!! Treated us like gold.
The room was fine. Really how much time do you spend in there anyways? However, it w[... read more]as on the border of the two properties. Building 3. Very convenient to access both.
The food was terrific at all the restaurants and buffets for that matter. If you go for any meal at the La Parisienne on the Royal side, be prepared to wait. They don’t have their act together yet.
If you are a diver or snorkeler, then be prepared for the 30 minute bus ride to the harbour.
Go on the orientation tour as there is a lot to cover over the two properties.
Beach is nice. It was quite windy during our stay. We got to sail only once. Unfortunate.
Had to speak to a manager about a server at La Paris coffee shop. Some more training in customer service was required.
Another surprise was a 4 lane 10 pin bowling alley on the Royal. We tried it. It was fun.
The butlers monopolized the better pools. We came at 6am to reserve chairs and most were already taken. There should be a limit on what they can take.
There was some form of entertainment every night.
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Gayle -
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Savannah Beach Hotel: Beautiful resort
We were looking for r & r and that is exactly what we got. There is some evening entertainment, but no daytime activities such as bingo, aqua fitness or watercraft. We were fine with this. The resort was clean. The staff were extremely friendly and enjoyed them immensely. The restaurants had a lot of variety at each meal. Most of the guests were older, average age was probably around 60.
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Private -
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Accra Beach Hotel and Spa: Accra Beach Hotel... good and bad
Beautiful property. Lobby, grounds and pool area are very nice. Room had ocean view, which was spectacular. Sand beach was one of the best we have ever been on.
Rooms were a bit tired and need some work. Fan in bathroom was non functional as it was in our friends room. Hot water was not available the first day. After complaining to desk, it did work later on the second day , but a lot of water was wasted before it warmed up.
We became aware of the sewage problem in Barbados on the third da[... read more]y of our stay. The sewage system cannot handle the volume and several sewer grates were bubbling effluent onto the streets , which then would enter the ocean untreated. We then checked on the internet and found that the Canadian Govt had issued a travel advisory on Jan 8 in regard to the sewage problem on the south shore of Barbados. We were most dissappointed that Trip Central did not make us aware of this, since we did not go there until Jan28. The local newspapers talk about this ongoing infrastructure issue having been going on for several years.
We stopped swimming in the ocean and started buying bottled well water that was imported from Tobago.
Very doubtful that we will return to this overpriced and under-serviced island.
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Coop727 -
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The Club Barbados Resort: A very pleasant surprise
We went on this 10 day vacation we knew Barbados would not disappoint. We really enjoyed the resort, although older it is being very well maintained and improvement are constantly ongoing. Two restaurants and they offered a wide variety of options. The staff were all very helpful and really made it a very enjoyable stay. The spa is wonderful so make time for a treatment, the bamboo massage was my fav. Good central location as well. We would go back again.
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Private -
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Starfish Discovery Bay: Discovery Bay
Hotel was nice and clean, staff was friendly. Drinks were amazing. Beach and snorkeling was out of this world. Food quality was fine. Resort is walking distance to shopping, felt safe to take public transportation. Entertainment was very simple. Perfect get away if you want to relax, and enjoy some quiet down time. Highly recommended.
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Private -
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Bougainvillea Barbados: Great resort
The hotel was lovely with very nice recently decorated rooms. The beach was clean and the staff always helpful with towels and beach umbrellas. The entire staff throughout the resort were friendly and extremely helpful. Lance the food manager, and Jose Manuel at the beach bar were the most delightful people you would want to meet.
My only request would be a bit more variety in the restaurants however the food was very enjoyable
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Lynda50 -
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Barbados Beach Club: Great beach. Great food at the a la carte.
Very basic room with basic food (but that is all you need), except at the a la carte three times a week where the food was excellent and well presented.
Beer and drinks were all good.
Beach was amazing with wonderful waves for body surfing.
Excellent location with a 15 min walk to Oistins and 10 minutes down the beach to St. Lawrence Gap. As a female I felt.very safe to walk anywhere and anyone you met on the street was very friendly. The vendors are also not persistent on you making a p[... read more]urchase.
Barbados is a wonderful place to visit.
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Kirsten -
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The Rockley by Ocean Hotels: Perfect vacation
South beach is an amazing hotel. Perfect location, right across from Rockley beach. Rooms are beautiful and clean. Staff is always helpful and friendly. Chairs and towels are included so no extra cost there! I would definately go back.
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Private -
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Savannah Beach Hotel: Wonderful intimate resort
Our aim when booking was to find a small resort where we were close to all amenities...What a great choice..we walked out of our room to a refreshing shallow pool that winds through the property ..wonderful, knowledgeable staff, always smiling and happy..great restaurants close by and walking distance to Bridgetown..loved our trip!
Enjoyed a beautiful relaxing time here. Food was very well done. My wife ate more fish than she has ever done.😊
Lots of activities to do that were included with the all inclusive feature of the resort.
Staff were extremely nice and helpful.
Special shout out the the staff at the resort spa.
Thanks to all for a wonderful time. â¤â¤
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Linda loo hoo -
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Barbados Beach Club: Good Value...amazing beach
My husband and I just got back from a week stay at this resort. Small, quaint, quiet and clean. The ladies at reception were not the most welcoming. Looked like they did not want to be there at all and were very slow. One did apologize for the wait.
The room was very nice. Large room and bathroom (big vanity to fit your stuff). I like the fact that all rooms have a balcony. We did not book an ocean view room but was assigned one anyway. That was a real bonus as the scenery was spectacular. The[... read more] beach is beautiful, white soft sand except that in a few areas near some shrubs was litter and a huge bag of garbage. It was there for a few days and I finally asked on of the fellow if he knew it was there. He took it away promptly. The beach should be cleared of litter in the evening so it is nice and clean when you get there in the morning.The lounge chairs could be updated but they were comfortable. The fellows at the beach hut were great in setting up the umbrellas which we never had a problem getting. The waves were always there and it was fun but if you want calm water, this is not the place for you.
The food was pretty good. I would have liked to see more fruit. The Reef restaurant was excellent but was only open for 2 nights out of our 7 night stay. It was suppose to be 3 and no explanation as to why. It should really be open more nights. I think they don't have enough staff because when the Reef restaurant was open, the buffet was not. They had 2 bar-b-que nights which were nice for a change. The ribs, chicken and steak were very good. The bar was nice but they only had ONE blender so when the Reef restaurant was open, you could not get any daquaries because that one blender was at the Reef restaurant.
They had a gift shop which had merchandise in it and hours posted but was closed. When I asked the reception desk, she said it was closed permanently and that stuff had been moved across the street to the convenience store. I went over but there was nothing there at all as far as souvenirs. I needed postcards which I could see in the gift shop so it was frustrating not to be able to purchase them. There were only a hand full of friendly staff. They were all very efficient, but most of them did not seem happy. Very low key entertainment but we enjoyed it...local band, steel drum player and DJ's. All of our needs were met. The beach, ocean, warm breezes, sunsets and sunrises all made up for the minor negatives. Those were the "WOW" factors of this holiday.
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Derek -
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Sandals Barbados: Nice but small
The hotel is nice but small the beach was great but the service was terrible pretty much all around . Had to wait everyda at least 10 to 15 minutes just to get a glass of water or coffee in the morning . Swim up bae is vee small and again 10 to 15 minutes to get a drink . I will not go back to this resort ever
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Amanda Gibbons -
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Sandals Barbados: Disappointing Honeymoon with Sandals
The resort was faxed our wedding invitation and acknowledged honeymoon specials we would receive while we were there. Once we got there we confirmed that they knew we were on our honeymoon and they advised there was a note on our room. Each day and night went by and there was zero acknowledgement of this. We did not receive any of the perks they said that we would not even the measly rose petals on our bed.
Construction was going on every day at the Sandals Royal Barbados site right next doo[... read more]r which is right beside the main pool. All day you could hear drilling and other noises.
There was always a 10 minute wait to get a drink at the pool bar
The staff only walked around the pool to pick up empty glasses (and this was barely done) but never took drink orders.
The staff did not seem interested in serving anyone, they were not overly friendly.
Day time activities were sparse. The only thing they consistently did was pool volleyball. They advertised beach volleyball and texas horseshoes but when we went to go take part, it was never going on. The night time entertainment was terrible. The first night they had performers which were okay but the area they set it up in was very compact and crowded. Every other night they had a few people singing the same songs over and over again.
One night it took 15 minutes to get through to room service. When we finally got through and ordered our food never showed up.
Our Club Sandals advisors always seemed bothered when we attended to make a reservation or look for information. They advised they would help us book an excursion and when we went to do this, all they did was walk us over to Island Tours and left. One person even made a big deal about having to get change for American money that we used to pay the balance on our room, trying to insist that we just pay with a credit card as it would be easier.
The food at each of the restaurants was great but at times, you were sat way past your reservation. The servers at the restaurants were professional.
When we checked out of the resort, not one employee asked us our trip was.
Overall we are extremely disappointed with our trip. Considering we spent four times the amount of money going to a Club Level Sandals 5 star resort than our last trip to Riu Palace in Mexico we would expect two times the quality and service. Unfortunately this was not the case. We would have been better off going back to Riu for our honeymoon as our experience at that resort was impeccable.
I would never recommend this resort to anyone and doubt I would ever spend this kind of money again to attend a Sandals Resort.
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Private -
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Sandals Barbados: Great Value
Many choices for places to eat with great food - mimosa and smoked salmon at breakfast, shrimp and large lobster tails at dinner and the best filet I've ever had! Top notch liquors throughout the resort. Service at Mariners Restaurant was slow and not terribly friendly. Bed was the most comfortable we've had in the Caribbean.
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Private -
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Sandals Barbados: Good Experience - first time at Sandals
Our first time to Sandals celebrating our 10 year wedding anniversary. Weather and ocean are beautiful. Food is excellent ( I have to say its quality vs. quantity) not too many options at the buffet at breakfast and lunch (no buffet at dinner time) but everything that is offered is excellent.
Staff very friendly and always greeting guests.
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Private -
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The Crane Resort: Relaxing with fabulous views
We love the beach and the restaurants. The staff are lovely. Kids club did what it needed to do. It allowed the kids to get out the sun for an hour or so. We had a room with a pool which was great. I did feel that there were areas/things that were a little run down, such as the loungers, and the rooms. However, the location and the quiet made up for it all. We had a lovely holiday