Our Verified Customer Rating 3.6

Our Verified Customer Rating 3.6

(423 Reviews)

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Private  - 

Verified Purchaser

Hotel Sevilla: Just OK

We spent March 29 and 30th 2017 at this hotel. The room was clean, The bed was comfortable, breakfast was great. This hotel is centrally located. Did not discover the pool bar until we were checking out but had to kill a couple hours and it was beautiful in my opinion much better than the main lobby bar

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Private  - 

Verified Purchaser

Hotel Sevilla: Not impressed

We started out our vacation with a two day stay at the Sevilla, which was recommended by a travel agent that we actually didn't book with (now I know why). The hotel needs a lot of work, the rooms are nothing special, in fact quite the opposite. Dimly lit rooms, uncomfortable beds, fridge didn't work, small bugs on the bathroom floor which resembled tiny ants, and the elevators were constantly broke down. We usually had to use the service elevator or walk down the sketchy stairs that were poorly [... read more]

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Debra 60  - 

Verified Purchaser

Villa Bacuranao: Good Value

This was a smaller older hotel but very clean and they were constantly working on the grounds. Pool area was great with very comfortable loungers and there were always some available. Snack bar had a decent menu. Breakfast was good but would advise bring your own pepper and some margarine or butter if you want as did not see that at all. Said beach front but no sand area connected to the hotel. However the public beach was just 1/4 of a block walk and very nice. Easy access to get back and f [... read more]

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Felix  - 

Verified Purchaser

Hotel Atlantico: Hotel Atlantico - Habana

It's the fifth time at this place. Main feature is location, location, location and reliable shuttle - bus to the city. The best of the area hotels ( Arenal - Tropicaca ). Very good for Staff attention, beach, pool and resting. Food and facilities better than average. Not prepared to fit old seniors or with disabilities.

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Sher  - 

Verified Purchaser

Hotel Deauville: Good value, great location

Hotel was what we expected for the price - knew was not 4 or 5 star so no surprises or disappointments. The location was superb, could walk to Old Havana, many restaurants, bars. We were able to change our room so could have a balcony which was more important than the updated bathroom on the upper floor. We were on the 10th floor overlooking an amazing view of the Malecon and fascinating rooftops. Staff was friendly and helpful. We only had breakfast there preferring to try different restauran [... read more]

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Leonard Clarke  - 

Verified Purchaser

Saint John's Vedado: Extreme Value for Money

The hotel is in the very heart of Vedado. Most significant tourist sites are easily walkable. There is an excellent restaurant up the street turn left and on the corner of the next block called The Toke. Behind The Toke, maybe 60 feet back is a Cuban takeout where you can have a delicious pizza and crème Brûlée served in an empty recycled beer can for 25 cents. There are bank machines on the street to the left half a block back or three blocks back to get currency conversion just past the i [... read more]

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Private  - 

Verified Purchaser

Marazul Hotel: Basic with great staff

This is a two star all inclusive so it's not for everyone. My son and I have been staying here for 8 years. The staff are great, beach nice, food basic. Close to Havana for exploring that amazing city.

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Private  - 

Verified Purchaser

Hotel Sevilla: Great location

This hotel was in a perfect location to see old Havana, next to Revolution Museum. We thought it was a nice hotel except for a little ant infestation in our kids bathroom on top of their sink. They did not offer to do any reimbursements but they did come up and spray. We stayed here 3 nights. I would probably stay somewhere else next time. But would still consider because of the location staying again.

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Private  - 

Verified Purchaser

Hotel Atlantico: Never go there again no recommended

Room okay, no hot water at times, food same for almost all meals, not much flavor, tablecloths had mold on them, not impressed, very little Engl7sh spoken by hotel employees, unable to get much information unless spoke to other Canadians. Had to get coffee from bar after breakfast and put in small plastic glasses, stupidest thing ever. Drinks in small plastic glasses and unless asked for good rum, was served crap. Came across two women who worked in the bar quite disrespectable. One excellent [... read more]

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Private  - 

Verified Purchaser

Hotel Roc Presidente: Very Good Hotel

The room was great. We were able to shut off the air conditioner and open the windows. The bath towels may be at a premium because the laundry has to be completed before everyone gets towels. Breakfast was an OK buffet style. Do not eat dinner at the hotel.

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Private  - 

Verified Purchaser

Melia Cohiba: Sadly in need of TLC

The Melia Cohiba is an example of fine modern architecture in Havana. This glass and stone structure was beautifully designed and constructed. Sadly, the building is not maintained to its original beauty. The smog of Havana is evident on the blackened stonework all around the building. Exterior steel in the pool area is in dire need of painting. The pool area, also beautiful in design, is detracted by the lounges that are uncomfortable and in need of of relacement as well as the view  [... read more]

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Private  - 

Verified Purchaser

Hotel Caribbean: Many improvements

I like this place. My wife and I have stayed here a few times and appreciate the central location. This time we had a recently renovated room on the fifth floor with a large window looking out on the Prado that allowed me watch Habana come to life in the morning. Improvements include a flat screen TV , bathroom with more shelf space and lots of warm enough water, an almost silent air conditioner and very comfy beds. Our camereras Barbarita and Neri kept our room in immaculate condition. The bre [... read more]

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Private  - 

Verified Purchaser

Marazul Hotel: Tropicoco

Good resort had a good visit Food was not to good, but plenty of it. Too much chicken and pork Staff very friendly and helpful Beach nice and close. Weather was good throughout 115 open bar was always open for coffee and beer Too many cats and dogs barking at night~~!!

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Private  - 

Verified Purchaser

Comodoro: Disappointed

We did not get the bungalow that we reserved and paid for (they were sold out). We ended up in the main building in a room where the TV didn't work, it had two single beds in rough shape, the toilet worked sometimes, the bathroom counter was cracked and the room badly needed refurbishing. The grounds were being worked on and we were ejected from the courtyard because there were workers. There's no pool and the ocean access was unuseable. Not recommended. There is a good shopping centre atta [... read more]

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Sylvia  - 

Verified Purchaser

Villa Bacuranao: Great Value! Perfectly Comfortable, Safe and Easy!

Great Location, 13km to Havana and close to the small vibrant town of Wanabo. Some rooms are fantastic and some rooms are less desirable (noisier or less lovely views) but all rooms were clean and safe with functioning locks, opening/closing windows, and clean comfortable beds ;) Many rooms had fridges and we had hot water available every day! Staff was polite and helpful but sometimes overwhelmed. Pool area offered decent snacks and drinks and kept the music at reasonable levels. Breakfast was  [... read more]

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Gerry  - 

Verified Purchaser

Marazul Hotel: Friendly

Staff and waiters friendly . Some are extra nice . Food is okay and good enough for me but not a 4 or 5 star quality. Good place if alone because lots of travelers are single and easy to make friends,Easy bus to Havana where the city is alive and friendly and the old cars are wonderful to watch.

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TravellingRocknRoller  - 

Verified Purchaser

Marazul Hotel: It's Fine-You Get What You Pay For

If you keep in mind what you paid for your stay at Tropicoco, it is great. I travel as a single male with low expectations. I need a clean set of sheets and towels and I am happy. And the Trop delivered this-and more. The meals were decent: standard bulk food of rice, pasta, potatoes etc. The staff were friendly and courteous, especially if you were to them. There were sometimes difficulties with power outages, elevators not working, limited availabilty of certain beverages etc. This is Cuba. [... read more]

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Joer  - 

Verified Purchaser

Blau Arenal Habana Beach: Simple Resort

Ground , pool and access to the beach was very nice, The food is very simple and not a lot of salads and fruit..fish and pasta was ok..not much after that..breakfast was good....(nothing great ) Rooms are a good size, AC worked ok, no heat... Little to no activities or nightly shows, music around pool very loud all day and up to about midnight... Shuttle to Havana is free, but it was booked even before we arrived.. Bus stop is about a 20 minute walk up the highway.. A lot cabs in Cuba, Hav [... read more]

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Private  - 

Verified Purchaser

Hotel Plaza: Stately Hotel-great location

Central Grand Hotel in its day, as all hotels are in Havana. The lobby is nice and the rooms are a good size, however very old and not updated since it was built in the early part of 1900's.Very clean, but old lumpy bed, linoleum stained and cracked. Staff both maids and lobby staff were amazing and very helpful. Located beside central park and close to most tourist monuments and buildings.

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Leo s  - 

Verified Purchaser

Hotel Atlantico: Atlantico hotel

I've been to the Atlantico maybe 12 times. Nothing much changed except this time there was no beach, just rocks. Disappointing. Food is terrible still. They serve the same buffet for Lunch and Supper. Staff are very nice. Weather was beautiful. Room ok. The price was right

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