Our Verified Customer Rating 4

Our Verified Customer Rating 4

(6126 Reviews)

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Elainey  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Great Family Resort!

From the minute we arrived at the resort to the very end of our stay, everything was absolutely on point. The staff are friendly, the rooms were clean, the beach was a few steps away and the food was great. If you're up for the hour and a half commute from the Santa Clara airport, it is well worth it! We have found our new annual vacation spot!

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Val S  - 

Verified Purchaser

The One Gallery Hotel: Very nice resort

This hotel is really nice. I just wish there was an adults only section for some quiet times and our own restaurant. The music is so loud at the lobby at night. The buffet is also crazy loud and the lines or really long. Waiting forever for a fried egg. I like to go on holidays to spend as much time outside as possible. I just felt like waiting in line for the food at the cook stations were way too long. We would spend an hour for each meal if we waited for the cook stations so we chose the buff [... read more]

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Kmac18  - 

Verified Purchaser

Iberostar Coral Ensenachos: Paradise

This resort exceeded our expectations, from the rooms, to the beach and Food! The food was incredible! Yes, that's right, I wrote the word incredible. The staff went above and beyond, every day. The entertainment was great and kept visitors engaged. We will DEFINITELY be back.

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JennC  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Perfect Week in Paradise

This was our first ever time visiting Cuba, and our experience at Sanctuary at Grand Memories made it perfect. The resort is beautiful and clearly well maintained. Rooms were spacious and clean and the housekeeping staff was wonderful, leaving beautiful surprises for us in the room. The beach is absolutely breathtaking! What stands out most about the resort though, is the amazing staff. They are the kindest and most accommodating people I’ve met. From the kitchen staff, to the amazingly talented [... read more]

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Lauren  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Amazing staff!

Rudy was the BEST staff member we encountered on our trip. He was super helpful, kind and made it the absolute best. 100% recommend this resort for all the staff, but especially Rudy. Thank you to all!

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Augustys  - 

Verified Purchaser

Iberostar Selection Ensenachos: Amazing resort,beach and the people!

I had the most incredible experience at Iberostar Ensenachos. The moment I arrived, I was greeted with warm hospitality and breathtaking views. The resort is slightly old but well maintained with easy access to the crystal-clear waters. One of the best beaches I have ever been to in the Caribbeans. The rooms were spacious, beautifully decorated, and equipped with everything I needed for a relaxing stay. The staff, especially Rachel M and many others (can't remember names now), went above and be [... read more]

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Private  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: Nice resort

Well this was our first holiday like this and it was nice and everything but you need to bring some stuff from home the bugs were bad needed bug spray the resort should stock some should also stock some different pills from Canada for us Canadians if you don’t plan it can ruin your trip so we got sick when there and there was no where to get meds to get better the resort was nice most people were great some were not so great so really it would depend on what you are looking for in a resort to sa [... read more]

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Private  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: Not as expected - not worth the money

Lots of issues with check ins throughout many bus loads, rooms not ready, ours included. Very disappointed, most staff barely spoke English even in customer facing roles. The hotel was run down, it might have been nice when it was new, but doesn't seem like much up keep is happening. Advertised WIFI throughout the resort but it wasn't great at all. We had no toilet in one room for a few days and the other one kept running at a slow dribble. We had no sheets in one room for two nights and ha [... read more]

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Magda  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: Excellent food, well-run hotel and pristine beaches!

If you are looking for a relaxing, well-run hotel, with gorgeous beaches, Angsana hotel, is your place! The food prepared by Chef Guillermo was delicious, varied and very well presented. Daily, we were treated to abundant and tasty food options which included fresh fish, chicken, pork, beef, and an omelet station each morning. Honestly, Chef Guillermo’s expertise was evident with menu choices and dishes that were enjoyable and creative. The many main-food options were accompanied by fresh fruit, [... read more]

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Private  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: La crème de la crème

The hôtel, staff, food everything was amazing. The only things . The bugs are hawfull. Please bring a lot of bugs repellant : Ben's 30%deets and Natrapel Icaridin and essential oil, lavender, eucalyptus, dont forget the vicks vaporub. With all that .you will enjoy ?

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EverestMK  - 

Verified Purchaser

Paradisus Los Cayos: Build to be 5 Diamonds

Excellent layout of resort, with beautiful view, I would think from every room as it was from ours. Magnificent hotel with 34 swimming pools, everything is close by, with just short beautiful pathways to one of the best beaches in the world. Aesthetically designed a la carte restaurants. Hotel is design is such a way that is never crowded. Outstanding result and beach for families and for adults since is has also beautiful tropical pathway to beach just for adults and separate sections of re [... read more]

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Vadim  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Quite happy

Pros: Good accommodation Good foods Good bars Extremely friendly stuff Extremely perfect sandy beach well protected from waves by surrounding islands Competitive pricing Special thanks to Snack Bar stuff: Melissa Anna Jally Sebastian Hector Georonius - perfect Hawaiian pizza every day Cons: 1.5 hour travel from airport Average room service

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Private  - 

Verified Purchaser

Paradisus Los Cayos: Great resort, amazing staff

This was a great resort. Clean and organized. The staff was amazing with us and my boys. The pool was a little cold but clean. The beach was amazing as well as the staff bringing drinks and taking guests out on the mini catamaran. The food was bountiful and great variety. The rooms were spacious & clean but hot water for the shower was tepid. The balcony was a great place to enjoy a beverage late afternoon. Would definitely return and recommend.

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Chantal & Cass  - 

Verified Purchaser

Melia Cayo Santa Maria: Amazing Resort

Melia Cayo Santa Maria holds a 4 Star Went there 2 weeks ago, honestly everything was great. No shortage of food and drinks. There was beef, pork, fish, and even pasta. Snack bar was amazing. For drinks the variety is endless with a very nice selection of cocktails. It was way more than I even expected. The staff were super friendly. Some have worked with the Melia chain for over 30 yrs including one of the chef there. The place was very clean.Everything was up-kept. One thing, it was sad [... read more]

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Dorothy B  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: Zero entertainment.

I came here with my husband. Very clean and nice place. But!. In all of my years of going to Cuba I've never had zero entertainment. Like nothing!. No music. NOTHING. So I would not recommend this place. Very clean. Very helpful. Very friendly. But DEAD!!!.

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Not great

Food was awful compared to other hotels in this area.one area of the beach was still under construction. Not enough entertainment. Service, here compared with previous years was a lot worse. No phones this time in the rooms. Shower stall still leaks out onto the floor. No wash cloths. Outside walkway was not lit up on one night

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Vineyards  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: 3rd Time Visit

We enjoy this hotel for the quietness and zen feeling.The rooms are really nice.Customer service is excellent.No shortages of any kind.There was low key entertainment, which is fine with me. There was a great returnee event that we went to.We will probably return.

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Leandro Abby  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Highly recommend!!!!

This is the second time this year staying at this stunning resort. Both times have been amazing. The food is delicious, the rooms are clean and updated, the beach and pool are stunning but most of all, the people and service are outstanding. From the wait staff, to the bartenders, to the cleaning service, everything was beyond our expectations. We will definitely be back!

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Private  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: Angsana Resort Review

It was their low season so not everything was open. Not all restaurants were open and food was repetitive, same lunch and dinner menu, so it gets hard to take quick. We were originally give a room that wasnt clean, bed wasn't made, cigarette butts in the ash tray, used towels and toilet wasnt flushed. They moved us to another room where the safe didnt work and we had to wait for a repair guy, unfortunate start to the vacation. Beach ok, but felt like a ghost town, ok snorkeling. Overa [... read more]

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Nunez  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: Beautiful resort, breathtaking!

It was a second time in cuba, we chose an adults only for the tranquility and relaxation this time around. I believe it was low season so there was not alot of people.The moment we arrived it was all very well organized, checking in was quick with no delays, very pleasant personal at reception. The hotel grounds are very well kept,the beaches are immaculate as there are 2.We were very well taken care of by the staff which are very respectful and friendly always asking how we were doing and askin [... read more]

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