Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Swifty73  - 

Verified Purchaser

Memories Jibacoa: Great resort!

Great service, very clean. Fantastic pool and beach! Best resort in Cuba so far for good off shore snorkeling. Food at the buffet is again pretty average but a la cartes are good! Highly recommend paying the extra for premium.

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Alke  - 

Verified Purchaser

Memories Jibacoa: A place to relax!

My husband and I had a lovely time. Staff are friendly. The resort is spacious with a number of activities to do: tennis, yoga, snorkeling, diving, hiking, walking, and much more . We'll be back!

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Private  - 

Verified Purchaser

Grand Memories Varadero: Rooms at resort are in bad shape

The pool area, beach were amazing. Coffee was garbage, snack bar coffee machine never worked the whole time we were there. Lobby bar was serving coffee in plastic cups. No butter and other supplies at the resort. Towels only on some days.

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Private  - 

Verified Purchaser

Memories Jibacoa: Lovely place still after many years

Great week at Memories Jibacoa. The food is very nice with thoughtful presentation. I had the best sleeps in a long time during my stay there. Quiet and comfortable room. There were a few indications of the current difficult situation in Cuba...less live entertainment, bring your own shampoo as it is not supplied. I was travelling with just carry on so neglected to bring that. I would return in a heartbeat. Great staff, great location and great memories. What more could you hope for?

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Private  - 

Verified Purchaser

Hotel Los Cactus: We have been to Breezes AKA Hotel Los Cactus 35 times over 25 years

Hotel Los Cactus was Breezes Varadero. The Hotel still has alot of the same employees. Hard to believe they can be so kind and happy when they get paid almost nothing. Unfortunately before we left on Nov. 24th no one told us about the chikungunya mosquito disease outbreak. Many of my friends in Varadero had it when we were there. Some had been extremely sick since Sept 25. The staff at Los Cactus always treats us great. If I would have known about the outbreak we would not have gone.. We ha [... read more]

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Private  - 

Verified Purchaser

Occidental Arenas Blancas: HIGHLY OVERATED

I realize you go to CUBA for the beaches and the friendly people...but...hotel needs a major upgrade...1 elevator out of 4 working....buffet..repetitive choices every day.. you could use buffet at SOLYMAR once you turned wristband around...back to CUATRO PALMAS next trip...centre of town and great staff

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Mohamad  - 

Verified Purchaser

Paradisus Varadero: Amazing resort

Honestly the staff was amazing cant say anything bad no matter what went wrong the staff took care of it we usually go twice a year first time to this resort and to cuba and have to say doesnt get better staff then that

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Joanne  - 

Verified Purchaser

Sol Palmeras: Amazing resort-2nd home

My fourth visit this year. 13th visit with a total of 15 weeks over the years. Always welcomed by the staff that treat us as family. Many have invited us into their homes to meet their families. Mario will welcome you with his huge smile and assist with your luggage. Odarmis at reservation’s is a big part of family, even came to Canada to visit us. She makes sure that we have everything to make our stay the best. Caridad and Julio have also invited us to visit their family and entertain us away  [... read more]

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Private  - 

Verified Purchaser

Starfish Varadero: Don't go.....

The food was all right but the same every day. they ran out of plates and wine. your choice of drinks was wine[bad] rum vodka or beer. Your choice of mix was fanta or sprite. this wasmy 4th year in a row going to Cuba, this was the worst place I have stayed.

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Wow!  - 

Verified Purchaser

Starfish Varadero: Not worth it.

Went to my first room discovered mold the doors didn't lock the toilet was broken and I left my bag on my bed and came back and discovered the cleaning lady rifled through everything. She was a big black lady did not understand English and I confronted her about it and her eyes told me the truth. Went to my next room the following day and it was disgusting. Water and s*** was leaking from the roof in the bathroom. They gave me a hard time for changing my room a third time. So I just endured it.  [... read more]

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Private  - 

Verified Purchaser

Memories Jibacoa: Calm relaxed vacay

The room I had was very quiet, suitable for relaxation, and there was no lack of hot water.. The food is good in the buffet, and the cuisine in 2 of the 3 "reserved restaurants is delicious. There are a good selection of drinks at the bars. All the staff of the resort are very helpful. The weatjer was not good during my stay because of FOUR(!) RED FLAG DAYS ..., the staff, although very efficient, seemed to be a bit rushed, maybe is the resort understaffed? Or too crowded? The drawback was [... read more]

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Private  - 

Verified Purchaser

Grand Memories Varadero: Grand Memories Varadero did not leave me with good memories

I booked this vacation to travel with my toddler to Varadero mid November 2025. In general, I go to Cuba with realistic expectations given the circumstances surrounding Cuba.I don’t go to Cuba for the hotel or food but for the people and the beautiful beaches. However, I was disappointed overall with this trip for numerous reasons due to my experience and the hotel. Hotel - overall the hotel was nice, the hotel rooms/buildings, beaches and pool area were decently laid out and pretty. The beach [... read more]

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Kelso  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: I'll be going back

Had an amazing time at this resort. Staff were friendly & helpful. Stay was good, hotel was clean and had lots to offer. Large variety for food & drinks. Swim up bar on one side & dry bar on the other side. The only downside was the elevators being slow & one of the 3 were out of commission. Looking forward to seeing them again!

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Private  - 

Verified Purchaser

Barcelo Solymar: Barcelo Good and Bad

Firstly the beach was wonderful and the staff was very friendly. The hotel itself was very clean. On the downside, like many resorts in Cuba, the food was not great. Tasteless and lacking in variety. They have five elevators. Only one was working and that was hit and miss. The desk chair in our room was broken. We reported it three times and nothing was ever done. The toilet did not flush properly. Overall, we had fun, but I don't think I would ever want to repeat the experience [... read more]

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Private  - 

Verified Purchaser

Melia Las Americas: Always a Favourite!

Another fantastic week at Las Americas! We upgraded our experience to the Level this time and it was amazing. Great service, stunning 2 floor room and wonderful extra restaurants to attend. The beach is always amazing and never disappoints. The new outdoor space is spectacular. It's always good to see that they are constantly improving the place. Already looking forward to next year!

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Private  - 

Verified Purchaser

Sol Palmeras: The perfect holiday!

We traveled as a group of 12 family and friends. We had the perfect time! The staff are so friendly and amazing servers. Food was fantastic! So many choices of places and good to eat. The beach is breathtaking. The pool is beautiful too. Every person in our group had the best time! Thanks again everybody! We will be back!

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G.59  - 

Verified Purchaser

Los Delfines: Small friendly resort on veradeo beach

Rooms were clean . It is an older hotel. The staff are very friendly and helpful. Food is fine. Pasta bar and omelet station. Grounds are nice plenty of security . They had plenty of different drink options. Twenty four hour bar on beach

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Private  - 

Verified Purchaser

Hotel Los Cactus: Lovely resort

Frankly a nice resort with a good balance of value and amenities. It’s walking distance to town of Varadero. Beach is terrific. Food decent for Cuba with plenty of fruit, eggs etc. Loved the espressos!

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Private  - 

Verified Purchaser

Hotel Los Cactus: Lovely resort

Frankly a nice resort with a good balance of value and amenities. It’s walking distance to town of Varadero. Beach is terrific. Food decent for Cuba with plenty of fruit, eggs etc. Loved the espressos!

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Private  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: Amazing and great resort

Friendly staff, good dance sessions, and new and clean rooms, good food menu choices, lobster dinner was great, deluxe oceanview was fantastic, room cleaning service did a good job, need improvement on how to manage flies in the buffet area

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