Bahia Principe Escape Samana: A great experience

With Nicole we were able to enjoy a great vacation at a great resort. Nicole was able to ensure any room arrangements were set properly. We had questions about transportation to and from the resort. Nicole answered the questions very quickly and follow up. To ensure there was no issues. Great pleasure working with here.

The Eurostars Grand Cayacoa: Beautiful Resort

This was our first time in the Dominican and couldnt have picked a better resort. It was beautiful, amazing staff was always helpful and friendly. Food was actually very good, no complaints about the buffets or a-la-carte restaurants. Beach was very clean and beautiful as well. A lot of stairs to get from our room to the lobby/pools, etc. But the shuttle was very helpful in getting us around too.

The Eurostars Grand Cayacoa: Amazing resort

This is the second time we have been here. We really enjoyed ourselves. The staff was so friendly especially the entertainment staff. We will definately go back. We felt very safe at the resort. The good was very good. They accomadated the area of where I needed my room to be since I dont do elevators. The manager was very helpful and accommodating.

The Eurostars Grand Cayacoa: Love this place

This is a fantastic, low-profile gem of a resort. Would definitely consider going back here again because of the value. If you are looking for a relaxing, no-frills place to vacation with great amenities and friendly reliable service. I highly recommend!

The Eurostars Grand Cayacoa: Great resort

Nice clean hotel on a beautiful property. The views from the hotel are amazing. The staff are friendly and accommodating. Wide variety of food at the buffet and the restaurants are very good. Highly recommend the French restaurant.

Viva V Samana by Wyndham: Ok resort

Resort is nice very nice gardens and clean. Always pool towels available. Service at the buffet is awful tipping doesn’t help. Communicating in English is a challenge esp at the buffet. Bar staff was nice and friendly and knew us well. A la carts don’t need to be booked they are first come first serve. Service was ok but was a long wait after being seated. Went to the Mediterranean one twice, first time was there for 2 hours second time 1.5 but the wine still flowed (and they had the best [... read more] wine) . Pool is very nice.always chairs available Beach is very shady lots of palm trees. I like to sit in the sun at the beach and this was hard to do, also a slope to the water. Always lots of chairs around. Food was ok the pizza at the snack bar is always good. 20 min drive through the mountains to the resort. No other resorts in site so nobody selling on the beach. Apparently the is a shack around the tip on the left side that had great seafood. Overall nice place but I don’t think I will return.

Viva V Samana by Wyndham: Scenic Resort

This is easy to navigate small adult resort. The views are spectacular and the beach is beautiful. The staff are friendly. We had a vibe room with a little pool and probably had the best one in the resort for getting the most sun for the day 3107. We were there the first week of February. The room had water in the mini fridge and some coffee and sugar for the espresso machine. No beer, soft drinks or snacks. Seemed very hard to get any cans of beer. The king bed was very well used on one side an [... read more]d needs to be replaced. We had these tiny ant like bugs in the room on table under the tv. I noticed them on the buns at that buffet as well. We only ate at the buffet. The wait time on getting a meal in the evening restaurants was a long time at one.

Viva V Samana by Wyndham: Beautiful Property but Over Priced

Beautiful relaxing property but dramatically understaffed and very overpriced for what you get. Food is ok but nothing special and very repetitive. Organization is lacking and no information boards with schedules of activities posted anywhere. Discounts offered with Air Canada packages for spa etc were not honoured because we didn’t ask for them upon arrival. As guests I think that should be given at registration and not have to ask as a customer. Someone’s cleaning pool each morning but poo [... read more]l was still very dirty. Beach is beautiful and goes for miles. No swim up bar makes it difficult to get a drink when lounging around the pool. Overall we made it count and enjoyed our week but we have received far more from 5 star resorts at both Jamaica and Mexico for a lot less money in recent years. This place should not be charging much over $1300 Canadian. The staff work hard and try their best but understaffed and unorganized.

The Eurostars Grand Cayacoa: Awesome resort

Everything was clean helpful cheerful people. Only complaints- Coffee maker in the room didn’t work snd even after asking several times about it, we weren’t a new maker Our rental wheel chair for my husband was taken from the front lobby. When we inquired about another because he has mobility issues, we were told we would be charged $85. Tv never worked either. Great amenities, staff, food and activities!!

Bahia Principe Escape Samana: Checked All the Boxes

Right from being picked up at the airport on our arrival to check in, it was a breeze! The hotel staff were very attentive, friendly and catered to our every need! The food was great, the rooms were spotless, in fact the entire hotel was VERY clean. After not going away for 6 years, it was a pleasant experience!

Bahia Principe Explore El Portillo: Great place to stay!

We have a loveliest family stay at the resort at the end of January 2023. Absolutely well maintained facilities starting from lobby, landscaping, villas, restaurants, everything. Very clean. Food and drinks were amazing. Beach and pools are perfectly maintained, gorgeous, stuff was very friendly.. We stayed with the 4 years old and he had a great time at their children's waterpark and Miniclub (children's care place).Entertainment was good enough (but we were not much into this, because we had [... read more] the grandson with us, maybe for someone else it was not that good). But

Bahia Principe Explore El Portillo: Great food, friendly staff, but bad drinks service

We went to Bahia Principe Grand El Portillo for a week as a family including two sets of grand parents and our four year old. It was a fantastic resort and the beach absolutely blew us away. The sand was soft and well maintained but the best part was the coral reefs just off the shore that were teeming with fish! You could literally walk a few meters into shoulder-deep water and see colorful tropical fish without paying for any snorkeling tours. Indeed, many other tourists came prepared with the [... read more]ir own snorkeling gear - there was a ton of people enjoying the beauty of the reefs, adults and kids alike. The food was phenomenal at the buffets - loads of choice and the snack bar was way above what we expected to find at a typical snack bar - it was basically a mini buffet with full on meals which was amazing for a little kid who gets hungry at random times of the day. The a-la-carte restaurants were alright, nothing too interesting or special but still worth a visit. The staff were incredibly friendly and even though few spoke English outside of the front desk staff they really did try hard to tend to your needs. In particular, the ladies who ran kids activities were so nice and so sweet, my son really enjoyed playing in the sand the sand and at the "Bahia Scouts" kids center. The only exception to this is the drinks service - the staff will happily come take your order as you sit and enjoy the patios but literally out of 10+ times they took an order from me for something as simple as a glass of wine they never actually came back with the drink. I'm not talking about it coming slowly, I'm saying after 45+ minutes they still didn't even check up again and even try to make up for forgetting. Moreover, in the evening time there's basically only the one bar operating as the beach and pool bars close so with the amount of people there and the tiny bar, you guessed it - you're waiting more than 20 minutes sometimes just to fill up a small cup of beer. This is not limited to alcohol - at the breakfast buffet, getting a cup of coffee was a challenge. This was honestly one of the most annoying things about our stay and while it is not a deal breaker it would definitely make me think twice about visiting again. I generally don't want to stand in lines for significant portions of my vacation. The rooms were pretty "meh" - adequate but nothing special. We had a shower faucet that sprayed sideways when we got our room that they quickly fixed after we complained. Unlike some other resorts I've been to, there's not much to see if you try to walk somewhere from the resort. The closest town, Las Terrenas, was almost an entire hour's walk down the beach with not much to see there. A few other things that are worth mentioning as well: * There are a few mosquitos but not many; only a few bites out of a whole week there * There are two ATMs at the resort but both of them stole my money - they withdrew the funds but never gave me any cash. One refunded it quickly, but for the second time I had to launch a full investigation via my bank that is going to take 10-15 business days to recover the funds (hopefully). DO NOT USE THE ATMs; and even the ones outside the resort I wouldn't trust. You're much better off bringing in American dollars that you exchange in Canada. * There are some incredibly friendly stray dogs that occasionally wander into the resort area; we along with many others that we saw found them very endearing. They are super sweet and do not cause any trouble at all, but if you're afraid of dogs you might want to make note of that. Many people including us petted them and really enjoyed their company. They will quickly leave you alone if you tell them to "shoo" and wave away. There are also cats around the resort, they are also super sweet although they don't really like to be petted - me and my wife both got scratched when we tried to. * Wifi in the lobby and common areas was fairly good but in the villas it was very, very spotty to the point of not working at all for long stretches of time

Viva V Samana by Wyndham: Amazing Resort

The resort was small but cozy and very friendly and we loved it. The rooms were spotless and service was excellent. What we liked about this resort is that every room had an Oceanview and the recent restorations were done with class. Each room had balconies with glass railings and did not obstruct any view of the grounds or ocean. The grounds were green and lush. The food was excellent and catered to all international tourists. The beach was excellent and clean and we loved the fact that you  [... read more]could walk for unlimited distance without any fear. We had no problem getting beach chairs there were plenty of them. Beach towels were at our disposal with no limits. The staff was very friendly and accommodating throughout the resort.

The Eurostars Grand Cayacoa: Cayacoa

I have nothing negative to report. Everything was first class and the staff were awesome. They made me feel at home. The food was outstanding and the beach and pools were fantastic. I would definitely go back.

Viva V Samana by Wyndham: Perfect size resort!

The grounds are very beautifully kept.The beds are very comfortable.We enjoyed the Cirque de Soleil and the 70&80's show.The food at the breakfast buffet could have been warmer,but that problem was solved once I discovered the omelette station would make you a fried egg and also had bacon.The cappuccinos were very good.We really enjoyed the Fusion restaurant.The salmon and risotto was delicious.House wines were also good.The Mediterranean restaurant was hit or miss depending on what you ordered [... read more].The beach although beautiful,was slanted which was a bit of an issue for a less abled body.The disco was far too loud to enjoy inside.Almost every person employed there was friendly and acknowledged your presence.The front desk workers were very helpful!

The Eurostars Grand Cayacoa: Great resort! Wonderful time!

We are a family of 5 and we stayed in the resort during the 1st and 2nd week of January. The hotel was more than we expected. The rooms are large and comfortable, food was excellent - probably the best we've ever had in the Caribian. Staff was very friendly and helpful. We enjoyed all the games and activities organized by the entertainment team. We went to snorkeling and horseback riding. We loved both excursions. We would highly recommend this resort. We are planning to go back for the wake wat [... read more]ching.

Bahia Principe Escape Samana: Not a Luxury 5 Star 0r "Hidden Jem"

Although my wife and I very much enjoyed our two week vacation, weather was great and the view for the room is beyond description... A few annoyances and misses that made us not love this resort. Food - Buffet was ok, but not 5 star worthy, also ventilation in the cooking area was poor and very hot and smoke filled. A La Carte restaurant - although they have 3 listed only one was open daily and due to privet events and resort capacity, we were stuck may times at the buffet for dinner. This  [... read more]is not a 5 Star experience. Rooms are comfortable but dated and in need of renovation. Although the resort itself is vey quiet, it backs onto the main road and you can hear the occasional motorcycle late at night. The Beach, quiet and private... but not as advertised in this picture. The boardwalk and ocean break wall shown in the picture are washed out. Overall... Not a 5 Star and not worth the extra money spent.

Bahia Principe Escape Samana: Did not exceed our expectations

The Hotel was clean and grounds are very beautiful, Stuff is very friendly and accommodating , But the reservations for a La Carte Restaurants are not possible to get. It was very disappointing not to be able to get a table at Don Pablo French restaurant. If I am paying for Luxury Resort, I am expecting to get the everything that the place is advertising as All inclusive. Food at the buffet was alright, but nothing to brag about. No shrimp /crab legs or seafood in general except for fish, and  [... read more]calamaries we had The beach and pool grounds are nice , enough space for everyone to enjoy. Overall is good Resort but not a Luxury resort

Viva V Samana by Wyndham: Great vacation spot!

It was our first Adult only resort in DR and we weren't disappointed. Perfect location beautiful grounds always maintained and clean. It was great that we didn't need to hunt for beach towels you can just grab them near the pool and drop them to the same place. And there are always plenty of them . We stayed in bungalow highly recommended if you want privacy and quite place. The customer service is great whenever we had small issues they were addressed fast and always with the smile . The food [... read more] we good always versatile. Would be great to have more musicians coming playing in the resort not only Spanish singers .

The Eurostars Grand Cayacoa: Relaxing & Beautiful Resort

A 40-minute drive from Samana Airport to the Hotel. Stunning views from this beautiful resort. The staff was very accommodating, personable, and professional. Ample buffet choices. Fresh juices daily & plenty of fresh fruit. Egg and pasta stations to order personal choices. The buffet food was always lukewarm. If you like your food hot, a microwave is located beside the egg station. The hotel, public washrooms, and swimming pool were very clean. Staff was always in public areas, clean [... read more]ing. The Beach is very short. Ample beach beds and shade from umbrellas and trees. Seaview Room - The washroom and vanity were on the smaller side. The room and balcony are a good size, with lots of cupboards and a safe is included. The room was well sound-proofed. Music at the pool and at the nightly entertainment area was very loud. Request a quiet room when booking and many of the rooms were close to the outdoor nightly entertainment area where loud music played until 10:30-11 pm most evenings. Coffee and tea are located in the lounge area beside the bar. .