Sunscape Sabor Cozumel: Great Diving Great People Good Resort

We had a Pool view Suite room 3623, room was large and very comfortable. The restaurants where good, we liked the Italian and the Mexican always found something to eat. I think the food is the weakest point of the resort as the buffet is small. The beach is nice white sand but it stops at the water, then the reef starts you will need water shoes or very good sandals to get in the water very rocky. For us this was not a set back as the reef is protected so they can't add sand, the diving and [... read more] snorkeling is great. This was our fourth time to the Sunscape Sabor - Secrets resort. The people are the main reason we return to Sunscape Sabor, Victoria (beach service) is the best always made sure my beer was full after a couple of morning dives. Like everything in life you get what you pay for if you want a higher end stay, then stay at the Secrets. If you want good value for your money and you are vacationing to dive and snorkel then stay at the Sunscape Sabor. We will be returning for sure!!

El Cozumeleno Beach: Amazing

This resort was amazing right from the front desk to the ocean.The food was good the pools could of been a bit warmer.The rooms were big clean and the best is the south tower.You are very close to everything.we didn't have to get up at 6.30 to save chairs or make reservations for dinner a matter of fact one day we made them at 3pm.

Allegro Cozumel: Allegro Cozumel Great Resort

Loved this resort. It was clean, safe and fun. Lots to do. Visit the town or explore the island. Snorkeling was excellent. Warm ocean waters. I definitely would return again. If you are travelling to Mexico for the first time I would go here

El Cozumeleno Beach: excellent service and snorkelling

we loved this resort. Would go back again. The beach is gorgeous and perfect for snorkeling. Food is good and enough selection for everyone. A la carte is excellent and menu changes every two days. The service was top notch.

Cozumel Palace: wonderful resort

We loved Everything about this resort. The food, the location, but most of all the amazing staff. They are always happy and smiling and make this resort!! Great service all around. The shows were fun and the entertainment staff are great at getting folks involved.

Occidental Cozumel: Not bad

The resort is beautiful, nice and small and the rooms were very nice, it's clean and the beach is beautiful too...the food was not the best and it was very repetitive ....most of the staff were very nice but I found the lady who checked us in was cold and unhelpful and the whole time we were there she was always the same , cold and unhelpful...the other thing is it was extremely hard to have our money exchanged, we had bigger peso bills or US dollars w us but the resort hardly ever had smaller b [... read more]ills of pesos...also the fact that there was no wifi unless we paid a lot of money for it made it almost impossible to keep in touch w family at home...my husband and I still managed to enjoy ourselves as the weather was beautiful but we would not go back or recommend it to family and friends. Lucy

El Cozumeleno Beach: Awesome family trip

My husband & I stayed at this resort 5 years ago & knew that this was where we would like to some day bring our family. We returned home a week ago. We were a group of 12 with 4 young kids. We had such an amazing time! The weather was unusually windy so there was an abundance of seaweed washing up on shore (but the staff worked endlessly to get rid of it) and because of the wind it was mostly too wavy to go in the ocean this time. But the pools are great! The food was better than the last time,  [... read more]and I love that you can order from a menu in the buffet restaurant at lunch time if you prefer. Waitstaff are also very eager to please & are happy to get anything you would like if they can. We enjoyed having the service of Aldo, Andreas & Rodger to name a few. I wish I could remember more names of those who served us well. The resort is only 10 minutes from the airport and about the same to the ferry docks. Taxis are the mode of transportation & are reasonably priced. (95 pesos = approx $7 Canadian for up to 4 people - each way to the ferry docks, twice that much to the airport tho, but our transportation to & from the airport was included with our package. There was enough to keep our family busy. A nice & well kept mini golf course right on site, a kids club room that our grandkids loved. You can also see fairly large fish if it is not too wavy & you can walk out on the longer pier. We fed the fish the day we got into the ocean & they come right up & swim around you. Very cool experience for the little ones to see. Plus they got quite excited to see the 2 resident iguanas that we found near the mini golf area. I liked that servers come around to ask if you want a drink pretty much anywhere you are....even on the beach. So that way if you do go up to the bar yourself, you never have a long line up either. My only real issue was with the front desk on our first day. I had emailed the resort a month ahead telling them of us returning & bringing our family as well & requesting all 5 rooms to be on the same floor. I got an email confirming we would all be on the 5th floor. (& printed that email to take along). When checking in I was told that they only had 3 rooms on that floor. I showed the email & was told after that, that they could come up with 4. More or less....too bad, oh well. The last room was a few floors down with no view of the ocean (because of buildings) like we had paid for. I was quite annoyed with the 'oh well' attitude. They did change the last room to a floor above ours the next day. That was the most they could apparently do unless we waited another day or two to switch. I had planned this dream vacation down to the last 'T' so I was more than alittle disappointed with the end result. But that being said, I know that this seems to be the way most resorts are when it comes to trying to have rooms together. Have dealt with it in the past & probably will in the future so you just have to try to expect that what you request for rooms probably won't happen. The hotel now only supplies one 500ml bottle of water per day in your room. That is not nearly enough for a family of 4 in a room. I know they have water stations but if you don't bring along your own bottles, you can't fill them up yourself unless you save a few days worth of empties. We talked to our Air Canada rep at the hotel & after that we received 2 or 3 bottles each day. Other than that though, it is a wonderful place to stay....and I would go back in a heart beat. Our family has some pretty amazing memories of our time together there.

Zel Cozumel: Great Small Resort

Enjoyed variety of activities and even though 2 adults travelling, still liked family pool. Food lacked variety, but there was always something to find. Liked the grill for lunches. Rooms are a little outdated, but clean and met our needs.

Iberostar Waves Cozumel: Beautiful resort

Family Vacation January 20, 2020 . It was the most beautiful resort @ Iberstar The staff where friendly , The rooms where amazing very clean and fresh, if we needed anything there was always a staff on site. The flamingos and Peacocks where so entertaining, The Buffets where huge and so many choices to choose from the presentation was fabulous desserts where amazing. Cooks did a fantastic job! The pools were very clean and all threw the property. Every night there was a show for all ages.  [... read more] Went scuba diving and snorkeling ocean was clean and you differently see all kinds of fish. I would take my family back again we all had a fantastic vacation. I would recommend this beautiful resort

Zel Cozumel: Enjoyable

We enjoyed our stay at the Melia in Cozumel Mexico. Pros- ocean front rooms, beautiful white sand beach. No need to get up early to save a lounger as they have lots. Lots of shade Friendly helpful staff Location close to the airport and town Cons food in buffet needs to be hotter. Quality of food met the 3.5 star standard Rooms need a dresser

Allegro Cozumel: Great Family Vacation!

We had a great time at Allegro! We were a group of 3 couples. 6 adults and 4 kids ranging 5 months to 7 years old. Everyone enjoyed the pool, beach, drinks and food. We all thought they put a lot of effort into the food and enjoyed it. We spent a day driving around Cozumel felt completely safe and loved the different sights. Overall great trip and we would return for sure.

Allegro Cozumel: Beautiful resort

The grounds are beautiful and they work very hard everyday to make them that way. The people who work there are very kind. The room are extremely clean. The beach is beautiful white sand and the clean it every day also it goes for miles. We had a great time at Allegro Cozumel.

Zel Cozumel: Great Resort

Awesome beach, smaller resort, very clean, food is just ok not great, rooms are large and clean, close to the airport. Staff is very friendly, one of the best resort beaches on the Island, we have stayed at 3 other resorts and this is by far the best.

Occidental Cozumel: Amazing vacation at Occidental Jan 2020

We would definitely return to the Occidental. The grounds, the beach, the room and the food was fabulous. This resort has such a great Mexican atmosphere and was exactly what we wanted. Everyone goes above and beyond to make your stay pleasant. Would highly recommend this resort.

Allegro Cozumel: Good value

First of all: I do recommend this resort It's not a deluxe resort, but offers beautiful grounds, it's very clean, the beach is great. The rooms are small and walls are thin ,but they have all amenities. Food has reasonable variety.They really need to work at keeping the food warmer though. Lots of great fish, and fresh salad makings. Fruit available every meal. They don't water down drinks, but they do "fill" their own premium liquor bottles. Still pretty good though. Staff over all is v [... read more]ery friendly. Service on the beach is pretty spotty, but it never hurts to walk to the bar. If you're looking for top notch exciting entertainment, probably not for you BUT it's good family entertainment. WIFI: You can get it free if you book Premium. However, it's still only available in certain areas. It seemed to work within the Premium room units area. If you are not Premium, you will have to pay up to $45 US for the week. Premium status: Includes a premium lounge where you can serve your own mixed drinks, wine and beer. It also has continental breakfast and simple lunches. If you HATE CROWDS this is a good thing for you as it's more secluded and quiet. You also have your own pool and beach area which is generally quieter One of the Managers Rodrigo was very helpful in dealing with some minor issues when the original manager/rep at the Premium lounge was barely ever seen and didn't show up when several Premium guests needed him. The best restaurant was the Oriental. We also enjoyed the Mexican. Adorable little Mexican version of raccoons running around. They don't bother anyone and are good little cleaners for dropped food.

Allegro Cozumel: Great resort

This resort is amazing for the price. Has all the essentials. The staff are very friendly and the hotel is clean and well kept up. Smaller resort so not a lot of walking involved. Would recommend water shoes for the beach.

Zel Cozumel: Great Resort

Just returned from a week at the Melia in Cozumel. It was our 4th visit to this hotel. While it’s been 6 years since we were last there we were pleased with some of the upgrades made for example wifi is now available in your rooms not just the lobby, they have covered beds with electrical outlets on the beach and poolside. Nice to see the adult pool is no longer freezing cold, it was nice to jump in and not be shocked by the temp. Loved seeing Nemencio and Ignatio again, they were exceptional  [... read more]wait staff. If you are looking for a relaxing all inclusive vacation this hotel is the perfect place. It’s small and nobody is going crazy and making noise after 11 pm. Loved being back.

Allegro Cozumel: Fantastic restort

Overall the resort was great! The staff were pleasant and friendly. Rooms were very nice and clean. No trouble to bring a small child. Always lots of activities to do for all ages! We will be back!!!!

Iberostar Waves Cozumel: One of the prettiest hotels I’ve been too!

The grounds and nature reserve are beautiful and make this hotel worth staying at. The staff were very friendly and took care of all our requests very quickly. I don’t usually go to all inclusive hotels because I don’t like crowded beach and pool areas with not enough lounges and shade. I would highly recommend upgrading to the Prestige Package, it’s worth the extra money. We had a very exclusive experience, no shortage of chairs, shade and great service! This hotel is a very good v [... read more]alue for the money.

Grand Park Royal Cozumel: Good hotel and servise

Food no excellent but good Service is great and friendly Entertainment bored Hotel nice and clear Food no excellent but good Service is great and friendly Entertainment bored Hotel nice and clear Food no excellent but good Service is great and friendly Entertainment bored Hotel nice and clear Food no excellent but good Service is great and friendly Entertainment bored Hotel nice and clear..