Our Verified Customer Rating 4.6

Our Verified Customer Rating 4.6

(601 Reviews)

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Bulldog  - 

Verified Purchaser

Unless you need to be on the beach, why stay anywhere else!!!

This hotel is fantastic from the rooms to the food / drinks to the grounds. Absolutely wonderful. Being adults only, the resort is very peaceful, away from the highway and family resorts. It is in the jungle but the trolley rides to the beach, the Hacienda or to other resorts were quick. We never waited more than 5 minutes. The buffet restaurant is the best I've ever had! Lots of choices! The 24 hours snack bar would make you fresh food at 3am and the butler service around the pool [... read more]

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Vicky  - 

Verified Purchaser

Excellent Resort

This resort hit all the marks.We really enjoyed it from the front desk to the cleaning staff.Room was large and wonderfully clean and well maintained. The service staff was excellent they could not do enough for you. They would ask if there was anything they could do for you.The food at the buffet was excellent and hot and well cooked. The alacarts were great and you never went hungry.The trolley service to the beach or other lobbies was great hardly any wait what so ever. The beach was very ver [... read more]

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GramRyder  - 

Verified Purchaser

3rd stay and won't be our last

Overall an excellent stay! We've grown to love this place, the people and the ease of getting around! We highly recommend! We'll be back again. We've recommended this property to friends and have had them join us for stays this year and last, they too have indicated their love of the place!! You won't be disappointed.....GO!

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Private  - 

Verified Purchaser

Great Resort!

We stayed in the adults only Sian Kaan but you have access to the entire resort complex, which is huge. There’s a trolley to take you from complex to complex, or to the beach. It was much bigger then what we are used to. But we still enjoyed our stay we just had to do a bit of time management in order to get to the restaurants on time as well as going down to the beach. The service was excellent. Staff were all very friendly and accommodating. My only complaint would be that there is really no [... read more]

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Rockin Ronnie  - 

Verified Purchaser

Awesome Resort

Beautiful resort, very very clean, great service, Wonderful food, it is 3 km from the adult private beech , which is beautiful and was raked of sea weed before the non Sian Ka’an area, Wonderful food through out the 4 properties. Access to 11 a la carte restaurants, all buffets on the 4 properties, trams run every 10 minutes . Good entertainment, nice wading pools but access to all pools at all resorts . Room service that checks to be sure you got your service! It’s beautiful jungle feel [... read more]

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Private  - 

Verified Purchaser

Okay but not superb

The resort itself is beautiful and clean. The service at the buffets was frustrating. From our drink orders being ignored or our table given away while serving ourselves food. The lack of restaurant choice onsite is also less than 5 stars. There is one buffet and one pool side snack bar. There is also one a la carte onsite but getting reservations at all of the restaurants is almost impossible unless you choose to eat at 5:30 or 10pm. Unfortunately we both got extremely sick with food poisoning  [... read more]

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Private  - 

Verified Purchaser

Beautiful resort!

Resort is beautifully maintained and room is very clean. Food is awesome. Service was very good. Shuttles come often to go to the beach and other resorts. Nightly entertainment could improve. Staff are very friendly.

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Private  - 

Verified Purchaser

Beautiful resort

Very clean resort, good service, great food. The resort is huge as you have access to the adjoining 3 resorts. The free wifi was not very reliable. We had to renew every 24 hours and a lot of times it would not work. Also it was very difficult to book the desired restaurants à la carte as many guests told us they had booked prior to their arrival.

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Private  - 

Verified Purchaser

Fantastic resort

I found sian kaan to be a very relaxing and beautiful resort. I highly recommend you consider it as your next vacation destination.. My only complaint would be the shuttle buses start time in the morning, I would rather see a 6am start time instead of the 7am start.

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Mgoodhalifax  - 

Verified Purchaser

Great Spot

Bahia Sian Ka’an is a very quiet corner of the much larger Bahia Principe Riveria Maya resort. A spot to relax. Great pool with pool side bar service. Activities optional. Great food and a jungle location.

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Marie-Ange  - 

Verified Purchaser

Beautiful Resort!

The setting of the resort was majestic. The staff were very helpful and friendly. The only drawback is it is far from the beach, however, we had so much fun travelling back and forth in the golf carts. We had great laughs. Awesome trip!

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Private  - 

Verified Purchaser

Very nice Resort

The grounds were well kept and clean. The lobby and the entertainment area was very clean. The rooms were clean but was sort on face cloths. Because I have celiac the food at the buffet and the restaurants were excellent. Enjoy the trolley for the beach. About the beach were had to sit further down the beach because their were to many people but it was ok because we did have assess to the pool also. .

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Private  - 

Verified Purchaser

Very Nice Resort

The grounds were well kept, clean and the pools were very nice and the beach was also good. The staff were very friendly, courteous and professional and approachable. Rooms were clean and manageable. Resort was part of a few other resorts which made for more enjoyment. Golf course was beautiful and tennis courts, bikes and shopping added to the experience.

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Private  - 

Verified Purchaser

Amazing experience!

This hotel was great. The rooms were big and spacious, excellent service, beautiful amenities and overall great atmosphere. The hotel was very welcoming with organizing a la carte dinners and making sure we received room service on time with a confirmation phone call

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Bjw3007  - 

Verified Purchaser

Fantastic resort

The resort was more than we could have imagined and we were thrilled with everything! The staff was wonderful and couldn't do enough for us. The food was great and we especially liked the peace and quiet of Sian Ka'an. The lush vegetation was unexpected and we especially loved the golf course and wildlife which was evident everywhere.

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Judie1234  - 

Verified Purchaser

Something For Everyone

This resort is a quiet resort that is adjacent to several very busy resorts that you can investigate. Adults only and not on a beach, it has several pools and even though it was high season, there were plenty of chairs. There are trolleys that are frequent to take you to the other resorts and an adults only beach area. The excursions are expensive, we went on a day long trip to Coba, Tulum and then to a cave. It was great. Food was excellent and the service was generally very good.

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Scubasteve  - 

Verified Purchaser

Never board

This resort is a smaller gem attached to 3 other resorts in the Bahia family. It was the most quite and had the best food of all. Furthermore, if one wanted more excitement, they could simply shuttle down to a sister resort and participate in the excitement at no extra cost. All together, the resorts had everything one could ask for.

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Erin  - 

Verified Purchaser

Fell in love with this place!

We loved everything about this resort! The lush tropical feel, the access to multiple resorts, the outstanding service and the fantastic food! The only thing we would change is the distance from the airport. It took over an hour, but was still well worth it! We already look forward to returning!

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Private  - 

Verified Purchaser

Relaxing!

This resort has a much quieter vibe than those on the other side of the highway. Internal trolley transportation is excellent, so never an inconvenience to travel to beach, restaurants shopping area. Food and service top notch. Loved the yoga in the residential area that is adjacent to Sian Ka'an, and available to resort guests.

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Private  - 

Verified Purchaser

Lovely resort

Resort was perfect for us. Adults only. We enjoy occasionally smoking cigars and resort is smoke friendly. Food amazing. Room and service nice. Negatives - 2 hours from airport. Restaurant reservations difficult to get.

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